商務(wù)英語(yǔ)寫作.ppt

Chapter4 Orderletter Confirmationletters Objectives 商務(wù)英語(yǔ)寫作 UnitFiveOrders Tolearnwaysofsubmittinganorder Tolearnusefultermsandexpressionsfororders Topracticewritinglettersfororders Stepsofbusinesstransaction Inquiry詢盤Offer報(bào)盤 發(fā)盤Counter offer還盤Acceptance接受Signthecontract簽合同 Whatisanorderletter Itisarequestbyacustomerforacompanytosupplygoodsorservices Intheletter youshouldbedefiniteandcompletesothatthereaderfeelsexactlywhatthewriterwishesfor ClearConciseSufficientinformationAnorderlettershouldbeasaccurateandclearaspossible becauseanyerrormaycauseunexpectedtrouble ThequalityandspecificationsofgoodsIndicatethenameoftheproduct themodelorarticlenumbers thequantityofeachitem andtheprice ThepackingandthepriceofgoodsTermsofpaymentTimeofshipment Whatshouldbeincluded 訂單或訂購(gòu)信函應(yīng)包含 1 詳細(xì)的說(shuō)明 數(shù)量 價(jià)格以及貨號(hào)等2 說(shuō)明包裝方式 目的港以及裝運(yùn)期3 確認(rèn)在初期洽談時(shí)所同意的付款條件 WritingstepsofanOrderletter Openwithreferringtosomepreviouscontactssuchascatalogs phonecallsortradefairs DescribetheorderMentionpaymentanddeliveryExpresscourtesy 1 PlacingOrders1 toplaceanorderwithsb forsth 跟某人下訂單WethankyouforyourquotationofMay20andnowplaceanorderwithyouforthefollowingitems 貴方5月20日?qǐng)?bào)價(jià)函已收到 謝謝 現(xiàn)向貴方訂購(gòu)下列商品 ExpressionsforOrderLetters 若貴方能保證在10月9日之前將貨物由上海運(yùn)至新加坡 則我方樂于向貴方訂購(gòu)下列貨物 WearepleasedtoplacethefollowingorderswithyouifyoucanguaranteeshipmentfromShanghaitoSingaporebyOctober9 2 toplace enclose atrialorder toorderasatrial下 附寄 試訂單Wefindbothqualityandpricesofyourproductssatisfactoryandencloseourtrialorderforpromptsupply 我方對(duì)貴方產(chǎn)品的質(zhì)量和價(jià)格均感滿意 現(xiàn)寄去試訂單 請(qǐng)供應(yīng)現(xiàn)貨 3 tosend give sb one sorderforsth 向某人下 訂單Wearepleasedtofindthatyourmaterialappeartobefinequality Asatrial wearedelightedtosendyouasmallorderfor2 500dozenRubberShoes 我方很高興發(fā)現(xiàn)貴方原料品質(zhì)優(yōu)良 現(xiàn)寄去2500打膠鞋小額訂單 作為試購(gòu) 4 toordersth ataprice按 價(jià)格訂購(gòu)Wehavereceivedyourcatalogueandpricelist andnowweorderthefollowinggoodsatthepricesnamed 已收到貴方產(chǎn)品目錄和價(jià)格表 現(xiàn)按所示價(jià)格訂購(gòu)下列貨物 Sampleonpage56 57 58 Afteracontractisconcludedbetweenabuyerandaseller thebuyer sbanksuppliesaletterofcredittotheseller L C Sellerconsignsthegoodstoacarrierinexchangeforabilloflading B L Goods SellerprovidestheB Ltobankinexchangeforpayment Seller sbankthenprovidesthebilltobuyer sbank whoprovidesthebilltobuyer B L B L B L payment BuyerprovidestheB Ltocarrierandtakesdeliveryofthegoods B L Goods Orderforms Specially designedorderformenclosedincatalogs brochuressenttopotentialcustomersIfinterested acustomeronlyneedstofillintheform whichismuchmoreconvenientandeasierthanwritingacompleteorderletterEffectiveinavoidingmistakes Exercise Hasthiscustomerorderedbefore Whatishisnumber Whatdidheorder Howlongwillthepizzabedelivered Yes 5557868 Largespicybeefpizzaanda2 literbottleofcola In35minutes Listeningexercise ListenandfillintheformonyourownAfterthesecondlistening pleasediscusstheanswerwithyourgroupmembersandsubmitONEpapertotheteacher 25 可編輯 26 可編輯 ExerciseIIIonp66 Exercise Answer InquiringPopularityOpportunityGuaranteeQualityEnclosedExpectDeterminingAppreciateserving Confirmationletters Whatisaconfirmationletter Aconfirmationletteriswrittentoacknowledgeandconfirmdetails Writingsteps ThanksfortheorderFavorablecommentontheitemsrequiredAssuranceofthebestattentionOtheritemswhichattractthecustomerHopeforfurtherorders 1 toacceptone sorder接受某人訂單ThankyouforyourOrderNo 123 WeacceptitandwilldispatchthegoodsearlyJune 貴方123號(hào)訂單已收到 謝謝 我們接受此訂單并將于6月初交貨 Expressionsforconfirmationletters 2 toconfirmacceptanceofone sorder確認(rèn)接受某人訂單Wearepleasedtoreceiveyourorderandconfirmacceptanceofit 很高興接到你方訂單 現(xiàn)確認(rèn)予以接受 3 bookyourorder接受訂單WehavepleasureininformingyouthatwehavebookedyourorderNo 234 WearesendingyouourSalesConfirmationNo 789induplicate onecopyofwhich pleasesignandreturnforourfile我們很高興地告知已接受你方第234號(hào)訂單 現(xiàn)寄上第789號(hào)銷售確認(rèn)書一式兩份 請(qǐng)簽退一份供我方存檔 4 instock outofstock 有 無(wú) 存貨Asthegoodsyouorderedarenowinstock wewillshipthemwithoutfailasearlyaspossible 因?yàn)橘F方訂貨尚有存貨 本公司將一定盡快發(fā)運(yùn) Iamsorry butthatproductisoutofstockatthemoment 很抱歉 該商品目前已沒有存貨了 Sampleonpage56 59 有時(shí)因所要求的貨物無(wú)貨可供或價(jià)格和規(guī)格已經(jīng)改變 賣方不能接受買方的訂單 在這種情況下 拒絕接受訂單的信函必須非常仔細(xì)的繕寫 而且要為友誼和今后交易留有余地 最好介紹一些合適的代替貨品 提出還盤及勸說(shuō)買方接受 Declinetheorder ThanksfortheorderProperreasonstodeclinetheorderwithregretRecommendationofotheritemsasareplacementHopeforservingthecustomerinthefuture DeclininganOrder DearSir Wethankyoufortheorderfora60 x30 fishtankwhichwerecentlyreceived Theorderformyousentusisfromour2014cataloguewhichliststhetankat 450 00 Unfortunately thisparticularlyfishtankisadiscontinueditemandwehavenomoreinstock Ihaveenclosedournewest 2015 catalogueandhavemarkedtherelevantpagesforfishtanks IwouldparticularlyrecommendtheUnderwaterGardenfor 425 00onpage62asbeingcomparabletothetankyouoriginallyordered Toorderpleasecall698 8475andchargeyourpurchasetoyourcreditcard mostmajorcreditcardsaccepted Mostordersaredeliveredwithinthreeworkingdaystoyourhome Wevalueyourbusinessandhopetobeofservicetoyouinthefuture Yourstruly Exercise Choosetheappropriatewordorwords 1 Wearearrangingforthepunctual shipment shipping ofthe ordered order goods 2 Ourofferis firm work subjecttoyourreply for in within oneweek 3 Anydelay in about shipmentwillcauseusinconvenience 4 Enclosedisourorder for on 300setsofTransistorRadio 5 Your term terms aresatisfactoryandwearepleasedto enclose place anorder with to you 6 Ifyoucannot send give thegoodsasper requirements specifications pleasesendusalternates 7 IfyoudonothaveModel105 from in stocks please remove cancel thisorder 8 Wehopeyouwill agree accept receive admit ourtermsandmake preparation arrangements foranearlydelivery 9 We admit acknowledge withthanksyourorderofJune1 Exercise ExerciseIonpage65 Improve