國(guó)家開放大學(xué)本科《商務(wù)英語(yǔ)4》一平臺(tái)在線形考(單元自測(cè)1至8)試題及答案2025珍藏版

PAGEPAGE22國(guó)家開放大學(xué)本科《商務(wù)英語(yǔ)4》一平臺(tái)在線形考單元自測(cè)1至8試題及答案說明：資料整理于2025年2月；適用于國(guó)家開放大學(xué)本科學(xué)員一平臺(tái)在線形考考試。單元自測(cè)1試題及答案說明：本單元測(cè)試中共有6道隨機(jī)題，其中有5道選擇題和1道完形填空題。第一大題：選擇填空(每題10分，共5題)備注：本大題從下列帶★題庫(kù)中隨機(jī)抽取其中5個(gè)小題，每個(gè)10分，共50分！★__________?●IexpecttodepartforFrankfurtonSunday,September1st,anytimeafter13:00pm.C.Whendoyouplantoleave★__________?●Sure,noproblem.First,goseeCindyandtellherwhereyou’regoingandwhen.C.Canyoufillmein★__________?●Yes,businessclass.A.Willyouflybusinessclass★HeyKyle,guesswhat!ThebossissendingmetoEuropeforamarketingseminarnextmonth.●___You’vebeenitchingtogoonabusinesstripformonths.B.Great!Youmustbehappy.★Howwouldyouliketogo?●________.B.I’dliketoflytoFrankfurtforastayoftwodays★_____behalfofVancouverC&SInt’lTradeCorp.,Iampleasedtoinviteyouandyourcolleaguestovisitus.B.On★Canyoufillme_________?Ineedsomedetailedinformation.A.in★Ifyouareintending_________justoneSchengencountry,youwillneedtoapplyfortheSchengenvisadirectlywiththeembassyorconsulateofthatparticularcountry.A.tovisit★Manyofthebanksandtravelservicesinthewesterncountriesprovideconvenienceforthetravellersbyissuingtraveller’s_________.A.checks★Please_________anopenreturnflightfromBarcelonatoFrankfurt.C.book★Theprocessingtime_________perembassy.C.varies★Traveller’schecksaregenerally_________smallfacevalue.C.of★Travellers,when_________thechecks,havetosignthechecksinthepresenceofthebankorserviceclerks.B.buying★Weusedto_________cashadvances.C.have★Youcandownloadandprintoffthe_________online.B.form第二大題：完形填空(閱讀理解選擇、判斷、翻譯等)(共50分)備注：本大題從下列帶★題庫(kù)中隨機(jī)抽取其中1個(gè)題型的試題，共50分！★翻譯:為句子選擇正確的翻譯。(每題10分)1.Canyoufillmein?C.你能向我詳細(xì)介紹一下2.Notallrestaurantsacceptthecard.B.并非所有酒店都接受此卡。3.Weusedtohavecashadvances.A.我們以前是預(yù)支現(xiàn)金。4.Letmeknowhowyoulikelivingoutofasuitcase.B.到時(shí)候告訴我你是怎么帶著旅行包生活的。5.Itisveryprofitablefortheissuingofficestofinancethefundstheycollectbyissuingtraveller’schecks.A.對(duì)發(fā)行機(jī)構(gòu)來說,發(fā)行旅行支票提供融資便利是有利可圖的?！锿晷翁羁?選擇正確答案,補(bǔ)全文章。(每題10分)HowtoScheduleYourVisaAppointmentPaymentcanbemadewithaUnionPaydebitcardorincash.Youcan__1__directlythroughthewebsite,theCallCenter,orataCiticbankATM.IfpayingataCiticbankbranch,youcanpaywithaUnionPay__2__orwithcash.Ifyouprefertopayincash,theappointmentwebsitewillproduceabankdepositslip__3__onthetypeofappointmentforwhichyouhaveregisteredthedepositslipwillindicatehowmuchyoumustpay.Youmustprintthisbank__4__,logofftheappointmentsite,proceedtoalocalCiticbankbranch,presentthebankdepositslip,paytherequestedamount,obtainanoriginalbankreceiptforthetransaction,logbackintothe__5__,andenterthebankreceiptconfirmationnumberintotherequestedfield.(1)B.pay(2)C.debitcard(3)A.based(4)C.depositslip(5)A.appointmentsite★閱讀理解:根據(jù)文章內(nèi)容,判斷正誤。(每題10分)Traveller’sCheckManyofthebanksandtravelservicesinwesternprovideaconveniencefortravellersbyissuingtraveller’schecks.Travellers,whenbuyingthechecks,havetosignthechecksinthepresenceofthebankorserviceclerks.Duringthetrip,travellerscancashthechecksfromtheagenciesofthebankorthetravelservicewhenevertheyneedaftertheircounter-signaturesarerecognized.Alotoftravellersliketobuythesechecksastheydon’thavetotakealongmuchcashandworryaboutcounterfeitsignatures.Theagencieswillgetbackthemoneytheyhavepaidbysendingthecheckstotheissuingoffices.Traveller’schecksaregenerallyofsmallfacevalue,suchastenortwentydollars,orfiveortenpounds,formiscellaneouspayments.Thereisnotimelimitfortheircirculationperiod.Itisveryprofitablefortheissuingofficestofinancethefundstheycollectbyissuingtraveller’schecksbecausetheynotonlyreceiveaservicechargefromthecheckbuyers,buttheyalsodon’tneedtopayanyinterestnomatterhowlongthechecksremainincirculationbeforeclearing.Thisiswhybanksandtravelservicesarewillingtoprovidethisconvenience.1.Itisconvenientforthetravellerstotravelaroundtheworldasmanybanksandtravelservicesissuetravellers’checks.[答案]T2.Therearenosignaturesoftravellerswhohaveboughtthechecks.[答案]F3.Quiteafewtravellersliketobuythechecks.[答案]T4.Travellersdonotworryaboutthecirculationperiodofthechecksasthereisnotimelimitforit.[答案]T5.Banksandtravelservicesarereluctanttoprovidetravellers’checks.[答案]F★閱讀理解:根據(jù)文章內(nèi)容,完成選擇題。(每題10分)SchengenVisaApplicationStepsIdentifythecountryorcountriesyouwillbetravellingto.Itisparticularlyimportanttoknowwhichcountriesyouaretravellingtobecauseitdetermineswhereandhowyouaregoingtosendyourapplication.●IfyouareintendingtovisitjustoneSchengencountry,youwillneedtoapplyfortheSchengenvisadirectlywiththeembassyorconsulateofthatparticularcountry.●IfyouareintendingtovisittwoormoreSchengencountries,yourapplicationmustbesenttotheembassyorconsulateofthecountrythatshallbeyourmaindestination.●IfyouareintendingtovisitseveralSchengencountries,butdonothaveamaindestination,youshouldapplyforthevisaattheembassyorconsulateofthefirstSchengencountryonyourtravelitinerary.FilloutanapplicationformbeforehandtoobtainaSchengenvisa.Youcandownloadandprintofftheformonline.PreparealltherequirementsforyourSchengenvisaapplication.Dependingontheconsulateorembassy,youarerequiredtoshowthefollowingdocuments:●Avalidnationalpassport●Evidenceshowingthepurposeofyourtrip(e.g.hotelreservations)●Proofofmedicalinsurance●Around-triptravelticket●ProofoffundsChecktheprocessingtimetoensureyougetyourSchengenvisaontime.Theprocessingtimevariesperembassy,soitisimportanttotaketheprocessingtimeintoaccountwhenplanningyourtrip.1.Thispassageismainlyabout__________.C.howtoapplyforaSchengenvisa2.IfyouareintendingtovisittwoormoreSchengencountries,youwillneedtosendyourapplication__________.A.totheembassyorconsulateofthecountrythatshallbeyourmaindestination3.Youcandownloadandprintofftheform__________.B.ontheInternet4.YouarerequiredtoshowthefollowingdocumentsEXCEPT__________.C.abirthcertificate5.Theprocessingtimeis__________perembassy.A.different單元自測(cè)2試題及答案說明：本單元測(cè)試中共有6道隨機(jī)題，其中有5道選擇題和1道完形填空題。第一大題：選擇填空(每題10分，共5題)備注：本大題從下列帶★題庫(kù)中隨機(jī)抽取其中5個(gè)小題，每個(gè)10分，共50分！★Hello,isthatSailMovingCompany?●________?A.Yes,thisisJackspeaking.Thanksforcalling.Whatcanwedoforyou★Howdoyoucalculatethefeeifweaskyoutomovetheofficefurniture?●________.C.Thecostdependsonthefloortomoveto,thedistancebetweentwoplacesandtheamountofthefurnituretomove★Theclientsaidhehadtosendamonitorbackthreetimesbeforetheproblemwassolved.Doyouhaveareasonforthis?●__________.A.Well,Iwonderwhethertherecentlayoffsareaffectingthequalityofourcustomerservice★Whatdoesthecustomer’scomplaintsay?●_________.B.Hesayshehasn’tgottenbackthemonitorforrepairs★Whatisthedistancebetweenthenewbuildingandyouroffice?●_________.B.Itisabout15kilometers★_______thesituationmaybe,makesurethatyoudon’tleaveyourcustomerwithanunansweredquestion.A.Whatever★Customersoftenremain_________toabusinessthathasexcellentserviceeveniftheirpricesarehigh.A.loyal★Customerswon’tfindstoreclerkssittingaround_________.A.watchingTVorplayingcards★Ifanyofthearticlesaredamagedduringmove,youmaymakea_______forcompensationwithourcompany.C.claim★Ifthingshave_________,thepersonyou’retalkingtowillwanttoknowthereasons.B.gonewrong★L(fēng)ookingyourcustomersintheeyeshowsthatwearelisteningtothemandhearing_________.C.whattheyaresaying★Someofthecustomers’complaintsseem_________.B.unacceptable★Somestoresevenoffer_________lanesforcustomerswith10itemsorlesstocheckoutquickly.B.express★TheAmericanideaofcustomerserviceis_________eachcustomerthecenterofattention.B.tomake★Thecustomerservicerepresentativewilloftenallowcustomerstoexchangetheproducttheyboughtorreturnitforafull_________.C.refund第二大題：完形填空(閱讀理解選擇、判斷、翻譯等)(共50分)備注：本大題從下列帶★題庫(kù)中隨機(jī)抽取其中1個(gè)題型的試題，共50分！★翻譯:為句子選擇正確的翻譯。(每題10分)1.TheAmericanideaofcustomserviceistomakeeachcustomerthecenterofattention.A.美式客服理念認(rèn)為每位客戶都是關(guān)注的焦點(diǎn)。2.Manyproductscomewithamoney-backguarantee.B.許多產(chǎn)品都有退款承諾。3.Makesuretolookyourcustomersintheeye.C.確保要直視顧客的眼睛。4.Alwayslookforwaystogoaboveandbeyondtheexpectationsofyourcustomers.A.一定要想方設(shè)法,超越顧客的期望。5.Theworstthingisthatyoudiscoveredatthelastmomentthereweremissingpartsintheorderbeforeshipment.A.最糟糕的事情是,在裝船之前的最后時(shí)刻,你發(fā)現(xiàn)訂單貨物有遺漏?！锿晷翁羁?選擇正確答案,補(bǔ)全文章。(每題10分)Customerserviceistheserviceorcarethataconsumerreceivesbefore,duringandafterapurchase.It’soneofthefactorsthatcomeintoplaywhenaconsumerisdeterminingbuyingvalue,theotheristhequalityoftheproductorservicethatisbeing__1__.Consumersoftenmustencounteranexperiencetonotonlybeasatisfiedcustomer,butaloyalcustomer.Customerserviceisapartofthatexperience.Topnotchservicewillcreate__2__andareturningcustomer,whichiswhatweallmuststrivefor.Excellentcustomerserviceis__3__tobusinessestoday.It’sacomponentthatisoftenmissing,unfortunately.Howdoyouprovidegreatcustomerservice?Alwaysmakeyourcustomera__4__.Greettheminafriendlymanner,whetherthatbeviatelephone,emailorinperson.Letthemknowyouaretheretohelpandthatyouwilltakecareofthem,notonlybeforethesalebutafteraswell.Afterall,inathrivingbusinesscustomersarenot__5__;it’sarequirementforbusinessestosurvive.(1)D.offered(2)E.loyalty(3)A.vital(4)C.priority(5)B.optional★閱讀理解:根據(jù)文章內(nèi)容,把每一段和其所談?wù)摰脑掝}相匹配。(每題10分)CustomerService1.TheAmericanideaofcustomerserviceistomakeeachcustomerthecenterofattention.Andwhereveryougo,goodcustomerservicemeansmakingcustomersfeelspecial.__1__2.Whencustomersgettoastore,theyaretreatedashonoredguests.Customersdon’tusuallyfindstoreclerkssittingaroundwatchingTVorplayingcards.Instead,theclerksgreetthemwarmlyandoffertohelpthemfindwhattheywant.Customersusuallydon’thavetoaskhowmuchitemscost,sincepricesareclearlymarked.__2__3.Whencustomersarereadytocheckout,theycangotothenearestandshortestcheckoutlane.Goodstoresopennewcheckoutlaneswhenthelineupsgettoolong.Someevenofferexpresslanesforcustomerswith10itemsorless.Aftertheypayfortheirpurchases,customersreceiveasmileandawarmthankyouandhaveanicedayfromtheclerk.__3__4.InAmerica,customerservicecontinueslongafterthesale.Manyproductscomewithamoney-backguarantee.Expensiveitemslikecars,computersorstereosoftenhaveawarrantythatensurestrouble-freeuseforaperiodofayearormore.Advertisementsregularlyincludethemotto,Yoursatisfactionisguaranteed.Soifthereisaproblemwiththeproduct,customerscantakeitback.Thecustomerservicerepresentativewilloftenallowthemtoexchangetheitemorreturnitforafullrefund.__4__5.CustomerserviceinAmericagrowsoutofthebeliefthatthecustomerisalwaysright.Ifapersonreceivespoorservicefromastore,heprobablywillavoidshoppingthereinthefuture.Ontheotherhand,customersoftenremainloyaltoabusinessthathasexcellentserviceeveniftheirpricesarehigh.__5__(1)B.theAmericanideaofcustomerservice(2)D.honoredguest(3)E.checkoutservice(4)A.satisfactionguaranteed(5)C.customerloyalty★閱讀理解:根據(jù)文章內(nèi)容,判斷正誤。(每題10分)TheFeelGoodFactorinCustomerServiceAchallengeinworkingincustomerserviceistoensurethatyouhavefocusedyourattentionontherightkeyareas,measuredbytherightKeyPerformanceIndicator(KPI).OneofthemostimportantaspectsofacustomerserviceKPIiswhatisoftenreferredtoastheFeelGoodFactor.Basicallythegoalisnotonlytohelpthecustomerhaveagoodexperience,buttoofferanexperiencethatexceedsexpectations.Severalkeypointsarelistedasfollows:Knowwhatproducts/serviceyouareofferingfrombacktofront.Inotherwords,beaninformationexpert.ItisokaytosayIdon’tknow,butitshouldalwaysbefollowedupbybutletmefindoutorpossiblybutthispersonwillbeabletoassistyou.Whateverthesituationmaybe,makesurethatyoudon’tleaveyourcustomerwithanunansweredquestion.Mostofthecommunicationthatyourelaytoothersisdonethroughbodylanguage.Ifyouhavenegativebodylanguagewhenyoucommunicatewithothers,itshowsthatyoudon’tcare.Twoofthemostimportantaspectsofpositivebodylanguagearesmilingandeyecontact.Makesuretolookyourcustomersintheeye.Itshowsthatwearelisteningtothemandhearingwhattheyaresaying.Andofcoursesmilingismoreinvitingthanablanklookorfrown.Nothingsurprisesyourcustomersmorethananemployeegoingtheextramiletohelpthem.Alwayslookforwaystogoaboveandbeyondtheexpectationsofyourcustomers.Indoingso,ithelpsthemtoknowthatyoucareanditwillleavethemwiththeFeelGoodFactorthatyouaresearchingfor.1.Thegoalofcustomerserviceistogivecustomersanexperiencethatmeetstheirexpectations.[答案]F2.Leaveyourcustomerwithanunansweredquestionisunacceptable.[答案]T3.Bothpositivebodylanguageandnegativebodylanguagearenecessaryincustomerservice.[答案]F4.Eyecontactisoneofthemostimportantaspectsofpositivebodylanguage.[答案]T5.Theunderlinedgoingtheextramiletohelptheminthelastparagraphmeansgoingalongwaytohelpthem.[答案]F單元自測(cè)3試題及答案說明：本單元測(cè)試中共有6道隨機(jī)題，其中有5道選擇題和1道完形填空題。第一大題：選擇填空(每題10分，共5題)備注：本大題從下列帶★題庫(kù)中隨機(jī)抽取其中5個(gè)小題，每個(gè)10分，共50分！★Couldyoubesokindastoturndownthatrocknroll?I’mpreparingfortomorrow’smeetingreport.●________.C.Sure.Sorrytodisturbyou★Hello,thisisLucasBowen.I’dliketoordersomemachines.●____.Whendoyouneedthem?B.Noproblem★I’llalsothrowinthediscountof10%onyourupfrontdeposit.Whatdoyouthinkaboutthissuggestion?●________.A.OK,Ithinkwe’vebothhavedoneourbestforthis★I’llbeawayonabusinesstrip.Wouldyoumindsigningformyexpressdelivery?●________.C.I’dbehappyto★Okaythen,sotoconfirm:a6%discountbutyoupayalltheshippingandinstallationcosts.●_______.I’llcallyoutomorrow.B.Thatsoundsallright★_________hasgoodreputationwillsoonerorlaterbesuccessfulinhisbusiness.B.Whoever★Althoughhehassoughttofindapeaceful_________,heisfacingmorepressurefromhisbusinessrivals.C.solution★Atthesametime,thenegotiatorkeepsthingssecret_________wouldlimithis/herabilitytonegotiate.C.that★Inbusiness,whateveryoudo,donot_________illegalbenefit.A.chase★Thatmightbeacceptable_________youhandletheinsurancefees.A.if★Theirskilland_________hasgotthemonthesalesteam.C.enthusiasm★Theywantedto_________discussiononeconomics.B.initiate★Toattractinvestors,thegovernmenthas_________itstaxandlaborlaws.C.adjusted★Wecan’tmanagethat_________youpayfortheinstallation.C.unless★Whentherestoftheroom_________emotional,staycoolanduselogictonegotiateandclose.B.gets第二大題：完形填空(閱讀理解選擇、判斷、翻譯等)(共50分)備注：本大題從下列帶★題庫(kù)中隨機(jī)抽取其中1個(gè)題型的試題，共50分！★翻譯:為句子選擇正確的翻譯。(每題10分)1.Byunderstandinghownon-verbalcommunicationworks,anegotiatormustbeabletounderstandtheinformationtheotherparticipantsaregivingoutnon-verbally.A.通過理解非語(yǔ)言性交際如何起作用,談判者一定能夠理解其他參與者透露的非語(yǔ)言性信息。2.Lookthepersonintheeyewithhonestyandrespect.B.誠(chéng)實(shí)而尊敬地注視這個(gè)人。3.Ifpossible,itmaybehelpfulfornegotiationpartnerstospendtimetogetherinacomfortableatmosphereoutsideofthenegotiationroom.B.如果有可能,讓談判雙方花時(shí)間一起處于談判室以外的舒適氛圍,可能會(huì)有幫助的。4.Thisisbecausewhoevercontrolsthestartofthenegotiationstendstocontrolwheretheyend.C.這是因?yàn)闊o論誰控制了談判的開始,誰往往就能掌控談判的結(jié)果。5.Thenegotiationtablecanbeloadedwithagendas,egosandemotions.A.談判桌承載著議事日程,自我意識(shí)和各種情緒?！锿晷翁羁?選擇正確答案,補(bǔ)全文章。(每題10分)Anotherexampleisreadingnon-verbalcommunication.__1__readthenon-verbalcommunicationofanotherpersoncanbeagreatassetinthecommunicationprocess.Bybeingaware__2__differentsignsandexpressions__3__apersongivesverballyandnon-verbally,anegotiatorcanadjusthis/herapproachandthenegotiationcangosmoothly.If__4__,itmaybehelpfulfornegotiationpartnerstospendtimetogetherinacomfortableatmosphereoutsideofthenegotiationroom.Beingfamiliarwithanotherpersonhelpsyouto__5__thedifferencesbetweenverbalandnon-verbalcommunicationwithinthenegotiationatmosphere.(1)B.Beingableto(2)A.of(3)B.that(4)C.possible(5)A.sense★閱讀理解:根據(jù)文章內(nèi)容,判斷正誤。(每題10分)TheGoldenRulesofNegotiatingTheartofnegotiatingisadifficultskillformostofus,evengoodsalespeople.Herearethreegoldenrulesforyoutofollow:1.ALWAYSSTARTTHENEGOTIATIONS.Youmustinitiatetheprocess.Thisisbecausewhoevercontrolsthestartofthenegotiationstendstocontrolwheretheyend.Ifyoulettheotherpartystartnegotiations,youwillbeconstantlygivingupcontrol,oftenwithoutevenrealizingit.Forinstance,whenyouasksomeonewhathisprojectbudgetis,youareallowinghimtostartthenegotiations.Youwillthenspendyourtimechasinghisnumberratherthanfindingthebestsolution.So,neverlettheotherpartycontrolthenegotiations.2.ALWAYSNEGOTIATEINWRITING.Thepurposeofnegotiationsistoarriveataformalwrittenagreement,nottellastoryorspendtimetalking.Fromthefirstmomentyoubeginaproposal,youshouldcreateadocumentandtakeittotheclient.Itwillincludeallthepointsofagreementandbecomerealtotheprospectivecustomer.Negotiatingfirstandthenhavingtocreateadocumentaddsunnecessarytimetoatransaction.Butifyoubuildyourwrittenagreementasyounegotiate,youarepreparedtoaskforasignaturethemomentthedecisiontobuyismade.3.ALWAYSSTAYCOOL.Thenegotiationtablecanbeloadedwithagendas,egosandemotions.Greatnegotiatorsknowhowtostaycool,providingleadershipandsolutions,whiletherestoftheroombecomesinsanelyinvestedinpersonalagendasanduselessemotions.Crying,gettingangryandblowingoffsteammaymakeyoufeelgood,butsuchbehaviorwillnotbenefityouwhilenegotiating.Whentherestoftheroomgetsemotional,staycoolanduselogictonegotiateandclose.1.Ifyoulettheotherpartystartnegotiations,youwillbecompletelygraspthecontrol,oftenwithoutevenrealizingit.[答案]F2.So,neverletbothpartiescontrolthenegotiations.[答案]F3.Negotiatingfirstandthenhavingtocreateadocumentdoesn’tneednecessarytimetoatransaction.[答案]T4.Greatnegotiatorsknowhowtostaycool,providingleadershipandsolutions,whiletherestoftheroombecomeswildorhelplessduringthenegotiation.[答案]T5.Whentherestoftheroomgetsoutofcontrol,staycoolanduselogictonegotiateandclose.[答案]F★閱讀理解:根據(jù)文章內(nèi)容,選擇正確答案。(每題10分)Emotionsplayanimportantpartinthenegotiationprocess,althoughitisonlyinrecentyearsthattheireffectisbeingstudied.Emotionshavethepotentialtoplayeitherapositiveornegativeroleinnegotiation.Duringnegotiations,thedecisionastowhetherornottosettlerestsinpartonemotionalfactors.Negativeemotionscancauseintenseandevenirrationalbehavior,andcancauseconflictsandnegotiationstobreakdown,butmaybeinstrumentalinattainingconcessions.Ontheotherhand,positiveemotionsoftenfacilitatereachinganagreementandhelptomaximizejointgains,butcanalsobeinstrumentalinattainingconcessions.Positiveandnegativediscreteemotionscanbestrategicallydisplayedtoinfluencetaskandrelationaloutcomesandmayplayoutdifferentlyacrossculturalboundaries.1.Emotionsplayanimportantroleduringthenegotiation,althoughtheireffectisbeingstudiedjust_______.C.notlongbefore2.Negativeemotionsmay_______makeconcessions.A.behelpfulto3.Duringnegotiations,thedecisionastowhetherornottosettledependsinpartonemotionalfactors.B.tosomeextend4.Attainingconcessionscanbedone_______.C.bybothnegativeandpositiveemotions5.Indifferentcultures,negotiatorsshoulduse____strategiestoshowpositiveandnegativeemotions.B.different單元自測(cè)4試題及答案說明：本單元測(cè)試中共有6道隨機(jī)題，其中有5道選擇題和1道完形填空題。第一大題：選擇填空(每題10分，共5題)備注：本大題從下列帶★題庫(kù)中隨機(jī)抽取其中5個(gè)小題，每個(gè)10分，共50分！★Betty,we’llhaveabuffetpartynextSaturday.Willyoujoinus?●_______,Susan.Thankyou!A.I’dloveto★HowwasyourtriptoLondon,Jane?●_________.A.Oh,wonderfulindeed★Iamgoingtoaskforapayrise.●__________.C.Ithinkyoumaytalktoyourboss★Ihadareallygoodweekendattheseaside.●_________.B.Oh,I’mgladtohearthat★Thanksforinvitingme,John,butI’vealreadymadeotherplans.●_______.Maybeanothertime.C.Oh!I’msorrytohearthat★Amongthecritiqueswereallegations______somefranchiseusesitspoliticalinfluencetoincreaseitsprofits.C.that★Itshould______thatfranchisingisoneofthemeansavailableforgettinginvestmentmoneywithoutgivingupcontrolofthechainoperationandbuildingadistributionsystemforservicingit.C.berecognized★Someinthemarketnowwantgovernment_________inordertoreducecosts.A.regulation★Someofthe_________solutionswillsupporttheserequirementsbetteratthemoment.C.proprietary★Theexecutiveteamhavetoholdanurgentmeeting_________theyseethebadmarketfeedback.B.because★Thefranchisor____thefranchiseeshouldobservetheregulationstomakethebusinessgowell.B.aswellas★Theinstructiondescribescompletelythe_________anditssafetybasis.C.facility★Trademarks,proprietaryservicemarksandregulationsneed_________carefully.A.tobeobserved★Wedidn’tunderstandhowdifficultitwasto_________suchabreakfast.B.distribute★Whiletheotherpeople_________anddiscussedtheproblemtogether,Tedignoredthem.A.interacted第二大題：完形填空(閱讀理解選擇、判斷、翻譯等)(共50分)備注：本大題從下列帶★題庫(kù)中隨機(jī)抽取其中1個(gè)題型的試題，共50分！★翻譯:為句子選擇正確的翻譯。(每題10分)1.Thefranchiseecangetmoremoneythanadirectemployeebecauseheorshehasavitalinterestinthebusiness.A.因?yàn)樘卦S經(jīng)營(yíng)者在公司中有切身利益,他/她能夠比直屬雇員賺更多的錢。2.Itissaidabout4%ofallbusinessesintheUnitedStatesarefranchisee-worked.C.據(jù)說美國(guó)所有的商家中,4%都是特許經(jīng)營(yíng)的。3.ButfranchisorrulesareusuallyverystrictintheUSaswellasinmostothercountries.B.但是在美國(guó)授權(quán)特許經(jīng)營(yíng)者的規(guī)則與其他大多數(shù)國(guó)家的一樣,非常嚴(yán)格。4.Don’truleoutabusinesswithoutlearningorseeingwhattheday-to-daywilllooklike.C.如果不了解或看到公司的日常情況,就不要排除一個(gè)公司。5.Tobehonest,aftermanyyearsofhardwork,tearsanddisagreements,Ihavemadeitthrough.A.說實(shí)話,經(jīng)過多年的艱苦工作、淚水和意見分歧,我還是渡過了難關(guān)?！镩喿x理解:根據(jù)上下文,補(bǔ)全對(duì)話內(nèi)容。(每題10分)操作提示:通過下拉選項(xiàng)框,選擇答案。A.itdoesn’tsoundtoocomplicatedB.ThenwhataboutthequalificationsofafranchiseeC.Sure,whatdoyouwanttoknowD.ThankyouverymuchforalltheinformationE.couldyoutellmehowlongafranchisecontractwilllastAdawantstodofranchisebusinessandturnstoBillforsomeinformationaboutfranchisebusiness.ADA:Hi,Bill.Iamreallyinterestedinfranchisingopportunities.Wouldyoubeabletogivemesomeadvice?BILL:__1__?ADA:OK,first,whatarethequalificationsthatafranchisorshouldhave?BILL:Generallyspeaking,afranchisorshouldbeawell-developedcompanywithbusinessresourcessuchasatrademark,tradenameandbusinessmodel.ADA:__2__?BILL:Afranchiseeshouldhavethenecessaryfunds,workgoalsandemployees,etc.ADA:Yes,__3__.Wouldyoupleasetellmesomethingaboutthefranchisefees?BILL:OK.Thefeesforthefranchiseareaninitialfeeandausagefee.ADA:Now,__4__?BILL:Ingeneral,itisnolessthanthreeyears.Thenboththefranchisorandthefranchiseemaytalkabouttheconditions,andseewhetherthecontactneedstoberewritten.ADA:__5__.BILL:Mypleasure.1.[正確答案]C2.[正確答案]B3.[正確答案]A4.[正確答案]E5.[正確答案]D★閱讀理解:根據(jù)文章內(nèi)容,判斷正誤。(每題10分)FourTipsforBecomingaFranchiseeIfyouwanttobecomeafranchisee,thetipsbelowcanhelpyoutofindtheperfectopportunity.BEFOCUSDONYOURPREFERENCE.Onthestageofdecision-making,thebottomlineis:Don’truleoutabusinesswithoutlearningorseeingwhattheday-to-daywilllooklike.Forinstance,thinkaboutamomreturningtotheworkforcewhoknowsshewantstointeractwithchildrenonadailybasis.Amongthehundredsofoptionsthere,sheneedstodecideifshewouldliketobehandsonasateacherorifshewouldrathermanageafacilitythattutorschildreninmath.Decidingbetweenthetwoiseasyifsheconsiderswhichday-to-daypositionshewouldpreferandhowthatwillimpactherothergoals.BEPROACTIVEWITHYOURRESEARCH.Afteryou’vedeterminedwhatroleyouwantinafranchise,it’simportanttostartresearchingdifferentoptions.Physicallyvisitmanydifferentfranchiselocationsandbrowsethewebandthendeterminewhatwillbeafitinyourcommunity.Makesurethefranchisorhasexperience.Beforesigningontoafranchise,itisessentialtoaskthefranchisorabouttheexecutiveteamanditspastindustryexperience.Findoutifthecompanyleadershavehadsignificantexperienceatanotherfranchiseandarenowapplyingthatknowledgesuccessfully.READTHEFRANCHISEDISCLOSUREDOCUMENTCAREFULLY.Thefirstthingtolookatishowmuchafranchisewouldcosttopurchase.Makesureyouhaveafinancialadvisorwhocanlookatthatitemwithyouandseethetypeofprofitafranchiseecanmakeonaverage.It’salsoimportanttotakealookatthepost-terminationclauseintheagreementtomakesurethatwhenyouwanttoleavethebusiness,youknowthetermswellandyourinterestsareproperlyprotected.1.Decideonabusinesswithlearningorseeingwhattheday-to-daywilllooklike.[答案]T2.Beforeyou’vedeterminedwhatroleyouwantinafranchise,it’stimetostartthebusiness.[答案]F3.Beforesigningontoafranchise,theessentialjobistoaskthefranchisorabouttheexecutiveteamanditspastindustryexperience.[答案]T4.Thefirstthingtolookatishowlongafranchisewouldtaketopurchase.[答案]F5.Tomakesurethatwhenyouwanttoleavethebusiness,youhavemadeenoughmoneyandyouaresatisfiedwiththat.[答案]F★閱讀理解:根據(jù)文章內(nèi)容,選擇正確答案。(每題10分)Chinahasthemostfranchisesintheworldbutthescaleoftheiroperationsisrelativelysmall.EachsysteminChinahasanaverageof43outlets,comparedtomorethan540intheUnitedStates.Together,thereare2,600brandsinsome200,000retailmarkets.KFCwasthemostsignificantforeignentryin1987andiswidespread.Manyfranchisesareinfactjoint-ventures,asattheirformingthefranchi