跨文化商務(wù)溝通知到章節(jié)答案智慧樹2023年黑龍江八一農(nóng)墾大學(xué)

跨文化商務(wù)溝通知到章節(jié)測(cè)試答案智慧樹2023年最新黑龍江八一農(nóng)墾大學(xué)第一章測(cè)試Thebeliefthatyourownculturalbackground,includingwaysofanalyzingproblems,values,beliefs,language,andverbalandnonverbalcommunication,issuperior.

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ethnocentrismThetotalaccumulationofbeliefs,customs,values,behaviors,institutionsandcommunicationpatternsthatareshared,learnedandpasseddownthroughthegenerationsinanidentifiablegroupofpeople.

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cultureAprocessbywhichinformationisexchangedbetweenindividualsthroughacommonsystemofsymbols,signs,orbehavior,ortheexchangeofthoughts,messages,orinformation,asbyspeech,signals,writing,orbehavior.

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noiseThecommunicationiswithinbusinessandadministration,aimingatacommonobjectiveandprofitsforboththeindividualsandorganizations.

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businesscommunicationThecommunicationatthesamelevelinanorganization.

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horizontalcommunicationWhencultureiscontrastedwithnature,itcanbedefinedas“l(fā)ifewayofapopulation”initsbroadsense,meaningwhatcharacterizestheparticularwayoflifeofapopulation.

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錯(cuò)Cultureisallmen’smedium;thereisnoaspectofhumanlifethatisnottouchedandalteredbyculture.

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對(duì)Thecultureshowninanonionconsistsoftwolevels;alevelofnormsandvalues,oraninvisiblelevelofresultantbehaviororartifactsofsomeform.

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錯(cuò)Culturecannotbeknownwithoutastudyofcommunication,andcommunicationcanonlybeunderstoodwithanunderstandingofthecultureitsupports.

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對(duì)Intheglobalvillage,neighborscommunicatefreeoftroublesanddifficulties.

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錯(cuò)Withtheintegrationoflanguageintothefabricofculture,confusionanddysfunctionwouldreignandtheculturewouldfail.

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錯(cuò)第二章測(cè)試A

goodmasteryofgrammarofonelanguagecanguaranteeasuccessfulcommunication.

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錯(cuò)Longbeforewritingwasdeveloped,we

learnedtospeakfirst.

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對(duì)Thereshouldalwaysbeanattachmentattheendofabusinessmemo.

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錯(cuò)A

recommendationreport

isto

recommendsomethingtoothers.

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錯(cuò)Whichisnotverbalcommunication?

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Greetingwithasmile

________referstoanythingthatdistortsthemessagethesourceencodes.

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NoiseItisauniversaltruththatlanguageis____bycultureandinturnit______culture.

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influenced,reflectsWhyshouldwetakenotesduringabusinesscall?

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Listenattentively;Reportonthecalltosomeoneelse;Servesasarecordtotakefollow-upactionHowcanyouidentifyyouraudienceinpreparingabusinesspresentation?

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Occupation;Age;InterestBeforemakingabusinesscall,whatkindofquestionscanyoureflect?

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Doyouneedtogetinformation?;Doyouwanttosellsomething,orconvincethepersonofanidea?;Doyouneedtoaskfortheperson’shelporsupport?第三章測(cè)試Nonverbalbehaviorreflectsthespeaker’ssubconciousness.

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對(duì)Dependingontheculture,asmile

canindicatejoyandamusement,itcanalsoindicateembarrassment.

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對(duì)Postureisthepositioninwhichyouholdyourbodywhenstandingorsitting.

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對(duì)Intimate

distanceismostcommonwhenfriends,oldclassmates,acquaintancesandrelativestalk.

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錯(cuò)Peoplein______culturesusuallyviewsilenceaslackofcommunicationandaregenerally________withit.

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lowcontext

uncomfortableWhichofthefollowingcountriesuseshigh-contextlanguage?

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JapanThefunctionofnonverbalsignsissometimesindispensible.Forexample,placingyourindexfingertoyourlipsasanalternativetosaying“PleasecalmdownsothatIcanspeak”isacaseof________.

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substitutingWhichstatementsarecorrectaboutnonverbalcommunication?

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Nonverbalcommunicationismorethanthecomplementofverbalcommunication.;Nonverbalbehavioraccountsformuchofthemeaningwederivefromconversation.;A

smile

sometimes

doesn’tmeanasinceresmileHowdoesnonverbalbehaviorcontrolthepaceorflowofcommunication?

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Gesture

ofstopping;Claphands;Raisevoice;BesilentWhichofthecountriesbelongtoindividualisticculture?

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France;Italy;America第四章測(cè)試PowerdistanceisaconceptualwasdevelopedbyHofstedetodescribe

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theextenttowhichthelesspowerfulmembersoforganizationsandinstitutionsacceptandexpectthatpowerisdistributedunequallyHofstede’s_____indexmeasurestheextenttowhichthelesspowerfulmembersoforganizationsandinstitutions(likethefamily)acceptandexpectthatpowerisdistributedunequally.

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powerdistanceThesearethemostsignificantstudiesofculturalvaluesexcept_______.

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FonsTrompenars’smodelofculturewithsevendimensions

Theopinionthateveryonehasapositionandclearlydefinedprivilegesis____.

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aviewofhierarchicalstructureofsocialrelationshipLow-contextcommunicationischaracterizedbyexplicitspeaking.

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對(duì)Chinesecultureishigh-contextincomparisontowesternculture.

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對(duì)Cultureswithalargepowerdistancearehierarchicalcultures.

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對(duì)Atthecoreofuncertaintyavoidanceistheideathatthefutureispredictable.

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錯(cuò)PowerdistanceinHofstede’sculturaldimensionsisroughlysimilartothevalueKluckhohn

callshierarchy.

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錯(cuò)Inacultureemphasizingmasculinity,itismorepossibleformentoplayanurturingrole.

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錯(cuò)第五章測(cè)試Etiquetteissimplyshowingrespectforothers.

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錯(cuò)Etiquettereferstotheguidelineforknowinghowtobehaveappropriatelyinallsituations.

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對(duì)KissgreetingusuallyhappenbetweentwomenintheUnitedStates.

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錯(cuò)It’sOKtowriteonsomeone’sbusinesscard.

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錯(cuò)Ahandshakeshouldbefriendlyorrespectfulgesture,notashowofphysicalstrength.Soweshouldnotsqueezeother’shandtoohard.

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對(duì)Beforeadishisserved,napkinscanbeplacedeitherontheplateorontheleftofforks.

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對(duì)You’reinvitedtoabusinessdinner.Whendoyoutakeyournapkinfromthetableandplaceitonyourlap?

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Waitforthehosttotakehisorhernapkinbeforetakingyours.Whichofthefollowingbehaviorisappropriateinabusinessdinner?

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Sipfromthesideofthespoonwheneatingsoup.;Usetheknifewithyourrighthand.Whatarethebenefitsofhumorintheworkplace?

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Humorcanblocknegativeemotions.;

Humorcanhelppeopledeveloprapportwitheachother.;

Humorcanreducestress.;

Humorcanhelpsolveproblems.InmanyAsiancountries,thewayyoutreatsomeone’sbusinesscardisareflectionof:

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companyandtitle.;

Howmuchyourespectthemasaperson.;

Whatyouthinkoftheircountry.;

Howseriousyouareabouttheoutcomeofthemeeting.第六章測(cè)試In

somehigh-contextcultures,publicdisplayofemotions

isasignofimmaturityandapotentialcauseofshametothegroup.

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對(duì)

Whetheraninternationalbusinessnegotiationsucceedsornotisnotonlydeterminedbythestrategiesandskillsusedinformalnegotiation,butalsocloselyrelatedtowhetherenoughcarefulpreparationhasbeenmade.

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對(duì)Intheopeningphase,theatmosphereistheonlyfactorweshouldconsider.

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錯(cuò)Bargainingstrengthreferstothedegreeofmovementthatispossibleforeachpartywithrespecttoindividualissuesontheagenda.

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錯(cuò)InsomeAsiancultures,theywillusecommunicationtoencourageharmony,preserveface,anddevelop________

relationships.

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Long-termThepurposeofbargainingistosettlethedifferencesthatstandinthewayofanagreement.Settlingthedifferencesinvolves________.

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adjustmentandcompromiseTheproposals