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1、精選優(yōu)質(zhì)文檔-傾情為你奉上1 問答 DIALOGUEClerk: Hello, what can I do for you?(Yes?)職員:您好,請問您要辦理什么業(yè)務?Customer: Please tell me my balance.顧客:請幫我查詢一下帳戶余額。職員:您講慢些好嗎?Clerk: please speak slowly.Clerk: Please write it down on the paper.職員:您用紙寫下來好嗎?Clerk: Yes, sir(miss),wait a moment please.職員:好的,先生(小姐),請稍等。Clerk: Your ba
2、lance at the bank is RMB 5,000.職員:您在本行的帳戶余額是人民幣5000元。Customer: My magcard does not work, please take a look.顧客:我的銀行磁卡出現(xiàn)故障了,能幫我看一下嗎?Clerk: No problem, the magcard is locked, show me your passport, I will help you out.職員:問題不大,您的銀行磁卡被鎖住了,請出示護照,輸入密碼就可以給您解開。Clerk: The magcard need more magnetism, it is o
3、k now.職員:您的銀行磁卡需要加磁,現(xiàn)在加好了。Customer: I want to close my account with you.顧客:我想結(jié)束在你們這兒的帳戶。Clerk: Please go to the number 6 counter.職員:請到6號柜臺辦理.Clerk: Please go to the open counter.職員:請到大廳開放式柜臺辦理。Clerk: Please take a seat over there for a moment; our client manager will help you.職員:請先在大廳休息一下,馬上會有客戶經(jīng)理來幫
4、助您。Customer: I would like to, thanks.顧客:好的,謝謝。2 存款 DEPOSITClerk: How much cash do you plan to deposit in your account?職員:您有多少錢要存入呢?Customer: I want to deposit 300 yuan in my account.顧客:我想在我的戶頭上存300元。Customer: Please tell me the procedure for opening a savings account.顧客:請告訴我開個儲蓄帳戶需要什么手續(xù)。Clerk: Pleas
5、e fill in the depositing form, the sum of money,your name, address and professional unit.職員:請?zhí)顝埓婵顔?,寫明?shù)額、姓名,地址和工作單位。Clerk: Please fill in your name, the number of the certificate and your telephone.職員:請寫上您的姓名、證件號碼和聯(lián)系方式。Clerk: Words and figures differ.職員:您填寫的文字與數(shù)字不符。Clerk: Signatures differ.職員:您的簽名有誤。
6、Clerk: keep your receipt please.職員:請收好單據(jù).Clerk: Here is your passbook. Please bring it back when you deposit or withdraw money any time you like職員:這是您的存折,以后存取款時請帶來。Clerk: Keep the passbook (magcard) well and inform us whenever you lose it.職員:請保管好存折(銀行卡),若遺失請告訴我們。Customer: Thank you very much.顧客:非常感謝
7、。Clerk: Not at all.職員:不客氣。3 取款 DRAW Clerk: yes?職員:您好.Customer: excuse me, Can you help me?顧客:對不起,能幫我個忙嗎?Clerk: it is my pleasure. Please tell me what I can do for you.職員:很高興為您效勞,請告訴我能為您做什么。Customer: I want to withdraw 8000RMB from my deposit account.顧客:我要從我的帳戶支取8000元人民幣。Clerk: Sorry, no sufficient b
8、alance, the balance is 6000 RMB.職員:對不起,您戶頭中沒有足夠的余額,只有6000元。Customer: I want to withdraw5000 RMB.顧客:取5000 RMB好了。Customer: I want to draw 10,000-dollar and 30,000 RMB.顧客:我從卡上取1萬美金和3萬元人民幣。Clerk: Please show me your passport。職員:請出示護照。Clerk: password please.職員:請輸入密碼。Clerk: please sign your name.職員:請簽名。Cl
9、erk: please check carefully.職員:請清點一下現(xiàn)金.Customer: Thank you very much.顧客:非常感謝。Clerk: Not at all.職員:不用謝。4兌換 EXCHANGECustomer: Can you change me some money, please?顧客:能否請你給我兌換一些錢?Clerk: What kind of currency do you want to change?職員:要換哪種貨幣?Customer: Please change some RMB from my U.S. dollars account.顧
10、客:請幫我把帳戶里的美圓兌換一些人民幣。Clerk: Please tell me how much you want to change.職員:請告訴我你要換多少。Customer: Please change 3000 RMB.顧客:我想兌換出3000人民幣。Clerk: Take Cash or deposit in your card (passbook)?職員:請問您兌換后要取走人民幣現(xiàn)金還是存入卡(折)里?Customer: I'd like to take cash (deposit in the card<passbook>).顧客:我想取現(xiàn)金。(我存到卡&
11、lt;折子>里)Customer: What's the exchange rate today?顧客:今天的兌換率是多少?Clerk: If you'll wait a moment, the rates of exchange is about 1:8.職員:請等一會兒,美圓和人民幣的兌換率是1:8左右。Customer: I'd like to break this 100 RMB. Could you give me some small notes?顧客:請把這張100人民幣換開,給我一些小票好嗎?Clerk: How would you like it
12、?職員:你要什么面額的?Customer: Three 20s, some 10s and 5s , please.顧客:請給我3張20元和幾張10元和5元的。Customer: Thanks a lot.顧客:非常感謝。Clerk: My pleasure.職員:不用謝。5收費 CHARGECustomer: Excuse me, I forget the password of my card.顧客:對不起,我忘記卡的密碼了Clerk: Report loss of the magcard please.職員:請辦理掛失手續(xù)費。Clerk: Do you remember the numb
13、er of the magcard?職員:您的卡號是多少? Clerk: Please pay 15 yuan, includes 5 yuan cost and 10 yuan handling charge.職員:請支付15元,包含換卡工本費5元,掛失手續(xù)費10元。Customer: Do you charge for remit?顧客:匯款你們收手續(xù)費嗎?Clerk: Yes, we do, 1% of the sum, from 1 yuan to 50 yuan.職員:是的,我們收手續(xù)費,我們按照1%金額收取,最低1元,最高50元)。Customer: I come for payi
14、ng my telephone cost.顧客:我來交電話費。Clerk: Show me the number of the telephone.職員:您的電話號碼是多少?Customer: I come for paying my gas cost.顧客:我要交煤氣費。Customer: I come for paying my electricity cost.顧客:我要交電費。Clerk: Please show me your card。職員:請出示卡片。6.支票結(jié)算T: Hello! May I help you? 您好,您有事需要幫忙嗎?C: Yes, I hope so. I
15、need some more cash for my visit in China. May I cash a traveler's check here? 噢,是這樣的。我需要些現(xiàn)金,在中國觀光時使用。我能在這兒兌現(xiàn)旅行支票嗎?T: Of course. We'd be happy cash it for you. 當然, 我很樂意為您兌現(xiàn)。C: I was going to cash it at the hotel, but one of my friends said that banks always give better exchange rates. 我原本打算在
16、家旅館兌現(xiàn), 但我朋友說銀行的兌現(xiàn)率通常有點高。7.銀行英語口語存款 How much do you want to deposit with us?你想在我們這存多少? How much do you wish to pay into your account?你希望在你的戶頭上存多少?How much money do you plan to keep in your account on a regular basis?你計劃在你的戶頭上定期存放多少錢?How much cash do you plan to deposit in your account?你有多少錢要存入呢?I thi
17、nk you may deposit your money with the bank, or leave it here for temporary safe-keeping.我認為你可把錢存入銀行,或留在銀行暫保管起來。Would you please fill in the depositing form, giving the sum of money you're to deposit as well as your name, address and professional unit?請?zhí)顝埓婵顔危瑢懨饕娴臄?shù)額以及你的姓名,地址和工作的單位,好嗎?I want to d
18、eposit 300 yuan in my account.我想在我的戶頭上存300元。I want to deposit these cheques in my account.我想把這些支票存在我的戶頭上。I'd like to pay 200 yuan into my deposit account.我想在在我的定期存款戶頭上存200元。I want to deposit my paycheck.我想存入我的工資支票。I'd like to know whether I can cash a cheque here.我想知道我能否在這兌換支票。Will you pleas
19、e cash this traveler's cheque?請兌現(xiàn)這張旅行支票好嗎?I'd like to cash this money order.我想兌現(xiàn)這張匯款單。I want to cash the balance of a traveler's letter of credit.我要把旅行信用證的結(jié)余兌現(xiàn)。Will you please tell me whether you charge for cheques?請告訴我兌換支票收手續(xù)費嗎?Could you tell me how much the checks cost?請告訴我這些支票要花多少錢?Wh
20、at if I overdraw?如果透支了怎么辦?Please sign your name on the bottom line if you want to cash the check.如果想兌支票,請在底線上簽名。Please write your account number on the back of the check.請在支票背面寫上你的帳號。We honored the check as the overdraft was only 5 yuan.我們承兌這張支票的透支額只有5元。Please endorse the cheque.請背簽這張支票。The traveler
21、's checks cost 1.5% of the total amount of purchase.旅行支票手續(xù)費是購買總額的1.5%。Here's the cheque book. When you send a cheque by post be careful to cross it, but if you wish to cash a cheque yourself, you must leave it "open".這是一本支票簿,你郵寄支票時,注意要在支票上打叉線。但是如果你本人想開張兌現(xiàn)支票,就不可打叉線。Each cheque you w
22、rite will cost 2 dollars.你每開一張支票將花2美圓。Useful Words and Phrases account number 帳目編號 depositor 存戶 pay-in slip 存款單a deposit form 存款單 a banding machine 自動存取機 to deposit 存款deposit receipt 存款收據(jù) private deposits 私人存款 certificate of deposit 存單deposit book, passbook 存折 credit card 信用卡 principal 本金overdraft,
23、overdraw 透支 to counter sign 雙簽 to endorse 背書endorser 背書人 to cash 兌現(xiàn) to honor a cheque 兌付to dishonor a cheque 拒付 to suspend payment 止付 cheque,check 支票cheque book 支票本 order cheque 記名支票 bearer cheque 不記名支票crossed cheque 橫線支票 blank cheque 空白支票 rubber cheque 空頭支票cheque stub, counterfoil 票根 cash cheque 現(xiàn)金
24、支票 traveler's cheque 旅行支票cheque for transfer 轉(zhuǎn)帳支票 outstanding cheque 未付支票 canceled cheque 已付支票forged cheque 偽支票 Bandar's note 莊票,銀票8.銀行英語口語取款、結(jié)余 I'd like to know if I can draw on my account for payment of things I buy in Tianjin.我想知道一下我是否能提取存款來支付天津購物的費用。I want to withdraw 200 dollars fro
25、m my deposit account.我要從我的定期存款中支取200美圓。I want to close my account with you.我想結(jié)束在你們這兒的帳戶。I'd like to draw 100 yuan against this letter of credit.我想從這份信用證上提款100元。May I draw money against the letter of credit here?我可以在這兒用這份信用證取錢嗎?Could you tell me my balance?能否把存款結(jié)余金額告訴我?Please let me know my balan
26、ce.請告訴我結(jié)余金額。I think you can draw on this account by cheque in payment of goods.我以為你可用支票提款支付購物費用。Your balance at the bank is 300 yuan.你在本行的結(jié)余是300元。Your deposit is exhausted.你的存款支凈了。Your letter of credit is used up.你的信用證用完了。Please tell me how you wish to draw your money.請告訴我你希望怎樣支款。Fill our a withdraw
27、al form, please.請?zhí)顚懭】顔?。The letter of credit is exhausted.信用證上的款子已提清。The letter at Counter 6 will pay you against your number slip.六號柜臺的出納員將根據(jù)你的號碼牌付給你錢。to fill in the receipt in duplicate 一式兩份填這張收據(jù)teller, cashier 出納員銀行英語口語兌換貨幣 Please tell me how much you want to change.請告訴我你要換多少。How much of the remit
28、tance do you want to convert into Japanese yen?你要把多少匯款換成日圓?What kind of currency do you want?要哪種貨幣?What's it you wish to change?你有什么要換的?What kind of currency do you want to change?要換哪種貨幣?In what denominations?要什么面值的?Please tell me what note you want.請告訴我要什么鈔票。Will seven tens be all right?7張10元的可
29、以嗎?Is it in traveler's cheques?換旅行支票嗎?I'd like to know how I shall give it to you.我想知道如何付錢給你。How would you like it?你要什么面額的?Would you kindly sign the exchange form, giving your name and address?請在兌換單上簽字,寫出你的姓名和地址,好嗎?Can you change me some money, please?能否請你給我兌換一些錢?Here it is, some French fran
30、cs, Swiss francs, American dollars and a few Dutch guilders.這些就是:一些法國法郎,瑞士法郎,美圓和一些荷蘭盾。Would you please give me seven five-pound notes, four pound notes and four ten-shilling notes, and the rest in small change.請你給我7張5鎊紙幣,4張1鎊紙幣,4張10先令紙幣,剩下的要零票。Would you mind giving me the six pence in coppers?勞駕給我6便
31、士的銅幣。I'd like to know if you could change this money back into U.S. dollars for me.我想知道能否把這筆兌回成美圓。Could you change these French francs for me?能給我兌換這些法國法郎嗎?Can you give me 100 dollars in Swiss francs?能否給我100美圓的瑞士法郎?I'd like to convert the full amount of the remittance into U.S. dollars.我想把全部匯
32、款換成美圓。I'd like some coins for this note.我想把這張紙幣換成硬幣。I'd like to break this 50 dollar note.我想把這張50美圓紙幣換開。Five twenties and ten singles, please.請給我5張20元和10張一元的。I need 300 dollars in 100-dollar cheques.我要300美圓票面為100美圓的支票。I hope you'll give me ten traveler's cheques of 100 dollars each.我
33、希望給我10張面額為100美圓的旅行支票。In fives, please.請給我5元票面的。Could you give me some small notes?給我一些小票好嗎? 銀行英語口語儲蓄存款利息 What's the interest rate for the savings account?儲蓄存款的利率是多少?Do you pay interest on this account?這種存款付給利息嗎?Please tell me what the annual interest rate is.請告訴我年利率是多少。Interest is paid at the ra
34、te of 1% per annum at present.目前每年的利率是1%。It allows you to earn a little interest on your money.這可使你從存款中獲得一點利息。The account carries interest of 4%.該存款有4%的利息。The interest is added to your account every year.每年的利息都加到你的存款中。The interest rate for the savings account is 4%.儲蓄存款的利率是4%。It varies from time to
35、time. At present it is 6%.(年息)每個時期都不同,現(xiàn)在是六厘。9.銀行英語口語外匯率 Tell me the current rate for RMB, please.請告訴我人民幣的現(xiàn)價。What's your selling rate for RMB yuan in notes today?你們今天人民幣現(xiàn)鈔的售價是多少?What's the dollar going for today?美圓今天的售價是多少?Our buying rate for notes is 523 yuan for 100 dollars.我們100美圓的現(xiàn)鈔買入價是52
36、3元。It's 200 French francs at today's selling rate.今天的賣出價是200法國法郎。The buying rate of U.S. dollar notes is 460 yuan per hundred dollars.美圓現(xiàn)鈔買入價是100美圓付460元。Useful Phrases buying rate 買進價格selling rate 賣出價格And how much will it be in Japanese currency?換成日本幣是多少?How much would I get for 300 Japanese
37、 yen?300日圓可兌換多少錢?I'd like to know the exchange rate for German marks.我想知道德國馬克的兌換率。What rate are you giving?你們提供的兌換率是多少?What's the exchange rate today?今天的兌換率是多少?Please tell me what you would give me for my U.S. dollars.請告訴我這些美圓可以兌換多少錢。Please tell me the current rate for sterling.請告訴我英國貨幣的現(xiàn)行兌換
38、率。If you'll wait a moment, I'll find out the rates of exchange.請等一會兒,我查一下兌換率。Please wait a moment. I'll find out the exchange rate between U.S. dollars and RMB.請等一會兒,我查一下美圓對人民幣的兌換率。It's 470 yuan for 100 dollars.100美圓可兌470元。The exchange rate today is 200 yen to the pound.今天的兌換率是一英鎊可兌2
39、00日圓。The rate for traveler's cheques is 300 yuan against 100 dollars.旅行支票的兌換率是100美圓兌300元。These dollars are worth 1,000 yuan.這些美圓可換1000元。10.短對話AA:Hello,what can I do for you?B:Id like to withdraw 10000 RMB ,here is the withdrawal slip.A:Ok,please enter your code number.B:Ok.A:Sorry,the code numbe
40、r is wrong.B:Oh,Im sorry. Let me see,maybe I can give you another number.A:Its correct now.By the way, how do you want your money?B:Please give me 5000 RMB in one-hunder nots and 3000 RM B in fifty nots and the other in small nots.A:No problem.Here you are.B:Thank you.11.短對話B Customer: E
41、xcuse me , but can I draw on my account for payment of things I buy in China ? 顧客:勞駕,請問我能不能提取存款嘗付我在中國買東西的費用? Clerk: Certainly, sir. How much do you draw? 職員:當然可以,先生。您要取多少錢? Customer: RMB 8,000 please. Would you please tell me my
42、 balance? 顧客:請給我人民幣8,000元。請把我?guī)ぬ柹系墓?jié)余金額告訴我好嗎? Clerk: Yes, sir. Your balance is RMB 34,000. 職員:好的,先生。你的帳戶余額是人民幣34000元。 Customer: I am sorry, but may I ask one more question? 顧客:對不起,我能不能再問一個問題? Cl
43、erk: Of course, please do. What is it? 職員:當然可以了。請問是什么問題? Customer: What is the interest rate for the saving account? 顧客:儲蓄存款的利率是多少? Clerk: The detailed information is on the board. Please go and see it. 職員:詳細的情
44、況在那塊利率牌上。請去那里看看吧。 Customer: Many thanks. 顧客:非常感謝。12.短對話C Customer: Excuse me, but could you help me? 顧客:對不起,能幫我一個忙嗎? Clerk: With pleasure. What can I do for you? 職員:很高興為您效勞。我能為您做些什么?
45、0; Customer: Could you tell me where I can find Mr Zhang? 顧客:請告訴我張先生在哪里,好嗎? Clerk: Sure Miss. Mr Zhang is upstairs. 職員:沒問題,小姐。張先生在樓上。 Customer: Thank you very much. 顧客:非常感謝。 Clerk: Not a
46、t all, miss. 職員:不客氣,小姐。13.短對話D Customer: Do you charge for cheques? 顧客:請問,兌換支票你們收手續(xù)費嗎? Clerk: Yes we do. Each cheque you write will cost RMB 2. 職員:是的,我們收手續(xù)費。您每開一張支票就要花人民幣2元。 Customer: Do I hav
47、e to deposit a large sum of money if I want to open a chequing-savings account? 顧客:如果我要開一個支票儲蓄帳戶,我必須存一大筆錢嗎? Clerk: Not necessarily, sir. 職員:不一定的,先生。 Customer: Regarding the interest rate, what is the difference between a saving
48、s account and checking account? 顧客:在利率方面,儲蓄存款和支票存款有什么不同? Clerk: Not big difference, sir. 職員:沒有太大的區(qū)別,先生。 Customer: I see. I would like to open a checking account. Will 300 dollars be enough for a minimum deposit?
49、; 顧客:我知道了。我想開一個支票存款帳戶。300美圓作最低存款額夠了嗎? Clerk: Definitely. 職員:足夠了。 14.短對話ECustomer: Hello, I would like to open an account, but I do not know what account it should be. 顧客:你好。我想開立一個帳戶,但我不知道要開哪種帳戶。 Clerk: Do you often deposit
50、 money and draw money ? 職員:您經(jīng)常存錢和取錢嗎? Customer: No, I do not. I just want to deposit my salary and use this account to pay the things I buy at department stores once a month. 顧客:不,我不經(jīng)常存錢和取錢。我只想把工資存入并且用這個帳戶來支付每月一次在百貨商店所買的東西的帳款。 C
51、lerk: So, it will be a good idea for you to open a checking account. Do you think so? 職員:那么您還是開立一個支票帳戶的好。您認為怎么樣? Customer: All right ,if that account will make. 顧客:行,如果這個帳戶合適的話。15.短對話F Customer: Good morning, sir. I am from Japa
52、n. My English is poor. Can you help me? 顧客:你好,先生。我是日本人。我的英語不太好,你能幫忙嗎? Clerk: It is my pleasure, but I think it would be better for you to tell me what you want to do. 職員:很高興為您效勞,但我想您最好告訴我您想要干什么。 Customer: Oh, I want to change so
53、me money, but I do not know how to fill out the exchange memo. 顧客:啊,我想兌換些錢,但不知道怎樣填寫兌換水單。我不會看英文。 Clerk: Would you care to give me your passport and write your name on the paper? 職員:您能把您的護照給我,并把您的名字寫在這張紙上嗎? Customer: There you are
54、. My name is Tanaka. 顧客:給你護照和姓名,我叫田中。 Clerk: Good. I will fill out the exchange memo for you now. Why do not you take a seat over there for a moment? 職員:好,我現(xiàn)在就為您填寫這張兌換水單。您請在那里坐一會行嗎? Customer: I would like to. Thanks.
55、 顧客:好的,謝謝。 Clerk: Hello, Mr. Tanaka. I was wondering if you would ever thought of conversing the unused Renminbi back into Japan yen later? 職員:您好,田中先生,不知道您是否考慮到以后要把沒有用完的人民幣兌換成日元呢? Customer: Yes, if I will have Renminbi left.
56、0; 顧客:是的,如果有沒用完的人民幣的話,就要換成日圓。 Clerk: So, If I may make a suggestion , please keep your exchange memo safe, 職員:那么,如果我還可以提一個建議的話,請您保管好您的這張兌換水單。 Customer: Thank you indeed. I will do that. 顧客:我會保管好的。謝謝。 Clerk: Not
57、 at all. 職員:不用謝。 16.常見的問題與對話:What kind of account did you have in your mind?你想開哪種帳戶? Do you like to open a current account?你想開一個活期存款帳戶嗎? A deposit or current account?定期還是活期? Please tell me how you would like to deposit your money.請告訴我你想存何種戶頭? There's a service charge for the ch
58、ecking account but no charge for the savings.支票戶頭要收服務費,現(xiàn)金戶頭不收。 Our minimum deposit for a savings account is 100 dollars.我們儲蓄存款的最低存款額是100美圓。 Five yuan is the minimum original deposit.最低起存款額是5元。 You can open a savings account at any time with an initial deposit of 50 dollars.你可隨時以50美圓的起存額開立儲蓄帳戶。 Even
59、one yuan is all right.甚至一元也可以起存。 Here is your pasbook. Please bring it back when you deposit or withdraw money any time you like. Keep it well and inform us whenever you lose it.這是你的存折,存取款時請帶來。保管好存折,遺失請告訴我們。 I should like to open a current account.我想開一個活期存款帳戶。 I need a checking account so that I can
60、 pay my bill.我需開個支票帳戶,這樣就能付帳。 We'd like to know how we open a checking-savings account.我們想知道如何開一個支票儲蓄帳戶。 I have a checking account here.我在這里有一個支票存款帳戶。 I think I'd like a deposit account.我想要開個定期存款帳戶。 Can I open a current account here?我能否在這兒開個活期存款帳戶? I want to open a deposit account with you.我
61、要開個儲蓄帳戶。 I'd like to open a deposit account with you.我想在你們這兒開個定期存款帳戶。 Could you tell me the difference between a savings account and a checking account?請告訴我儲蓄存款與支票存款的區(qū)別好嗎? Please tell me the procedure for opening a savings account.請告訴我開個儲蓄帳戶需要什么手續(xù)。 Will 100 yuan be enough for a minimum deposit?1
62、00元作最低存款額夠嗎? I'd like to know whether a 200 yuan deposit will be enough for opening a checking account.我想知道開一個支票帳戶200元存款是否夠。 Could you tell me how to operate this account?請告訴我如何經(jīng)管這個帳戶好嗎? Is there any minimum for the first deposit?第一次儲蓄有最低限額嗎? How much does each account cost?每個帳戶要花多少錢?What kind of account did you have in your mind? 你想開哪種帳戶? Do you like to open a current account? 你想開一個活期存款帳戶嗎? A deposit or current acco
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