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InternationalMarketing,18e(Cateora)
Chapter8DevelopingaGlobalVisionthroughMarketingResearch
1)Inthecontextofproblemdefinitionininternationalmarketingresearch,theenvironmentswithinwhichtheresearchtoolsareappliedareoftendifferentinforeignmarkets.
Answer:TRUE
Explanation:Anunfamiliarenvironmenttendstocloudproblemdefinition.Researcherseitherfailtoanticipatetheinfluenceofthelocalcultureontheproblemorfailtoidentifytheself-referencecriterionandthereforetreattheproblemdefinitionasifitwereintheresearcher'shomeenvironment.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-01Theimportanceofproblemdefinitionininternationalresearch.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
2)Themarketingresearchprocessshouldbeginwiththedeterminationofthesourcesofinformationtofulfilltheresearchobjectives.
Answer:FALSE
Explanation:Themarketingresearchprocessshouldbeginbydefiningtheresearchproblemandestablishingresearchobjectives.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-01Theimportanceofproblemdefinitionininternationalresearch.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
3)Datathathasalreadybeencollectedbysomeotheragencyareknownassecondarydata.
Answer:TRUE
Explanation:Secondarydataiscollectedbyanindependentagencyorindividualotherthanthefirmconductingresearch.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-01Theimportanceofproblemdefinitionininternationalresearch.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
4)Commercialsources,tradeassociations,managementgroups,andstateandlocalgovernmentsaregoodsourcesofprimarydataforaresearcher.
Answer:FALSE
Explanation:Commercialsources,tradeassociations,managementgroups,andstateandlocalgovernmentsaresecondarydatasourcesofdetailedU.S.marketinformation.Secondarydataiscollectedbyanindependentagencyorindividualotherthanthefirmconductingresearch.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-02Theproblemsofavailabilityanduseofsecondarydata.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
5)Oneofthereliabilityproblemsfacedbyamarketingresearcherwhoseekstodosecondaryresearchinaforeignmarketisthatofficialstatisticsaresometimestoooptimistic.
Answer:TRUE
Explanation:Inthecaseofsecondaryresearch,oneoftheproblemsassociatedwithsuchadatasourceisthatofficialstatisticsaresometimestoooptimistic,reflectingnationalprideratherthanpracticalreality,whiletaxstructuresandfearofthetaxcollectoroftenadverselyaffectdata.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-02Theproblemsofavailabilityanduseofsecondarydata.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
6)Lessdevelopedcountriesareparticularlypronetobeingbothoverlyoptimisticandunreliableinreportingrelevanteconomicdataabouttheircountries.
Answer:TRUE
Explanation:Althoughnotuniquetothem,lessdevelopedcountriesareparticularlypronetobeingbothoverlyoptimisticandunreliableinreportingrelevanteconomicdataabouttheircountries.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-02Theproblemsofavailabilityanduseofsecondarydata.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
7)Checkingtheconsistencyofonesetofsecondarydatawithothervaliddataisnotaneffectivewayofjudgingvalidity.
Answer:FALSE
Explanation:Checkingtheconsistencyofonesetofsecondarydatawithotherdataofknownvalidityisaneffectiveandoften-usedwayofjudgingvalidity.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-03Sourcesofsecondarydata.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
8)Datacollectedspecificallyforaparticularresearchprojectathandisknownassecondarydata.
Answer:FALSE
Explanation:Thedatacollectedspecificallyforaparticularresearchprojectathandisknownasprimarydata.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-04Quantitativeandqualitativeresearchmethods.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
9)Inquantitativeresearch,ifquestionsareasked,theyarealmostalwaysopen-endedorin-depth.
Answer:FALSE
Explanation:Inquantitativeresearch,usuallyalargenumberofrespondentsareaskedtoreplyeitherverballyorinwritingtostructuredquestionsusingaspecificresponseformat(suchasyes/no)ortoselectaresponsefromasetofchoices.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-04Quantitativeandqualitativeresearchmethods.
Bloom's:Remember
AACSB:Communication
Accessibility:KeyboardNavigation
10)Themostoftenusedformofqualitativequestioningisthesurveyquestionnairethatcontainsquestionswithasetofchoicesfromwhichrespondentsselecttheirresponses.
Answer:FALSE
Explanation:Themostoftenusedformofqualitativequestioningisthefocusgroupinterview.Qualitativeresearchseekstointerpretwhatthepeopleinthesamplearelike—theiroutlooks,theirfeelings,thedynamicinterplayoftheirfeelingsandideas,theirattitudesandopinions,andtheirresultingactions.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-04Quantitativeandqualitativeresearchmethods.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
11)Quantitativeresearchishelpfulinrevealingtheimpactofsocioculturalfactorsonbehaviorpatternsandindevelopingresearchhypothesesthatcanbetestedinsubsequentstudies.
Answer:FALSE
Explanation:Qualitativeresearchishelpfulinrevealingtheimpactofsocioculturalfactorsonbehaviorpatternsandindevelopingresearchhypothesesthatcanbetestedinsubsequentstudiesdesignedtoquantifytheconceptsandrelevantrelationshipsuncoveredinqualitativedatacollection.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-04Quantitativeandqualitativeresearchmethods.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
12)Ifsecondarydatasourcesdon'tansweraresearcher'squestionsadequately,primarydatashouldbecollected.
Answer:TRUE
Explanation:If,afterseekingallreasonablesecondarydatasources,researchquestionsarestillnotadequatelyanswered,amarketresearchermustcollectprimarydata—thatis,datacollectedspecificallyfortheparticularresearchprojectathand.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-04Quantitativeandqualitativeresearchmethods.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
13)Whenrespondentsareabletorecognizetheusefulnessandvalueofaproductorconcept,theywillbebetterabletoexpresstheirattitudesandopinions.
Answer:TRUE
Explanation:Theabilitytoexpressattitudesandopinionsaboutaproductorconceptdependsonarespondent'sabilitytorecognizetheusefulnessandvalueofsuchaproductorconcept.Itisdifficultforapersontoformulateneeds,attitudes,andopinionsaboutgoodswhoseusemaynotbeunderstood,thatarenotincommonusewithinthecommunity,orthathaveneverbeenavailable.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-04Quantitativeandqualitativeresearchmethods.
Bloom's:Remember
AACSB:Communication
Accessibility:KeyboardNavigation
14)Mostproblemsincollectingprimarydataininternationalmarketingresearchstemfromtheexcessivecostofprimaryresearchinthesemarkets.
Answer:FALSE
Explanation:Mostproblemsincollectingprimarydataininternationalmarketingresearchstemfromculturaldifferencesamongcountriesandrangefromtheinabilityorunwillingnessofrespondentstocommunicatetheiropinionstoinadequaciesinquestionnairetranslation.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-04Quantitativeandqualitativeresearchmethods.
Bloom's:Remember
AACSB:Communication
Accessibility:KeyboardNavigation
15)Completionratesonquestionnairescanbehamperedbyaculturethatplacesahighervalueonprivacy.
Answer:TRUE
Explanation:Theincentivesforcompletionofquestionnaireswillalsovaryacrosscultures—somethatmayworkintheUnitedStateswillnotinothercountries,particularlyinthosethatplaceahighervalueonprivacy.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-04Quantitativeandqualitativeresearchmethods.
Bloom's:Remember
AACSB:Diversity
Accessibility:KeyboardNavigation
16)Samplingcannotbeusedifthereisalackofsocialandeconomicinformation.
Answer:FALSE
Explanation:Theadequacyofsamplingtechniquesisaffectedbyalackofdetailedsocialandeconomicinformation.Butalackofdetailedinformationdoesnotpreventtheuseofsampling;itsimplymakesitmoredifficult.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-05Multiculturalsamplinganditsproblemsinless-developedcountries.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
17)Ininternationalmarketing,thegreatestprobleminsamplingstemsfromthelackofadequatedemographicdataandavailablelistsfromwhichtodrawmeaningfulsamples.
Answer:TRUE
Explanation:Ininternationalmarketing,thegreatestprobleminsamplingstemsfromthelackofadequatedemographicdataandavailablelistsfromwhichtodrawmeaningfulsamples.Ifcurrent,reliablelistsarenotavailable,samplingbecomesmorecomplexandgenerallylessreliable.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-05Multiculturalsamplinganditsproblemsinless-developedcountries.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
18)Themostuniversalsurveyresearchprobleminforeigncountriesisfearofgovernmentreprisal.
Answer:FALSE
Explanation:Themostuniversalsurveyresearchprobleminforeigncountriesisthelanguagebarrier.Differencesinidiomandthedifficultyofexacttranslationcreateproblemsinelicitingthespecificinformationdesiredandininterpretingtherespondents'answers.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-05Multiculturalsamplinganditsproblemsinless-developedcountries.
Bloom's:Remember
AACSB:Communication
Accessibility:KeyboardNavigation
19)Theparallelmethodoftranslationistypicallyinaccuratebecauseofcommonlyusedidiomsinbothlanguagesinvolvedinthetranslation.
Answer:FALSE
Explanation:Backtranslationsmaynotalwaysensureanaccuratetranslationbecauseofcommonlyusedidiomsinbothlanguages.Paralleltranslationisusedtoovercomethisproblem.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-05Multiculturalsamplinganditsproblemsinless-developedcountries.
Bloom's:Remember
AACSB:Communication
Accessibility:KeyboardNavigation
20)Areviewofthedifferentapproachestomulticountryresearchsuggeststhattheidealapproachistohavelocalresearchersineachcountry,withclosecoordinationandnetworkingbetweentheclientcompanyandthelocalresearchcompanies.
Answer:TRUE
Explanation:Networkingamongcompanies,evencompetingones,throughstrategicalliancescanbeimportantintheresearchanddevelopmenteffort.Thiscooperationisimportantatallstagesoftheresearchproject,fromresearchdesigntodatacollectiontofinalanalysis.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-05Multiculturalsamplinganditsproblemsinless-developedcountries.
Bloom's:Remember
AACSB:Communication
Accessibility:KeyboardNavigation
21)WhenSophiacreatedherquestionnaireonParisfashions,shecreateditinEnglish,thenitwentthroughasuccessiveprocessoftranslationintoFrenchandretranslationintoEnglish,eachtimebyadifferenttranslator.ThisprocesscontinuestoberepeateduntilanEnglishversioncanbetranslatedintoFrenchbyadifferenttranslator,intothesameEnglish.Thisprocessisknownasdecentering.
Answer:TRUE
Explanation:Decenteringisahybridofbacktranslation.Itisasuccessiveprocessoftranslationandretranslationofaquestionnaire,eachtimebyadifferenttranslator.TheprocesscontinuestoberepeateduntilanEnglishversioncanbetranslatedintoFrenchandbacktranslated,byadifferenttranslator,intothesameEnglish.
Difficulty:2Medium
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-05Multiculturalsamplinganditsproblemsinless-developedcountries.
Bloom's:Apply
AACSB:Communication
Accessibility:KeyboardNavigation
22)BusinesspeopleinJapantendtorespondtomailsurveysatahigherratethanbusinesspeopleintheU.S.
Answer:FALSE
Explanation:JapanesebusinesspeopleascomparedtotheirAmericancounterpartstendnottorespondtomailsurveys.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-05Multiculturalsamplinganditsproblemsinless-developedcountries.
Bloom's:Remember
AACSB:Diversity
Accessibility:KeyboardNavigation
23)ObservationalresearchontheInternettypicallyexcludesmonitoringofchatrooms,blogs,andpersonalwebsitestoassessconsumers'opinionsaboutproductsandservicesforprivacyreasons.
Answer:FALSE
Explanation:ObservationalresearchontheInternet,alsoknownasnetnography,involvessystematicmonitoringofchatrooms,blogs,andpersonalwebsitestoassessconsumers'opinionsaboutproductsandservices.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-05Multiculturalsamplinganditsproblemsinless-developedcountries.
Bloom's:Remember
AACSB:Technology
Accessibility:KeyboardNavigation
24)EasyaccessibilityofvolumesofsecondarydataisthebiggestadvantagetheInternetnowprovidestointernationalmarketingresearchers.
Answer:TRUE
Explanation:TodaytherealpoweroftheInternetforinternationalmarketingresearchistheabilitytoeasilyaccessvolumesofsecondarydata.Thesedatahavebeenavailableinprintformforyears,butnowtheyaremucheasiertoaccessand,inmanycases,aremorecurrent.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-05Multiculturalsamplinganditsproblemsinless-developedcountries.
Bloom's:Remember
AACSB:Technology
Accessibility:KeyboardNavigation
25)Twomethodsofforecastingdemandareparticularlysuitableforinternationalmarketers:probabilisticforecastingandreference-classforecasting.
Answer:FALSE
Explanation:Giventhegreateruncertaintiesanddatalimitationsassociatedwithforeignmarkets,twomethodsofforecastingdemandareparticularlysuitableforinternationalmarketers:expertopinionandanalogy.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-05Multiculturalsamplinganditsproblemsinless-developedcountries.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
26)Asamarketingresearcherforhiscompany,Rashidwastaskedwithdeterminingthemarketsizeandgrowthrateofthecompany'snewtargetmarketinaforeigncountry.Hepolledthesalesmanagerforasimilarcompanyinthecountry,gatheredinformationfromgovernmentsources,andtalkedtohisdomesticmanager.Rashidwasusingtriangulationtohelpforecastdemand.
Answer:TRUE
Explanation:Thekeyinusingexpertopiniontohelpforecastdemandistriangulation,thatis,comparingestimatesproducedbydifferentsources.Triangulationisatermborrowedfromnavalchartingmeaningusingatleastthreedifferingmeasuresofthesameconcepttoverifytheaccuracyofanyonemethod.
Difficulty:2Medium
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-05Multiculturalsamplinganditsproblemsinless-developedcountries.
Bloom's:Apply
AACSB:KnowledgeApplication
Accessibility:KeyboardNavigation
27)Itishelpfulforaforeignmarketresearchertohaveaskepticalattitudeinhandlingbothprimaryandsecondarydata.
Answer:TRUE
Explanation:Theforeignmarketresearchermustpossessthreetalentstogeneratemeaningfulmarketinginformation.Oneofthoseisaskepticalattitudeinhandlingbothprimaryandsecondarydata.Theothertwoareahighdegreeofculturalunderstandingandcreativetalent.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-05Multiculturalsamplinganditsproblemsinless-developedcountries.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
28)Centralizationofthemarketingresearchfunctionintheparentcountryensuresthatthefieldpersonnelandresidentmanagersintheforeigncountryhavemoreintimateknowledgeofthesubtletiesofthemarket.
Answer:FALSE
Explanation:Theadvantagetodecentralization,notcentralization,ofthemarketingresearchfunctionisthatcontrolrestsinhandsclosertothemarket.Fieldpersonnel,residentmanagers,andcustomersgenerallyhavemoreintimateknowledgeofthesubtletiesofthemarketandanappreciationofthediversitythatcharacterizesmostforeignmarkets.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-05Multiculturalsamplinganditsproblemsinless-developedcountries.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
29)Theidealapproachtomulticountrymarketingresearchistohavelocalresearchersineachcountry,withclosecoordinationandnetworkingbetweentheclientcompanyandthelocalresearchcompanies.
Answer:TRUE
Explanation:Acomprehensivereviewofthedifferentapproachestomulticountryresearchsuggeststhattheidealapproachistohavelocalresearchersineachcountry,withclosecoordinationandnetworkingbetweentheclientcompanyandthelocalresearchcompanies.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-05Multiculturalsamplinganditsproblemsinless-developedcountries.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
30)InJapan,thepublic,face-savingtruthisreferredtoashonne.
Answer:FALSE
Explanation:Tatemaeisthepublic,face-savingtruth,whereashonneisthefactualtruth,irrespectiveofthedamageitmightdototheall-importantsocialrelationshipswithinandbetweenJapanesecompanies.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-06Usinginternationalmarketingresearch.
Bloom's:Remember
AACSB:Diversity
Accessibility:KeyboardNavigation
31)________istraditionallydefinedasthesystematicgathering,recording,andanalyzingofdatatoprovideinformationusefultomarketingdecisionmaking.
A)Marketingreach
B)Marketskimming
C)Marketingresearch
D)Marketingexposure
E)Targetmarketing
Answer:C
Explanation:Marketingresearchistraditionallydefinedasthesystematicgathering,recording,andanalyzingofdatatoprovideinformationusefultomarketingdecisionmaking.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-01Theimportanceofproblemdefinitionininternationalresearch.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
32)UnisysCorporation'sinternationalmarketingresearchcallsforcollectingandassessingvarioustypesofinformation.WhichofthefollowingtypesofinformationisUnisysCorporationmostlikelytobeinterestedinifitgathersinformationrelatedtoprofitabilityforthedivision'sproducts,inflation,businesscycletrends,andthelike?
A)economicanddemographicdata
B)cultural,sociological,andpoliticalclimate
C)overviewofmarketconditions
D)summaryofthetechnologicalenvironment
E)competitivesituation
Answer:A
Explanation:Companiesaremostlikelytogatherinformationrelatedtoprofitabilityforthedivision'sproducts,inflation,businesscycletrends,andthelike,whentheyareinterestedineconomicanddemographicinformationrelatedtoacountry.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-01Theimportanceofproblemdefinitionininternationalresearch.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
33)WhichtypeofinformationisUnisysCorporationmostlikelytobeinterestedinifitgathersinformationrelatedtoecology,safety,andleisuretimeandtheirpotentialimpactsonthedivision'sbusiness?
A)economicanddemographicdata
B)cultural,sociological,andpoliticalclimate
C)overviewofmarketconditions
D)summaryofthetechnologicalenvironment
E)competitivesituation
Answer:B
Explanation:Companiesaremostlikelytogatherinformationrelatedtoecology,safety,andleisuretimeandtheirpotentialimpactsonthedivision'sbusinesswhentheyareinterestedinthecultural,sociological,andpoliticalclimate.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-01Theimportanceofproblemdefinitionininternationalresearch.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
34)WhichtypeofinformationisUnisysCorporationmostlikelytobeinterestedinifitconductsageneralnoneconomicreviewofconditionsaffectingthedivision'sbusiness,suchasecologyandleisuretime?
A)monetaryanddemographicdata
B)cultural,sociological,andpoliticalclimate
C)overviewofmarketconditions
D)summaryofthetechnologicalenvironment
E)competitivesituation
Answer:B
Explanation:Companiesaremostlikelytoconductageneralnoneconomicreviewofconditionsaffectingthedivision'sbusinesswhentheyareinterestedinthecultural,sociological,andpoliticalclimate.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-01Theimportanceofproblemdefinitionininternationalresearch.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
35)Whatshouldanorganizationdoonceithasdeterminedthesourcesofinformationtofulfillthemarketingresearchobjectives?
A)Gathertherelevantdatafromsecondaryorprimarysources,orboth.
B)Analyze,interpret,andsummarizetheinformationgathered.
C)Considerthecostsandbenefitsoftheresearcheffort.
D)Effectivelycommunicatetheresultstodecisionmakers.
E)Conductsurveysandin-depthinterviewswiththerespondents.
Answer:C
Explanation:Afteranorganizationhasdeterminedthesourcesofinformationtofulfilltheresearchobjectives,itshouldconsiderthecostsandbenefitsoftheresearcheffort.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-01Theimportanceofproblemdefinitionininternationalresearch.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
36)BessiehasdecidedtopursueamarketingresearchefforttoacquireinformationbeforehercompanymakesastrategicrelocationmovetotheWestCoast.WhatwouldbethefirststepthatBessie(andthemarketingresearchers)shouldtakeassheembarksontheresearcheffort?
A)Definetheresearchproblemandestablishresearchobjectives.
B)Analyze,interpret,andsummarizetheresults.
C)Determinethesourcesofinformationtofulfilltheresearchobjectives.
D)Considerthecostsandbenefitsoftheresearcheffort.
E)Gatherrelevantdatafromsecondaryorprimarysources,orboth.
Answer:A
Explanation:Inthiscase,whileembarkingonherresearcheffort,Bessieshouldfirstdefinetheresearchproblemandestablishresearchobjectives.
Difficulty:2Medium
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-01Theimportanceofproblemdefinitionininternationalresearch.
Bloom's:Apply
AACSB:KnowledgeApplication
Accessibility:KeyboardNavigation
37)Whatisthefirststepofthemarketingresearchprocess?
A)determiningthesourcesofinformationtofulfilltheresearchobjectives
B)analyzing,interpreting,andsummarizingtheresults
C)definingtheresearchproblemandestablishingresearchobjectives
D)consideringthecostsandbenefitsoftheresearcheffort
E)gatheringtherelevantdatafromsecondaryorprimarysources,orboth
Answer:C
Explanation:Thefirststepofthemarketresearchprocessistodefinetheresearchproblemandestablishresearchobjectives.
Difficulty:1Easy
Topic:ProblemswithMarketResearchinForeignMarkets
LearningObjective:08-01Theimportanceofproblemdefinitionininternationalresearch.
Bloom's:Remember
AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
38)HalandhisteamhaveundertakenamarketingresearchstudytohelphiscompanyexpandintheeasternEuropeanregion.WhichmarketingresearchstepismostlikelytobethelaststepinHal'sresearcheffort?
A)definingtheresearchproblemandestablishingresearchobjectives
B)analyzing,interpreting,andsummarizingtheresults
C)effectivelycommunicatingtheresultstothedecisionmakers
D)consideringthecostsandbenefitsoftheresearcheffort
E)gatheringtherelevantdatafromsecondaryorprimarysourc
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