城市軌道交通客服英語(yǔ)PPT完整全套教學(xué)課件

SubwayEnglishUnit1IntroductiontoCityRailServiceLearningObjectivesObjectives:Inthisunit,youwill:learndifferentkindsofurbanrailtransit;learnaboutthemetrosystemsintheworld,ChinaandGuangzhou;learnsomeusefulexpressionsfortalkingaboutsubwaytrips;enhanceyourpresentationskillbyworkingoutapresentationonworld’smetrosystems.MajorcontentsMetroSystemGuangzhouMetroaskingforthewaytoPazhouStationtalkingaboutone’sexperienceinthesubwayWorkingroupsandcollectinformationonmetrosystemsindifferentcountriesandregions.Thenmakeapresentation.SpeakingListeningReading

WarmUp:1. CanyoumatchtheEnglishtermsfordifferentkindsofurbanrailtransitwiththecorrespondingpicture?

a.streetcarb.subwayc.maglevtrain

d.lightrail

Reading:MetroSystemArapidtransit,underground,subway,tube,ormetrosystemisarailway—usuallyinanurbanarea—withhighpassengercapacitiesandfrequencyofservice.Metroisthemostcommontermforundergroundrapidtransitsystemsusedbynon-nativeEnglishspeakers.Theterm"subway"isusedinmanyAmericansystemsaswellasinGlasgowandToronto.ThesysteminLondonusestheterms"underground"and"tube".SystemsinGermanyarecalled"U-Bahn",whichstandsfor"Untergrundbahn"(undergroundtrack).ManysystemsinEastandSoutheastAsiasuchasTaipeiandSingaporearecalledMRTwhichstandsforMassRapidTransit.MetroSystem

AsofMarch2018,212citiesintheworldhavebuiltrapidtransitsystems.ThebusiestrapidtransitsystemsintheworldbyannualridershiparetheTokyosubwaysystem,theSeoulMetropolitanSubway,theMoscowMetro,theBeijingSubway,theShanghaiMetro,theShenzhenMetro,theGuangzhouMetro,theNewYorkCitySubway,theMexicoCityMetro,theParisMétro,theHongKongMTRandtheSingaporeMRT.Amongtheworld’smetrosystems,theLondonUndergroundistheworld’soldestundergroundsystem;theNewYorkCitySubwayistheworld'slargestrapidtransitsystembynumberofmetrostations,at472;theShanghaiMetroisthelongestmetrosystembyroutelength.Comparedtoothermodesoftransport,rapidtransithasagoodsafetyrecord,withfewaccidents.Railtransportissubjecttostrictsafetyregulations,withrequirementsforprocedureandmaintenancetominimizerisk.Therapidtransitsystemallowshighercapacitywithlesslanduse,lessenvironmentalimpact,andalowercost.Elevatedorundergroundsystemsincitycentersallowthetransportofpeoplewithoutoccupyingexpensiveland,andpermitthecitytodevelopcompactlywithoutphysicalbarriers.China

hasthelargestnumberof

rapidtransitsystemsintheworld

at31,withover4,500

kmoflinesandisresponsibleformostoftheworld'srapidtransitexpansioninthepastdecade.MetroSystemTask1.Givebriefanswerstothefollowingquestions.Whatarethetwofeaturesofmetrosystems?Highpassengercapacitiesandfrequencyofservice.2.HowdotheBritishcallametrosystem?

"underground"or"tube".3.HowmanymetrosystemsinChinaareamongthetoptwelvebusiestmetrosystemsintheworld?Five.Theyare:theBeijingSubway,theShanghaiMetro,theShenzhenMetro,theGuangzhouMetro,andtheHongKongMTR.4.Whatarethebenefitsofrapidtransitsystem?

Itsbenefitsincludelesslandoccupation,lessenvironmentalimpact,andalowercost.5.HasChinabeenexpandingitsconstructionofmetrosystemsoverthepastdecade?Yes.Chinaisresponsibleformostoftheworld'srapidtransitexpansioninthepastdecade.Task2.DiscussionTalktoyourpartner.Youmayaskhim/herthefollowingquestions:Doyouoftentakethesubway?Whichsubwaystationisnearesttoyourhome?Haveyouevertraveledbymetroinothercities?Howdoyoulikethemetrosysteminothercities?SectionIII:Dialogues.Inthissection,youwillheartwodialogues.Indialogue1,youwilllearntogiveinstructionontakingthesubway.Indialogue2,youwilllearntotalkaboutexperienceofsubwaytrips.Dialogue1Task1:Listenandsupplythemissingwords.Thenlistenandrepeat.Situation:DaisyhasjustenteredPanyuSquareStationandsheisnowattheCustomerServiceCenter,askingforthewaytoPazhouStationDaisy:Excuseme,couldyoupleasetellmehowtogettoPazhouStationfromhere?Conductor:Surefirstyou'llhavetobuyaticketto___________(1)onthesubway.ThePazhouStationisonline8,soyou'llhaveto___________(2).Itshouldcostyou8yuan.ride transferDaisy:AndafterIbuytheticket,whereshouldIgo?Conductor:Firstyoutaketheline3trainfromhere,andthenyou'llhavetotransfertoline8atKecun,whichisan_______________(3).Afteryoutransfer,taketheline8trainwhichis___________________(4)WanshengweiStation.Daisy:SoItakeline3andgetoffatKecun.ThenItransfertoLine8and_________________(5)PazhouStation.Conductor:Yes.Thatisright.Daisy:Thankyouverymuch.Conductor:Itisapleasure.interchangestationheadingtowardsgetoffatTask2：SupposeyouandyourpartnerarenowinHanxichanglongStationofGuangzhouMetro.YourpartnerneedstogotoMartyrs'ParkStation(orZumiaoStation).Youtellhim/herhowtogettothatstation.Dialogue2Listentothedialogueanddecidewhetherthesesentencesare“right”or“wrong”.Ifthereisnotenoughinformationtochoose“right”or“wrong”,choose“Notmentioned”.Situation:Maryhasjustmadeasubwaytrip.SheisnowtalkingaboutherexperienceinthesubwaywithherfriendRobin.1.Maryenjoyedherselfduringthesubwaytrip.RightB.WrongC.Notmentioned2.Marywentintothetrainallonherown.A.RightB.WrongC.Notmentioned3.Marywasluckytofindaseatinthetrain.A.RightB.WrongC.Notmentioned4.MarygotoffattheBridgeStationasshehadplanned.A.RightB.WrongC.NotmentionedABBBSectionIV:Speaking.Task1WorkingroupsandcollectinformationonmetrosystemsindifferentcountriesandregionslikeAmerica,Britain,Taipei,HongKong,etc.Eachgroupwillmakeapresentationononecountry,region,orcity’smetrosysteminEnglish.Usefulexpressions１.WhatarethedifferencesbetweenGuangzhouMetroandthatofyourcountry?廣州地鐵和你們國(guó)家的地鐵有什么區(qū)別?２.Guangzhou'smetrosystemwasfirstbuiltin...廣州地鐵始建于３.DoyouknowhowmanylinesGuangzhouMetrohavebeeninoperationcurrently?你知道廣州地鐵現(xiàn)在有幾條線在運(yùn)營(yíng)嗎?４.Haveyouriddendifferentsubwaysystemsindifferentcountries,orcities?Howdoyoulikethem?你乘坐過不同國(guó)家或城市的地鐵嗎?你感覺其他國(guó)家或城市的地鐵怎么樣?５.Doyouknowwhichcityhasthelongestmetrosystem?你知道哪個(gè)城市的地鐵線路最長(zhǎng)嗎?６.DoyouknowwhatisspecialaboutLondon'smetrosystem?你知道倫敦地鐵的特別之處嗎?７.WhatdoyouthinkofGuangzhou'smetrosystem?你怎么看廣州的地鐵?Task2Talkwithyourpartneraboutyourexperienceintakingsubways,sharewitheachotherfunnystorieswhichhappenedduringyoursubwaytrips.ExtendedExercisesⅠ.Workingroups.Goonline,searchforinformationandfillintheblankswithacity’sorcountry’sname:1.______________hadtheearliestundergroundrailwaysystemintheworld.2.The_______SubwaywasrankedbyWorldwideRapidTransitDataasthe"World'sSafestRapidTransitNetwork"in2015.3.______________Subwayrunsfor24hoursaday.4.Theworld’slongestmetrosystemisin________________.LondonBeijingNewYorkShanghaiII.TranslatethefollowingEnglishsentencesintoChinese.輕軌一般是靠電提供動(dòng)力，通常采用架空電線供電，但有時(shí)是由供電軌供電，也被稱為第三軌。Lightrailisgenerallypoweredbyelectricity,usuallybymeansofoverheadwires,butsometimesbyaliverail,alsocalledthirdrail.地鐵的建設(shè)需要耗費(fèi)巨資，而且往往耗時(shí)數(shù)年。Theconstructionofanundergroundmetroisanexpensiveproject,oftencarriedoutoveranumberofyears.3.地鐵的平均速度為36公里/小時(shí)。Themetrorunsatanaveragespeedof36km/h.4.在磁懸浮研究方面，德國(guó)和日本十分活躍。Japan

andGermanyareactiveinmaglevresearch.5.許多現(xiàn)代輕軌項(xiàng)目對(duì)部分舊的鐵路網(wǎng)絡(luò)，比如廢棄的工業(yè)用鐵路線路進(jìn)行再利用。Manymodernlightrailprojectsre-usepartsofoldrailnetworks,

suchasabandoned

industrialraillines.Supplementaryreading

GuangzhouMetroTheGuangzhouMetroistherapidtransitsystemofthecityofGuangzhouinGuangdongProvinceofChina.Itisoperatedbythestate-ownedGuangzhouMetroCorporationandwasthefourthmetrosystemtobebuiltinmainlandChina,afterthoseofBeijing,TianjinandShanghai.PreparationofGuangzhouMetrodidnotstartuntilthe1980s,anditwasnotuntil1993thatconstructionofthefirstline,Line1,officiallybegan.Line1openedfouryearslaterin1997withfivestationsinoperation.Asof28December2019,GuangzhouMetrohas14linesinoperation,namelyLine1,Line2,Line3,Line4,Line5,Line6,Line7,Line8,Line9,Line13,Line14,Line21,GuangfoLine,andZhujiangNewTownAPMreachingboththeurbancoreandsurroundingsuburbs.GuangfoLineconnectsGuangzhouandFoshanandisthefirstmetrolinebetweentwocitiesinthecountry.DailyservicehoursofGuangzhouMetrostartat6:00amandendatmidnight,anddailyridershipaveragesover7million.GuangzhouMetrooperates271stations,and514.8km(319.9mi)oflines.Supplementaryreading

Extensivedevelopmentofthemetronetworkhasbeenplannedforthedecadeof2011–2020.WithconstructionstartedonLine10,Line11,Line12,Line18,Line21,Line22andextensionsofLine3,Line5,Line7intoShunde,Foshan,Line8,Line13,Line14.Totaloperationalcapacityisscheduledtoexceed600km(370mi)by2020.TheGuangzhouMetroisactivelyconstructingconnectionstoneighboringcities.FoshanisalreadyconnectedviatheGuangfoMetrowithconnectionsviaLine7andFoshanMetroLine2underconstruction.DongguancityisproposingconnectionswithGuangzhouMetroLine13andtheDongguanMetro.NeighboringHuizhoucityproposedin2016thatGuangzhouMetroLine16beextendedintoLongmenCounty,achievingtheintegrationofHuizhouandGuangzhou.Supplementaryreading

SummaryInthisunit,studentslearndifferentkindsofurbanrailtransit,andgettoknowalotaboutthemetrosystemsintheworld,ChinaandGuangzhou.Inthemeantime,theyalsopracticesomeusefulexpressionsfortalkingaboutsubwaytrips.Theirpresentationskillsareenhancedbyworkingoutapresentationonworld’smetrosystems.SubwayEnglish

Unit2

Entrance/ExitofMetroStation

LearningObjectivesInthisunit,youwill:befamiliarwithentrance/exitofmetrostation;knowdisabled-friendlyfacilities;

introducehowtousethefacilitiesofthemetroentrance.MajorcontentsGuangzhouMetroProvidestheFollowingDisabled-FriendlyFacilitieslearnhowtousetheescalatorsafelyandrecommendthecorrectwaytotaketheescalator.asksthewaytotheentrance/exitofmetrostation.thestationstaffseestheproblemandprovideshelpimmediately.speakinglisteningreadingWarmUp:Whatarethey?AccessibilityGuideBarrier-freeStairliftmetroStationEntrance

Reading:GuangzhouMetroProvidestheFollowingDisabled-FriendlyFacilities

GuangzhouMetroProvidestheFollowingDisabled-FriendlyFacilitiesThesidewalkfortheblindisafacilitythatguidestheblindtotheirdestination.Usuallythesidewalkispavedwithtwokindsoftiles:bar-shapedtiles(toguidetheblindforward)anddottedtiles(toindicateaturn,endpointorservicepoint.)InGuangzhouMetro,brailledirectionboardsareprovidedattheentrance,exit,concourseandplatformfortheBlind.EveryfreespecialpassagewayisequippedwithaHelpButtonfortheblind,sothattheycancontactourstaffduly.

Reading:GuangzhouMetroProvidestheFollowingDisabled-FriendlyFacilities

InGuanzhouMetro,astairliftforwheelchairusersisusuallyavailableattheentranceorbetweentheplatformandconcourse.ItisoneoftheDisabled-Friendlyfacilities.InGuangzhouMetro,afewstationsprovidestairliftthatdeliverwheelchairusersbetweentheplatformandconcourse,whilemostofthereststationshaveaccessibleelevatorconnectingtheplatformandconcourse.Inaddition,somestationshavespecialelevatorsaccessiblefromtheexitsandentrancestotheconcourse,connectingthegroundandtheconcourse.(Extractedandadaptedfrom/ckfw/fwsszy/201912/t20191219_65915.htm)Reading:GuangzhouMetroProvidestheFollowingDisabled-FriendlyFacilitiesTask11.Whatisthesidewalk?2.Wherearebrailledirectionboards?

3.Wherecanwefindastairliftforwheelchairusers?

4.HowmanyDisabled-Friendlyfacilitiescanwelearnfromthepassage?Couldyoupleasetellusthenames?

Thesidewalkfortheblindisafacilitythatguidestheblindtotheirdestination.

Brailledirectionboardsareprovidedattheentrance,exit,concourseandplatformfortheBlind.Afewstationsprovidestairliftthatdeliverwheelchairusersbetweentheplatformandconcourse.Five.SidewalkfortheBlind,BrailleDirectionBoard,HelpButtonfortheBlind,Stairlift,AccessibleElevator.Reading:GuangzhouMetroProvidestheFollowingDisabled-FriendlyFacilitiesTask2.Discussion1.HowmanyDisabledfacilitiesofthemetroentrancedidyouseeinmetrostations?

2.Ifyougotoametrostation,howcanyouhelpablindperson?

Five.SidewalkfortheBlind,BrailleDirectionBoard,HelpButtonfortheBlind,Stairlift,AccessibleElevator.First,iftheyneedhelp,Icanguidethemdowntheelevator.Thentakehimtothemetrostationandaccompanythemtowaitforthevehicle.Second,wecanalsopressthebuttontoseekhelpfromthemetrostaffandletthemguidethemintothemetrostation.Listening

SectionIII:PassageListening.Inthissection,youwillheartwopassages.Inpassage1,youwilllearnhowtousetheescalatorsafely,andrecommendthecorrectwaytotaketheescalator.Inpassage2,youwilllearnhowtofindtheentranceofthemetro.Passage1Listenandsupplythemissingwords.Thenlistenandrepeat.Listening

Passage11.thedirection2.Steponandoff3.Donotrun5.Grabthehandrail4.whileonanescalator6.afirmgrip8.Checkfor9.sitonthesteps7.wheelchairs10.attheendof12.haveroomtoexit11.slideoffListening

Passage2Howcanyougotothemetrostation?Howdoyouknowit’sentrance/exitofmetrostation?Whatisthegeneralnumberofmetrostationentrances?Youcangettoyourstartingmetrostationbybusortaxi.Thereisawell-markedsignpostwithin200to500metersofthestation.Ametrostationusuallyhastwoormoreentrancesandexits,eachofwhichhasaclearsignwithbothChineseandEnglishdescriptiononit,includingthestationname,entrance/exitnumberandthelinenumber.

Ametrostationusuallyhastwoormoreentrancesandexits.Speaking

SectionIV:Speaking.Workinpairstomakedialoguesonthefollowingsituations.

Task1:Apassengerasksthewaytotheentrance/exitofmetrostation.

Task2:Apassengerholdingaboxtotaketheescalatorontheescalator.Suddenlyanemergencyhappens.Meanwhile,thestationstaffseesthemandprovideshelpimmediately.Speaking

UsefulexpressionsForPassengersAskwayExcuseme.Isthereanentranceofthemetrostationnearhere?Excuseme.Couldyoutellmethewaytotheentranceofthemetrostation?Excuseme.HowcanIgettotheentranceofthemetrostation,please?Excuseme,canyoutellmethewayto…Excuseme,wouldyoupleasetellmehowIcanget…Excuseme,canyoushowmethewayto…Excuseme,canyoutellmewhereis…Excuseme,willyoupleasetellmethewayto…Excuseme,whichlineshouldItaketogetto…Speaking

AskdistanceHowfarisitfromhere?HowcanIgetthere?GivedirectionsTheentranceofthemetrostationisbetweenthefactoryandthehotel.It'snexttoTianhePark.It'sabouttenminutes'walk.It'sabout700metersfromhere.Walkalongtheroad,andturntotheleftatthethirdturning.Gostraightalongthisroad.Godown/aheadthisstreet.Turnright/leftatthefirstcorner/crossing/trafficlight.Youcantakemetroline1,andinterchangeatTIYUXILUStation.ThentakemetroLine3,andgetoffatDATANGStation.ExtendedExercise

Howtousebarrier-freestairlift?a)Thereisaninterphoneateachendoftheelevator.Pressthe“call”buttontotalkwiththestaffintheStationControlCenterforusingtheelevator;nevertouchthebuttonifyoudonotuseit.b)Approachtotheelevatorisnotallowedwhenthebuzzerringsandtheredsignallightison.c)Onlyonepassengeratatimeisallowed;bodyorwheelchairshouldnotgobeyondtheplatformandtrackduringuse.Donotoverloadit.d)Stopusingtheelevatorimmediatelyifanybarrierisfoundonthegeoderail,platformoratthefront.e)Donotusetheelevatorincaseoffire.f)Pleasedonottouchtheguiderailandanymechanicalparttoavoidaccident.ExtendedExercise

Howtofindtheentrance/exitofmetrostation?Youcangettoyourstartingmetrostationbybusortaxi.Thereisawell-markedsignpostwithin200to500metersofthestation.Followit,youwilleasilyfindanentrance.Ametrostationusuallyhastwoormoreentrancesandexits,eachofwhichhasaclearsignwithbothChineseandEnglishdescriptiononit,includingthestationname,entrance/exitnumberandthelinenumber.ExtendedExercise

1.Couldyoupleasetellmewherethenearestentranceofmetrostationis?2.WherecanwefindBrailleDirectionBoard?3.3.Thereisawell-markedsignpostwithin200to500metersofthestation.4.Ametrostationusuallyhastwoormoreentrancesandexits,eachofwhichhasaclearsignwithbothChineseandEnglishdescriptiononit,includingthestationname,entrance/exitnumberandthelinenumber.II.Translation.SubwayEnglishUnit3TicketOfficeLearningObjectivesBytheendofthisunit,youwillbeableto:*establishaglossaryofticketoffice；*introducehowtopurchaseandusedifferenttickettypes;*introducethepricingofticketfare.MajorcontentsTicketTypesofGuangzhouMetroRecommendationofdifferentsubwayticketsSubwayticketfareConsultationonticketpurchaseandusageMoneychangespeakinglisteningreadingWarmUp:Whatarethey?single-journeyticketTransportationSmartCard(YangChengTong)TVM(TicketVendingMachine)AutomaticGateMachine(AGM)Reading:TickettypesofGuangzhouSubwaysingle-journeyticketStored-valueCardQ1:Howtopurchaseit?Q2:Howtouseit?TransportationSmartCardQ1:Howmuchmoneyisstoredinthecards?Q2:Howtousethem?Q1:Wheretopurchaseorrechargeit?Q2:Wherecanitbeused?E-ticketQ1:Whatarethetypesofe-tickets?Q2:Howtouseit?Single-journeyticketTicketVendingMachine(TVM)AutomaticGateMachine(AGM)Howtopurchaseit?Howtouseit?readingHowtopurchasesingle-journeyticket?1.LocatetheTVM2.ChoosethestationonTVM3.Decidethenumberoftickets4.Payfortheticket5.GettheticketandthechangereadingHowtousesingle-journeytickets?Recallyourpersonalexperienceofusingthesingle-journeyticketsandtrytodescribeit.Howtousetransportationsmartcards?AutomaticGateMachine(AGM)MagneticareaTicketreclaimingslotreadingStored-valuecardsQ1:Howmuchmoneyisstoredinthecards?Q2:Howtousethem?readingTypesofTransportationSmartCardreadingTransportationSmartCardWheretopurchaseorrechargeit?Someconvenientstoreslike7-11.Customerservicecenter.TiantianLaundryreadingWherecanitbeused?TransportationSmartCardSomecitymerchants,zoos,restaurants,etc.Publictransportationin21surroundingcitieswithinGuangdong.Parkingmeter.readingListening&Speaking:

Dialogue1:Towhomwouldyourecommendthesetickets?single-journeyticketStored-valueCardTransportationSmartCardE-ticketDialogue2:SubwayticketfareCostoftheTransportationSmartCardFarediscounttobeenjoyedwiththesmartcardPricingofthemetrofareCNY70percardwithadepositofCNY20a40%discountforalljourneysbeyondthe15thrideusingthesamecardforeithermetroorbustripwithinonecalendarmonthFaresofGuangzhouMetrocurrentlyrangefromCNY2toCNY19.Ajourneyshorterthan4kmcostsCNY2;CNY1ischargedforevery4kmafter4km,every6kmafter12km,andevery8kmafter24km.ListeningTask1KeyVocabularyPurchaseofsingle-journeyticketsPurchaseofYangChengTongCardsPurchaseofstored-valuecardsUsageofsingle-journeytickets/YangChengTongCards/stored-valuecardsspeakingvalid;AutomaticVendingMachine;coin;note;changedeposit;refundable;bereturnedintact;discount;pricing;ticketfare;rangefrom…to…;charge

One-DayPass;Three-DayPass;withoutlimit;depositmagneticarea;beep;slot;reclaim(reclamation)ProcedureHowtobuysingle-tripticketsfromtheAVM?Howtousethesingle-tripticketontheAGM?speakingTask1a)ChoosethestationontheAVM'sscreen.b)Makesurehowmanyticketsyouwanttobuy.c)Payfortheticketaccordingtotheamountofthemoneyshownonthescreen.ThemachineonlyacceptsCNY5,CNY10andthecoinsofCNY1.d)Gettheticketandthechange.a)Forgettinginthesubway:Putthesingle-tripticketonthemagneticareaoftheAGMuntilyouhearabeepsound.Gothroughassoonasthedooropens.b)Forleavingthesubway:Insertthesingle-tripticketintotheticket-reclaimingslotoftheAGM.Gothroughoncethedooropens.Situation1:Apassengerasksaclerkattheticketofficeabouthowtobuyandusethesingle-journeyticket/YangChengTongCard/stored-valuecard/e-ticket.Pleaseofferhelp.Situation2:ApassengerapproachestheticketofficetogetchangeforherhundredYuanbill.Pleaseofferhelp.speakingMakingDialoguesPleaserefertotheusefulexpressionsattheendoftheunit.SummaryoftheUnitTickettypes;ticketfare;ticketpurchaseandusage;Ticketrecommendationtovariouspassengers;Moneychange.KeytoExtendedExercisesI.INSTRUCTIONMANUALHowtobuysingle-tripticketsfromtheAVM?a)ChoosethestationontheAVM'sscreen.b)Makesurehowmanyticketsyouwanttobuy.c)Payfortheticketaccordingtotheamountofthemoneyshownonthescreen.ThemachineonlyacceptsCNY5,CNY10andthecoinsofCNY1.d)Gettheticketandthechange.KeytoExtendedExercisesINSTRUCTIONMANUALHowtousethesingle-tripticketontheAGM?a) Forgettinginthesubway:Putthesingle-tripticketonthemagneticareaoftheAGMuntilyouhearabeepsound.Gothroughassoonasthedooropens.b) Forleavingthesubway:Insertthesingle-tripticketintotheticket-reclaimingslotoftheAGM.Gothroughoncethedooropens.I.INSTRUCTIONMANUALHowtouseYangChengTongCardtogetthroughtheAGM?Forgettingin/leavingthesubway:PuttheYangChengTongCardonthemagneticareaoftheAGMuntilyouhearabeepsound.Gothroughassoonasthedooropens.KeytoExtendedExercisesI.INSTRUCTIONMANUALHowtousemobilephonetogetthroughtheAGM?a)PassengerscangetthroughtheAGMbyscanningtheirmobilephoneswhichsupporte-paymentbyUnionPaycreditcardsb)PassengerscangetthroughtheAGMbyscanningtheirmobilephoneswhichareinstalledwithGuangzhouMetroOfficialAppaftersuccessfulregistrationandactivationoftheMetroPay.c)PassengerscangetthroughtheAGMbyscanningtheQRcodefortakingGuangzhouMetrogeneratedbyWeChatminiprogramoftheirmobilephone.KeytoExtendedExercisesTranslation1.單程票只限于購(gòu)買當(dāng)日有效。2.持有老年人優(yōu)待卡的65周歲及以上的乘客可以免費(fèi)乘坐地鐵。Single-tripticketisonlyvalidonthedayofpurchase.HoldersoftheGuangzhouSeniorCitizenCardmayenjoyfreerideofthemetrowhentheyare65yearsoldormore.3.一日票每張20元，不設(shè)押金，首次進(jìn)閘起24小時(shí)內(nèi)可無限次乘坐地鐵。4.羊城通可用于支付廣州及周邊21個(gè)地市的公共交通費(fèi)，還可用于一些商鋪，例如7-11便利店。TranslationOne-dayPassissoldat￥20foreachwithoutdeposit.Passengerscantakethemetrowithoutlimitin24hourssincethefirstentrancethroughtheAGM.YangChengTongCardcanbeusedtopayforthepublictransportationinGuangzhouand21surroundingcities.Itcanalsobeacceptedasapaymentmethodbysomeestablishments,suchas7-11conveniencestores.5.一個(gè)自然月內(nèi)，持同一張羊城通卡乘坐公交和地鐵次數(shù)累計(jì)15次后，從第16次開始乘坐公交或地鐵均可享受票價(jià)6折優(yōu)惠。TranslationWithinacalendarmonth,afterpassengershavetaken15busormetrotripsusingthesameYangChengTongcard,theymayenjoya40%discountforMetroridefromthe16thmetroorbustrip.TranslationfortheReadingPart

廣州地鐵票種類廣州地鐵票主要四種，單程票、儲(chǔ)值票、交通智能卡和電子票。單程票持有者通常是游客，單程票于購(gòu)買當(dāng)日有效。乘客可在購(gòu)買之時(shí)起30分鐘內(nèi)退票。以下是乘客在自助購(gòu)票機(jī)上自行購(gòu)票的方法：1）在購(gòu)票機(jī)上選擇前往的站點(diǎn)。2）選擇購(gòu)票數(shù)量。3)按照購(gòu)票機(jī)屏幕顯示的金額進(jìn)行支付。購(gòu)票機(jī)只接受5元、10元紙幣和1元硬幣。4）取單程票和零錢。儲(chǔ)值票里存有一定金額。儲(chǔ)值票分為一日票和三日票，里面分別有20元和50元。持卡人可以從首次進(jìn)閘起24小時(shí)或72小時(shí)以內(nèi)無限次乘坐地鐵。交通智能卡是無接觸式的、可充值的智能卡，常見的種類有羊城通、廣佛通以及諸如羊城通學(xué)生卡、老年人優(yōu)待證、殘疾人乘車優(yōu)惠證等提供折扣，甚至免費(fèi)乘車憑證的智能卡。交通智能卡可用于支付廣州及廣東省內(nèi)21個(gè)周邊地市的地鐵、公車、的士和輪渡。交通智能卡的支付功能也覆蓋了一些商店、動(dòng)物園、餐廳、停車咪表等領(lǐng)域。2018年，全國(guó)一卡通問世。截止目前，乘客可以持全國(guó)一卡通在國(guó)內(nèi)275個(gè)城市暢行。乘客可以前往羊城通客服中心、天天洗衣店以及一些便利店，例如7-11，OK便利店進(jìn)行交通智能卡的購(gòu)買和充值服務(wù)。

現(xiàn)如今，隨著科技的發(fā)展，乘客可以通過掃描帶有閃付標(biāo)識(shí)的銀聯(lián)信用卡，或掃描支持銀聯(lián)信用卡電子支付功能的手機(jī)獲得電子票，通過自動(dòng)閘機(jī)口。乘客也可以下載廣州地鐵官方APP，成功注冊(cè)并激活地鐵云卡之后刷手機(jī)搭乘地鐵。

也許未來還會(huì)出現(xiàn)更為便捷的地鐵票種類，讓我們拭目以待。SubwayEnglishUnit4ConcourseLearningObjectivesInthissection,youwillbeableto:getfamiliarwiththefacilitiesattheconcourse;learnhowtousetheInformationBoardsandSigns;gettoknowworld'sfirst350km-per-hourdriverlessbullettraininChina.MajorcontentsOperationalGuidanceoftheFacilitiesattheConcourseWorld'sfirst350km-per-hourdriverlessbullettraingoesintoserviceinChinahowtoaskthewayatsubwaystationhowtoaskthestationoperatorforhelpintroducethefacilitiesattheconcourseofferinghelptopassengersatconcourseSpeakingListeningReading

WarmUp:Lookatthepicturesandtellwhatitisineachpicture.

a.asubwaymapb.asubwayelevatorc.aguidesign

d.anescalator

Reading:OperationalGuidanceoftheFacilitiesattheConcourse

Whenyouentertheconcourse,youshouldgetfamiliarwiththefacilitiesandsignsthere,andlearnhowtousethem.Thef