供應(yīng)商糾正預(yù)防措施報(bào)告(比亞迪)

供應(yīng)商糾正預(yù)防措施報(bào)告（比亞迪）供應(yīng)商糾正預(yù)防措施報(bào)告（比亞迪）#/8供應(yīng)商糾正預(yù)防措施報(bào)告（SCAR）（SupplierCorrectiveActionReport）【BYDIQC填寫】 ［報(bào)告編號(hào)］:SCAR-SH-108628-I-091104-01產(chǎn)品名稱MaterialName塑膠面殼NEPTUNE黑色噴漆產(chǎn)品料號(hào)MaterialNo.448201產(chǎn)品批號(hào)BatchNo.P35000295740-00200002供應(yīng)商名稱SupplyName浙江華騰電子有限公司供應(yīng)商代碼SupplyCode108628來(lái)料日期ReceivingDate2009/11/04發(fā)現(xiàn)場(chǎng)所PlaceIQC IPQCOQC 客戶投訴異常等級(jí)ClassificationI級(jí)II級(jí)III級(jí)響應(yīng)時(shí)間Responsetime國(guó)內(nèi)：3日內(nèi)回復(fù)within3days;國(guó)外：7日內(nèi)回復(fù)within7days（特殊情況雙方可協(xié)商）（ 異Descriip） 現(xiàn)） 象描述標(biāo)準(zhǔn)要求:限度看板；實(shí)際情況:表面有劃痕；抽檢數(shù)量:47；不合格數(shù)量:15。tion

填寫人InitiatedBy鐘靜填寫日期InitiatedDate2009-11-18【供應(yīng)商填寫】

1、注塑過(guò)中脫模不暢，留下劃痕。2、后道加工過(guò)程中操作不當(dāng)，造成的劃傷。3、搬運(yùn)和運(yùn)輸過(guò)程式中，磕碰留下的劃痕。責(zé)任人Responsible陳忠平方晟完成日期CompletionDate2009/11/061、對(duì)脫模面進(jìn)行拋光減少劃傷，定時(shí)噴涂脫模劑減小脫模阻力。2、加工中須逐個(gè)擺放，不可交錯(cuò)或堆集碼放，以免相互間磨擦起痕。3、移動(dòng)或運(yùn)輸過(guò)程中輕拿輕放，避免意外磕碰致使產(chǎn)品表面留下劃痕。責(zé)任人：Responsible:陳忠平鄭玲英吳欽叔完成日期：CompletionDate:2009/11/06以上方法正在實(shí)施當(dāng)中已初見(jiàn)成效，劃痕比例較以前有所下降，約15%左右。責(zé)任人Responsible陳忠平方晟完成日期CompletionDate2009/11/061、定期檢查模具內(nèi)腔的光潔度，（約注塑5000模觀察一次）。2、定時(shí)噴涂脫模劑，（約注塑20模噴一次，噴量適中）。3、后續(xù)加工時(shí)嚴(yán)格按規(guī)定流程進(jìn)行，品質(zhì)部全程跟進(jìn)監(jiān)督。4、針對(duì)出現(xiàn)的不良現(xiàn)象召集小組成員現(xiàn)場(chǎng)評(píng)估改良，確保表面光潔。

責(zé)任人：Responsible:陳忠平方晟李阿林完成日期：CompletionDate:2009/11/06后續(xù)效果須發(fā)至廠方確認(rèn)后，由我方完善和改良。責(zé)任人Responsible陳忠平方晟日期Date2009/11/07關(guān)閉人ClosedBy陳忠平關(guān)閉日期ClosedDate2009/11/07【備注：8D欄位說(shuō)明】1.如果欄位空間不夠，請(qǐng)自行調(diào)整或增加必要的附件；Ifthespaceisn'tenough,plsadjustthesizeoraddnecessaryattachments;2.在必要欄位插入圖片、附件、壓縮文件、圖表等內(nèi)容；Insertpictures,files,attachments,compressfiles,charts,etc.ifnecessary;主題Subject抱怨的主要內(nèi)容Maincontentofthecomplaintdescribeasasubject接收日期ReceivingDate抱怨接受到的時(shí)間Thetimewhenacceptedthecomplaint.先鋒Pioneer一般為主管階層，監(jiān)督小組的進(jìn)度，支援及對(duì)決策決定權(quán)力。Thepersonoftencomesfromthemanagementingeneral,responsiblefor

supervising,supportinganddecision-makingintheteamwork.組長(zhǎng)TeamLeader領(lǐng)導(dǎo)小組成員按計(jì)劃完成小組各項(xiàng)活動(dòng)Leadthememberstocompleteeachactivityaccordingtotheactionplan.成員TeamMembers問(wèn)題描述ProblemDescription各部門相關(guān)人員，如：PE,QA,ME,…等相關(guān)人員Relevantpersonnelofeachdept.,e.g.PE,QA,QE,ME,etc.陳述接受到抱怨的具體內(nèi)容，可插入附件、圖片等相關(guān)信息Describethecontentofthiscomplaint,andinsertrelevantinformationsuchasattachments,pictures,etc.責(zé)任人Responsible:編制此份報(bào)告者Nameofindividualresponsibleforestablishingthisreport完成日期CompletionDate:應(yīng)急措施ContainmentAction(s)問(wèn)題描述填寫完成時(shí)間Thedatewhentheproblemdescriptionfilledout描述接受到客戶抱怨所采取的應(yīng)急措施，含對(duì)在制品，運(yùn)輸途中，倉(cāng)儲(chǔ)，顧客工廠等地方采取的措施(24小時(shí)內(nèi)完成)Describeactionsafterreceivingcustomercomplaints,itcontainstheactionstakenonproductson-line,in-delivery,storageandcustomerfactory,etc.(completedwithin24hours)責(zé)任人Responsible:制定應(yīng)急措施的責(zé)任人Nameofindividualresponsibleforestablishingemergencyaction

完成日期應(yīng)急措施的完成時(shí)間CompletionThecompletiondateofcontainmentactionsDate:根本原因RootCause(s)從發(fā)生原因、流出原因、流出而未檢測(cè)出等方面進(jìn)行詳細(xì)的分析，可插入分析圖、數(shù)據(jù)、圖片等進(jìn)行說(shuō)明(7天內(nèi)完成)Usethissectiontoprovideadetailedexplanation/resultsoftheRootCauseAnalysisincludingoccurredreason,escapereason,escapebutnotdetectedreason.Insertanalysischart,data,picturestodemonstrate.(completedwithin7days).責(zé)任人Responsible:分析原因責(zé)任人Nameofindividualresponsibleforrootcauseanalysis完成日期CompletionDate:根本原因分析完成時(shí)間Thecompletiondateofrootcauseanalysis描述詳細(xì)的糾正措施計(jì)劃，跟進(jìn)計(jì)劃執(zhí)行情況并提供相應(yīng)的證據(jù)（含：糾正措施圖片、數(shù)據(jù)、圖表、測(cè)試報(bào)告等）（14天內(nèi)完成）UsethissectiontoPermanentprovideadetailedexplanationoftheCorrectiveActionPlan,CorrectivefollowuptheimplementationofplanandproviderelevantAction(s)evidences(pictures,data,charts,inspectionreports,etc).(completedwithin14days)責(zé)任人措施執(zhí)行人

完成日期CompletionDate:措施完成時(shí)間Thecompletiondateofactions效果驗(yàn)證EffectivenessVerification提供相關(guān)的證據(jù)顯示問(wèn)題已得到改善，如：圖片、文件、數(shù)據(jù)等(14天內(nèi)完成)Providerelevantevidencestoprovetheproblemhasbeenimproved,e.g.pictures,documents,data,etc.(completedwithin14days)責(zé)任人Responsible:驗(yàn)證人Nameofindividualresponsibleforverifyingtheeffectiveness完成日期CompletionDate:驗(yàn)證完成時(shí)間Thecompletiondateofverification防止再發(fā)生ActionstoPreventRecurrence證明通過(guò)改善可以防止類似問(wèn)題的發(fā)生或?qū)⒋烁纳菩袆?dòng)拓展于類似的過(guò)程以防止再發(fā)或標(biāo)準(zhǔn)化于我們現(xiàn)行的過(guò)程，(如：控制計(jì)劃，形成文件，設(shè)備、夾具改造等)Usethissectiontoprovideimprovementevidencetopreventcomplaintsrecurrence;ortransformpreventiveactionsintoprocessorstandardizeourcurrentprocesstoavoidrecurrence.(Controlplans,documents,equipment/jigupdates,etc.)責(zé)任人預(yù)防措施制定和執(zhí)行者Responsible:Nameofindividualresponsibleforimplementingtheaction.

Responsible:Nameofindividualresponsiblefortheestablishmentandimplementationofpreventiveaction完成日期預(yù)防措施完成時(shí)間CompletionThecompletiondateofpreventiveactionsDate:關(guān)閉、總結(jié)及經(jīng)驗(yàn)Closure-內(nèi)部對(duì)此次抱怨的經(jīng)驗(yàn)總結(jié)Conclusion-TheinternalClosure-Conclusion-LearningofthiscomplaintLearning責(zé)任人8D小組組長(zhǎng)NameofTeamleaderResponsible:日期