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1、like flowers and beautiful family members, but also enemy but like waters.悉心整理助您一臂(頁眉可刪)2021年酒店英文道歉信三篇 酒店英文道歉信 篇1dear customer,please accept my sincere apology for the inconvenience that i caused you by adding the extra visiting without your permission.i had no intention of intruding on your persona
2、l life. in china, arranging interesting leisure activities for visitors is a common way to show welcome. however, as your receptionist, i should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harassed by unplanned matters.im really sorry that
3、 i didnt check with you before making such incomsiderate arrangement .all i can say is that it wont happen again. sincerely,酒店英文道歉信 篇2ms. mitsuko iwasaki3-16-6-804, higashisunakoto-kutokyo, 136-0074dear ms. iwasaki,upon your arrival, our agent failed to locate your reservation. we sincerely apology
4、as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been d. we understand that you may requested the king size room but actually we could not satisfy yourmay the year of the rabbit bring
5、 you joy and prosperity.yours sincerely,酒店英文道歉信 篇3mr. ulrich niemann.directorpeople-people exchange co.dear sir or madam: friday 22nd septembermany thanks for your fax dated 7th september address to general manager concerning the problems you experienced during your last visit from 29th-30th august.
6、 mr. ford, our general manager is away on leave at present and therefore i have taken the liberty of replying to you on his behalf.mr. niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stand
7、s that those golden circle members who are eligible for upgrades may book through any channel, subject of course to room availability. i have subsequently taken appropriate steps to ensure that none of our other eligible golden circle guests are similarly inconvenienced in future.i have also noted y
8、our comments concerning our housekeeping staff and their lack of english and basic courtesy and i assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.it is only through feedback such as your own that we can judge ourselves honestly a
9、nd enhance the overall experience for you, our valued guest and therefore i thank you for taking the time to put pen top paper.we are normally very proud of the service which we offer at china world, and thus, in an effort to redeem ourselves, we would like to offer you one nights complimentary accommodation when next you visit beijing. to this end, i would be grateful if would contact me personally and i will gladly make the necessary arrangements on your behalf along with any specific requirements you m
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