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ILLUSTRATIVE

)))ismExample????????????????????Note:(1)QuantityofShipment=#oftrucksxrequired#ofoperatinghours???▲

PhaseICompleted?????????Key新???????????/???????????????????

???

??Illustrative??????????????????

??????Accomplishment

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~~~Great

Client

WorkPOSCOchangedC&Cinvestmentprocess

Conductedbestpracticesgapanalyses

SMassessment&analysisalsohassomeopportunitypracticesgapanalysesPOSCOchangedC&Cinvestmysisalsohassome&analysisalsohassomeopportunityBestofBestCompanyMajorBrandsProductsCommentsBalancedapproachComprehensionCommitmentCapabilityBusinessProcessABMViewofBusinessProcess$Total$Total$Z$Y$X=NonvalueaddedPhaseIPhaseIIPhaseIIIBusinessValueIndexModelingBusinessPortfolioStrategyDevelopmentISMModelingPOSCO

ISM

Framework

DevelopmentPOSCO

ISM

Framework

ValidationPOSCO

ISM

ImplementationPlanning?OrganizationManagementResource????Solid

LeadershipClear

MissionSelf

Learning?????????????????????/???/????????????????????Feedback????????Review???????/??????????????????/???????/???????????????/??????Callingcard??/???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????BestPrice

EvaluationRelationship

RestructuringVolume

ConcentrationProduct

Specification

ImprovementJointProcess

ImprovementGlobal

SourcingStrategic

Sourcing???????????????????System/Networking?????????Timeness??Leadtime?????????????????????????????CS???????????????????

Interface?????????????????????????????VISION??????????????????????????????????..OperationPlanningNetwork

managementStructureHardwareSoftwareNetwork

TechnologyStagesofExcellence:QualitativeManufacturing

DatabasesResultEconomicandbusinessenvironmentPoliticalandeconomicrisksOrganizationandmanagementsystemsCompetitorsCustomersanddistributionChannelsandinfrastructureIndiaBrazilABCSmallcarLargecarMinivanJeepTruck"Sell1,Replenish1"Implementation

PhaseII

PhaseIIIDevelopactionableplansfortargetmarkets/options

PhaseICorporateandbusiness

unitstrategy

developmentDetermineOptionsForkliftExcavatorMachineToolHelicopterRailProjectBenefitsRealisationExpectedDeliverablesActualDeliverablesVarianceCauseofVarianceImpactonOverallBevefitsProjectAProjectBProjectCFinancialDistributionSales&MarketingOrganizationOperationsServicesCapacityPlanningNetworkPlanningTechnologyStrategyRegulatoryStrategyInternationalDomesticTollLocalServiceWirelessBroadband/MMVideoTraditionalTelephonyBusinessplanBusinessdomain??????

??issues??/????N/W?????????????/????ReconciledifferencebetweenbudgetandactualChargebackcosttobusinessunitMakesystemmanagementcontractBudgetforsoftwaredevelopmentBusinessrequirementsAnalyzebusinessEnvironmentSetdirectionDevelopentrystrategyBusinessplanBusinessstrategyCreateTransportDeliverLong-HaultransportLocaltransportInterfacemanagementEnd-userterminalCustomerProgramcreationValue-addedservice1?????

????3??????4???????7????????

??8????10????11????12????6??????5???????????29?????????????Business

infrastructureTechnical

infrastructure...thencanyouhaveOptimalorganizationalstructureStreamlinedITmanagementpracticeLowcostHighclientsatisfactionAppropriateapplications&datainsupportofbusinessCosteffectivedatacenterOptimalnetworkEffectiveclientserverdirectionEmpoweredEnd-usercomputingandofficeautomationAlignedITstrategy...thenyoucanexpectBusiness

infrastructureTechnical

infrastructureSub-optimalorganizationalstructureDisjointedITmanagementpracticeHighercostLowclientsatisfactionInappropriateapplications&dataCostlydatacentersSub-optimalnetworkIslandsofineffectiveclientservercomputingInflexibleEnd-usercomputingandofficeautomationMisalignedITstrategy?????????????1??

21??

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withLGonJuly1銳普PPT論壇chinakui獨(dú)家搜集VISION

AnalyzeMROinventoryprofileatahighlevelDetermineifinventorylevelsareexcessiveDetermineadequacyofinventorymanagementproceduresActivity1Activity2Activity3Call(202)337-5550?????EndingInventory(AsofJune30,1996)?HighLowKeyProcurementManufacturingSalesOrderManagementDistribution

MarketforceFactorsSpecificIssuesForPOSCOSupplyMarketComplexitySuccessful

ImplementationDefinehigh

levelbusiness

processValidate

with

usersDevelopdownto

detaillevelValidatewith

usersagainWrite

codePrototypeValidatewith

usersPITshould...PITTest

PhaseIIDevelopactionableplansfortargetmarkets/optionsEDS/A.T.KearneyIndustryis

changingfrombeing

productiondriven

tomore

marketdrivenFocusoncustomersatisfactionImprovedmarketingandsalesskillsNewproductswithspeedtomarketCloserrelationshipwithcustomersandsuppliersMoresensitivitytoenvironmentalissuesHansolPaperOrganizationInformationTechnologyStrategySales&MarketingProductionLogisticsPurchasingInfrastructureVisionStrategyOrganizationOperationsStrategyArewepositionedproperlyinthemarketplace?Arewebuildingtherightresourcesandcompetencies?Arewedoingthethingsright?ValueOwnershipValueEfficiencyValueProcessdrivensolution"Wewantchange"ValueProcess+peopledrivensolutionPeople'snaturaltendencytoresistchangeSuccessfulprojectsUnsuccessfulprojectsFocusWinningsolution,resultingOperationPlanningNetwork

managementStructureHardwareSoftwareNetwork

TechnologyResultEconomicandbusinessenvironmentPoliticalandeconomicrisksOrganizationandmanagementsystemsCompetitorsCustomersanddistributionChannelsandinfrastructureIndiaBrazilABCSmallcarLargecarMinivanJeepTruck"Sell1,Replenish1"FinancialDistributionSales&MarketingOrganizationOperationsServicesCapacityPlanningNetworkPlanningTechnologyStrategyRegulatoryStrategyInternationalDomesticTollLocalServiceWirelessBroadband/MMVideoTraditionalTelephonyBusinessplanBusinessdomainR&D?????????????????????????????????????????????????????????????????????????????????????????Needs??4P?????????????????VolumeConcentrationProductSpecificationImprovementGlobal

SourcingRelationshipRestructuringBestPracticeEvaluationJointProcessImprovementJapanNationalRailroadBusinessPerformanceandImprovementEffortsOperatingratio(%)Cumulativeoperatinglosses(JP¥trillion)MaintenanceConstructionR&DEngineeringBEDEBDDDManufacturingProcurementData

CenterHardwareSoftwareManagementONSETelecom}PPT?????PROCESSInserttextInserttextInserttextInserttextInserttextInserttextInserttextInserttextPage2Page3InserttextKeyDecisionPointInserttextKeyDecisionPointInserttextTextInserttextTextTextTextTextTextTextPROCESSPage4TextTextTextTextTextTextTextTextTextTextTextTextTextTextInserttextInserttextInserttextInserttextInserttextInserttextPROCESSPage5TextTextTextTextTextTextTextTextTextInserttextInserttextInserttextInserttextInserttextInserttextPROCESSPage6InserttextInserttextInserttextInserttextInserttextInserttextInserttextPROCESSPage7InserttextInserttextInserttextInserttextInserttextInserttextInserttextPROCESSPage8InserttextInserttextInserttextInserttextInserttextInserttextOperational

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bizpptbizppt

eSystemeProcesseStrategye-CompanyePeople1?2?2?12?4?5?3?7?8?6?10?9?11?1?12?11?ⅠIIIIIIVⅠIIIIIIV6??6??4?5?6?7?8?9?10?10?11?12?1?2?3??????????

SOWT

??(O)??(T)??(S)??(W)???BizModelDesign?????????????e-Business????Vision?????e-BusinessCSFStakeholder??Diagnosis&AssessmentBenchMarkingOpportunitiesPositioningOpportunitiesScreening???To-Be????To-Be???????????????Prototyping????eStrategye-InitiativeFramework???IT???????????e-Business?????????012345132456789132456789Stage1Stage2Stage3Stage41234568910111213134568921011131277456?????????????????????????????12????3????????????????????????????45????????????

???????????????????????687???????????????????

????????????????????????(Baseline)?????????????????????????????,??????

??????EndUserComputing???????????????? ????????????????GraphicUserInterface

???????????????????Pop-Up???????????????????????????WebBase???????????AIM??????????????????????????Phase-????-???????????????????????????????????????????????????????????????????????,???????,???????????Legacy,3rdpartyproduct?????????????????????Reporting?Logging????Phase?????,?????????????????????????????QA??????????????????????????,???,????????????????,?????????????????,

?????????????8???????????????????????????????????????????? ??????????(Baseline)???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????,

?????????????????????/??????????????????????????????????????????????????????????????????????????????????????

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???????????/???????????????????????????/????????????????????/?????????????EVA??EVA??EVA??

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EVA??

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EVA??

??????????

EVA??Factor???EVA???????

EVA?????????????????????????????????????????????????(TIDS)???????(Kiosk)???????????????TIDS????????????????

???????????????????????????????(??)

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???????????(?????????)?/?/?????????,?????????????????????????????????????????????????????/?????????????????????????LG??,LG??????????????????????,???????????????????KAIST????????????20???

(?????)????DACOMSKT???LGT????????PCSK-COM??????????????????????????????LG??LG-EDSLG??LG??LG??LG????LG???LG???LG?????/????????????/???????/???????/????????????????????????????????????????????????

(????????????)????????????????????????????????????/????/??????????????????????????????????????????????????????B&B?????LG-EDS???????????ERP??????,???????,????,??????????Oracle?? ?????????????????????????????????????????????????????????????????????????????????????????????/?????,??,????Web???????????(TOInB)??????????????ERP,ABC,BSC?????,??,?????????LG-EDS????????????????????????????ERPPackage???????????????????????????????????

???????????????????????????

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????,??????,

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???????????????????????????????,??,????/??,?????

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?????????

?????????

??????????????????????????????LG-EDS???,?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????e-KNR???????????????????????????

????????????????????????????????????????DB?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????,???,???,????,????????????????????????

????CRM?????????????????????????????????????????????????,???,???,????,????????????????????????????????????????,????????????????????????,????,?????,?????,????????,??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????BritishSkyBroadcasting,DirecTV,Telewest,NTL(Cable&WirelessPLC)???????????????????,????????????Telewest??????????????????????????????????????????????@Home,CableLyonnaise,Videotron,Casema,Saturn,Austar?Arbor/BP???????????????ReferenceSite???????????????Cable&Satellite?????????????????????Broadband???????????????????????LG-EDS???????????????????????????????????????????????????????

??VR?????????

??????????????LG?????????????????????????????,?????????????????????(Billing)???,LG???Billing&CustomerCare???,?????????????????????????????????????,???,???????300???????????????SI???????????????????????????????????????????????????????????RAID1,5?????????????????????????????????????????????????????????????????????????????????????????????DB2????????????????????????????\?????????????????????????????????????????????????????????????/???????????????????????ORACLER11i???????ERPPackage????????????????????????????????21?????

???????????????????,?????,????????????,

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????????????????????????????????????????????????????????????????,???????????‘??????’????????????????????????????

?????,????????????????

????????????Re-Modeling?????????????,????????????e-?????????????????????????????????FinancialManagementScopeManagementQualityManagementContractManagementCommunicationManagementResourceManagementScheduleManagement??????????????????????????????????????RiskManagement????(RiskManagement)??????/??(RiskAssessment)??????(RiskHandlingManagement)??(Mitigation)??(Transfer)??(Acceptance)????????????????????????????????????????????????????????????????????????????????????????????EC????????????????????????????????????????????????????????????????????????????????????????????/??????????????????????????????????????????(OLAP,DataMining??)????????????????????????????????????????????,????,???????????????????(CRM?????DW??)??????????????????????????????????????????????????????????????????????????????????????????????????????????????????/?????????????????????????????????????????????????????????????????????????????????????????????????,?????????,????????????????????????????????????????????(????,?????)??????????????????,???????????????????????????????????????????????????????????????SPICE???????????????????????????????????????Prototype????????????????????????(????)?????(?????)???????????????????????????????????????????????Prototype????????????????????????????????????????????????????????????????????????????????/??????????????????????????????????????????????CRM?????????????????????????????????????????????????????????????????????????????.??????????????????????????????????????????????????????????????????????????????????????????????CRM???????????????????????????????????????????CRM???????(????????)??????DW????????????LG??????????LG?????????DB????????????????????????????????????????????????????????????????????5?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????Work-Net???????,?????

-??/??/????????

-LG?????,???????????:?170?

(????????????)???????????????????????????????DB??????????????/????????????,????????,????????????????????????????????????????????????????????????????????OracleApplications????????Communication?????ERP????????????????????????????????????????????????????????????????????,??????????????????/?????????,?????????????????????ERP???????????????????Risk????Confidence???LearningCurve?????????????????????????AIM????????????????????/???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????Upgrade??????????????????????????????????????????????????????????????????????????????????????e-KDB??????

?????????????????????????????????????,??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????)????????????????CRM???Commerce????????Marketing&DistributionChannels???Carriage??????????????????????????????????????????????????????????????????????????,?????????,?????/?????????????:???????????????????????????????????????????/

?????:?????????????????????????-??????????????,???????????Content????Context???Content???????????????????????????????CommunicationService????????????????????????????ABM,VBM,BSC,Discoverer,Express,FinancialAnalyzer,SalesAnalyzer,KMSWarehouseBuilder,DataMartSuite,K*Loader,K*ManagerOracleApplication,ECOracleInterofficeOracleWorkflowOracleMethod:CDM,AIM,PJM,

DWM,EMM,PRM….Developer,Designer,jDeveloper/java,WebDB,???1????2?BusinessPr

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