摩托羅拉六西格瑪企業(yè)培訓 PG 3.0 Analyze Opportunity Overview

1、Additional Department InfoCopyright 2002 Motorola. All rights reserved.Six Sigma Black Belt Program 3.0 Analyze Opportunity Overview3.0 - 1Six SigmaBlack Belt Program3.0 - Analyze OpportunityOverviewThese materials, including all attachments, are protected under the copyright laws of the United Stat

2、es and other countries asan unpublished work. These materials contain information that is proprietary and confidential to Motorola University and are thesubject of a License and Nondisclosure Agreement. Under the terms of the License and Nondisclosure Agreement, thesematerials shall not be disclosed

3、 outsider the recipients company or duplicated, used or disclosed in whole or in part by therecipient for any purpose other than for the uses described in the License and Nondisclosure Agreement. Any other use ordisclosure of this information, in whole or in part, without the express written permiss

4、ion of Motorola University is prohibited.Copyright 2002 Motorola. All rights reserved.3.0 Analyze Opportunity Overview3.0 - 2DMAIC and the Process ImprovementRoadmapWhat isimportant?How arewe doing?What iswrong?Whatneeds tobe done?How do weguaranteeperformance?1.0DefineOpportunities2.0MeasurePerform

5、ance3.0AnalyzeOpportunity4.0ImprovePerformance5.0ControlPerformanceCycleTimeRiskPriorityDetectionSeverityOccurrenceRiskPriorityOccurrenceDetectionSeverityIndicators(effect) Problem Statement3.0 - 33.0 Analyze Opportunity1.0DefineOpportunities2.0MeasurePerformance3.0AnalyzeOpportunity4.0ImprovePerfor

6、mance5.0ControlPerformanceObjective Main Activities To stratify and Stratify Processanalyze the Stratify Data &opportunity to Identify Specificidentify a specific Problemproblem and define Develop Probleman easily understood Statementproblem statement. Identify Root Causes Design Root Cause To ident

7、ify and Verification Analysisvalidate the root Validate Root Causescauses that assure Comparative Analysisthe elimination of Sources of Variation“real” root causes Studiesand thus the problem Failure Modes &the team is focused Effects Analysison. Regression Analysis Process Control To determine true

8、 Process Capabilitysources of variation Design ofand potential failure Experimentsmodes that lead tocustomerdissatisfaction.3.0 Analyze Opportunity OverviewKey Deliverables Data Analysis Validated Root Causes Sources of Variation FMEAProblemStatement Potential SolutionsCopyright 2002 Motorola. All r

9、ights reserved.Potential Tools and TechniquesQuantified Root Causes50%& ProblemStatement25%30201000 5 10 15Approval TimeProcess/Product: FMEA Date: (original)FMEA Team: (Revised)Black Belt: Page: ofProcess Actions ResultsItem Potential Potential Potential Current Recom- Responsibility ActionProcess

10、Failure Effects of Cause(s) Controls mended and Target TakenSteps Mode Failure of Failure Action CompletionDateTotal Risk Priority Resulting Risk PriorityCopyright 2002 Motorola. All rights reserved.3.0 Analyze Opportunity Overview3.0 - 4MeasureCollectDataImproveAnalyzeOpportunityDefineProblemIdenti

11、fy RootCausesPerform ProcessCapability StudyIdentify Sourcesof VariationStratify OpportunityFMEA1.0DefineOpportunities2.0MeasurePerformance3.0AnalyzeOpportunity4.0ImprovePerformance5.0ControlPerformanceCopyright 2002 Motorola. All rights reserved.3.0 Analyze Opportunity Overview3.0 - 5Summary of 3.0

12、 “AnalyzeOpportunity” 3.1 Analyze Potential Root Causes 3.2 Implement Comparative Methods 3.3 Conduct Source of Variation (SOV) Studies 3.4 Apply Failure Modes and Effects Analysis(FMEA) 3.5 Complete Correlation and RegressionAnalysisCopyright 2002 Motorola. All rights reserved.3.0 Analyze Opportuni

13、ty Overview3.0 - 63.0 Road to Improvement4.0 ImprovePerformance1.0 Define theOpportunity5.0 ControlPerformanceInputs Process Maps Quick Win Opportunities Critical Customer Requirements Input Process Output Indicators Operational Definitions Data Collection Formats Baseline Performance2.0 MeasurePerf

14、ormanceOutputs Data Analysis Validated Root Causes Problem Statements Sources of Variation FMEA Potential SolutionsObjectiveStratify and analyze the opportunity toidentify a specific problem and definean easily understood problemstatement. Identify and validate theroot causes that assure the eliminationof “real” root causes and thus theproblem the team is focused on.Determine true sources of variation andpotential failure modes that lead tocustomer dissatis