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1、Self-introduction name age hobby job Linda Secret watch movies, shopping Teacher CatalogueAt the airport機(jī)場迎接Packing包裝At the hotel入住酒店Shipment運(yùn)輸Making a telephone打電話Insurance保險(xiǎn)Making an Appointment預(yù)約Claim & Settlement投訴和解決Administrative & Office English行政辦公英語Signing the Contract簽署合同Business E
2、stablishing & Inquiry商務(wù)關(guān)系建立和詢盤Forms of trade貿(mào)易方式Offer & Counter-Offer報(bào)盤和還盤Marketing營銷Banking Facilities銀行業(yè)務(wù)Shopping購物Terms of Payment付款條件Sightseeing & Departure觀光和送別Airport機(jī)場 airline 航空公司 e.g. 中國南方航空公司 China Southern Airlines 國泰航空公司 Cathay Airlines air terminal 候機(jī)大樓 departure/boarding ga
3、te登機(jī)口 airliner 大型客機(jī) air minibus小型客機(jī) tourist class經(jīng)濟(jì)艙 business class商務(wù)艙 first class頭等艙 aircrew機(jī)組人員 captain機(jī)長 air hostess空姐1.The first impression is foremost.2.Preperation workflight number, arrival time, custom, hobby.reservation, check in.self-introduction.arrive in advance, confirm each others iden
4、tities.eye contact, handshake.greetingintroduce the services, facilities of the accommodation.Words and Expressions Excuse me請問 allow允許 introduce介紹 pick sb. up接某人 Dont mention it不客氣 pleasure愉快,樂事 welcome歡迎 luggage行李 international國際化的 booming興旺發(fā)達(dá) schedule時(shí)間表 arrange安排 take your time不急 plant工廠 spare n
5、o efforts =spare no pains不遺余力 journey旅程 convenient方便的 appreciate感激,欣賞Guest: John SmithSecretary: Mary Wanga name plateSecretary: Excuse me, but are you Mr. Smith from the Tiger Trading Company of America?請問,您是美國Tiger貿(mào)易公司的史密斯先生嗎?“Excuse me, but?”是與陌生人搭話時(shí)的禮貌用語。是與陌生人搭話時(shí)的禮貌用語。Secretary: Excuse me Madam/
6、 Sir, are you from America?Guest: Yes, I am.Secretary: Allow me to introduce myself./Let me introduce myself. 請?jiān)试S我介紹一下自己。 I am Mary from Canton sports shoes import-export Corporation. 我是廣州運(yùn)動(dòng)鞋進(jìn)出口公司的瑪麗。Secretary: Im here to meet you./ Im here to pick you up. 我是來這兒接您的。Guest: Nice to meet you! I am John
7、 Smith. Thank you for being so kind and picking me up.很高興認(rèn)識(shí)你!我是約翰.史密斯。謝謝你的好意。Secretary: Dont mention it! Its my pleasure. Welcome to China and enjoy staying here.不客氣,這是我的榮幸。歡迎您來中國,希望您在這過得愉快。Guest: So, Mary, do you know where I can get my luggage? 那么,瑪麗,你知道哪里可以拿到我的行李嗎?Secretary: Sure. Please follow m
8、e. This way. 當(dāng)然。請跟我來,這邊請。Guest: OK.好的。luggage為不可數(shù)名詞。為不可數(shù)名詞。e.g. two pieces of luggage兩件行李兩件行李Secretary: We have a car over there to take you to your hotel. / Our car is out in the parking lot. 我們那邊有輛車送您去賓館。/我們的車就在外邊停車場。 Do you have all your luggage here? 您的行李都在這兒嗎?Guest: Yes, its all here. 是的,都在這兒了。
9、Secretary: Let me help you with this suitcase./ Let me help you to carry this suitcase. 讓我來幫您提這只箱子。Guest: Thanks./ Its not heavy at all. Let me take it myself. Thanks a lot. 謝謝。/行李不重,還是我自己提吧。謝謝!Secretary: Did you have a nice journey, Mr. Smith? / Did you enjoy your journey?/How was your trip? 旅途愉快嗎?
10、Guest: Yes. The flight was smooth. The service was good, too. 還不錯(cuò),飛行很順利,服務(wù)也不錯(cuò)。 Secretary: Mr. Smith, is this your first trip to visit China? 史密斯先生,這是您第一次來中國嗎?Guest: Well, nope. I visit China frequently. 不,我常來中國。 But this is my first time to Guangzhou, such a beautiful, colorful and international cit
11、y. 但這確實(shí)是我首次來到廣州,這個(gè)美麗、多姿多彩的國際化都市。Secretary: Thank you for your compliment. By the way, hows business these days? 謝謝您的夸獎(jiǎng)。近來生意怎樣?Guest: Everything is under control. Business is booming. 一切都好!生意興隆!Secretary: Mr. Smith, here is the schedule that weve arranged for you, please look it over, and if its not
12、suitable for you, let me know. 史密斯先生,這是一份我們?yōu)槟才诺臅r(shí)間表,請過目,如果有不適當(dāng)?shù)牡胤?,請您指教。Guest: OK, let me have a look at it. Wait a moment. 好的,我看一下,稍等。Secretary: OK, take your time. 好的,不急。Guest: Well, that sounds perfect, expect for one thing, I was hoping that we could visit your plant on the 2nd day instead of the
13、 3rd day, if thats convenient for you? 很好,只是有一點(diǎn),你看,這兒,我希望能在次日而不是第三天去參觀貴工廠,方便嗎?Secretary: OK, no problem. We will spare no efforts to help you enjoy your stay here.好的,沒問題!我們會(huì)不遺余力地讓您在這兒過得愉快!Guest: Thank you. I appreciate that. 謝謝!一般地,在商務(wù)場合表示感謝時(shí),常用:Thank you.Thank you so much.Thank you very much.Thanks
14、 a lot.I appreciate it.Thank you for everything.一般地,在商務(wù)場合表示不用謝時(shí),常用:You are welcome.Dont mention it.My pleasure.The pleasure is all mine.Thats all right.1.Are you from?您是從來的嗎?e.g. Excuse me Sir, are you from America? 請問先生, 您是從美國來的嗎?詢問對方是哪國人?詢問對方是哪國人?Where do you come from?Where are you from?What nati
15、onality are you?U.S.AmericanUnited StatesBrazilBrazilianHollandDutchBritainBritishFranceFrenchGermanyGermanItalyItalianSpain SpanishRussiaRussianChina中國ChineseNew Zealand新西蘭New Zealander /KiwiUnited States美國AmericanPoland波蘭PolishBritain英國BritishTurkey土耳其TurksAustralia澳大利亞AustralianGreece希臘GreekGerma
16、ny德國GermanIndia印度IndianFrance法國FrenchThailand泰國ThaiRussia俄羅斯RussianMalaysia馬來西亞Malay/MalaysianSpain西班牙SpanishSingapore新加坡SingaporeanItaly意大利ItalianSouth Korea韓國South KoreanJapan日本JapaneseSouth Africa南非South AfricanMexico墨西哥Mexican/MexSwitzerland瑞士SwitzerBrazil巴西BrazilianVietnam越南Vietnamese2. I am he
17、re to do sth.我來是為了e.g. I am here to pick you up.我是來這里接您的。make an inquiry about your products. 詢問貴方產(chǎn)品的價(jià)格。visit my client.拜訪我的客戶。visit my relative.拜訪我的親戚。kill my spare time.消磨時(shí)間。3. Thank you for很感激e.g. Thank you for everything that you have done for me.很感激你為我所做的一切。Thank you for your help. 很感激你的幫忙。Than
18、k you for your company.很感激你的陪伴。4. Do you know? 你知道嗎?e.g. Do you know where I can get my luggage? 你知道哪里可以拿到我的行李嗎? Do you know where is the railway station? 你知道火車站在哪里嗎? subway station 地鐵站 airport 機(jī)場 post office 郵局 PlaneTaxiTrainLight railSubwayShipCarBus5.How was 怎樣?e.g. How was your trip? 旅途怎樣? honey
19、 moon 蜜月 holiday 假期6. Is this your first trip to visit?這是您第一次到?e.g. Is this your first trip to visit China?這是您第一次到中國嗎?1st (First) 第一第一2nd (Second) 第二第二3rd (Third) 第三第三4th (Fourth) 第四第四7. Hows these days? 近來怎樣?e.g. Hows your research these days? 近來研究工作怎樣? business 生意 family 家庭A: Excuse me, , you must
20、 be Ms Mary Klimm, right?B: Yes, I am Mary Klimm.A: How do you do? Ms Mary Klimm. . My name is Stone Smith.B: How do you do? Mr. Stone Smith. Its my pleasure to meet you here. and finally meet each other.A: How was your ?B: Its fine, fine, though the flight was long. Thanks for your .A: I you must b
21、e very tired?B: Yes, a little bit, but its OK.A: with your luggage. B: Thank you. There are a little bit heavy .A: This way, please. Our car is waiting outside. We will go to your hotel first and then you can . Then it will be almost lunch time. Well have lunch together.flight so glad to meet you he
22、re if Im not mistakenWeve talked on the phone for so many timesconcern suppose Allow me to help you though check in How to people from different countries in the world? Our world is into a whole list of different which have different races of people with different and different . Every country has its unique way of greeting people. In China, people greet each other by sayin
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