質(zhì)量目標(biāo)管理表

,年度下半年度質(zhì)量目標(biāo)達(dá)成示意圖,,,,,,

,1.出貨準(zhǔn)時(shí)度示意圖（質(zhì)量目標(biāo)：出貨準(zhǔn)時(shí)率95%）,,,,,,

,,7月,8月,9月,10月,11月,12月

,計(jì)劃出貨批次,228,200,167,176,167,274

,實(shí)際出貨批次,206,182,159,173,161,261

,準(zhǔn)時(shí)出貨率,90.35%,91.0%,95.2%,98.3%,96.4%,95.3%

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,2?？蛻魸M意度調(diào)查柏拉分析圖,,,,,,

,,不及格項(xiàng)數(shù)量,所占百分比,累計(jì)百分比,,,

,交期準(zhǔn)時(shí)度,33,17.74%,17.74%,,,

,產(chǎn)品價(jià)格,32,17.20%,34.95%,,,

,問題對策效果,28,15.05%,50.00%,,,

,包裝的方便性等,26,13.98%,63.98%,,,

,產(chǎn)品質(zhì)量,16,8.60%,72.58%,,,

,問題回復(fù)速度,15,8.06%,80.65%,,,

,協(xié)力度,13,6.99%,87.63%,,,

,產(chǎn)品銷售情況,10,5.38%,93.01%,,,

,其它,13,6.99%,100.00%,,,

,合計(jì),186,100.00%,,,,

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,3.采購物采與退貨批次示意圖（質(zhì)量目標(biāo)：采購來料退貨率控制在5%以下）,,,,,,

,,7月,8月,9月,10月,11月,12月

,采購批次,384,293,314,339,430,371

,采購批次,350,329,281,444,554,530

,總采購批次,734,622,595,783,984,901

,特采批次,28,15,24,20,84,128

,特采批次,41,29,12,138,56,50

,總特采批次,69,44,36,158,140,178

,采購物采率,9.40%,7.07%,6.05%,20.18%,14.23%,19.76%

,退貨批次,8,5,11,5,9,13

,退貨批次,10,9,1,13,15,8

,總退貨批次,18,14,12,18,24,21

,采購?fù)素浡?2.45%,2.25%,2.02%,2.30%,2.44%,2.33%

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,4.OQC出貨直通率示意圖（OQC出貨一次直通率達(dá)90%以上）,,,,,,

,,7月,8月,9月,10月,11月,12月

,方形,90.1%,94.9%,89.7%,97.3%,96.3%,91.80%

,圓柱形,90.66%,96.15%,96.85%,94.33%,95.12%,96.15%

,扣式,95.57%,95.19%,96.56%,97.19%,97.39%,97.41%

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,5.退貨率示意圖（退貨不超過當(dāng)月出貨的0.8%）,,,,,,

,,7月,8月,9月,10月,11月,12月

,方形退貨率,2.23%,2.98%,10.97%,1.34%,2.29%,1.69%

,圓柱形退貨率,0.47%,0.40%,3.07%,7.34%,0.52%,3.07%

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