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1、關(guān)于顧客抱怨店員的英語劇本 篇一:英語服務(wù)員和顧客幽默小品劇本 At the Restaurant W: Good afternoon, sir! Welcome to Charming Ladies Restaurant. C: Thank you! W: how many of you? C: Just one. W: ok. This way please. C: heres the menu. W: Ok. w: Are you ready to order now? c: yes. Whats your speciality? w: beef steak and mushroom s
2、oup. Many come to our restaurant to have a taste of them. C: Ok, Ill take them. W: How would you like your steak prepared? C: rare, please. W: And your dessert? C: Ice cream, please. W: Ok, Ill be back soon. . (加:服務(wù)員上牛排時牛排掉地他有撿起來放在盤子里) A waiter brings the customer the steak he ordered with his thumb
3、 over the meat. c:“Are you crazy?” yelled the customer, “with your hand on my steak?” w:“What ”answers the waiter, “You want it to fall on the floor again? ” 一個服務(wù)員給顧客拿來了牛排,大拇指在牛肉上。 “你瘋了嗎?”顧客喊到,“你的手在我的牛排上!” “什么?”服務(wù)員說,“你想讓它再掉地上?” c: Watch out! Your thumbs in my soup! Waiter: Dont worry, Sir, its not t
4、hat hot! 顧客:小心,你的大拇指在我湯里了! 服務(wù)員:別擔(dān)心,先生,不是很燙! w: Enjoy yourself! 服務(wù)員,湯里有只蒼蠅! 對不起,先生,我弄走那三個時忘了這個。 c: Waiter, there is a fly in my soup! w:Sorry sir, maybe Ive forgotten it when I removed the other three. 顧客暈倒! 篇二:有關(guān)購物的英語情景對話匯總 超市英語情景對話2 購物英語:購物 顧客:We need to buy some beer too. Where is the beer? 我們想要購買
5、一些啤酒,哪里有啤酒? 顧客:Excuse me. Do you sell vegetables here? 請問你們賣蔬菜嗎? 店員:Yes, we do. Theyre right in front of you. 有的,就在你前面。 顧客:We need to buy some soy sauce. Which aisle is the soy sauce in?我們想買一些醬油,醬油在哪一個走道? 店員:That would be in aisle 7(或者直接說That would be there.然后用手指出位 置), with the condiments. It is rig
6、ht next to the ketchup. 在第七走道,和調(diào)味品一起,就在蕃茄醬的旁邊。 店員:Good evening, can I help you? 晚上好,您需要點(diǎn)兒什么? 顧客:Yes, Id like to buy some skin care lotion. 嗯,我想給我媽買點(diǎn)兒護(hù)膚品。 How much is it? 多少錢? 店員:Final price660 yuan. 一共66元。 There is a promotion going on for 10% off. 這個商品現(xiàn)在打9折。 單詞: aisle英音:ail美音:a?l n.1.過道 2.通道,走廊 con
7、diment英音:k?ndim?nt美音:knd?m?nt n.(辛辣)調(diào)味品;佐料 ketchup英音:ket?p美音:k?t?p n. 調(diào)味番茄醬(=) lotion英音:l?u?n美音:lo?n 名詞 n. UC 1. (化妝等用的)化妝水,涂劑 promotion英音:pr?m?u?n美音:pr?mo?n 1 (商品等的)促銷,推銷.2.提升,晉級 購物英語:收銀 收銀員:Do you want plastic bags? Its about 1 yuan. 您需要塑膠袋么?大約需要1元錢。 顧客:Yes we do. 是的,我們需要。 收銀員:It should be about n
8、inety yuan all together. 這些共需要90元 cash or card? 現(xiàn)金還是刷卡? Please swipe the card. 請刷卡。 Just enter the password. 請輸入密碼。 sign here please. 請?jiān)谶@里簽字。 單詞: swipe英音:swaip美音:swa?p 及物動詞 vt. 1. 揮擊;猛擊2. 碰擦,擦過 名詞 n. 強(qiáng)打;用力揮擊 plastic英音:pl?stik美音:pl?st?k 形容詞 a. 塑膠的;塑膠制的 購物英語:退貨 店員:May I help you? 我能為你效勞嗎? 顧客:Yes, I wo
9、uld like to return these slacks. 是的,我想退回這些長褲。 店員:Alright. Do you have your receipt? 好的,你有收據(jù)嗎? 顧客:Yes. Here it is. I bought them last week. 有的,在這兒。上星期才買的。 店員:And why are you returning them? 為什么要退呢? 顧客:I bought them to go with a blouse of mine. But they dont really match.我本想買來配一件襯衫的,但是它們配起來不好看。 店員:Im
10、sorry, but we usually dont do it. It is our policy. 對不起,我們通常不接受的,這是規(guī)定。 顧客:Can you make an exception this time? 這次可以例外嗎? 店員:Well. Let me talk to the manager for a moment. 那么,讓我和經(jīng)理說說看。 Please show me your receipt again. 再讓我看一看你的收據(jù)好嗎? We appreciate your business, Maam. 謝謝惠顧,太太。 單詞: slacks英音:sl?ks美音:sl?
11、ks 名詞 n.寬松的長褲;便褲K receipt英音:risi:t美音:r?sit 名詞 n. 1. 收到,接到2. 收據(jù),收條 3. 收到的物(或款項(xiàng));收入 blouse英音:blauz美音:blauz 名詞 n. C (婦女、兒童等的)短上衣,短衫,襯衫 policy英音:p?lisi美音:pl?s? 名詞 n. CU政策,方針 2. 策略,手段3. 保險單;保險 exception英音:iksep?n美音:?ks?p?n 名詞 n.1.例外;例外的人(或事物) 2.除外;除去 appreciate英音:?pri:?ieit美音:?pri?,et 及物動詞 vt. 1. 欣賞,賞識 2
12、. 感謝,感激 購物英語:其他 顧客:Excuse me. where can I find the information desk? 打擾一下,那可以找到咨詢臺? 店員:Just around the corner. 就在那個拐角處。(最好直接指出方向!) 顧客:Where is the mens/ladyroom?( Toilet/restroom都是洗手間的意思)店員:Go down here, then turn right/left at the first turning. Then you will see the mens room/ladys room. 一直往前走,在拐角
13、處右左轉(zhuǎn),你會看到男洗手間女洗手間。(或者直接指明方向) 單詞: information英音:,inf?mei?n美音:,?nf?me?n 名詞 n. 1. 報告;消息;報導(dǎo);情報資料;信 restroom 更衣室,休息室,洗手間 買衣服的對話: 愛德華 Excuse me, I wonder if I can return this item? 您好,請問我能把這個退了嗎? 銷售員 Is there something wrong with it? 有什么問題嗎? No, that ones not my style and I want to find one that looks bet
14、ter 愛德華 on me. 沒有,只是覺得這件不適合我,想換件更適合自己的。 銷售員 單詞: wonder英音:w?nd?美音:w?nd? 不及物動詞 vi. 1.想知道 及物動詞 vt. 1. 想知道 item英音:ait?m美音:a?t?m 名詞 n. 東西,項(xiàng)目,條款、項(xiàng)目,物料項(xiàng)目, turtleneck英音:t?:tlnek美音:t?t!,n?k 名詞 n. 高翻領(lǐng),圓翻領(lǐng) sweater英音:swet?美音:sw?t? 名詞 n. 1. 毛線衣;(厚)運(yùn)動衫 Okay, just come here and look at this turtleneck sweater. Its
15、 a new style that I think will suit your taste. 好吧,過來看看這件圓領(lǐng)毛衣。這是最新款,一定適合你。 愛德華 Well, it doesnt look too bad. Can I try it on? 嗯,看起來不錯。我能試穿一下嗎? 銷售員 No problem. The fitting room is just at the back on your right. 沒問題。試衣間就在后面靠右的位置。 taste英音:teist美音:test名詞 n.1.趣味,情趣;審美 2.味道,感受,體驗(yàn)3. 愛好,興趣 fitting英音:fiti?美
16、音:f?t? 名詞 n. 1試穿,試衣 售后服務(wù): 店員 湯姆 店員 湯姆 店員 湯姆 店員 單詞: Can I help you? 您好。 Yes. I want to buy a skirt for my wife. 你好,我想給我太太買條裙子。 How about this one? 這條怎么樣? It looks nice. Ill take it. Could I have it gift-wrapped? 看起來不錯。就這條吧。能包起來嗎? Sure. Just a moment, please. 當(dāng)然,稍等。 Thank you. By the way, what if my w
17、ife doesnt like it? 謝謝。對了,要是我太太不喜歡怎么辦? Well, you can bring it back for a refund within a month. 嗯,一個月內(nèi)您可以拿回來退。 gift-wrapped英音:gift,r?pt美音:g?ft,r?pt 形容詞 a. 1. 用花紙(或緞帶)包裝的 refund英音:rif?nd美音:r?f?nd 名詞 n. 1. 退還;償還2. 退款;償還金額 within英音:wiein美音:w?e?n 介詞 prep. 1. 在.范圍內(nèi);不超過2.在.里面,在.內(nèi)部 打折: 陳紅 售貨員 陳紅 售貨員 陳紅 Goo
18、d morning. Im thinking about buying some new furniture. Could you help me? 你好,我想買些新家具,你有什么推薦的嗎? Certainly. We have several three-piece suites on sale. You can have a look. 我們這兒有幾套三件套的家具在打折。你可以看看。 I think I like the black leather suite. Its on sale, isnt it? 我喜歡那套黑色的皮家具,現(xiàn)在打折嗎? Yes. The price has been
19、 reduced by 50%. Its a real bargain. 是的,現(xiàn)在半價,很劃算的。 Ill take the black one. 那我就要這套黑色的了。 單詞: furniture英音:f?:nit?美音:f?n?t? 名詞 n. 1. 家具2. (工廠等的)設(shè)備 leather英音:lee?美音:l?e? 名詞 n. 1. 皮革2. 皮革制品 形容詞 a. 1. 皮的;皮革制的 篇三:求職節(jié)目英語話劇劇本 host:welcome to searching and offering jobs,Lets warmly welcome three Bosses。 Ann,(G
20、oogle):Hello everyone. I come from Google. Today I come here to recruit personnel for company. I think I will find talent here, I know that this stage will not let me down. Amy,(Alibaba)Hello everyone, I am from Alibaba, My purpose is to find talent for the company, I look forward to their performan
21、ce. Chris,(Baidu)Hello everyone, I come from Baidu. I hope this stage can give me what I wanted. host:Next please Mr. Job Alex Mr. Job : I am Alex, I am lifetime honorary professor of Imperial college and very glad to come here. host:Everybody can have a communication with us via sina weibo. (PPT)Pr
22、omotion rule :1.Through professional skills assessment, self-introduction and answering professional question to understand the job seekers. 2. Support the job seeker with the light on if disapproves him you can turn it off. .3.If someones light is on, which means the boss with the light on is willi
23、ng to offer a position. host:Ok,welcome todays job seeker. Penny:Hello everyone, my name is Penny,I graduated from the Hunan Institute of Technology and Science, and major in Accounting. I want to find a job related with accounting, and expected income is 3000 Yuan. Thanks host:Very good, Penny, wel
24、come. As a student specialized in accounting, you should be good at managing money matters. Penny:Really, as I am only a student, I dont have too much money to manage. But I have a useful skill that can be shared to everyone, that is keeping account. It is a very practical skill for the student whos
25、e living expenses is limited. It will help us develop a good consumption habit. host:Ok, Ann. Ann:As a student who is good at managing money matters, are you shopping online? Penny:yeah, I will. Ann:Every coins have two sides. Taobao breaks record in double eleven festival, but its logistics cant be
26、ar the weight of sales volume. There are four subjects in the process of shopping online: the first is consumer, second is business, third is paying platform and the last logistics company. Since you have learn accounting four years, from your point of view, who earns most and who lost most in the d
27、ouble eleven? Penny:Alipay, Taobao is a network consuming platform, protect the benefits of consumer and business. As far as I can see, the money is in the Alipays pocket when the goods are in the delivering process. Alipay can utilize money to invest, earning the time value of money. So I think pay
28、ing platform earn most and consumer lost most. Ann:Your analysis to this question is pretty good. However, you ignored another two subjects and you didnt get my point. But your communication with others was excellent. host:The three bosses,what are your impression of the candidate? (Light OFF) Penny
29、:Thank you. host:Amy Amy:I think you can do more by virtue of your degree, and not only taking accountant or cashier. For example, you need give come assessment and suggestion by analyzing capital usage efficiency, including fund supervision and risk control. I think you dont have enough ability to
30、finish it, this is the reason I off the light. Penny:thank you host:All right,Chris Chris:Can you share some experience in your internship? Penny:I assisted the accounting to make account and to deal with the tax issues. To be honest, I made several mistakes at that time, because there are many defects with my professiona
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