銀行英語會話-Lesson-1要點課件

銀行英語會話

Welcome

Customers

銀行英語會話Welcome

Customers1KeySentencesGoodmorning,sir.Goodafternoon,madam.Hello,Mr.Jones.CanIhelpyou?Iwanttochangesomemoney.Thisway,please.Thankyou.Notatall.Howmuchwouldyouliketodeposit?KeySentences2Dialogue1A:Goodmorning,madam.B:Goodmorning.A:MayIhelpyou?B:Yes,Iwanttochangesomemoney.A:Thisway,please.B:Thankyou.A:You'rewelcome.Dialogue13Notes:Goodmorning.Goodafternoon.Goodevening.Goodnight（晚安）.2.Thankyou（最常用）.Thankyouverymuch.Thankyousomuch（強調(diào)）.You'rewelcome（回答致謝）Notes:4Dialogue2(2:26)A:Goodafternoon,Mr.Anderson.B:Goodafternoon,MissLi.A:Hownicetoseeyouagain!B:Nicetoseeyou,too.A:It'sbeenalongtime,hasn'tit?Howareyou?B:Fine,thankyou.Andyou?A:Verywelltoo,isthereanythingIcandoforyou?B:Yes.CouldyouguidemetowhereIcanchangesome…?A:Sure,Mr.Anderson,pleasecomealongwithme.B:Thankyou.A:Mypleasure.Dialogue2(2:26)5Notes:Goodafternoon,Mr.Anderson.Mr.（男性）Mrs.（已婚女性）Miss（未婚女性）Ms（無論婚否的女性都可用）+姓氏/姓名全名。如：Mr.MikeSmith/Smith,但不能說Mr.Mike.西方人認為，在交談中能記住對方的姓名是禮貌的體現(xiàn)，銀行柜面職員最好能記住顧客的名字，并在會話中使用，以表示對顧客的尊重。2.Hownicetoseeyouagain!(對見過面的顧客的常用招呼語)也可用I'mgladtoseeyouagain./It'sgoodtoseeyouagainNotes:6Dialogue3(4:52)A:Hello,Mr.Jones.B:Hello,MissWu.A:Longtimenosee.Howiseverythingathome?B:Prettygood,thankyou.Andyou?A:OK,thanks.AnythingIcandoforyou?B:IneedtoremitGBP500toLondon.A:Yes,sir.WouldyouliketoremititbyM/TorbyT/T?B:T/T,please.A:Verywell,Mr.Jones.Dialogue3(4:52)7NotesYes,sir.WouldyouliketoremititbyM/TorbyT/T?銀行匯款業(yè)務(wù)通常有三種匯款方式：信匯Mail-transfer=M/T信匯是指匯款人向當(dāng)?shù)劂y行交付本國貨幣，由銀行開具付款委托書，用航空郵寄交國外分行或代理行，辦理付出外匯業(yè)務(wù)。電匯Telegraphic-transfer=T/T通過電報辦理匯兌。電匯是匯款人將一定款項交存匯款銀行，匯款銀行通過電報或電傳給目的地的分行或代理行（匯入行），指示匯入行向收款人支付一定金額的一種匯款方式。票匯Draftondemand=D/D我國現(xiàn)今所采用的憑匯款票證匯兌現(xiàn)金的一種方式。即接受票匯的單位(銀行或郵局)將匯款人所填匯款條寄交付款單位，由該單位再通知收款人領(lǐng)款。Notes8Dialogue4(6:35)A:Excuseme,sir.IsthereanythingIcandoforyou?B:Yes.I'dliketochangesomemoney,please.A:Allright.Howmuchwouldyouliketochange?B:Letmesee.Ithinkmaybe600USDatleast.A:Pardon?B:SixhundredUSdollars.A:I'msorry,sir,after7:00PM,thechangemaximumlimitisUS$400accordingtoourregulations.B:ButIambadlyinneedoftheamount.MightIaskyoutomakeanexceptionforme?A:I'mafraidwecannothelpyou,sir,becausethatwouldbeviolatingtheRegulation.IoweanapologyfordoingnothingaboutitB:It'sjusttoobad.Ihavetoleaveitasitis,andthankyoujustthesame.Dialogue4(6:35)9NotesExcuseme.對不起，勞駕打擾別人做事或中途離席時講的話，例如：打擾別人談話時可以說Excusemeforinterruptingyoubutthere'sanurgenttelephonecallforyouPleaseexcusemeforamoment.Pardon?對不起，請您重復(fù)一遍。這是最簡單也是很禮貌的要求對方重講的句子。說時用升調(diào)。非常客氣的說法是：Wouldyoumindrepeatingyourquestion,please?反過來，如果問對方是否懂得我們的意思時，就說：Didyoufollowme?/Followme?有時候遇到語速很快的外國人時，我們可以說：I'msorry,butwouldyoupleasespeakmoreslowly?Notes10銀行英語情景對話(1)：

我想從戶頭里提出一些錢May：I’dliketowithdrawsomemoneyfrommyaccount.我想從戶頭里提出一些錢。Clerk：CanIseeyourpassbookandthewithdrawalslip,please?可不可以讓我看您的存折及提款單呢？May：Sure.當(dāng)然可以。Clerk：Letmejustmakesure.Youwanttowithdrawonethousanddollars?讓我確定一下。您要提1000美元?May：That’sright.是的。銀行英語情景對話(1)：

我想從戶頭里提出一些錢May：I11withdrawv.（從銀行）?。ㄥX）,撤走；

拿走I'd

like

to

withdraw

1000

dollars

from

my

savings

account

and

put

itinmy

check

account.

我想從我的儲蓄賬戶上提取1000美元轉(zhuǎn)到支票賬戶上.The

general

decided

to

withdraw

his

soldiers.

那位將軍決定撤軍.withdrawv.（從銀行）?。ㄥX）,撤走；

12accountn.賬，賬目;存款He

has

made

several

withdrawals

from

his

bank

account.

他從銀行賬戶上提了幾次款.You

have

$

2000

left

inyour

bank

account.

你銀行里的存款還有2000美元.accountn.賬，賬目;存款13passbookn.存折

You

fill

out

this

application

form

and

we'll

issue

you

a

passbook.

你填好這張申請表,我們會給你一本存折.Protect

your

passbook

well

and

inform

us

immediately

if

you

lose

it.

保管好存折,假如丟失了請立即通知我們.passbookn.存折

14withdrawalslip取款單，提款單Wouldyou

please

give

your

withdrawal

slip

andyour

passbook?

請把您的取款條和存折給我好

嗎

?Will

you

please

complete

a

withdrawal

slip?

請你填寫張存款單好嗎

?withdrawalslip取款單，提款單15makesure確保,確定

In

future,

make

sure

youget

here

on

time.

今后,

要保證準時來這里.Make

sure

toturnoffthelightbeforeyou

leave.

臨走前一定要熄燈.makesure確保,確定16Howtomakesuggestions?Shallwe...?表示建議或征求對方意見時，可用以Shall開頭的一般疑問句?？隙ɑ卮鹨话憧捎茫篈llright,OK,Goodidea等。Howtomakesuggestions?Shall17Howtomakesuggestions?Let's...?表示“讓我們”（包括雙方在內(nèi)）做某事。而Letus在表示讓我們做某事時，不包括對方在內(nèi)。如：Let'sgoandseethepandas.Letusgo,willyou?Howtomakesuggestions?Let's.18Howtomakesuggestions?Whynot...?意思是：為什么不……？后接不帶to的不定式（即動詞原形）。Whynot...?是省略了主語的省略形式，完整句Whydon'tyou/they/we...?如：Whydon'tyougowithme?Whydon'tyoutryagain?=Whynottryagain?Howtomakesuggestions?Whyno19Howtomakesuggestions?Whatabout...?意為“……怎么樣”后可接名詞、代詞和動名詞。如：Whataboutgoingoutforawalk?I'mgoingtothepark.Whataboutyou?Howtomakesuggestions?Whata20Howtomakesuggestions?had/wouldbetter意為“最好”，“還是……好”，常用于口語，后接動詞原形。如：Youhadbetterstayathome.You'dbettergonow.Howtomakesuggestions?had/wo21Howtomakesuggestions?Don't...表示建議，通常用于祈使句的否定形式中。如：Don'tplayinthestreet.Don'tthrowitlikethat.Howtomakesuggestions?Don't.22Howtomakesuggestions?Wouldyoulike+短語？意思是“……怎么樣？”后接sth./todosth.如：Wouldyoulikeanothercupoftea?Wouldyoulikesomecolorpencils?Howtomakesuggestions?Would23Howtomakesuggestions?Willyouplease+動詞原形……？意思是“請你……好嗎？”如：Willyoupleasecometomorrow?Willyoupleasepickitup?Howtomakesuggestions?Willy24Howtoexpresswilling?I‘mgoingto...表示經(jīng)過事先考慮而打算、計劃、準備去做某事，常常表示說話人的主觀愿望。如：I'mgoingtovisittheGreatWallthedayaftertomorrow.我打算后天參觀長城。Howtoexpresswilling?I‘mgoi25Howtoexpresswilling?bewillingtodosth.“樂意做某事”例：Iamwillingtodiscusstheproblem.

我很樂意討論這個問題。

Howtoexpresswilling?bewill26Howtoexpresswilling?

Iwill...此句型中will表示主語的“意愿、意志、決心”，強調(diào)“樂意、愿意”做某事。如：IwillleaveforBeijing.我要動身去北京。Howtoexpresswilling?

Iwill27Howtoexpresswilling?

I'dlike/loveto...表示“我想要/愿意去做某事”。如：—Wouldyouliketocometomybirthdaypartytomorrow?明天你想來參加我的生日聚會嗎？—Yes,I'dloveto.是的，我愿意。Howtoexpresswilling?

I'dli28Howtoexpresswilling?

Ihopeto...表示“希望”做某事，語氣很委婉。如：IhopetogotoBeijing.我希望去北京。Howtoexpresswilling?

Ihope29Howtoexpresswilling?Iwantto...

want與wouldlike的意義相同，都表示“想要”，常表示說話者的主觀愿望。如：Iwanttoleavehere.我想離開這里。Howtoexpresswilling?Iwant30Howtoexpresswilling?wouldratherdosth.Iwouldrathercomewithyou.

我倒愿意和你一起來。

Howtoexpresswilling?wouldr31Howtoexpresswilling?begladtodoIamgladtohelpyou.我很愿意幫助你。

Howtoexpresswilling?beglad32Howtoexpresswilling?prefertoI'dprefertoliveabroadifIcould.如果可以的話，我更愿意住在外國。Howtoexpresswilling?prefer33銀行英語情景對話(2)：

您要辦理什么業(yè)務(wù)？Clerk：WhatcanIhelpyouwith?您要辦理什么業(yè)務(wù)？Denny：I'dliketo

depositsomemoney.我要存錢。Clerk：Howmuchwouldyouliketodeposit?您要存多少？Denny：Twentythousand.兩萬。Clerk：Givemeyourmoneyandpassbook.把您的錢和存折給我。Denny：Hereyouare.好的。Clerk：Holdon.Pleasesignonthedepositreceipt.稍等.請在這張存款憑條上簽一下字。Denny：OK.好的。Clerk：Pleasetakegoodcareofyourpassbook.請收好您的存折。銀行英語情景對話(2)：

您要辦理什么業(yè)務(wù)？Clerk：W34depositv.儲蓄；

寄存Itis

safest

to

deposit

your

money

inthe

bank.

錢存入銀行最保險.Guests

may

deposit

their

valuables

in

the

hotel

safe.

旅客可將貴重物品存放在旅館的保險柜中.depositv.儲蓄；

寄存35holdon堅持；

等一等Hold

on

a

moment.

且慢!Hold

on

the

phone

fora

second.

Let

me

find

a

pen

to

write

down

your

phone

number.

別掛電話,

讓我找支筆記下你的電話號碼.holdon堅持；

等一等36Signv.簽名，簽字Beforeanoperationthepatientwillbeaskedto

sign

aconsentform.手術(shù)前患者將被要求在同意書上簽字。Worldleadersareexpectedto

sign

atreatytoincreaseenvironmentalprotection...世界各國首腦預(yù)計會簽署一份承諾加強環(huán)境保護的協(xié)定。Signv.簽名，簽字37depositreceipt存（款）單，存款收據(jù)Here

is

my

fixed

deposit

receipt.

這是我的定期存款單.depositreceipt存（款）單，存款收據(jù)38take

careof照顧Her

work

is

to

take

care

of

the

children.

她的工作是照料好孩子.The

children

can

take

care

of

themselves

now.

孩子們已能自己料理生活.takecareof照顧39英語情景對話(3)：

請幫我查下卡里的余額Mary：Hello,I'dliketodeposittenthousandRMB.你好，我要存一萬元。Clerk：Pleasegivemeyourmoneyandbankcard.請把您的錢和卡給我。Mary：Canyoucheckthebalanceinmyaccount?再麻煩你幫我查一下卡里現(xiàn)在總共有多少錢？Clerk：Sure,holdon…Pleasesignonthesheet.好的，稍等……請在這張單子上簽一下字。Mary：Done,hereyouare.簽好了，給。Clerk：There‘sonehundredthousandnowinyouraccount.Pleasetakecareofyourdepositslip.您的帳戶上現(xiàn)在共有十萬元。請收好您的存款憑條。Mary：Sure,thanks.好的，謝謝。

英語情景對話(3)：

請幫我查下卡里的余額Mary：Hel40bankcard銀行卡，借記卡MayIseeyour

bank

card

andID

card,please?能看一下您的銀行卡和身份證嗎？Thesecretcodeof

his

bank

card

has

been

stolen.

他的銀行卡密碼被盜取了.bankcard銀行卡，借記卡41checkv.檢查，核對Please

check

and

see

ifthe

money

is

right.

請你把錢點一點.n.<美>支票

I

have

no

cash

on

me.

May

I

pay

by

check?

我沒帶現(xiàn)款,我可以用支票付款嗎

?checkv.檢查，核對42balancen.平衡,余額Trytokeepa

balance

betweenworkandrelaxation.盡量保持工作與休閑均衡。The

accounts

showa

balance

of

150

yuan.

賬戶尚余150元.balancen.平衡,余額43sheetn.紙;被單He

writes

on

both

sides

ofthe

sheet

to

save

paper.

他在紙張的兩面都寫字以節(jié)省用紙.He

rolled

the

sheet

round

her.

他把床單裹在她身上.sheetn.紙;被單44Done（接受提議）行，好‘I'llgiveyou￡800forit.’‘Done!’“我出800英鎊買它。”“成交！”Done（接受提議）行，好45depositslip存款單Please

show

me

how

to

fill

out

a

depositslip.

請告訴我怎樣填寫存款單.The

pen

and

the

depositslip

are

on

the

table

over

there.

筆和存款單在那邊的桌子上.depositslip存款單46銀行英語情景對話(4)：

我想往境外賬戶里存點錢Clerk：MayIhelpyou,sir?先生，您要辦理什么業(yè)務(wù)？Denny：Yes,Iwanttodepositsomemoneyinaforeignaccount.你好，我想往一個境外賬戶里存點兒錢。Clerk：Whichcountry?哪個國家的？Denny：Croatia.Hereismypassportandthenecessaryinformation.克羅地亞。這是我的護照，還有相關(guān)材料。Clerk：Sorry,wedon'thaveserviceforthiscountry.對不起，我們在那個國家還沒有開展業(yè)務(wù)。Denny：What?Whydidn'tyoutellmethatwhenIopenedmyaccountinyourbank?什么？那我在你們銀行開戶時你們怎么沒告訴我？Clerk：Don'tbeupset,sir.YoucanaccessyourbankaccountinCroatia.別生氣，先生。您可以跟您在克羅地亞的開戶行聯(lián)系一下。Denny：Okay,Iwilltry.好吧，我試試吧。銀行英語情景對話(4)：

我想往境外賬戶里存點錢Clerk47

passportn.護照，通行證Checktheexpirationdateonyour

passport.

檢查一下你護照上的截止日期。HongKong-Macaulaissez-passer港澳通行證passportn.護照，通行證48necessarya.必要的,必須的These

reference

books

are

necessary

to

us.

這些參考書是我們所必需的.

If

necessary,

give

me

a

call.

如果需要,打個電話給我.necessarya.必要的,必須的49servicen.服務(wù),業(yè)務(wù)A

man's

life

is

limited,

but

service

tothe

people

knows

no

bounds.

一個人的生命是有限的,

但為人民服務(wù)是無限的.Here

is

your

bill;

we've

added

onthe

five

per

cent

service

charge.

這是您的賬單,

我們已把5%的服務(wù)費加進去了。servicen.服務(wù),業(yè)務(wù)50open

account開戶Iwantto

open

an

account

with/atabank.我想在一家銀行開個戶。Pleaseshowmehowtofilloutan

open

account

form?請你教我填一份開戶表格好嗎？openaccount開戶51upseta.苦惱的；沮喪的;心煩的AftershediedIfeltvery,very

upset...

她去世之后，我非常非常難過。I

had

just

lost

￡50

and

I

felt

very

upset.

我剛丟失了50英鎊錢,因此我感到非常不安.upseta.苦惱的；沮喪的;心煩的52accessv.進入；

使用

Wecan't

access

theInternet.我們連不上網(wǎng)。Onlythecivil

servantscouldaccess

tothe

documents

.

這些文件僅限公務(wù)員使用.accessv.進入；

使用53銀行英語情景對話(5)：

我想把錢轉(zhuǎn)存為兩年的定期Mary：Hello!HowcanIhelpyou?您好！請問您辦理什么業(yè)務(wù)？Clerk：Iwanttodeposit3,000yuanintomycheckingaccount.我想存三千塊錢。Mary：Alright,pleasegivemeyourcheckcard,passportandcash.好的，給我您的卡和護照，還有現(xiàn)金。Clerk：Hereyougo.DoIhavemorethan10,000yuaninmyaccount?給你。我現(xiàn)在卡里有一萬多塊錢了吧？Mary：Yes,thereis13,000yuan.對，一萬三。Clerk：Iwanttotransfer10,000yuantomysavingsaccountfortwoyears.我