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主編:胡英坤車麗娟外語教學(xué)與研究出版社2021/5/9商務(wù)英語入門》1Chapter2StructureandStylesofBusinessLetters商務(wù)信函的結(jié)構(gòu)與格式2021/5/9商務(wù)英語入門》2StructureandStylesofBusinessLettersChapter2Thefirstimpressionabusinesslettermakesonitsreaderoftendetermineswhetherthatletterwillactuallyberead,anditalsomaydeterminethereader’sreactiontothecontentsoftheletter.2021/5/9商務(wù)英語入門》3Chapter2ContentsofthischapterI.StructureofBusinessLettersII.StylesofBusinessLettersIII.EnvelopAddressingIV.Practice(additional)StructureandStylesofBusinessLetters2021/5/9商務(wù)英語入門》4Chapter2I.StructureofBusinessLettersBusinesslettersareusuallycomposedof12elements:1.Letterhead
2.Date3.Insideaddress4.Attentionline5.Salutation6.Subjectline7.Body8.Complimentaryclose9.Signature10.Referenceinitials11.Enclosure(onattachment)12.CopynotationStructureandStylesofBusinessLetters2021/5/9商務(wù)英語入門》5StructureandStylesofBusinessLettersChapter2Amongthe12elements,letterhead,date,insideaddress,salutation,body,complementarycloseandsignature
arenecessary,whiletheothersareoptional.I.StructureofBusinessLetters2021/5/9商務(wù)英語入門》6Chapter21.Letterhead信頭StructureandStylesofBusinessLettersThenameofthecompanyItsaddressandpostalcodeTelephonenumberFaxnumberCompanywebsiteaddressE-mailaddressAtrademarkoraslogan,etc.2021/5/9商務(wù)英語入門》7Chapter2StructureandStylesofBusinessLettersEASTERNTEXTILESIMP.&EXP.CO.,LTD.12389ChangchunRoad,Dalian,ChinaTel:(0411)8660#####Fax:(0411)8650####Http://E-mail:bcxbcx@411Example1.Letterhead信頭2021/5/9商務(wù)英語入門》82021/5/9商務(wù)英語入門》9SampleLetterhead2021/5/9商務(wù)英語入門》10Chapter2StructureandStylesofBusinessLetterstypedbelowthelastlineoftheletterheadThecommonformatiseitherAmerican(Month/Day/Year)orBritish(Day/Month/Year).Themonthwritteninfullispreferredbecauseitmaycreateconfusionifwritteninnumbers.2.Date日期2021/5/9商務(wù)英語入門》11Chapter2StructureandStylesofBusinessLettersJune12,201520June,2015Donotuseonlyfigures,i.e.12/6/06Examples2.Date日期2021/5/9商務(wù)英語入門》12Chapter2StructureandStylesofBusinessLettersRewritethefollowingdateforstandardbusinessletters.6/5/0610-9-068June2006Oct.28,06jan.13.20062.Date日期ExercisesJune5,2006October9,2006June8,2006October28,2006January13,20062021/5/9商務(wù)英語入門》13Chapter2StructureandStylesofBusinessLetterstypedsingle-spacedattheleftmarginThespacebetweenthedatelineandtheaddressdependsonthesizeofthebodyoftheletterandthespaceonthepaperforyoutotypethewholeletter.3.Insideaddress封內(nèi)地址2021/5/9商務(wù)英語入門》14Chapter2StructureandStylesofBusinessLettersArrangethefollowing
informationintoletterheadorinsideaddress.U.S.A./FordMotorCompany/Dearborn,Michigan48120/PRDepartmentChina/Beijing100021/BeijingMetalCorporation/President/LinFang/Eastlane/2343.Insideaddress封內(nèi)地址ExercisesPRDepartmentFordMotorCompanyDearborn,Michigan48120U.S.A.LinFangPresidentBeijingMetalCorporation234Eastlane,Beijing100021China2021/5/9商務(wù)英語入門》15Chapter2StructureandStylesofBusinessLettersToanorganization:anattentionlineallowsyoutosenditdirectlytoaspecificindividualordepartment.Ifyouknowanindividual’scompletename,itisalwaysbettertouseitasthefirstlineoftheinsideaddressandavoidanattentionline.4.Attentionline
指明收信人2021/5/9商務(wù)英語入門》16Chapter2StructureandStylesofBusinessLettersAcolonordashmayormaynotfollowtheword“attention”.ATTENTION:SALESMANAGERAttention—MarketingDirectorAttentionofAdvertisingManagerExamples4.Attentionline
指明收信人2021/5/9商務(wù)英語入門》17Chapter2StructureandStylesofBusinessLetterstwolinesbelowthelastlineoftheinsideaddressortheattentionline(ifused)toanindividual:usethatperson’scourtesytitleandlastname(DearMr.Lanbam)Ifyouusethefirstname(DearLeslie),besuretoaddacolon(oracomma,notasemicolon)afterthesalutation.whengenderisunknown:useanindividual’sfullname(DearLeslieLanbam)5.Salutation稱呼2021/5/9商務(wù)英語入門》18Chapter2StructureandStylesofBusinessLettersDearSir
withoutspecificreference,formalDearSirs
withoutspecificreference,formalGentlemen
withoutspecificreference,formalLadiesandGentlemen
withoutspecificreference,formalDearMr.Anderson
male,neveruseMisterinsteadofMr.DearMrs.Anderson female,marriedDearMissAnderson female,unmarriedDearMs.Anderson
female,maritalstatusunknownDearMessrs.AndersonaddressingtwoormoregentlemenDearMmes.AndersonaddressingtwoormoreladiesDearProfessorAndersonprofessionaltitletoshowbusinesscourtesyDearSalesAgentusehis/herprofessionaltitle.Examples5.Salutation稱呼2021/5/9商務(wù)英語入門》19Chapter2StructureandStylesofBusinessLettersWhatsalutationwouldyouusetoaddressaletterto:1.Acompany(anewclient)2.DavidJ.Lee(businessmanwithdoctorate)3.CandyLester(unknownmaritalstatus)4.Amarketingmanager5.Mr.BranJackson&Mr.KevinJackson6.Mr.FroyLongman&Mrs.JaneLongman5.Salutation稱呼ExercisesDearSirDearDr.LeeDearMs.LesterDearMarketingManagerDearMessrs.JacksonDearMr.&Mrs.Longman2021/5/9商務(wù)英語入門》20Chapter2StructureandStylesofBusinessLettersAsubjectlinehelpsidentifythesubjectoftheletter.Usingasubjectlinewillalertyourreadertothecontentsofyourmessageandenablehim/hertodecidewhethertheletterrequiresimmediateattention.Soasubjectlineisoftenunderlinedortypedincapitals.6.Subjectline事由/主題行2021/5/9商務(wù)英語入門》21Chapter2StructureandStylesofBusinessLettersUnderlined:SaleContractno.234Capitalized:SALECONTRACTNO.234Re:LateDeliveryofOrder123Subject:OrderNo.1232forTea-setsExamples6.SalutationSubjectline事由/主題行2021/5/9商務(wù)英語入門》22Chapter2StructureandStylesofBusinessLettersThisistheactualmessageofaletter.Mostbusinesslettersaresingle-spacedwithdoublelinespacingbetweenparagraphs.Veryshortmessagesmaybedouble-spacedwithindentedparagraphs.7.Body信文2021/5/9商務(wù)英語入門》23Chapter2StructureandStylesofBusinessLettersGivethereasonofwritingtheletterinthefirstparagraph.Givenumbersorbulletsforparagraphswhichcontainimportantinformation.Inclosingparagraph,showyourhopeorpromiseoffutureactionorcontact.7.Body信文2021/5/9商務(wù)英語入門》24Chapter2StructureandStylesofBusinessLettersTypedtwolinesbelowthelastlineoftheletter,thecomplimentaryclosemaybeformal(Verytrulyyours)orinformal(Yours).8.Complimentaryclose結(jié)尾敬詞2021/5/9商務(wù)英語入門》25Chapter2StructureandStylesofBusinessLettersFormal:Yoursfaithfully,Yourstruly,Faithfullyyours,Semi-formal:Sincerelyyours,Yourssincerely,Cordiallyyours,Informal:Love,Bestregards,Examples8.Complimentaryclose結(jié)尾敬詞2021/5/9商務(wù)英語入門》26Chapter2StructureandStylesofBusinessLettersWhatcomplimentaryclosewouldyouusetothesalutations:LadiesandGentlemenDearSirsDearMr.LorganDearTom8.Complimentaryclose結(jié)尾敬詞Exercises2021/5/9商務(wù)英語入門》27Chapter2StructureandStylesofBusinessLettersOrganizationName:typedentirelyincapitalstwolinesbelowthecomplimentarycloseAuthor,Title,andDepartment:threeblanklinesshouldbeleftabovethetypednameoftheauthor.9.Signature
簽名2021/5/9商務(wù)英語入門》28Chapter2StructureandStylesofBusinessLettersTheinitialsofthetypistaretypedtwolinesbelowtheauthor’snameandtitle.Theinitialsofthesignercomefirst,allinuppercaseletters,followedbytheinitialsofthetypist,inlowercaseletters(EM:mef;EM/mef;EM*mef).10.Referenceinitials
打字員姓名縮寫2021/5/9商務(wù)英語入門》29Chapter2StructureandStylesofBusinessLettersAnotationtothateffectisplacedtwolinesbelowthereferenceinitials.11.Enclosure(orattachment)附件Thenotationmaybespelledout(Enclosure/Attachment),oritmaybeabbreviated(Enc./At.).Itmayindicatethenumberofenclosuresorattachments,anditmayalsoidentifyanenclosurespecifically(Enclosure:CopyofInvoice6309).2021/5/9商務(wù)英語入門》30Chapter2StructureandStylesofBusinessLettersEnclosure:SaleAccountEnc.(4)Enclosure(2):PackinglistCommodityInspectionCertificateExamples11.Enclosure(orattachment)附件2021/5/9商務(wù)英語入門》31Chapter2StructureandStylesofBusinessLettersIfcopiesofabusinessletterhavebeenmadeforotherindividuals,acopynotationistypedoneortwolinesbelowtheenclosurenotation(ifused).MostpeopleprefertousenotationslikeCC,cc,Cc,(allmeancarboncopy).SomepeopleusethenotationXC(xeroxcopy),PC(photocopy),orC(copy).12.Copynotation抄送2021/5/9商務(wù)英語入門》32Chapter2StructureandStylesofBusinessLettersUsetheinformationtopreparethepartsneededforthelettersbelow.1.TheletterissignedbyMr.RobertOsteenandtypedbyyou.2.Therearethreeenclosures:thesalescontract,thelistofpurchaseprices,thelistofsellingpricesforthelastweek.3.AXeroxcopyofthelettermustbesenttotheGreatSeaCompany4.Thelettermustbesenttotheveryperson,Mr.DannyBrown,theSalesManager.
Exercises2021/5/9商務(wù)英語入門》33Chapter2II.StylesofBusinessLetters1.Blockstyle2.Modifiedblockstyle3.Simplifiedstyle4.IndentedstyleStructureandStylesofBusinessLetters5.Punctuation2021/5/9商務(wù)英語入門》34Chapter2StructureandStylesofBusinessLettersInthisformat,allparts(fromthedateline)oftheletterbeginattheleftmargin.1.Blockstyle齊頭式2021/5/9商務(wù)英語入門》35
Letterhead________________________Date____________Insideaddress________________________Salutation____________Subjectline____________________________________________________Body____________________________________________________________________________________________________________________________________________________________Complimentaryclose________________________Signature____________2021/5/9商務(wù)英語入門》36Chapter2StructureandStylesofBusinessLettersExample
xxxx(letterhead)June3,2005(date)xxxx(insideaddress)Dearxx,(salutation)Re:xx(subjectline)Wereceivedyourxxxx(body)Yourssincerely(complimentaryclose)XX(signature)1.Blockstyle齊頭式2021/5/9商務(wù)英語入門》37Chapter2StructureandStylesofBusinessLettersThedate,thecomplimentarycloseandthesignatureblockareplacedattherightmargin.Paragraphsareseparatedbyasingleblankline.Thereisnoindentionatthebeginningofparagraphs.2.Modifiedblockstyle改良齊頭式2021/5/9商務(wù)英語入門》38
Letterhead________________________
Date____________Insideaddress________________________Salutation____________Subjectline____________________________________________________Body____________________________________________________________________________________________________________________________________________________________
Complimentaryclose________________________Signature____________2021/5/9商務(wù)英語入門》39Chapter2StructureandStylesofBusinessLettersExample
xxxx(letterhead)
June3,2005(date)xxxx(insideaddress)Dearxx,(salutation)Re:xx(subjectline)Wereceivedyourxxxx(body)Yourssincerely(complimentaryclose)XX(signature) 2.Modifiedblockstyle改良齊頭式2021/5/9商務(wù)英語入門》40Chapter2StructureandStylesofBusinessLettersAlllines(fromthedateline)beginattheleftmargin.Noticethatasubjectline,typedinallcapitals,replacesthesalutation.Insteadofacomplimentaryclose,thesender’snameandtitlearetypedinallcapitalsbelowthelastlineofthebodypart.3.Simplifiedstyle簡化式2021/5/9商務(wù)英語入門》41
Letterhead________________________Date____________Insideaddress________________________SUBJECTLINE____________________________________________________Body____________________________________________________________________________________________________________________________________________________________SIGNATURE____________2021/5/9商務(wù)英語入門》42Chapter2StructureandStylesofBusinessLettersExample
xxxx(letterhead)June3,2005(date)xxxx(insideaddress)Re:XX(SUBJECTLINE)Wereceivedyourxxxx(body)XX(SIGNATURE)3.Simplifiedstyle簡化式2021/5/9商務(wù)英語入門》43Chapter2StructureandStylesofBusinessLettersEachlineoftheinsideaddressisindentedfourorfivespacescomparedwiththepreviousline.Eachnewparagraphstarsfourorfivespacesfromtheleftmargin,whilethedate,thecomplimentarycloseandthesignatureareontheright-handsideofthesheet.4.Indentedstyle
縮進式2021/5/9商務(wù)英語入門》44
Letterhead________________________Date____________Insideaddress________________________Salutation____________Subjectline____________________________________________________Body_______________________________________________________________________________________________________________________Complimentaryclose________________________Signature____________2021/5/9商務(wù)英語入門》45Chapter2StructureandStylesofBusinessLettersExamplexxxx(letterhead)
June3,2005(date)xxxxxxxxxxxx(insideaddress)Dearxx,(salutation)Wereceivedyourxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx(body) Yourssincerely(complimentaryclose) XX(signature)4.Indentedstyle
縮進式2021/5/9商務(wù)英語入門》46Chapter2StructureandStylesofBusinessLettersTherearetwopunctuationstyles:Mixedpunctuationstylehaveacolonafterthesalutationandacommaafterthecomplimentaryclose.Openpunctuationstyledonothaveacolonafterthesalutationandacommaafterthecomplimentaryclose.5.Punctuation標(biāo)點2021/5/9商務(wù)英語入門》47Chapter2StructureandStylesofBusinessLettersExamplesMixedpunctuationstyleDearMr.Emerson:…Sincerely,OpenpunctuationstyleDearMr.Emerson…Sincerely5.Punctuation標(biāo)點2021/5/9商務(wù)英語入門》48ChapterIII.EnvelopeAddressing2StructureandStylesofBusinessLettersEnvelopaddressingcallsforaccuracy,legibilityandgoodappearance.Twoforms:1.Blockform2.Indentedform2021/5/9商務(wù)英語入門》49Chapter2StructureandStylesofBusinessLettersChinaNationalMachineryImport&ExportCorp.StampNo.1(W)FuchengmenwaiAvenueBeijing,100037People’s
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