供應(yīng)鏈管理 第三版 Unit1 習(xí)題與答案

供應(yīng)鏈管理第三版Unit1習(xí)題與答案供應(yīng)鏈管理第三版Unit1習(xí)題與答案供應(yīng)鏈管理第三版Unit1習(xí)題與答案資料僅供參考文件編號(hào)：2022年4月供應(yīng)鏈管理第三版Unit1習(xí)題與答案版本號(hào)：A修改號(hào)：1頁次：1.0審核：批準(zhǔn):發(fā)布日期：Chapter1UnderstandingtheSupplyChainTrue/FalseAsupplychainincludesonlytheorganizationsdirectlyinvolvedinsupplyingcomponentsneededformanufacturing.Answer:FalseDifficulty:ModerateAsupplychainconsistsofallpartiesinvolved,directlyorindirectly,infulfillingacustomerrequest.Answer:TrueDifficulty:ModerateAsupplychaincouldbemoreaccuratelydescribedasasupplynetworkorsupplyweb.Answer:TrueDifficulty:ModerateTheobjectiveofeverysupplychainistomaximizetheoverallvaluegenerated.Answer:TrueDifficulty:EasyTheobjectiveofeverysupplychainistomaximizethevaluegeneratedforthemanufacturingcomponentofthesupplychain.Answer:FalseDifficulty:ModerateEverysupplychainmustincludeall5stages.Answer:FalseDifficulty:EasyThecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.Answer:TrueDifficulty:ModerateThecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.Answer:FalseDifficulty:ModerateThepush/pullviewofasupplychainholdsthattheprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.Answer:TrueDifficulty:EasyThepush/pullviewofasupplychainholdsthattheprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.Answer:FalseDifficulty:EasyTheobjectiveofthecustomerarrivalprocessistomaximizetheconversionofcustomerarrivalstocustomerorders.Answer:TrueDifficulty:ModerateTheobjectiveofthecustomerarrivalprocessistoensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.Answer:FalseDifficulty:ModerateTheobjectiveofcustomerorderentryistoensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.Answer:TrueDifficulty:ModerateTheobjectiveofcustomerorderentryistomaintainarecordofproductreceiptandcompletepayment.Answer:FalseDifficulty:HardThereplenishmentcycleoccursattheretailer/distributorinterface.Answer:TrueDifficulty:HardThereplenishmentcycleoccursatthedistributor/manufacturerinterface.Answer:FalseDifficulty:HardThereplenishmentcycleisinitiatedwhenasupermarketrunsoutofstockofaparticularitem.Answer:TrueDifficulty:HardThereplenishmentcycleisinitiatedwhencustomersloaditemsintendedforpurchaseintotheircarts.Answer:FalseDifficulty:HardThemanufacturingcycleoccursatthedistributor/manufacturerinterface.Answer:TrueDifficulty:ModerateThemanufacturingcycleoccursatthemanufacturer/supplierinterface.Answer:FalseDifficulty:ModerateTheproductionschedulingprocessinthemanufacturingcycleissimilartotheorderentryprocessinthereplenishmentcycle.Answer:TrueDifficulty:HardTheproductionschedulingprocessinthemanufacturingcycleissimilartotheorderfulfillmentprocessinthereplenishmentcycle.Answer:FalseDifficulty:HardTheprocurementcycleoccursatthemanufacturer/supplierinterface.Answer:TrueDifficulty:EasyTheprocurementcycleoccursattheretailer/distributorinterface.Answer:FalseDifficulty:EasyThecycleviewofthesupplychainisusefulwhenconsideringoperationaldecisions,becauseitspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain.Answer:TrueDifficulty:ModerateThecycleviewofthesupplychainisusefulwhenconsideringoperationaldecisions,becauseitcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.Answer:FalseDifficulty:ModerateThepush/pullviewofthesupplychainisusefulwhenconsideringstrategicdecisionsrelatingtosupplychaindesign,becauseitcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.Answer:TrueDifficulty:ModerateThepush/pullviewofthesupplychainisusefulwhenconsideringstrategicdecisionsrelatingtosupplychaindesign,becauseitspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain.Answer:FalseDifficulty:ModeratePullprocessesmayalsobereferredtoasreactiveprocesses.Answer:TrueDifficulty:EasyPullprocessesmayalsobereferredtoasspeculativeprocesses.Answer:FalseDifficulty:EasyPushprocessesmayalsobereferredtoasspeculativeprocesses.Answer:TrueDifficulty:EasyPushprocessesmayalsobereferredtoasreactiveprocesses.Answer:FalseDifficulty:EasyAllsupplychainactivitieswithinafirmbelongtooneofthreemacroprocesses–CRM,ISCMandSRM.Answer:TrueDifficulty:EasyThereisacloseconnectionbetweenthedesignandmanagementofsupplychainflowsandthesuccessofasupplychain.Answer:TrueDifficulty:EasyMultipleChoiceWhichofthefollowingisnotastagewithinatypicalsupplychainCustomersRetailersWholesalers/DistributorsManufacturersAlloftheabovearestageswithinatypicalsupplychain.Answer:eDifficulty:EasyWhichofthefollowingisnotastagewithinatypicalsupplychainCustomersRetailersWholesalers/DistributorsMerchandisersComponent/RawmaterialsuppliersAnswer:dDifficulty:EasySupplychainprofitabilityisnotcorrelatedtothevaluegeneratedbythevariousstagesofthesupplychain.thetotalprofittobesharedacrossallsupplychainstages.thedifferencebetweentherevenuegeneratedfromthecustomerandtheoverallcostacrossthesupplychain.thetotalrevenuegeneratedbythedistributorstageofthesupplychain.bandconlyAnswer:eDifficulty:DifficultSuccessfulsupplychainmanagementrequireswhichofthefollowingdecisionphasessupplychainstrategy/designsupplychainplanningsupplychainoperationalloftheaboveaandbonlyAnswer:dDifficulty:ModerateThedecisionphasesinasupplychainincludeproductionscheduling.customerrelationshipmanagement.supplychainoperation.supplychainorientation.alloftheaboveAnswer:cDifficulty:ModerateThecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedinto2categories.theprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.allprocessesinasupplychainareinitiatedinresponsetoacustomerorder.allprocessesinasupplychainareperformedinanticipationofcustomerorders.Noneoftheabovearetrue.Answer:bDifficulty:ModerateThepush/pullviewofasupplychainholdsthattheprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.allprocessesinasupplychainareinitiatedinresponsetoacustomerorder.allresponseinasupplychainareperformedinanticipationofcustomerorders.theprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.Noneoftheabovearetrue.Answer:dDifficulty:ModerateWhichofthefollowingisnotacycleinthesupplychaincycleviewAnalysiscycleCustomerordercycleReplenishmentcycleManufacturingcycleProcurementcycleAnswer:aDifficulty:ModerateWhichofthefollowingisnotacycleinthesupplychaincycleviewCustomerordercycleReplenishmentcycleManufacturingcycleProcurementcycleAlloftheabovearepartofthesupplychaincycleview.Answer:eDifficulty:ModerateThecustomerordercycleoccursatthecustomer/retailerinterface.retailer/distributorinterface.distributor/manufacturerinterface.manufacturer/supplierinterface.noneoftheaboveAnswer:aDifficulty:EasyWhichofthefollowingisnotaprocessinthecustomerordercycleCustomerarrivalCustomerqualificationCustomerorderentryCustomerorderfulfillmentCustomerorderreceivingAnswer:bDifficulty:ModerateCustomerarrivalreferstothepointintimewhenthecustomerhasaccesstochoicesandmakesadecisionregardingapurchase.thecustomerinformingtheretailerofwhattheywanttopurchaseandtheretailerallocatingproducttothecustomer.theprocesswhereproductispreparedandsenttothecustomer.theprocesswherethecustomerreceivestheproductandtakesownership.noneoftheaboveAnswer:aDifficulty:ModerateTheobjectiveofthecustomerarrivalprocessistogetthecorrectorderstocustomersbythepromisedduedateatthelowestpossiblecost.maintainarecordofproductreceiptandcompletepayment.maximizetheconversionofcustomerarrivalstocustomerorders.ensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.noneoftheaboveAnswer:cDifficulty:EasyCustomerorderentryisthepointintimewhenthecustomerhasaccesstochoicesandmakesadecisionregardingapurchase.thecustomerinformingtheretailerofwhattheywanttopurchaseandtheretailerallocatingproducttothecustomer.theprocesswhereproductispreparedandsenttothecustomer.theprocesswherethecustomerreceivestheproductandtakesownership.noneoftheaboveAnswer:bDifficulty:ModerateTheobjectiveofcustomerorderentryistogetthecorrectorderstocustomersbythepromisedduedateatthelowestpossiblecost.maintainarecordofproductreceiptandcompletepayment.maximizetheconversionofcustomerarrivalstocustomerorders.ensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.noneoftheaboveAnswer:dDifficulty:EasyCustomerorderfulfillmentreferstothepointintimewhenthecustomerhasaccesstochoicesandmakesadecisionregardingapurchase.thecustomerinformingtheretailerofwhattheywanttopurchaseandtheretailerallocatingproducttothecustomer.theprocesswhereproductispreparedandsenttothecustomer.theprocesswherethecustomerreceivestheproductandtakesownership.noneoftheaboveAnswer:cDifficulty:ModerateTheobjectiveofcustomerorderfulfillmentistogetthecorrectorderstocustomersbythepromisedduedateatthelowestpossiblecost.maintainarecordofproductreceiptandcompletepayment.maximizetheconversionofcustomerarrivalstocustomerorders.ensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.noneoftheaboveAnswer:aDifficulty:EasyCustomerorderreceivingisthepointintimewhenthecustomerhasaccesstochoicesandmakesadecisionregardingapurchase.thecustomerinformingtheretailerofwhattheywanttopurchaseandtheretailerallocatesproducttothecustomer.theprocesswhereproductispreparedandsenttothecustomer.theprocesswherethecustomerreceivestheproductandtakesownership.noneoftheaboveAnswer:dDifficulty:ModerateThereplenishmentcycleoccursatthecustomer/retailerinterface.retailer/distributorinterface.distributor/manufacturerinterface.manufacturer/supplierinterface.noneoftheaboveAnswer:bDifficulty:EasyTheprocessesinvolvedinthereplenishmentcycleincluderetailorderreceiving.retailorderentry.retailordertrigger.retailorderfulfillment.alloftheaboveAnswer:eDifficulty:ModerateTheprocessesincludedinthereplenishmentcycleincludeallofthefollowingexceptretailorderreceiving.retailorderentry.retailordertrigger.retailorderfulfillment.noneoftheaboveAnswer:eDifficulty:ModerateTductionscheduling.retailtrigger.manufacturing.receiving. Answer:cDifficulty:ModerateThereplenishmentcycleisinitiatedwhenthecustomerwalksintothesupermarket.thecustomercallsamailordertelemarketingcenter.customersloaditemsintendedforpurchaseintotheircarts.asupermarketrunsoutofstockofaparticularitem.aproductisreceivedintostockatastore.Answer:dDifficulty:HardThemanufacturingcycleoccursatthecustomer/retailerinterface.retailer/distributorinterface.distributor/manufacturerinterface.manufacturer/supplierinterface.noneoftheaboveAnswer:cDifficulty:EasyTductionscheduling.orderarrival.alloftheaboveAnswer:eDifficulty:ModerateTductionscheduling.orderfulfillment.orderentry.manufacturingorderanalysis.Answer:bDifficulty:ModerateTheproductionschedulingprocessinthemanufacturingcycleissimilartotheorderreceivingprocessinthereplenishmentcycle.orderfulfillmentprocessinthereplenishmentcycle.orderentryprocessinthereplenishmentcycle.ordertriggerprocessinthereplenishmentcycle.noneoftheaboveAnswer:cDifficulty:HardThemanufacturingandshippingprocessinthemanufacturingcycleisequivalenttotheorderreceivingprocessinthereplenishmentcycle.orderfulfillmentprocessinthereplenishmentcycle.orderentryprocessinthereplenishmentcycle.ordertriggerprocessinthereplenishmentcycle.noneoftheaboveAnswer:bDifficulty:HardTheprocurementcycleoccursatthecustomer/retailerinterface.retailer/distributorinterface.distributor/manufacturerinterface.manufacturer/supplierinterface.noneoftheaboveAnswer:dDifficulty:EasyTherelationshipbetweenthemanufacturerandsupplierduringtheprocurementcycleisverysimilartotherelationshipbetweencustomerandretailer.retaileranddistributor.retailerandmanufacturer.distributorandmanufacturer.manufacturerandcustomer.Answer:dDifficulty:ModerateThecycleviewofthesupplychainisusefulwhenconsideringoperationaldecisions,cessesareidentifiedaseitherreactiveorspeculative.itfocusesonprocessesthatareexternaltothefirm.itfocusesonprocessesthatareinternaltothefirm.Answer:bDifficulty:HardThepush/pullviewofthesupplychainisusefulwhenconsideringstrategicdecisionsrelatingtosupplychaindesign,becauseitcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.itspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain.itclearlydefinestheprocessesinvolvedandtheownersofeachprocess.itfocusesonprocessesthatareexternaltothefirm.itfocusesonprocessesthatareinternaltothefirm.Answer:aDifficulty:HardWhichofthefollowingstatementsaboutpullprocessesisaccurateMayalsobereferredtoasspeculativeprocesses.Executionisinitiatedinanticipationofcustomerorders.Atthetimeofexecution,demandmustbeforecast.Mayalsobereferredtoasreactiveprocesses.Noneoftheaboveareaccurate.Answer:dDifficulty:EasyWhichofthefollowingisnotanaccuratestatementaboutpullprocessesMayalsobereferredtoasspeculativeprocesses.Executionisinitiatedinresponsetoacustomerorder.Atthetimeofexecution,demandisknownwithcertainty.Mayalsobereferredtoasreactiveprocesses.Alloftheaboveareaccurate.Answer:aDifficulty:EasyWhichofthefollowingstatementsaboutpushprocessesisaccurateMayalsobereferredtoasspeculativeprocesses.Executionisinitiatedinresponsetocustomerorders.Atthetimeofexecution,demandisknownwithcertainty.Mayalsobereferredtoasreactiveprocesses.Noneoftheaboveareaccurate.Answer:aDifficulty:EasyWhichofthefollowingisnotanaccuratestatementaboutpushprocessesMayalsobereferredtoasspeculativeprocesses.Executionisinitiatedinanticipationofcustomerorders.Atthetimeofexecution,demandmustbeforecast.Mayalsobereferredtoasreactiveprocesses.Alloftheaboveareaccurate.Answer:dDifficulty:EasySupplychainmacroprocessesincludewhichofthefollowingCustomerRelationshipManagement(CRM)InternalSupplyChainManagement(ISCM)SupplierRelationshipManagement(SRM)alloftheabovenoneoftheaboveAnswer:dDifficulty:EasySupplychainmacroprocessesincludewhichofthefollowingInternalRelationshipManagement(IRM)CustomerRelationshipManagement(CRM)ExternalRelationshipManagement(ERM)SupplyChainRelationshipManagement(SCRM)noneoftheaboveAnswer:bDifficulty:ModerateSupplychainmacroprocessesincludewhichofthefollowingInternalRelationshipManagement(IRM)ExternalRelationshipManagement(ERM)SupplierRelationshipManagement(SRM)SupplyChainRelationshipManagement(SCRM)noneoftheaboveAnswer:cDifficulty:ModerateActivitiesinvolvedintheCustomerRelationshipManagement(CRM)macroprocessincludeplanningofinternalproductionandstorage.orderfulfillment.marketing.supplyplanning.demandplanning.Answer:cDifficulty:HardActivitiesinvolvedintheCustomerRelationshipManagement(CRM)macroprocessincludeallofthefollowingexceptdemandplanning.marketing.sales.ordermanagement.callcentermanagement.Answer:aDifficulty:HardActivitiesinvolvedintheInternalSupplyChainManagement(ISCM)macroprocessincludemarketing.orderfulfillment.sales.ordermanagement.callcentermanagement.Answer:bDifficulty:HardActivitiesinvolvedintheInternalSupplyChainManagement(ISCM)macroprocessincludeallofthefollowingexceptplanningofinternalproductionandstorage.orderfulfillment.supplyplanning.demandplanning.ordermanagement.Answer:eDifficulty:HardActivitiesinvolvedintheSupplierRelationshipManagement(SRM)macroprocessincludeplanningofinternalproductionandstorage.orderfulfillment.supplyplanning.supplierevaluationandselection.ordermanagement.Answer:dDifficulty:ModerateActivitiesinvolvedintheSupplierRelationshipManagement(SRM)macroprocessincludeallofthefollowingexceptnegotiationofsupplyterms.designcollaboration.supplyplanning.supplierevaluationandselection.supplycollaboration.Answer:cDifficulty:HardThephenomenalsuccessof7-ElevenJapanisattributedtobeingintherightplaceattherighttime.itssupplychaindesignandmanagementability.having9000locations.servingfreshfood.noneoftheaboveAnswer:bDifficulty:ModerateAkeyissuefacingToyotaisdevelopinganinternetmarketingsystem.whethertospecializeinaparticularmarket.designofitsglobalproductionanddistributionnetwork.howtoimplementmodelchanges.alloftheaboveAnswer:cDifficulty:HardEssay/ProblemsExplainthe3decisionphases(categories)thatmustbemadeinasuccessfulsupplychain.Answer:The3decisionphasesthatoccurwithinasupplychainaresupplychainstrategy(ordesign),supplychainplanningandsupplychainoperation.Decisionsrelatetotheflowofinformation,productandfunds.Thedifferencebetweencategoriesdependsuponthefrequencyofeachdecisionandthetimeframeoverwhichithasanimpact.Duringthesupplychainstrategyphase,acompanydetermineswhatthechain’sconfigurationswillbe,howresourceswillbeallocated,andwhatprocesseseachstagewillperform.Thiswillestablishthestructureofthesupplychainforseveralyears.Supplychainplanningdealswithdecisionswithatimeframefrom3monthsuptoayear.Theplanningphasemustworkwithintheconstraintsestablishedinthestrategyphase.Planningdecisionsincludewhichmarketstosupplyfromwhichlocations,subcontractingofmanufacturing,inventorypoliciesandtimingandsizeofmarketingpromotions.Thesupplychainoperationphaseoperatesonaweeklyordailytimehorizonanddealswithdecisionsconcerningindividualcustomerorders.Difficulty:HardDescribethecycleviewoftheprocesseswithinasupplychain.Answer:Thecycleviewdividesthesupplychainintoaseriesof4cyclesbetweenthe5differentstagesofasupplychain.Thecyclesarethecustomerordercycle,replenishmentcycle,manufacturingcycleandprocurementcycle.Thecustomerordercycleoccursatthecustomer/retailerinterfaceandincludesallprocessesdirectlyinvolvedinreceivingandfillingthecustomer.Thereplenishmentcycleoccursattheretailer/distributorinterfaceandincludesallprocessesinvolvedinreplenishingretailerinventory.Themanufacturingcycletypicallyoccursatthedistributor/manufacturer(orretailer/manufacturer)interfaceandincludesallprocessesinvolvedinreplenishingdistributor(orretailer)inventory.Theprocurementcycleoccursatthemanufacturer/supp