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FY

2023

South

AfricaCountry

Opinion

Survey

ReportECR

Business

IntelligenceTeam

|

December

2023AcknowledgementsTheSouth

Africa

Country

Opinion

Survey

ispart

oftheCounty

Opinion

SurveyProgram

series

ofthe

World

Bank

Group.

Thisreport

was

prepared

bythe

BusinessIntelligence

(BI)

team,

ledby

José

DeBuerba

(Senior

External

Affairs

Officer)

andSvetlana

Markova

(Senior

External

Affairs

Officer).

Yulia

Danilina,

JessicaCameron,NanLin,and

Sofya

Gubaydullina

oversaw

design,

reporting,

andanalysis

of

thesurvey

results.

Noreen

Wambui

andIrina

Popova

provided

datasupport.BIacknowledges

thesignificant

contribution

from

the

South

Africa

country

team

andindependent

fielding

agency,

Ipsos

AfricaCenter

forDevelopment

Research

andEvaluation.

Inparticular,

BIisgrateful

for

the

support

from

Lavinia

Thoriso

Engelbrecht(Senior

External

Affairs

Officer),

RuthConnick

(Operations

Officer),

andMaria

MboonoNghidinwa

(External

Affairs

Officer)

who

coordinated

thesurvey-related

activities

fromPretoria,

South

Africa.ContentsObjectivesMethodology

OverviewOverall

ContextOverall

Attitudes

Toward

the

World

Bank

GroupWorld

Bank

Group’s

Support

in

Development

AreasWorld

Bank

Group’s

Work

and

Engagement

on

the

GroundWorld

Bank

Group’s

Financial

Instruments

and

Knowledge

WorkThe

Future

Role

of

the

World

Bank

Group

in

South

AfricaCommunication

and

OutreachDemographics

of

the

Sample

and

Detailed

Methodology3ObjectivesThissurvey

was

designed

toassist

the

World

BankGroup

(WBG)

ingaining

abetter

understanding

of

howstakeholders

inSouthAfricaperceive

theWBG.

Thesurvey

explored

thefollowing

questions:1.

Overall

Context:

How

do

stakeholders

perceive

the

country’s

direction?

How

familiar

are

they

with

the

WBG?

How

muchdotheytrust

theWBG?2.

KeyIndicators:

What

opinion

do

key

stakeholders

have

of

the

WBG

when

it

comes

toits

effectiveness,

relevance,alignment

with

South

Africa’s

development

priorities,

andother

keyindicators?

Areopinions

improving

or

declining?3.

Development

Priorities:

What

areas

of

development

areperceived

tobethemost

important?

Have

theprioritieschanged

over

thepast

three

years?

Howeffective

istheWBG

perceived

tobeintheseareas?4.

Engagement

andWork

onthe

Ground:

What

dokeystakeholders

value

themost

andtheleast

when

itcomes

totheWBG’s

work

inSouth

Africa?Howisthe

WBG

perceived

as

adevelopment

partner?

Areopinions

improving

or

declining?5.

Financial

Instruments

andKnowledge

Work:

What

opinion

dokeystakeholders

have

of

WBG

financialinstruments

andknowledge

products?

Areopinions

improving

or

declining?

What

arestakeholders’suggestions

toimproveWBG’s

effectiveness?6.

Communication

andOutreach:

What

arethe

preferred

communication

channels

and

which

channels

arereported

tobeused

themost?

Arethere

differences

among

stakeholder

groups

interms

of

preferred

channels?7.

MessageRecall:

What

key

topics

that

the

WBG

communicates

do

stakeholders

recall?

Is

there

arelationship

betweenmessage

recall

and

views

of

theWBG’s

work?4Methodology

OverviewPrivateSectorGovernmentInstitutionMedia27%?

FieldedJuly

2023thruOctober

2023?

1,313

potential

participants

wereasked

to

complete

amostly17%quantitative

survey?

Respondents

completed

the

questionnaire

online

orin

person13%12%?

List

of

names

provided

bythe

WBG

country

team

andsupplemented

bythe

fielding

agencyBilateralor

MultilateralAgencyLocalGovernment?

Process

managed

on

the

ground

bythe

fielding

agency9%?

310

participants

(24%

responserate)?

61%from

KwaZulu-Natal,

25%from

Gauteng?

34%currently

collaborate

withthe

WBGCivilSociety8%Academia/ResearchCenterProvincialGovernment7%?

ComparedtoFY19Country

Survey?

96

participants

(20%

response

rate)5%?

Respondents

completed

the

questionnaire

online?

58%collaborated

with

the

WBGOfficeofthePresident,DeputyPresident,Minister1%1%Officeof

aParliamentarianClick

here

for

details

ofthe

Respondent

Sample

and

Methodology.QWhich

ofthe

following

best

describesyour

current

affiliation?(Selectonly1response)

(Percentage

of

Respondents,

N=310)56Overall

Context“Support

for

the

creation

of

jobopportunities,

especially

for

youth.

Strengthening

the

leadershipcompetenciesinthenationalandlocalgovernments.

Minimizationof

theinequalityin

South

Africa.”(ProvincialGovernmentRespondent)“Support

Departments

addressing

poverty

reduction,

broadening

social

protection

measures,

digitaltechnology,

and

government

measures

to

beresponsive

to

shocks

asaresult

of

climatechange.

Themaincontribution

wouldalsobeto

assist

[the]

government

in[the]

creation

of

jobsinorder

toemploythe

majorityofthe

youth.”(GovernmentInstitution

Respondent)QInyouropinion,

what

is

the

mostimportantthingtheWorld

BankGroup

coulddo

tohelpincreaseitseffectiveness

in

South

Africa?

(N=249)Respondents

inSouth

AfricaareConcernedabout

the

Country’s

DirectionA

plurality

of

respondents

feltthat

South

Africa

was

headedinthewrong

direction.

Justover

athird

feltthatthe

countrywas

headed

intheright

direction.35%?

Incontrast,

amajority

of

respondents

inthe

FY19Country

Survey

were

“somewhat

optimistic”

(59%)

or“very

optimistic”

(14%)

about

thefuture

of

South

Africa,andjust

under

aquarter

of

respondents

were“somewhat

pessimistic”

(19%)

or

“very

pessimistic”

(3%)about

thefuture.The

rightdirectionThe

wrongdirectionNotsure42%24%Q7Ingeneral,would

you

say

thatSouth

Africaisheaded

in

...

?(Percentage

ofRespondents,

N=310)Consistent

Familiaritywiththe

World

Bank?

Year

comparison:

Respondents

inthisyear’s

CountryAllRespondents7.0Survey

reported

thesame

level

of

familiarity

withtheWorld

Bankas

respondents

inthe

FY19

Survey:Media7.7Mean

familiarity:FY23

=7.0FY19

=7.0Bilateralor

MultilateralAgencyGovernmentInstitutionProvincialGovernmentPrivateSector7.4?

Collaboration

withthe

WBG:

Respondents

who

indicatedthat

they

collaborate

with

the

WBG

reported

significantlyhigher

levels

offamiliarity

with

theinstitution’s

work:7.06.9Mean

familiarity:Collaborate

withWBG=7.7Do

not

collaborate

=6.66.8CivilSociety6.8Academia/ThinkTankLocalGovernment6.66.512345678910MeanRatingofFamiliarityQHowfamiliar

areyou

with

thework

of

theWorld

BankGroup

inSouthAfrica?Scale:1Notfamiliaratall

10Extremely

familiar

(N=310)

Statistically

similaracross

stakeholder

groups8The

WBGisthe3rd

MostTrusted

Institution

inSouth

AfricaAcademia/thinktanks/researchinstitutions7.57.37.0CivilsocietyTheWorldBankGroupPrivatesector*7.27.0Respondents

inSouth

Africagave

the

highest

ratings

oftrust

foracademia,

civil

society,

theWorld

Bank

Group,the

private

sector,

andthe

South

African

Reserve

Bank.7.17.16.1SouthAfricanReserveBank(CentralBank)*Atthe

sametime,

government

institutions

inSouth

Africawere

the

least

trusted

among

the

institutions

studied,including

the

national

government,

provincial

government,Parliament,

and

local

government.8.06.9TheUnitedNations(UN)6.5Regional

developmentbanks(e.g.,DBSA,NDB,AfDB)6.76.2FY23FY19?

Of

note,

ratings

of

trustwere

significantly

higher

inFY23than

intheFY19

survey

for

the

private

sector

andnationalgovernment.

Incontrast,

although

stillamong

thetop5most

trusted

institutions,

theSouth

African

Reserve

Bankreceived

significantly

lower

ratings

oftrust

inthisyear’ssurvey

compared

toFY19.6.76.6TheInternationalMonetaryFundMedia6.66.15.9Nationalgovernment*ProvincialgovernmentParliament5.15.95.85.5Localgovernment12345678910To

what

extent

do

you

trusteach

ofthe

following

groupstodo

what

isright?Scale:1To

no

degree

atall

–10To

a

verysignificantdegree

(FY23N=~292;

FY19

N=80)*Significantly

different

betweenyearsQMeanRatingofTrust910Overall

AttitudestowardtheWorld

BankGroup“Theworkdone

bythe

World

Bank

iscommended;

however,the

followingareas

need

tobestrengthened:

1)Capacity

building

anddevelopment,

2)

Climatechange

and

energy

efficiencyfunding,

3)Provision

of

support

for

the

SmartCityinitiatives

inmunicipalities,

4)Support

for

sourcingfunding

from

similarpartners

orinstitutions,

and5)Infrastructure

refurbishment

and

planningforsustainability.”(Local

GovernmentRespondent)“Byworkingclosely

withthe

South

African

government,

the

World

Bank

Groupcan

alignitsstrategiesandprograms

withnational

development

priorities.

Thiswill

ensure

that

resources

aredirectedtowards

areas

of

greatest

need

andhave

ameaningful

impactonpoverty

reduction.

Additionally,close

collaboration

willenablebetter

coordination

between

different

development

partners,

avoidingduplicationof

effortsand

maximizing

efficiency.”(Academia

Respondent)QInyouropinion,

what

is

the

mostimportantthingtheWorld

BankGroup

coulddo

tohelpincreaseitseffectiveness

in

South

Africa?

(N=249)Improvement

across

Key

Performance

IndicatorsInFY23,

respondents

perceived

theWBG

assignificantly7.4more

relevant

todevelopment

inSouth

Africa,

morealigned

with

their

development

priorities

for

thecountry,having

more

influence

on

thedevelopment

agenda,

andbeing

more

effective

at

achieving

development

results

inSouth

Africa.Relevance*6.17.26.6Alignmentwithdevelopmentpriorities*?

Ofnote,

respondents

from

bilateral/multilateral

agenciesandthe

media

gave

the

highest

ratings

for

the

WBG’swork

helping

toend

extreme

poverty

inSouth

Africawhile

those

from

provincial

government

andcivil

societygave

significantly

lower

ratings.7.17.0Influencesthe

developmentagenda*FY23FY195.6Effectivenessinachievingresults^*6.16.8Endsextremepoverty12345678910MeanRatingQThe

WBG

currently

playsarelevant

rolein

development

in

SouthAfrica.

Scale:1Strongly

disagree

–10Strongly

agreeTo

whatextentdoestheWBG

influence

thedevelopment

agenda

in

South

Africa?Scale:

1To

no

degree

at

all

–10To

averysignificant

degreeHoweffective

has

theWBG

been

in

achieving

development

results

inSouth

Africa?

Scale:

1Noteffective

at

all

–10

VeryeffectiveTheWBG’s

workis

aligned

withwhatIconsider

thedevelopment

priorities

forSouth

Africa.

Scale:

1Strongly

disagree

–10

Strongly

agreeTheWBG’s

workhelps

end

extremepovertyin

South

Africa.

Scale:

1Strongly

disagree

–10

Strongly

agree*Significantly

differentbetweenyears^Comparedtoameanscore

of

thetwoquestions

asked

in

FY19:

"Overall,

please

rateyour

impression

of

theWBG’seffectiveness

in

SouthAfrica.

Scale:

1Noteffective

atall

–10

Veryeffective;

Towhatextent

does

theWBG’sworkhelp

toachieve

development

results

in

SouthAfrica?

Scale:

1To

no

degree

atall

–10

Toaverysignificant

degree11Consistently

PositivePerceptions

of

theWBGAcross

StakeholderGroups7.37.47.78.1Relevance6.57.17.47.87.17.77.6GovernmentInstitution7.27.1Comparisons

of

ratings

forkeyTrustintheWBG6.4performance

indicators

betweenstakeholder

groups

suggest

thatrespondents

from

civil

society

have

lesstrust

intheWBG

and

lesspositiveperceptions

ofthe

WBG’s

relevance,alignment,

and

effectiveness

compared

torespondents

from

other

stakeholdergroups;

however,

thisdifference

didnotreach

statistical

significance.ProvincialGovernment7.77.8LocalGovernment7.27.27.97.7Bilateral/MultilateralAlignmentwithdevelopmentpriorities6.07.07.0CivilSociety7.5PrivateSector7.07.06.4Influencesthe

developmentagendaAcademia7.77.7Q6.66.96.7MediaTheWBG

currently

playsarelevant

rolein

development

inSouthAfrica.

Scale:

1Strongly

disagree

–10Strongly

agreeTo

whatextentdoyoutrust

theWBG

todowhatisright?Scale:

1To

no

degree

atall–10To

averysignificant

degree6.86.4To

whatextentdoestheWBG

influence

thedevelopmentagenda

in

SouthAfrica?Scale:

1To

no

degree

atall–10To

averysignificant

degree6.8Effectivenessinachievingresults7.57.2All

statisticallysimilar

acrossstakeholder

groups6.0Howeffective

has

theWBG

been

in

achieving

developmentresults

in

South

Africa?Scale:

1Noteffective

at

all–10

Veryeffective6.97.4TheWBG’s

workis

aligned

withwhatIconsider

thedevelopment

priorities

for

SouthAfrica.Scale:

1Strongly

disagree–10Strongly

agree12345678910MeanRating12FamiliarityLeads

toMore

Positive

Perceptions8.17.97.87.8Comparing

ratings

of

keyperformance

indicators

amongRelevance*6.96.9respondents

highly

familiar

with

theWBG

(ratings

of

8-10ona10-point

scale)

and

those

with

littlefamiliaritywith

theWBG

(ratings

of

1-4

ona10-point

scale),

one5.7canseethat

themore

familiar

stakeholders

are

with

theWBG,

themore

positive

perceptions

theyhave

of

theTrustintheWBG*5.3WBG

anditswork.Influencesthe

developmentagenda*Meaningful

engagement

and

outreach

cancontinuetoincrease

positive

perceptions.6.45.45.3Alignmentwithdevelopmentpriorities*6.87.7Effectivenessinachievingresults*6.64.912345678910MeanRatingHowfamiliarareyou

withtheworkoftheWBG

inSouthAfrica?HighFamiliarity(8-10)SomeFamiliarity(5-7)LowFamiliarity(1-4)QTheWBG

currently

playsarelevant

rolein

development

in

SouthAfrica.

Scale:

1Strongly

disagree

–10

Strongly

agreeTo

whatextentdoyoutrust

theWBG

todowhatisright?

Scale:

1To

no

degree

atall

–10To

averysignificant

degreeTo

whatextentdoestheWBG

influence

thedevelopment

agenda

in

South

Africa?Scale:

1To

no

degree

at

all

–10To

averysignificant

degreeHoweffective

has

theWBG

been

in

achieving

development

results

inSouth

Africa?

Scale:

1Noteffective

at

all

–10

VeryeffectiveTheWBG’s

workis

aligned

withwhatIconsider

thedevelopment

priorities

forSouth

Africa.

Scale:

1Strongly

disagree

–10

Strongly

agree*Significantly

different

betweenlevels

offamiliarity13South

AfricaOnParwithother

FY23

Easternand

SouthernAfricaand

IBRD

Countries

onKey

Performance

Indicators7.4Relevance7.37.17.2TrusttheWBG7.67.4SouthAfricaFY237.2AlignmentwithdevelopmentprioritiesInfluencesthe

developmentagendaEffectivenessinachievingresults6.7OtherEastern&SouthernAfricaFY237.27.17.2OtherIBRDFY236.87.07.17.012345678910MeanRatingQOther

FY23Eastern

and

Southern

Africacountries

included

Kenya,

S?oToméand

Príncipe,

Tanzania,and

ZimbabweOther

FY23IBRDcountries

included

Albania,

Algeria,

Armenia,Azerbaijan,Egypt,

Jamaica,

Malaysia,

Mongolia,Montenegro,North

Macedonia,

Romania,Serbia,

and

Türkiye14Stakeholder

Trends

across

Performance

IndicatorsRespondents

from

bilateral/multilateral

agencies

andmediaAllRespondents7.1hadthe

highest

mean

rating

across

theaggregatedresponses

totheseventeen

COSindicator

questionswhereas

respondents

from

civil

society

hadthe

lowestratings;

however,

thisdifference

didnot

reach

statisticalsignificance.Bilateralor

MultilateralAgencyMedia7.67.6?

Collaboration

withthe

WBG:

Respondents

whoindicated

thattheycollaborate

with

theWBG

gavesignificantly

higher

ratings

across

theaggregatedindicator

questions

compared

torespondents

who

donotcollaborate

with

the

WBG:ProvincialGovernmentAcademia/ResearchCenterPrivateSector7.47.2Mean

rating:Collaborate

withWBG=7.6Do

not

collaborate

=6.87.0LocalGovernmentGovernmentInstitutionCivilSociety6.96.96.312345678910MeanRatingof

Aggregated

Indicator

QuestionsQAll

IndicatorQuestionsasked

on

aScalefrom1to

10.Click

here

for

details

ofthese

IndicatorQuestions.1516World

Bank’s

SupportinDevelopment

Areas“TheWorld

Bankneeds

toallocate

itsresources

strategically

to

support

projects

andinitiatives

thataddress

South

Africa's

most

pressing

development

needs,

such

as

infrastructure

development,education,

healthcare,

andjobcreation.”(Civil

Society

Respondent)“They

candevelop

aninclusive

South

Africa

bytackling

theroot

courses

of

poverty,

inequality,

andunemployment

through

coordinated

reforms

that

couldhelpSouth

Africamake

further

progresstowardsits2030

visionin

theNationalDevelopment

plan.”(PrivateSector

Respondent)QInyouropinion,

what

is

the

mostimportantthingtheWorld

BankGroup

coulddo

tohelpincreaseitseffectiveness

in

South

Africa?

(N=249)Development

AreasforWBGFocusHigh

priorityforgovernmentinstitutions(71%)Jobcreation/employmentHealth53%35%34%33%PublicsectorgovernanceEducationJob

creation

was

byfar

thetop

area

inFY23

where

stakeholderswould

liketheWBG

tofocusitsresources,

followed

by

health,public

sector

governance,

education,

and

energy.Energy31%29%25%?

Although

job

creation,

education,

and

public

sector

governancewere

among

thetop

priorities

for

theWBG

identified

intheFY19

survey,

respondents

inthisyear’s

survey

consideredhealth

andenergy

of

much

greater

priority,

both

being

identifiedbythree

timesas

many

respondents.PrivatesectordevelopmentCrimeandviolenceAgricultureandfood

securityHigh

priorityforprivatesector(45%)25%25%Environment/naturalresourcemanagementIn

your

opinion,

whatisthemostimportantthing

theWBGcould

do

tohelpincrease

itseffectiveness

in

South

Africa?Water

supply

andsanitationinfrastructure23%21%ClimatechangeSocialinclusion“Strengthen

World

Bank

work

with

theprivate

sector

tosupport

competition,access

tomarkets,and

development

ofthe

SMMEsector.

Support

regionalintegration

through

development

and

funding

support

of

large

infrastructure20%19%Macroeconomicstability&debtsustainabilityprojectsin

road,water,andrail.”(Government

Principal

Respondent)“Providing

and

equipping

South

Africanyouth

withthe

necessary

skills

andemploymenttoeffectively

participate

intheeconomy.…Youthmake

upthemajorityofthe

population.

Ifwe

caninvest

inthe

youth

and

decrease

theunemployment

levels

inthis

country,then

we

canachieve

allother

setGenderequityTrade17%15%15%13%High

priorityforprovincialgovernment

(27%)andprivatesector(25%)UrbandevelopmentRegionalintegrationDigitaldevelopmentSocialprotectionTransporteconomicobjectivesand

goals.”(Academia

Respondent)“Stopload

shedding,

strengthening

theecosystem

formicro,

small,andmedium

enterprises,

creating

growth

and

increased

opportunities

for

jobs.”(Media

Respondent)13%12%11%Q17Which

areas

shouldtheWBG

prioritize

inits

work

inSouthAfrica

tohavethe

most

impact

ondevelopment

resultsinthecountry?

(Chooseno

more

than

5)(Percentage

ofRespondents,

N=308)Effectiveness

ofWBG’sFinance

/Institutions/EconomicGrowthSupportin

Sectoral

Areas6.9Publicsectorgovernance6.5TheWBG’s

work

inhealth

received

thehighest

ratings

of

effectiveness

and

wassignificantly

improved

compared

toFY19.

Inaddition,

ratings

for

theWBG’seffectiveness

ingender

equity,

environment/natural

resource

management,

jobcreation,

urban

development,

anddigital

development

significantly

improved.7.0Privatesectordevelopment6.3FY23FY197.0Trade/Regionalintegration^6.3Human

Development6.5Jobcreation/employment*5.07.3Health*6.2Micro

Small&MediumEnterprises(MSME)development6.66.9Genderequity*5.0FY23Infrastructure6.8FY19SkillsdevelopmentYouthissues7.06.96.8Urbandevelopment*Digitaldevelopment*6.26.55.3EnvironmentalSustainabilityWatersupply

andsanitationinfrastructure6.5Environment/naturalresourcemanagement^*7.16.76.7EnergyFY23FY195.9FY23FY197.0*Significantly

differentbetweenyears6.6ClimatechangeTransport6.95.91234567891012345678910MeanRatingofEffectivenessMeanRatingofEffectivenessQHoweffectivedo

youbelieve

theWBG

isin

termsof

theworkit

doesin

thefollowing

areasof

development

in

SouthAfrica?

Scale:

1Noteffective

atall

–10

Veryeffective

(Ifyou

have

NOexposureto/experience

in

working

in

anyof

thesectors

listed

below,

please

respond

“Don’tknow”)

^The

mean

effectiveness

oftheseparate

items

asked

in

FY19weretaken

for

this

comparison

analysis.18Perceptions

of

theEskomJust

Energy

TransitionProject(EJETP)

areIncreasingly

PositiveInFY23,

respondents

gave

significantly

higher

ratings

thattheEJETP

will

have

apositive

impact

on

sustainable

economicdevelopment

andthat

the

WBG’s

support

isvery

beneficialcompared

torespondents

inFY19.7.2EJETPwill

haveapositiveimpactonsustainableeconomicdevelopmentinSouthAfrica*4.8There

was

also

significantly

more

agreement

that

there

was

novalue

added

byWBG

involvement;

however,

itshould

benotedthatrespondents

from

civil

society

andbilateral/

multilateralagencies

were

significantly

more

likely

toagree

with

this

(means=7.3and7.0,

respectively)

compared

tothose

from

governmentinstitutions

andacademia

(means

=2.4and3.4,

respectively).Thekind

ofsupportthattheWBGisprovidingtotheEJETP

wouldbeverybeneficialtolargeinfrastructure7.46.3projectsinSouthAfricain

thefuture*FY23FY19In

your

opinion,

whatisthemostimportantthing

theWBGcould

doto

helpincrease

itseffectiveness

in

South

Africa?The

WBG’s

support

for

the

EJETP

&renewablesproject

will

be

beneficial

forthe

long-term

carbon

mitigation

strategyofSouthAfrica

andfor

thediversificationofthe

sources

ofenergygeneration“Fundthe

Eskomproject–load

shedding

isreally

ahuge

issue

inthecountryatthemoment.”

(Government

Institution

Respondent)7.77.8“TheWorld

Bank

should

improveonproviding

people

with

jobopportunities,

health

issues,and

electricity

–Eskom,

because

thisload

shedding

ismakingthings

go

slower

and

with

morecrimerate.”(Bilateral/Multilateral

Respondent)5.7Thereis

novalueaddedin

SouthAfricafromtheWBGinvolvementinlargeinfrastructureprojectssuchas

EJETP*“Balance

the

JustEnergy

Transition

by

utilizing

both

renewableenergy

sources

and

coal

because

the

transition

isbadly

affectingtheprovinces

that

rely

oncoal.

Furthermore,assistthe

authoritieswith

technologies

that

would

assist

inreducing

thetoxicityof3.212345678910emissions.”(Local

Government

Respondent)MeanRatingThissetof

questionsrefersto

theEskomJust

Energy

TransitionProject(EJETP),whichwill

support

the

public

energyutility,Eskom,todecommissionthe

56-year-oldKomaticoal-firedpowerplant,repurpose

the

projectarea

withrenewableenergyand

batteries,and

create

opportunities

forworkersandcommunities.To

what

extent

do

you

agree/disagree

with

thefollowing

statements?

Scale:1

Strongly

disagree

–10Stronglyagree

*Significantly

different

betweenyearsQ1920World

BankGroup’s

WorkandEngagementon

theGroundin

South

Africa“Collaborating

withallstakeholders.

Clearlyunderstanding

the

social,

political,

economic,

anddemographicconditionsof

South

Africaforfit-for-purposeinterventions.”(GovernmentInstitution

Respondent)“I

think

theWorld

Bankneeds

tobetterrecognise

local

expertise

including

technical

expertise,research,

andanalysis

as

wellasthe

importance

of

local

knowledge

andsupport

greater

involvementof

local

experts

inproviding

the

necessary

guidance

andsupport

for

sustainable

deve

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