2024年noc崗位職責(zé)6篇

2024年noc崗位職責(zé)6篇

目錄

第1篇noc運維工程師崗位職責(zé)

第2篇noc工程師崗位職責(zé)

第3篇nocmswirelessteamleader職位描述與崗位職責(zé)任職要求

第4篇noc自動化運營專家-798095839973職位描述與崗位職責(zé)任職要求

第5篇noc工程師崗位職責(zé)任職要求

第6篇noc運維工程師崗位職責(zé)任職要求

noc工程師崗位職責(zé)

nocanalyst網(wǎng)絡(luò)工程師(長駐外企)深圳市卓越方達科技有限公司深圳市卓越方達科技有限公司,卓越方達nocanalyst:網(wǎng)絡(luò)工程師

jobdescription:

7x24monitortheglobalnetwork,server,datacenterstatusviamonitortools

accordingtoworkinstructiontoescalateincidentstorelevantsupportteam/vendor

followworkinstructiontoperformroutineoperation(eg.systemhealthcheck,generatereport,userrequest)

requirements:

-diplomaoraboveinit-relatedmajororcommunicationengineeringmajor;

-1-2yearsworkingexperienceinmonitoreventpositionispreferred;

-goodserviceawareness

-goodcommandinbothwrittenandspokencantonese

-ccnaorccnpcertifiedisanadvantage;

-positive,independentandwithcan-doattitude;

-abletoreadenglishdocument&goodwritingenglish.

-goodcommunicationskill;

-needtotake24x7shift.(about

noc運維工程師崗位職責(zé)

noc運維工程師優(yōu)刻得優(yōu)刻得科技股份有限公司,優(yōu)刻得工作職責(zé):

1.利用網(wǎng)管平臺實時監(jiān)控云平臺系統(tǒng)的運行狀態(tài),對檢測到的問題,能夠根據(jù)問題的類型、嚴重程度,及時協(xié)調(diào)跟進人員進行處理;

2.通過接收各產(chǎn)品業(yè)務(wù)告警電話,管理故障處理跟蹤系統(tǒng)的事件報告,協(xié)調(diào)相關(guān)人員完成故障的處理;

3.根據(jù)要求進行故障排查、情況收集和故障處理反饋,解決云平臺遇到的網(wǎng)絡(luò)、系統(tǒng)等多方面的問題;

4.能夠響應(yīng)/處理初級網(wǎng)絡(luò)故障/服務(wù)器故障

任職要求:

1.目前這個崗位希望有機房運維經(jīng)驗,服務(wù)器硬件相關(guān)底子的伙伴。一年以上相關(guān)工作經(jīng)驗;

2.非常熟悉windowsserver、linux/unix操作系統(tǒng),可以快速建立常用應(yīng)用環(huán)境,能夠快速判斷解決常見問題和故障;

3.了解交換機、路由器等網(wǎng)絡(luò)設(shè)備、tcp/ip、網(wǎng)絡(luò)應(yīng)用協(xié)議;

4.有操作系統(tǒng)或網(wǎng)絡(luò)維護以及服務(wù)器維護經(jīng)驗,有一定的網(wǎng)絡(luò)故障、系統(tǒng)故障、應(yīng)用服務(wù)故障的分析調(diào)試能力優(yōu)先考慮;

5.具備ccnp/ccie/rhce優(yōu)先考慮,熟悉linux和unix具有redhat認證優(yōu)先;

6.適應(yīng)7x24工作體系優(yōu)先考慮,一個月4-5個夜班。

7.有過idc運維工作經(jīng)驗,與服務(wù)器硬件基礎(chǔ)知識的優(yōu)先

noc自動化運營專家-798095839973職位描述與崗位職責(zé)任職要求

職位描述：

工作職責(zé)：

1、作為全球自動化運維領(lǐng)域?qū)＜?，自動化運營組織核心成員，參與構(gòu)建自動化運營能力；

2、結(jié)合自動化運營指標體系、方法、流程，端到端審視和梳理自動化運營問題；

3、識別并推動相關(guān)責(zé)任人解決，提升自動化運維水平，提升noc自動化運營效率。

任職要求：

業(yè)務(wù)技能要求：

1、溝通能力、學(xué)習(xí)能力較強，英語可作為工作語言；

2、作為領(lǐng)域?qū)＜?，端到端跟進和推動自動化運營進展，對結(jié)果負責(zé)；

3、有一定的軟件編程經(jīng)驗優(yōu)先；

專業(yè)知識要求：

1.計算機、通信相關(guān)專業(yè)畢業(yè)（本科/碩士）；

2.3年及以上通信技術(shù)服務(wù)類工作經(jīng)驗，具備至少一種（含無線、微波、接入網(wǎng)、數(shù)通等）現(xiàn)場維護經(jīng)驗，熟悉2/3/4g網(wǎng)絡(luò)；

3.可結(jié)合已掌握專業(yè)知識經(jīng)驗，梳理并優(yōu)化現(xiàn)有自動化規(guī)則。

nocmswirelessteamleader職位描述與崗位職責(zé)任職要求

職位描述：

jobdescription：

1.overallmanagerofwirelessteaminbackoffice;

2.manageallwirelessbackofficeactivities;

3.ensuremanagementreportingonnocandparticipateinmanagementmeetings;

4.conductorparticipateinrecruitmentinterviewsforselectionofpersonnel;

5.identifytrainingneedsandmakeprovisioningarrangements;

6.maintaincompliancetoalltheprocessesrelatedtonoc;

7.improveskillofwirelessteambytrainingandexperiencesharing;

8.beonstandby24/7forremotesupportasrequired;

9.performsecondlinemaintenancesupportforallwirelessnesandassociatedelements;

10.solvetheproblemswithinslabasedonthecontractbetweenhuaweiandcustomers;

11.abletosummarize，explainanduploadtroubleshootingcases;

12.co-ordinatewithtacfortheresolutionofcriticalissue.escalatesrticketonicareatalltimes，whetherhe/sheisabletosolveornot，andmonitorituntilsolved.closetheticketwithinsla;

13.performancemanagement，monitornetworkandprovidekpireportsusingn.m.ssystem;

14.ensureallagreedcontractualandnon-contractualperformancekpi'sarereportedanddeliveredasperthehubusinessmodel;

15.setupupandensureconductingweeklygovernancemanagementsetupwithcustomerandaddressingallissuesinissuelogasperagreedtimelines;

16.proactivelymakingimprovement/handlingplansfor1).allkpi'snotmeetingthesla/wla's;2).handlingofspecialevents;3).regulatoryperformanceandguidelineadherence;4.networksecurityimplementation;

17.dailymonitoringofthenetworks;

18.takingcorrectiveactionaccordingly;

19.ensurepreventivemaintenance;

20.checkingrepeatedoutages;

21.implementationofaudittracker;

22.ensurestandardizationofprocessesandchangesasagreedwiththecustomerincorporated，educatedandcompliedtobywirelessteam;

23.sharingfindingsofothercriticalissue;

24.providesupporttocircleteamandensuregettingtimelykpioutage，slaandsitesignoff;

25.ensuresparepartsavailabilitythroughcustomerandspmsdepartment;

technicalskills：

§

excellentknowledgeofhuaweiwirelessequipment(bts3900，bsc6900，bsc6910，u2000-mbb);

§

excellentknowledgeof

gsm/umts/lte-fddprinciple;

§

knownetworkelementsofhuaweivenderinoneormorenon-wirelessdomain;continuetodevelop

expertisewithcurrentandemergingtechnologies;

§

goodknowledgeofwirelessskillforoneormorenon-huaweivender;

§

demonstratedteamleadingandmanagementability;

§

abilitytomulti-taskandworkinahighpressureenvironment;

§

experiencewithhuaweinmssystem(likeows);

§

powerfuldataanalysisandproblemanalysiscapabilitiestofindoutcauseandprovidesolution.

qualificationandexperience：

1、6ormoreyearsofexperienceinmobilecommunicationsindustryormanagedserviceenvironment，

majorityofthatwithinnocfunction

2、anengineeringdegreeintelecommunications/demonstratedrelevantexperience.

otherprofessionalskills

customerorientedapproachandgoodnegotiationskills

goodverbalandcommunicationskills

englishandanadditionallanguage(eitherchineseorlocallanguage)

powerfulproblem-solvingcapabilities;

noc工程師崗位職責(zé)任職要求

noc工程師崗位職責(zé)

noc工程師thenocengineerwillproactivelymonitorandadministerallmonitoring

systemsensuringmaximumuptimeandsystemavailabilitytothebusiness.thenetworkoperations

engineerwillprovide1stlevelengineeringsupporttoalltechnicalgroupsincluding(devops，systems，

network，dbanddevelopment)byrespondingto，investigatingandresolving，orassistingintheresolution

of，inatimelymanner，issuesreportedviatheservicedeskand/orautomatedmonitoringandalerting

systemssuchasprtg.thenetworkoperationsengineerwillassistthedevopsandinfrastructure

teamsinday-to-dayadministrativetasksandprojects.performresponsibilitiesinaccordancewithall

companystandards，policiesandproceduresbydoingthefollowingduties.

provide1stlevelengineeringandadministrativesupportfordevops，network，windows，and

linuxbasedinfrastructureandsystems.

?assisttechnologyoperationsengineeringstaffinday-to-dayengineeringandadministrative

duties.

?assisttechnologyoperationsengineeringstaffinimplementations，upgradesandpatchesof

systems.

?workaspartofthenocteaminsupportofbusinessobjectives，troubleshootingissuesand

outages，programimplementationsandclientrequests.

?managetroubleticketqueue，adheringtoitilchangeandincidentmanagementprocesses.

?createandmaintaindocumentationforfunctionalareasofresponsibilityincludingplaybooksfor

otherstaffmembersofthenocteam.

?assistininternalcustomernetworkingissues.

?assistinformationsecurityteaminmeetingallsecuritycomplianceregulationsandrequirements.

includesdocumentation，logmanagementandrespondingtoauditrequests.

?providegeneralofficeitsupportasneededthenocengineerwillproactivelymonitorandadministerallmonitoring

systemsensuringmaximumuptimeandsystemavailabilitytothebusiness.thenetworkoperations

engineerwillprovide1stlevelengineeringsupporttoalltechnicalgroupsincluding(devops，systems，

network，dbanddevelopment)byrespondingto，investigatingandresolving，orassistingintheresolution

of，inatimelymanner，issuesreportedviatheservicedeskand/orautomatedmonitoringandalerting

systemssuchasprtg.thenetworkoperationsengineerwillassistthedevopsandinfrastructure

teamsinday-to-dayadministrativetasksandprojects.performresponsibilitiesinaccordancewithall

companystandards，policiesandproceduresbydoingthefollowingduties.

provide1stlevelengineeringandadministrativesupportfordevops，network，windows，and

linuxbasedinfrastructureandsystems.

?assisttechnologyoperationsengineeringstaffinday-to-dayengineeringandadministrative

duties.

?assisttechnologyoperationsengineeringstaffinimplementations，upgradesandpatchesof

systems.

?workaspartofthenocteaminsupportofbusinessobjectives，troubleshootingissuesand

outages，programimplementationsandclientrequests.

?managetroubleticketqueue，adheringtoitilchangeandincidentmanagementprocesses.

?createandmaintaindocumentationforfunctionalareasofrespon