人力資源管理（英文版 第15版）課件 第15章 勞動(dòng)關(guān)系與集體談判

HumanResourceManagementFifteenthEditionChapter15LaborRelationsandCollectiveBargainingCopyright?2017,2015,2013PearsonEducation,Inc.AllRightsReservedLearningObjectives(1of2)15-1.GiveabriefhistoryoftheAmericanlabormovement.15-2.Discussthemainfeaturesofatleastthreemajorpiecesoflaborlegislation.15-3.Presentexamplesofwhattoexpectduringtheuniondriveandelection.LearningObjectives(2of2)15-4.Illustratewithexamplesofbargainingthatisnotingoodfaith.15-5.Developagrievanceprocedure.15-6.Describeastrategyforcooperativelaborrelations.I.

GiveabriefhistoryoftheAmericanlabormovement.TheLaborMovementUnionmembershipisdown,about14millionU.S.workersbelongtounions.Workersstillbelongtounions—around11%ofthetotalnumberofmenandwomenworkinginAmerica.ImprovingPerformance:TheStrategicContextThe“Anti-Walmart’s”RevenuesLet’stalkaboutit…WhyDoWorkersOrganize?EmployeeEngagementandUnionizationEngagedvs.Dis-EngagedEmployeesWhatDoUnionsWant?UnionSecurityImprovedwagesHoursWorkingConditionsBenefitsWhyDoWorkersOrganizeWhydoworkersorganize?ThebottomlineWhatdounionswant?UnionsecurityImprovedwages,hours,andbenefitsTheAFL-CIOandtheSEIUTheAFL-CIOandtheSEIULocal-SingleChapterNationalUnionFederation-TheAFL-CIOandtheSEIUII.

Discussthemainfeaturesofatleastthreemajorpiecesoflaborlegislation.UnionsandtheLawPeriodofStrongEncouragementTheNorris-LaGuardia(1932)RighttoCollectiveBargainYellowDogContractunenforceableLimitedCourtsabilitiesonStopOrdersNationalLaborRelations(orWagnerAct)1935UnfairLaborpracticesSecret–BallotElectionsNationalLaborRelationsBoard(NLRB)PeriodofModifiedEncouragementTaft-HartleyActof1947(orLaborManagementRelationsAct)ProhibitunfairunionlaborpracticesEnumeratingtheRightsoftheEmployeeasaUnionMemberEnumeratingtheRightsofEmployersAllowingthePresidentoftheUnitedStatestobartemporarilyNationalEmergencyStrikesPeriodofDetailedRegulationsTheLandrum-GriffinAct(1959)(LaborManagementReportingandDisclosure)BillofRightsRighttoSueDueProcessUnionElectionsLaborLawTodayIII.

Presentexamplesofwhattoexpectduringtheuniondriveandelection.TheUnionDriveandElection(1of5)Step1:InitialcontactLaborrelationsconsultantsUnionsaltingTheUnionDriveandElection(2of5)Step2:ObtainingauthorizationcardsFigure15-2SampleAuthorizationCardTheUnionDriveandElection(3of5)Step3:HoldahearingEnoughevidenceDeterminetheBargainingUnitTheUnionDriveandElection(4of5)Step4:TheCampaignUnioneffortstowillvotesManagementeffortstowinvotesTheUnionDriveandElection(5of5)Step5:TheElectionOccurswithin30to60daysSecretBallotFigure15-3SampleNLRBBallotHowtoLoseanNLRBElectionAsleepattheswitchAppointingacommitteeConcentratingonmoneyandbenefitsDelegatingtoomuchtodivisionsWhattoExpecttheUniontoDotoWintheElectionDataanalyzedfrom261NLRBelectionstoboostunions’chancesthey’llwinanelectionTheSupervisor’sRoleT.I.P.S.F.O.R.E.KnowYourEmploymentLawRulesRegardingLiteratureandSolicitationLet’stakealook…DecertificationElections:OustingtheUnionThelawgrantsemployeestherighttoterminate(decertify)theirunion’srighttorepresentthem.Decertificationcampaignsaresimilartocertificationcampaigns.ImprovingPerformance:HRPracticesAroundtheGlobeFranceComestotheWorker’sAidLet’stalkaboutit…IV.

Illustratewithexamplesofbargainingthatisnotingoodfaith.TheCollectiveBargainingProcess(1of2)Whatiscollectivebargaining?Whatisgoodfaith?TheNegotiatingteamTheCollectiveBargainingProcess(2of2)CostingtheContractBargainingitemsMandatoryitemsVoluntaryitemsIllegalitemsBargaininghintsImpasses,Mediation,andStrikesTrendsShapingHR:DigitalandSocialMediaUnionsGoDigitalLet’stakealook…TheContractAgreementV.

Developagrievanceprocedure.DealingwithDisputesandGrievancesGrievanceProcessSourcesofGrievancesTheGrievanceProcedureGuidelinesforHandlingGrievancesIMPROVINGPERFORMANCE:HRToolsForLineManagersandSmallBusinessesHowtoHandleaGrievanceSituationLet’stalkaboutit…VI.

Describeastrategyforcooperativelaborrelations