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FY
2023
South
AfricaCountry
Opinion
Survey
ReportECR
Business
IntelligenceTeam
|
December
2023AcknowledgementsTheSouth
Africa
Country
Opinion
Survey
ispart
oftheCounty
Opinion
SurveyProgram
series
ofthe
World
Bank
Group.
Thisreport
was
prepared
bythe
BusinessIntelligence
(BI)
team,
ledby
José
DeBuerba
(Senior
External
Affairs
Officer)
andSvetlana
Markova
(Senior
External
Affairs
Officer).
Yulia
Danilina,
JessicaCameron,NanLin,and
Sofya
Gubaydullina
oversaw
design,
reporting,
andanalysis
of
thesurvey
results.
Noreen
Wambui
andIrina
Popova
provided
datasupport.BIacknowledges
thesignificant
contribution
from
the
South
Africa
country
team
andindependent
fielding
agency,
Ipsos
AfricaCenter
forDevelopment
Research
andEvaluation.
Inparticular,
BIisgrateful
for
the
support
from
Lavinia
Thoriso
Engelbrecht(Senior
External
Affairs
Officer),
RuthConnick
(Operations
Officer),
andMaria
MboonoNghidinwa
(External
Affairs
Officer)
who
coordinated
thesurvey-related
activities
fromPretoria,
South
Africa.ContentsObjectivesMethodology
OverviewOverall
ContextOverall
Attitudes
Toward
the
World
Bank
GroupWorld
Bank
Group’s
Support
in
Development
AreasWorld
Bank
Group’s
Work
and
Engagement
on
the
GroundWorld
Bank
Group’s
Financial
Instruments
and
Knowledge
WorkThe
Future
Role
of
the
World
Bank
Group
in
South
AfricaCommunication
and
OutreachDemographics
of
the
Sample
and
Detailed
Methodology3ObjectivesThissurvey
was
designed
toassist
the
World
BankGroup
(WBG)
ingaining
abetter
understanding
of
howstakeholders
inSouthAfricaperceive
theWBG.
Thesurvey
explored
thefollowing
questions:1.
Overall
Context:
How
do
stakeholders
perceive
the
country’s
direction?
How
familiar
are
they
with
the
WBG?
How
muchdotheytrust
theWBG?2.
KeyIndicators:
What
opinion
do
key
stakeholders
have
of
the
WBG
when
it
comes
toits
effectiveness,
relevance,alignment
with
South
Africa’s
development
priorities,
andother
keyindicators?
Areopinions
improving
or
declining?3.
Development
Priorities:
What
areas
of
development
areperceived
tobethemost
important?
Have
theprioritieschanged
over
thepast
three
years?
Howeffective
istheWBG
perceived
tobeintheseareas?4.
Engagement
andWork
onthe
Ground:
What
dokeystakeholders
value
themost
andtheleast
when
itcomes
totheWBG’s
work
inSouth
Africa?Howisthe
WBG
perceived
as
adevelopment
partner?
Areopinions
improving
or
declining?5.
Financial
Instruments
andKnowledge
Work:
What
opinion
dokeystakeholders
have
of
WBG
financialinstruments
andknowledge
products?
Areopinions
improving
or
declining?
What
arestakeholders’suggestions
toimproveWBG’s
effectiveness?6.
Communication
andOutreach:
What
arethe
preferred
communication
channels
and
which
channels
arereported
tobeused
themost?
Arethere
differences
among
stakeholder
groups
interms
of
preferred
channels?7.
MessageRecall:
What
key
topics
that
the
WBG
communicates
do
stakeholders
recall?
Is
there
arelationship
betweenmessage
recall
and
views
of
theWBG’s
work?4Methodology
OverviewPrivateSectorGovernmentInstitutionMedia27%?
FieldedJuly
2023thruOctober
2023?
1,313
potential
participants
wereasked
to
complete
amostly17%quantitative
survey?
Respondents
completed
the
questionnaire
online
orin
person13%12%?
List
of
names
provided
bythe
WBG
country
team
andsupplemented
bythe
fielding
agencyBilateralor
MultilateralAgencyLocalGovernment?
Process
managed
on
the
ground
bythe
fielding
agency9%?
310
participants
(24%
responserate)?
61%from
KwaZulu-Natal,
25%from
Gauteng?
34%currently
collaborate
withthe
WBGCivilSociety8%Academia/ResearchCenterProvincialGovernment7%?
ComparedtoFY19Country
Survey?
96
participants
(20%
response
rate)5%?
Respondents
completed
the
questionnaire
online?
58%collaborated
with
the
WBGOfficeofthePresident,DeputyPresident,Minister1%1%Officeof
aParliamentarianClick
here
for
details
ofthe
Respondent
Sample
and
Methodology.QWhich
ofthe
following
best
describesyour
current
affiliation?(Selectonly1response)
(Percentage
of
Respondents,
N=310)56Overall
Context“Support
for
the
creation
of
jobopportunities,
especially
for
youth.
Strengthening
the
leadershipcompetenciesinthenationalandlocalgovernments.
Minimizationof
theinequalityin
South
Africa.”(ProvincialGovernmentRespondent)“Support
Departments
addressing
poverty
reduction,
broadening
social
protection
measures,
digitaltechnology,
and
government
measures
to
beresponsive
to
shocks
asaresult
of
climatechange.
Themaincontribution
wouldalsobeto
assist
[the]
government
in[the]
creation
of
jobsinorder
toemploythe
majorityofthe
youth.”(GovernmentInstitution
Respondent)QInyouropinion,
what
is
the
mostimportantthingtheWorld
BankGroup
coulddo
tohelpincreaseitseffectiveness
in
South
Africa?
(N=249)Respondents
inSouth
AfricaareConcernedabout
the
Country’s
DirectionA
plurality
of
respondents
feltthat
South
Africa
was
headedinthewrong
direction.
Justover
athird
feltthatthe
countrywas
headed
intheright
direction.35%?
Incontrast,
amajority
of
respondents
inthe
FY19Country
Survey
were
“somewhat
optimistic”
(59%)
or“very
optimistic”
(14%)
about
thefuture
of
South
Africa,andjust
under
aquarter
of
respondents
were“somewhat
pessimistic”
(19%)
or
“very
pessimistic”
(3%)about
thefuture.The
rightdirectionThe
wrongdirectionNotsure42%24%Q7Ingeneral,would
you
say
thatSouth
Africaisheaded
in
...
?(Percentage
ofRespondents,
N=310)Consistent
Familiaritywiththe
World
Bank?
Year
comparison:
Respondents
inthisyear’s
CountryAllRespondents7.0Survey
reported
thesame
level
of
familiarity
withtheWorld
Bankas
respondents
inthe
FY19
Survey:Media7.7Mean
familiarity:FY23
=7.0FY19
=7.0Bilateralor
MultilateralAgencyGovernmentInstitutionProvincialGovernmentPrivateSector7.4?
Collaboration
withthe
WBG:
Respondents
who
indicatedthat
they
collaborate
with
the
WBG
reported
significantlyhigher
levels
offamiliarity
with
theinstitution’s
work:7.06.9Mean
familiarity:Collaborate
withWBG=7.7Do
not
collaborate
=6.66.8CivilSociety6.8Academia/ThinkTankLocalGovernment6.66.512345678910MeanRatingofFamiliarityQHowfamiliar
areyou
with
thework
of
theWorld
BankGroup
inSouthAfrica?Scale:1Notfamiliaratall
–
10Extremely
familiar
(N=310)
Statistically
similaracross
stakeholder
groups8The
WBGisthe3rd
MostTrusted
Institution
inSouth
AfricaAcademia/thinktanks/researchinstitutions7.57.37.0CivilsocietyTheWorldBankGroupPrivatesector*7.27.0Respondents
inSouth
Africagave
the
highest
ratings
oftrust
foracademia,
civil
society,
theWorld
Bank
Group,the
private
sector,
andthe
South
African
Reserve
Bank.7.17.16.1SouthAfricanReserveBank(CentralBank)*Atthe
sametime,
government
institutions
inSouth
Africawere
the
least
trusted
among
the
institutions
studied,including
the
national
government,
provincial
government,Parliament,
and
local
government.8.06.9TheUnitedNations(UN)6.5Regional
developmentbanks(e.g.,DBSA,NDB,AfDB)6.76.2FY23FY19?
Of
note,
ratings
of
trustwere
significantly
higher
inFY23than
intheFY19
survey
for
the
private
sector
andnationalgovernment.
Incontrast,
although
stillamong
thetop5most
trusted
institutions,
theSouth
African
Reserve
Bankreceived
significantly
lower
ratings
oftrust
inthisyear’ssurvey
compared
toFY19.6.76.6TheInternationalMonetaryFundMedia6.66.15.9Nationalgovernment*ProvincialgovernmentParliament5.15.95.85.5Localgovernment12345678910To
what
extent
do
you
trusteach
ofthe
following
groupstodo
what
isright?Scale:1To
no
degree
atall
–10To
a
verysignificantdegree
(FY23N=~292;
FY19
N=80)*Significantly
different
betweenyearsQMeanRatingofTrust910Overall
AttitudestowardtheWorld
BankGroup“Theworkdone
bythe
World
Bank
iscommended;
however,the
followingareas
need
tobestrengthened:
1)Capacity
building
anddevelopment,
2)
Climatechange
and
energy
efficiencyfunding,
3)Provision
of
support
for
the
SmartCityinitiatives
inmunicipalities,
4)Support
for
sourcingfunding
from
similarpartners
orinstitutions,
and5)Infrastructure
refurbishment
and
planningforsustainability.”(Local
GovernmentRespondent)“Byworkingclosely
withthe
South
African
government,
the
World
Bank
Groupcan
alignitsstrategiesandprograms
withnational
development
priorities.
Thiswill
ensure
that
resources
aredirectedtowards
areas
of
greatest
need
andhave
ameaningful
impactonpoverty
reduction.
Additionally,close
collaboration
willenablebetter
coordination
between
different
development
partners,
avoidingduplicationof
effortsand
maximizing
efficiency.”(Academia
Respondent)QInyouropinion,
what
is
the
mostimportantthingtheWorld
BankGroup
coulddo
tohelpincreaseitseffectiveness
in
South
Africa?
(N=249)Improvement
across
Key
Performance
IndicatorsInFY23,
respondents
perceived
theWBG
assignificantly7.4more
relevant
todevelopment
inSouth
Africa,
morealigned
with
their
development
priorities
for
thecountry,having
more
influence
on
thedevelopment
agenda,
andbeing
more
effective
at
achieving
development
results
inSouth
Africa.Relevance*6.17.26.6Alignmentwithdevelopmentpriorities*?
Ofnote,
respondents
from
bilateral/multilateral
agenciesandthe
media
gave
the
highest
ratings
for
the
WBG’swork
helping
toend
extreme
poverty
inSouth
Africawhile
those
from
provincial
government
andcivil
societygave
significantly
lower
ratings.7.17.0Influencesthe
developmentagenda*FY23FY195.6Effectivenessinachievingresults^*6.16.8Endsextremepoverty12345678910MeanRatingQThe
WBG
currently
playsarelevant
rolein
development
in
SouthAfrica.
Scale:1Strongly
disagree
–10Strongly
agreeTo
whatextentdoestheWBG
influence
thedevelopment
agenda
in
South
Africa?Scale:
1To
no
degree
at
all
–10To
averysignificant
degreeHoweffective
has
theWBG
been
in
achieving
development
results
inSouth
Africa?
Scale:
1Noteffective
at
all
–10
VeryeffectiveTheWBG’s
workis
aligned
withwhatIconsider
thedevelopment
priorities
forSouth
Africa.
Scale:
1Strongly
disagree
–10
Strongly
agreeTheWBG’s
workhelps
end
extremepovertyin
South
Africa.
Scale:
1Strongly
disagree
–10
Strongly
agree*Significantly
differentbetweenyears^Comparedtoameanscore
of
thetwoquestions
asked
in
FY19:
"Overall,
please
rateyour
impression
of
theWBG’seffectiveness
in
SouthAfrica.
Scale:
1Noteffective
atall
–10
Veryeffective;
Towhatextent
does
theWBG’sworkhelp
toachieve
development
results
in
SouthAfrica?
Scale:
1To
no
degree
atall
–10
Toaverysignificant
degree11Consistently
PositivePerceptions
of
theWBGAcross
StakeholderGroups7.37.47.78.1Relevance6.57.17.47.87.17.77.6GovernmentInstitution7.27.1Comparisons
of
ratings
forkeyTrustintheWBG6.4performance
indicators
betweenstakeholder
groups
suggest
thatrespondents
from
civil
society
have
lesstrust
intheWBG
and
lesspositiveperceptions
ofthe
WBG’s
relevance,alignment,
and
effectiveness
compared
torespondents
from
other
stakeholdergroups;
however,
thisdifference
didnotreach
statistical
significance.ProvincialGovernment7.77.8LocalGovernment7.27.27.97.7Bilateral/MultilateralAlignmentwithdevelopmentpriorities6.07.07.0CivilSociety7.5PrivateSector7.07.06.4Influencesthe
developmentagendaAcademia7.77.7Q6.66.96.7MediaTheWBG
currently
playsarelevant
rolein
development
inSouthAfrica.
Scale:
1Strongly
disagree
–10Strongly
agreeTo
whatextentdoyoutrust
theWBG
todowhatisright?Scale:
1To
no
degree
atall–10To
averysignificant
degree6.86.4To
whatextentdoestheWBG
influence
thedevelopmentagenda
in
SouthAfrica?Scale:
1To
no
degree
atall–10To
averysignificant
degree6.8Effectivenessinachievingresults7.57.2All
statisticallysimilar
acrossstakeholder
groups6.0Howeffective
has
theWBG
been
in
achieving
developmentresults
in
South
Africa?Scale:
1Noteffective
at
all–10
Veryeffective6.97.4TheWBG’s
workis
aligned
withwhatIconsider
thedevelopment
priorities
for
SouthAfrica.Scale:
1Strongly
disagree–10Strongly
agree12345678910MeanRating12FamiliarityLeads
toMore
Positive
Perceptions8.17.97.87.8Comparing
ratings
of
keyperformance
indicators
amongRelevance*6.96.9respondents
highly
familiar
with
theWBG
(ratings
of
8-10ona10-point
scale)
and
those
with
littlefamiliaritywith
theWBG
(ratings
of
1-4
ona10-point
scale),
one5.7canseethat
themore
familiar
stakeholders
are
with
theWBG,
themore
positive
perceptions
theyhave
of
theTrustintheWBG*5.3WBG
anditswork.Influencesthe
developmentagenda*Meaningful
engagement
and
outreach
cancontinuetoincrease
positive
perceptions.6.45.45.3Alignmentwithdevelopmentpriorities*6.87.7Effectivenessinachievingresults*6.64.912345678910MeanRatingHowfamiliarareyou
withtheworkoftheWBG
inSouthAfrica?HighFamiliarity(8-10)SomeFamiliarity(5-7)LowFamiliarity(1-4)QTheWBG
currently
playsarelevant
rolein
development
in
SouthAfrica.
Scale:
1Strongly
disagree
–10
Strongly
agreeTo
whatextentdoyoutrust
theWBG
todowhatisright?
Scale:
1To
no
degree
atall
–10To
averysignificant
degreeTo
whatextentdoestheWBG
influence
thedevelopment
agenda
in
South
Africa?Scale:
1To
no
degree
at
all
–10To
averysignificant
degreeHoweffective
has
theWBG
been
in
achieving
development
results
inSouth
Africa?
Scale:
1Noteffective
at
all
–10
VeryeffectiveTheWBG’s
workis
aligned
withwhatIconsider
thedevelopment
priorities
forSouth
Africa.
Scale:
1Strongly
disagree
–10
Strongly
agree*Significantly
different
betweenlevels
offamiliarity13South
AfricaOnParwithother
FY23
Easternand
SouthernAfricaand
IBRD
Countries
onKey
Performance
Indicators7.4Relevance7.37.17.2TrusttheWBG7.67.4SouthAfricaFY237.2AlignmentwithdevelopmentprioritiesInfluencesthe
developmentagendaEffectivenessinachievingresults6.7OtherEastern&SouthernAfricaFY237.27.17.2OtherIBRDFY236.87.07.17.012345678910MeanRatingQOther
FY23Eastern
and
Southern
Africacountries
included
Kenya,
S?oToméand
Príncipe,
Tanzania,and
ZimbabweOther
FY23IBRDcountries
included
Albania,
Algeria,
Armenia,Azerbaijan,Egypt,
Jamaica,
Malaysia,
Mongolia,Montenegro,North
Macedonia,
Romania,Serbia,
and
Türkiye14Stakeholder
Trends
across
Performance
IndicatorsRespondents
from
bilateral/multilateral
agencies
andmediaAllRespondents7.1hadthe
highest
mean
rating
across
theaggregatedresponses
totheseventeen
COSindicator
questionswhereas
respondents
from
civil
society
hadthe
lowestratings;
however,
thisdifference
didnot
reach
statisticalsignificance.Bilateralor
MultilateralAgencyMedia7.67.6?
Collaboration
withthe
WBG:
Respondents
whoindicated
thattheycollaborate
with
theWBG
gavesignificantly
higher
ratings
across
theaggregatedindicator
questions
compared
torespondents
who
donotcollaborate
with
the
WBG:ProvincialGovernmentAcademia/ResearchCenterPrivateSector7.47.2Mean
rating:Collaborate
withWBG=7.6Do
not
collaborate
=6.87.0LocalGovernmentGovernmentInstitutionCivilSociety6.96.96.312345678910MeanRatingof
Aggregated
Indicator
QuestionsQAll
IndicatorQuestionsasked
on
aScalefrom1to
10.Click
here
for
details
ofthese
IndicatorQuestions.1516World
Bank’s
SupportinDevelopment
Areas“TheWorld
Bankneeds
toallocate
itsresources
strategically
to
support
projects
andinitiatives
thataddress
South
Africa's
most
pressing
development
needs,
such
as
infrastructure
development,education,
healthcare,
andjobcreation.”(Civil
Society
Respondent)“They
candevelop
aninclusive
South
Africa
bytackling
theroot
courses
of
poverty,
inequality,
andunemployment
through
coordinated
reforms
that
couldhelpSouth
Africamake
further
progresstowardsits2030
visionin
theNationalDevelopment
plan.”(PrivateSector
Respondent)QInyouropinion,
what
is
the
mostimportantthingtheWorld
BankGroup
coulddo
tohelpincreaseitseffectiveness
in
South
Africa?
(N=249)Development
AreasforWBGFocusHigh
priorityforgovernmentinstitutions(71%)Jobcreation/employmentHealth53%35%34%33%PublicsectorgovernanceEducationJob
creation
was
byfar
thetop
area
inFY23
where
stakeholderswould
liketheWBG
tofocusitsresources,
followed
by
health,public
sector
governance,
education,
and
energy.Energy31%29%25%?
Although
job
creation,
education,
and
public
sector
governancewere
among
thetop
priorities
for
theWBG
identified
intheFY19
survey,
respondents
inthisyear’s
survey
consideredhealth
andenergy
of
much
greater
priority,
both
being
identifiedbythree
timesas
many
respondents.PrivatesectordevelopmentCrimeandviolenceAgricultureandfood
securityHigh
priorityforprivatesector(45%)25%25%Environment/naturalresourcemanagementIn
your
opinion,
whatisthemostimportantthing
theWBGcould
do
tohelpincrease
itseffectiveness
in
South
Africa?Water
supply
andsanitationinfrastructure23%21%ClimatechangeSocialinclusion“Strengthen
World
Bank
work
with
theprivate
sector
tosupport
competition,access
tomarkets,and
development
ofthe
SMMEsector.
Support
regionalintegration
through
development
and
funding
support
of
large
infrastructure20%19%Macroeconomicstability&debtsustainabilityprojectsin
road,water,andrail.”(Government
Principal
Respondent)“Providing
and
equipping
South
Africanyouth
withthe
necessary
skills
andemploymenttoeffectively
participate
intheeconomy.…Youthmake
upthemajorityofthe
population.
Ifwe
caninvest
inthe
youth
and
decrease
theunemployment
levels
inthis
country,then
we
canachieve
allother
setGenderequityTrade17%15%15%13%High
priorityforprovincialgovernment
(27%)andprivatesector(25%)UrbandevelopmentRegionalintegrationDigitaldevelopmentSocialprotectionTransporteconomicobjectivesand
goals.”(Academia
Respondent)“Stopload
shedding,
strengthening
theecosystem
formicro,
small,andmedium
enterprises,
creating
growth
and
increased
opportunities
for
jobs.”(Media
Respondent)13%12%11%Q17Which
areas
shouldtheWBG
prioritize
inits
work
inSouthAfrica
tohavethe
most
impact
ondevelopment
resultsinthecountry?
(Chooseno
more
than
5)(Percentage
ofRespondents,
N=308)Effectiveness
ofWBG’sFinance
/Institutions/EconomicGrowthSupportin
Sectoral
Areas6.9Publicsectorgovernance6.5TheWBG’s
work
inhealth
received
thehighest
ratings
of
effectiveness
and
wassignificantly
improved
compared
toFY19.
Inaddition,
ratings
for
theWBG’seffectiveness
ingender
equity,
environment/natural
resource
management,
jobcreation,
urban
development,
anddigital
development
significantly
improved.7.0Privatesectordevelopment6.3FY23FY197.0Trade/Regionalintegration^6.3Human
Development6.5Jobcreation/employment*5.07.3Health*6.2Micro
Small&MediumEnterprises(MSME)development6.66.9Genderequity*5.0FY23Infrastructure6.8FY19SkillsdevelopmentYouthissues7.06.96.8Urbandevelopment*Digitaldevelopment*6.26.55.3EnvironmentalSustainabilityWatersupply
andsanitationinfrastructure6.5Environment/naturalresourcemanagement^*7.16.76.7EnergyFY23FY195.9FY23FY197.0*Significantly
differentbetweenyears6.6ClimatechangeTransport6.95.91234567891012345678910MeanRatingofEffectivenessMeanRatingofEffectivenessQHoweffectivedo
youbelieve
theWBG
isin
termsof
theworkit
doesin
thefollowing
areasof
development
in
SouthAfrica?
Scale:
1Noteffective
atall
–10
Veryeffective
(Ifyou
have
NOexposureto/experience
in
working
in
anyof
thesectors
listed
below,
please
respond
“Don’tknow”)
^The
mean
effectiveness
oftheseparate
items
asked
in
FY19weretaken
for
this
comparison
analysis.18Perceptions
of
theEskomJust
Energy
TransitionProject(EJETP)
areIncreasingly
PositiveInFY23,
respondents
gave
significantly
higher
ratings
thattheEJETP
will
have
apositive
impact
on
sustainable
economicdevelopment
andthat
the
WBG’s
support
isvery
beneficialcompared
torespondents
inFY19.7.2EJETPwill
haveapositiveimpactonsustainableeconomicdevelopmentinSouthAfrica*4.8There
was
also
significantly
more
agreement
that
there
was
novalue
added
byWBG
involvement;
however,
itshould
benotedthatrespondents
from
civil
society
andbilateral/
multilateralagencies
were
significantly
more
likely
toagree
with
this
(means=7.3and7.0,
respectively)
compared
tothose
from
governmentinstitutions
andacademia
(means
=2.4and3.4,
respectively).Thekind
ofsupportthattheWBGisprovidingtotheEJETP
wouldbeverybeneficialtolargeinfrastructure7.46.3projectsinSouthAfricain
thefuture*FY23FY19In
your
opinion,
whatisthemostimportantthing
theWBGcould
doto
helpincrease
itseffectiveness
in
South
Africa?The
WBG’s
support
for
the
EJETP
&renewablesproject
will
be
beneficial
forthe
long-term
carbon
mitigation
strategyofSouthAfrica
andfor
thediversificationofthe
sources
ofenergygeneration“Fundthe
Eskomproject–load
shedding
isreally
ahuge
issue
inthecountryatthemoment.”
(Government
Institution
Respondent)7.77.8“TheWorld
Bank
should
improveonproviding
people
with
jobopportunities,
health
issues,and
electricity
–Eskom,
because
thisload
shedding
ismakingthings
go
slower
and
with
morecrimerate.”(Bilateral/Multilateral
Respondent)5.7Thereis
novalueaddedin
SouthAfricafromtheWBGinvolvementinlargeinfrastructureprojectssuchas
EJETP*“Balance
the
JustEnergy
Transition
by
utilizing
both
renewableenergy
sources
and
coal
because
the
transition
isbadly
affectingtheprovinces
that
rely
oncoal.
Furthermore,assistthe
authoritieswith
technologies
that
would
assist
inreducing
thetoxicityof3.212345678910emissions.”(Local
Government
Respondent)MeanRatingThissetof
questionsrefersto
theEskomJust
Energy
TransitionProject(EJETP),whichwill
support
the
public
energyutility,Eskom,todecommissionthe
56-year-oldKomaticoal-firedpowerplant,repurpose
the
projectarea
withrenewableenergyand
batteries,and
create
opportunities
forworkersandcommunities.To
what
extent
do
you
agree/disagree
with
thefollowing
statements?
Scale:1
Strongly
disagree
–10Stronglyagree
*Significantly
different
betweenyearsQ1920World
BankGroup’s
WorkandEngagementon
theGroundin
South
Africa“Collaborating
withallstakeholders.
Clearlyunderstanding
the
social,
political,
economic,
anddemographicconditionsof
South
Africaforfit-for-purposeinterventions.”(GovernmentInstitution
Respondent)“I
think
theWorld
Bankneeds
tobetterrecognise
local
expertise
including
technical
expertise,research,
andanalysis
as
wellasthe
importance
of
local
knowledge
andsupport
greater
involvementof
local
experts
inproviding
the
necessary
guidance
andsupport
for
sustainable
deve
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