人力資源軟件購買者指南+Software+Advice+Buyer's+Guide：Human+Resources+Software

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BUYER’SGUIDE

HUMANRESOURCESSOFTWARE

COMPARISONOFTOPSOLUTIONS

HRAPPLICATIONS

COMMONFEATURES

TYPESOFBUYERS

MARKETTRENDS

NEXTSTEPS

OVERVIEW

HumanresourcessoftwareisdesignedtohelporganizationsmanageeveryaspectoftheirHRoperations,including:

?Sourcing

?Recruiting

?Applicanttracking

?Personneltracking

?Onboarding

?Timeandattendance

?Payroll

?Performancereviews

?Learningmanagement

NAVIGATEUSINGTHEMENUBELOW

OVERVIEW

SOFTWAREADVICEBUYER’SGUIDE:HUMANRESOURCESSOFTWARE，

COMPARISONOFTOPSOLUTIONS

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WHATISHUMANRESOURCESSOFTWARE?

Humanresources(HR)softwaresolutionsmakemanagingalargeorgrowingworkforcemoreefficient.

Vendorsandbuyersalikeoftenrefertothiscategoryofsoftwareashumanresourcesinformation

systems(HRIS),humanresourcesmanagementsystems(HRMS)or

humancapitalmanagement(HCM)

software(thoughifyouwanttogetspecific,eachofthosecategorieshasitsownnuances).

WhatallHRsolutionshaveincommonistheirabilitytostreamlinethetraditionalHRfunctionsof

benefitsadministration,personneltrackingandpayroll.Butinadditiontoincreasingyourproductivity

byautomatingmanyoftheseadministrativeprocesses,HRsoftwarecanalsosupportyouonastrategiclevel,byhelpingyoutorecruit,developandmanageyourcompany’smostvaluableresource:itspeople.

OVERVIEW

SOFTWAREADVICEBUYER’SGUIDE:HUMANRESOURCESSOFTWARE，

OVERVIEW

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ACOMPARISONOFTOPHRSOLUTIONS

Therearemanypopularaccountingsolutionsonthemarket,anditcanbehardtoknowwhat

distinguishesoneproductfromanotherandwhichisrightforyou.Tohelpyoubetterunderstand

howthetopaccountingsystemsstackupagainstoneanother,wecreatedaseriesofside-by-side

productcomparisonpagesthatbreakdownthedetailsofwhateachsolutionoffersintermsofpricing,applications,easeofuse,supportandmore:

TopBambooHRComparisons

BambooHRvs.Zenefits

TopWorkdayComparisons

Zenefitsvs.Workday

Zenefitsvs.Paychex

Zenefitsvs.Workday

TopADPComparisons

ADPvs.Zenefits

Paylocityvs.ADP

Namelyvs.ADP

TopPaychexComparison

Zenefitsvs.Paychex

TopZenefitsComparisons

ADPvs.Zenefits

BambooHRvs.Zenefits

TopNamelyComparisons

Namelyvs.ADP

TopPaylocityComparisons

Paylocityvs.ADP

COMPARISONOFTOPSOLUTIONS

TYPESOFBUYERS

SOFTWAREADVICEBUYER’SGUIDE:HUMANRESOURCESSOFTWARE

FunctionalityofHRSoftware

WorkforceManagement

StrategicHR

Timeand

Attendance

ApplicantTracking

System(ATS)

PerformanceReview

Employee

Scheduling

Learning

Management

COMPARISONOFTOPSOLUTIONS

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OVERVIEWOFHRAPPLICATIONS

IndustrywatchersbreakdownthefieldofHRsoftwareintothreemaincategories:CoreHR,WorkforceManagementandStrategicHR—alsocalled

TalentManagement

orTalentAdministrationsoftware.

HRSoftwareApplications

CoreHR

Benefits

Administration

Personnel

Tracking

Payroll

OVERVIEW

SOFTWAREADVICEBUYER’SGUIDE:HUMANRESOURCESSOFTWARE

OVERVIEW

HRAPPLICATIONS

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CoreHRencompassesthethreetraditionalhumanresourcesmanagementfunctions:benefits

administration,personneltrackingandpayroll.Everycompanywillrequirethesefunctionsonceithasreachedacriticalmassofemployees.YouneedcoreHRfunctionalitywhen,forinstance,manually

runningpayrollandmanagingemployeeswithspreadsheetsbecomestooburdensomeatask.

Workforcemanagement,or

Workforceadministration

asitisalsocalled,comprisestherangeof

softwaresolutionsintendedto

effectivelyscheduleandtrackyourworkforce

.Thesesolutionsare

idealfororganizationswhoseemployeesworkinshifts,andincludeapplicationstotracktimeand

attendance,monitorcompliancewithlaborlawsandusuallyincludepayrollfunctionality,orintegratewellwithotherpayrollsoftware.It’simportanttonotethatthereareindustry-specificsystemsthat

offerattendancefunctionalityoutsideofhumanresourcessoftware.Specifically,schooladministration

softwareprovideseducationorganizations

ameansoftrackingstudentattendance.Thiscanincludeprovidingonlineportalsforparentsandteacherstomonitorattendanceonline.

StrategicHRinvolvesgrowingyourcompanybyattractinganddevelopingthebestpeople,aswellasbettermanagingyourworkforceoverall.StrategicHRapplicationsgenerallyprovidesomecombinationofapplicanttrackingandrecruiting,learningmanagementaswellasperformancereviewfunctionality.Thistypeofsoftwarestreamlinesthesestrategicprocessestoensurethatacompanyisusingitsstaffasefficientlyaspossible,andalsothatemployeesarecontinuingtogrowanddevelop—increasing

employeesatisfactionandretentionrates.

Ofcourse,coreHR,workforcemanagementandstrategicHRfunctionsoftenoverlap.Whilethere

arebest-of-breedsolutionsforindividualfunctionsineachcategory,therearealsointegratedsuitesboastingacross-the-boardfunctionality.

COMPARISONOFTOPSOLUTIONS

TYPESOFBUYERS

SOFTWAREADVICEBUYER’SGUIDE:HUMANRESOURCESSOFTWARE，

OVERVIEW

HRAPPLICATIONS

COMMONFEATURES

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COMMONFEATURESOFHRSOFTWARE

COREHR

Benefits

Managesemployeebenefitssuchaspaidtimeoff,medical/dental/lifeinsurancepoliciesand

Administration

401kparticipation.Examplevendors:OmnipriseHRM,EpicorHR,TritonHR.

Personnel

Centralizesemployeedata,suchasSSN,contactinformation,pastemploymentand

tracking

demographicinformation.Examplevendors:SageHRMS,Ascentis,LawsonHR.

Payroll

Tracksemployeesalaries,bonuses,401kcontributions,healthandotherdeductions;calculateswithholdingfortaxes;andcutspaychecks.Mostsolutionsprovideintegrationfordirectdepositaswell.Examplevendors:Halogen,VistaHRMS,TribeHR.

WORKFORCEMANAGEMENT

Helpsstafftrackemployeeattendanceandabsences,andenablesemployeestoclockinandout.

Manysolutions

alsotrackPTOandsickdays.Rules-basedenginesprovidealertswhenemployeesmissorperformestablishedamountsofwork.Examplevendors:TimeForgeLaborManagement,LaborVIEW,Kronos.

Time&

Attendance

Employee

scheduling

Providesfunctionalityforschedulingemployeeshiftsandattendancetoensurecompliance

withstaffingneeds.Systemscanscheduleemployeesacrossdepartments,locationsand

projects,andprovidealertstoemployeeswhenscheduleschangeandwhenstaffinglevelsareinadequate.Examplevendors:Ascentis,SageHRMS,UltiPro.

COMPARISONOFTOPSOLUTIONS

TYPESOFBUYERS

SOFTWAREADVICEBUYER’SGUIDE:HUMANRESOURCESSOFTWARE

COMPARISONOFTOPSOLUTIONS

HRAPPLICATIONS

COMMONFEATURES

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STRATEGICHR

Applicant

Providesacentralizeddatabasethatletsrecruitersstoreapplicantinformationand

Tracking

employmentapplicationsthroughouttheapplicationprocess.Featuresincludecandidate

Systems(ATS)

tracking,applicantstatusmonitoringanddirectintegrationwithotherHRapplications.In

addition,manyvendorsincludeon-boardingfeatures,liketheabilitytoperformbackgroundchecks.Examplevendors:iCIMS,MarketRate,NuViewHR.

Employee

Alsoknownasperformancereviewsoftware,theseapplicationsofferacentralizedsystem

evaluation

wheresupervisorscanconductandtrackreviewswithemployees.Featuresperformance

measuring,trackingandgoalmanagement.Examplevendors:EmpowerbyECI,CornerstoneCSB,People-Trak.

Learning&

Establishesacentralizedhubtomonitornewemployeetrainingandtheongoingskills

development

developmentofexistingemployees.Featuresincludecontentauthoringandmanagement,

curriculumandcertificationpathdefinition,testingandreporting.Examplevendors:ProsperityLMS,HalogenTalentManagementSuite,SmartTeam.

OVERVIEW

SOFTWAREADVICEBUYER’SGUIDE:HUMANRESOURCESSOFTWARE，

OVERVIEW

HRAPPLICATIONS

COMMONFEATURES

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WHATTYPEOFBUYERAREYOU?

Giventhewide

varietyofpopularHRsoftware

available,thetaskofchoosingonesolutionisdaunting.Tohelpyounarrowthefield,belowwepresentfourcommonbuyergoals.Oneormoreofthesegoals

mightalignwithyourneeds.

StreamlineHRadministrativetasks.Ifyou’reasmalltomedium-sizedcompanywithnoHRsoftware,

oryouareusingafewstandalonesolutionsthatyouwanttoconsolidate,youshouldconsideranintegratedHRsuite.ThiswillautomateyourmorebasicHRfunctionswithasinglesystem.Representativevendors:SageHRMS,SAP-HR,VistaHRMS.

Boostefficiencywhenrecruitingandhiringcandidates.Ifyouneedtoscaleyourworkforcequickly,abest-of-breedrecruitingandapplicanttrackingsolutionmightbeyourbestoption.Manyofthese

solutionscanautomaticallypostjobstojobboardsandsocialmediaoutlets,inadditiontosimplifyingcandidatetrackingandon-boardingofnewemployees.Withsearchabledatabasesofcandidatesandrobustreportingcapabilities,youcanmakethemostofyourcurrentcandidatepool,whileexpandingyourtalentbase.Representativevendors:SuccessFactors,COMPAS,GoHire.

Managealargepoolofemployeesworkinginshifts.Ifyouarefacedwiththetaskofstaffinga

workdaywithmultipleshiftstoassignandtime-offrequeststoapprove—suchastheshift-workfoundathospitals,grocerystoresorrestaurants—andneedbettertoolstotrackyourworkforce,youneedtobuilduptheworkforceadministrationpillarofyourHRIS.Manysolutionseitherfeatureabuilt-inpayroll

COMPARISONOFTOPSOLUTIONS

TYPESOFBUYERS

SOFTWAREADVICEBUYER’SGUIDE:HUMANRESOURCESSOFTWARE，

COMPARISONOFTOPSOLUTIONS

HRAPPLICATIONS

COMMONFEATURES

TYPESOFBUYERS

MARKETTRENDS

NEXTSTEPS

systemtohelpwhenrunningmassivepayrolls,orintegrateeffectivelywithyourcurrentpayrollsoftware

toensureallhoursworkedbyemployeesarecompensated.Representativevendors:LaborView,TimeAttend,TimeForce.

Developyourworkforce.Youwanttoensurethatyourbestemployeesarerecognizedandrewardedso

theystaywithyourcompanyandcontinuetodogreatwork.Thebroadcategoryoftalentmanagementsolutionshelpyoudothat,witheverythingfromperformanceappraisalsolutions,to

systemsfor

gatheringpeerfeedback,

to

employeetrainingtools

.Benefitsincludeincreasedretentionrates,highermoraleandgreateremployeeproductivity.Representativevendors:HalogenTalentManagementSuite,Kenexa2x,NuViewHR.

OVERVIEW

SOFTWAREADVICEBUYER’SGUIDE:HUMANRESOURCESSOFTWARE，

OVERVIEW

HRAPPLICATIONS

COMMONFEATURES

MARKETTRENDS

NEXTSTEPS

MARKETTRENDSTOUNDERSTAND

Asyouevaluateahumanresourcesmanagementsystem,itishelpfultounderstandafewcurrenttrendsinthisindustry.

Consolidationofcloud-basedHRsoftwarestart-upvendors.Recently,therehasbeenatrendin

theHRsoftwareworldtowardconsolidatingasmanyapplicationsaspossibleunderonevendor.Assuch,companieshavefocusedondevelopingintegratedsuitesthatallowHRdepartmentstotrackanemployee’sentirelifecyclewithinanorganization.

Tothatend,manybest-of-breedprovidershavebeenacquiredbylargervendorslookingtoextendthebreadthoftheirintegratedsuitesolutions.Forinstance,in2012,SAPacquiredSuccessFactors;OracleboughtTaleo(oneofSuccessFactors’competitors)andSalesforce.comcompleteditsintegrationof

Rypple,asocialperformanceplatform.

Forbuyers,thisofferstheopportunitytobenefitfromlargercorporateresources,butitcanalsoleadtodisruptionsasacquiredcompaniesareintegratedandproductofferingsarerationalized.Inanticipation,buyersshouldlockinratesandservice/maintenancetermsintheircontractasthiscansavethema

headachedowntheline.

Adoptionofsoftwareasaservice.HRsoftwarevendorshavewidelyembracedtheSoftware-as-a-Service(SaaS),or“Web-based,”deploymentmethod.SaaSapplicationsareeasilyimplementedandupdated,andcanbeaccessedbyHRstaffandemployeesfromalmostanydevicewithanInternet

COMPARISONOFTOPSOLUTIONS

TYPESOFBUYERS

SOFTWAREADVICEBUYER’SGUIDE:HUMANRESOURCESSOFTWARE，

COMPARISONOFTOPSOLUTIONS

HRAPPLICATIONS

COMMONFEATURES

TYPESOFBUYERS

MARKETTRENDS

NEXTSTEPS

connection.AlthoughmostSaaSapplicationsallowforsomelevelofcustomization,itisimportanttorealizethatcustomizationoptionstosupportyourcompany’suniqueneedscanbesomewhatlimited.

ConsumerizationofHRsoftwaretechnology.Amajorshiftinthedevelopmentofenterprisesoftwarehasbeentheemergenceofconsumermarketsasaprimarysourceoftechnologyinnovation—atrend

calledconsumerization.Fromsocialmediaasarecruitingtoolto

mobileappsformanagingHRonthe

go

,consumertechnologiesarechangingthewayHRtechnologyisbeingused.Vendorsarebeefingupcollaborativecapabilitiesintheirsystemsanddevelopingmoreintuitiveuserinterfaces.Whenselectingthehumanresourcessystemthat’sbestforyou,third-partyreviewsofproductfeaturesareagreatwaytodistinguishwhichvendorswilldeliver.

OVERVIEW

SOFTWAREADVICEBUYER’SGUIDE:HUMANRESOURCESSOFTWARE，

NEXTSTEPS:WHICHISTHERIGHTHUMAN

RESOURCESSOLUTIONFORYOU?

Havequestionsabouthowtochoosetherightproductforyou?You’reinluck!Everyday,ourteamofadvisorsprovides(free)customizedshortlistsofproductstohundredsofbusinesses.

Togetfreepricequotesanddemos,youcanfillout

thisform

ordial(844)687-6771andspeakwitharealhumanaboutthehumanresourcessystemthatisthebestfitforyourbusiness’sneeds.

ABOUTSOFTWAREADVICE

SoftwareAdviceistheleadingonlineserviceforbusinessesnavigatingthesoftwareselection

process.Advisorsprovidefree,personalizedsoftwarerecommendations,helpingcompaniesof

allsizesfindproductsthatmeettheirbusinessneeds.SoftwareAdvicealsofeaturesobjective

researchbyindustryexpertsandreviewsfromvalidatedusers,savingbuyerstimeandresources.SoftwareAdviceisaGartnercompany.Formoreinformation,visit.

OVERVIEW

COMPARISONOFTOPSOLUTIONS

HRAPPLICATIONS

COMMONFEATURES

TYPESOFBUYERS

REVIEWERSCHOICE

MARKETTRENDS

TYPESOFBUYERS

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SOFTWAREADVICEBUYER’SGUIDE:HUMANRESOURCESSOFTWARE

PRICING

GUIDE

HRSOFTWARE

HERE'SWHATWE'LLCOVER:

PRICINGMODELS

PRICINGRANGES

UNEXPECTEDCOSTS

PRICINGOFPOPULARSYSTEMS

THREECOMMONPRICINGMODELS

PERPETUALLICENSE

Anupfrontsumforthelicensetoownthesoftwareanduseit

inperpetuity.Thisisthemoretraditionalmodelandismost

commonwithon-premiseapplications.

SUBSCRIPTION

Amonthlyfeetousethesoftwareforaspeci?camountof

time.Subscriptionpricingbecamepopularwiththeadventof

Software-as-a-Service(SaaS).

OPENSOURCE

Licensesareusuallyfreeofcharge,whichreducesupfront

costs.Implementation,integration,andongoingmaintenance,

however,canbemajorexpenses.

COMPARINGCOSTSBYPRICINGMODEL

PERPETUALLICENSE

UPFRONT

COSTS

RECURRING

COSTS

OTHER

COSTS

SUBSCRIPTION

OPENSOURCE

HIGHER

LOWER

AVERAGE

?

?

PerpetualLicenseCost

Customization

InstallationandSetup

?

Maintenance(updates,patches,&upgrades)

PremiumSupportServices

SubscriptionFee

UPFRONTANDRECCURINGCOSTS

UPFRONTCOSTS

?

?

?

?

?

IntegrationwithExistingSystems

?

?

?

RECURRINGCOSTS

?

?

?

?

In-HouseorOutsourcedITConsultants

?

TOTALCOSTOFOWNERSHIP

Thebarsshowthecostperyearforaordeployment.Thosecostsaccumulateeachyearasillustratedbythelines,whichtendtoconvergeafter7-10years.

Aforsoftwaretypicallycostsmoreinthe?rstyear,withoccasionalcostsformajorupgradeswithin5-10years.

Afurtherspreadsoutthetotalcostandmayincludeadditionalcostsforupgradesbeyondthe?rstyear.

VisitourTOTALCOSTOF

OWNERSHIPCALCULATOR

foramoredetailedestimate.

MONTHLYFEE

BASIC

$3-$3,900

SUBSCRIPTIONPRICERANGES

ADVANCED

$688-$3,500+

PREMIUM

$293-$13,746+

FUNCTIONALBREADTHANDDEPTH

Note:Basic=(1-100employees),Premium=(101-250employees),andAdvanced=(250+employees).

Basicpackagecoversthebasicfeaturesoftheproduct,whereaspremiumpackagegenerallycoversbasicplussomepremiumfeatures,andadvancedpackageusuallyoffersbasicpluspremiumplusadditionalfeatures(usuallycustomizationfeaturesalongwithfeaturestosupportlargeteamsorenterprises).

OFTENOVERLOOKEDCOSTS

TRAINING

DATAMIGRATION

HARDWARE&IT

MAINTENANCE&UPGRADES

BambooHR

Eddy

EmployeeNavigator

Fingercheck

Gusto

Justworks

$2,063+

$2,049+

$755