旅游情景英語（第二版）Unit 2-1學(xué)習(xí)資料

“十二五”職業(yè)教育國家規(guī)劃教材旅游情景英語課件制作：張永海（第二版）

旅游情景英語Unit2-1CheckinginattheHotel

旅游情景英語ContentsWarmingUp

LanguageFocusPracticeExtending

ConclusionPre-classWorkHomeworkUnit2-1

旅游情景英語Pre-classworkHowdoesatravelagencymakearoomreservation?Howdoesareceptionistreceiveaforeignguestwhowouldliketocheckin?Unit2-1

旅游情景英語UsefulExpressionswhenyoureceiveacheck-inguestUnderstangthedemandofcustomers:

1.Howmanyroomswouldyouliketobook?2.Whichdatewouldyouliketobookandhowlongwilltheguestsbestaying?3.Youreservedasuiteby“Ctrip”foronenight.Willthatbeallright?4.Wouldyoushowmeyourpassportandvisaplease?5.Howwouldyouliketopay?Unit2-1

旅游情景英語UsefulExpressionswhenyoureceiveachecking-inguestAboutbargaining:

1.What’stherateforthem?2.788RMBpernightforastandardroomand688RMBforasingleroom.3.Yes,wecanofferyoua25%discount.Unit2-1Doyouknowhowtheguestsmakeroomreservations?

旅游情景英語bytelephonebytheinternetbysendingfaxbysendingletterore-mailbytheinterviewUnit2-1Aboutthewaysofofferingcheck-inservice：

旅游情景英語AtthereceptiondeskAttheself-service

kioskUnit2-1

旅游情景英語WarmingUp

Talkaboutthefollowingpictures.Thewordsandphrasesbelowmayhelpyou.

conciergemobile

paymentUnit2-1

旅游情景英語

roomcardpassportself-service

kioskreceptionistUnit2-1

旅游情景英語LanguageFocusWordsandPhrasesSituationalConversationsUnit2-1

旅游情景英語WordsandExpressionshotel/h???tel/n.賓館，酒店mobile

payment移動支付self-service

kiosk自助服務(wù)臺/亭passport/?pɑ?sp??t/n.護照concierge/?k?nsie??/n.首席禮賓司；星級酒店金鑰匙receptionist/r?'sep??n?st/n.（前臺）接待員tariff/?t?r?f/n.價格表，關(guān)稅

Unit2-1

旅游情景英語

roomtariff房價表localguide地陪cashier/k?'???/n.出納員；收銀員accommodate/?'k?m?de?t/vt.容納；提供住宿（或膳宿、座位等）standard/?st?nd?d/adj.標準的；n.標準standardroom標間，標準房confirm/k?n?f??m/vt.確認；證實

Unit2-1

旅游情景英語SituationalConversation

Conversation1Unit2-1

旅游情景英語Scene

description

AtthereceptiondeskofLEEROYALHOTELMUDU,alocalguide(B)istalkingwiththereceptionist(A)tomakesurethatallherguestsarewellaccommodated.

Conversation1Check-inserviceforatourgroupUnit2-1

旅游情景英語

A:Goodevening.WelcometoLEEROYALHOTELMUDU.CanIhelpyou?

B:Goodevening.MynameisChenMeng.I’mthelocalguidefromChinaInternationalTourService(CITS),LuoyangBranch.Wehavebookedsevenstandardroomsinyourhotel.

A:Pleasewaitamoment.I’llcheck.(Amomentlater)Unit2-1

旅游情景英語A:Yes.Yourtravelagencyhasbookedsevenstandardroomsforagroupof14.Thisgroupwillstayfortwonights.EverythingisOK.Isthatright,madam?

B:Correct.A:Good.Couldyoushowmeyourpassportplease?B:Allright.(ChenMengcollectsthepassportsofthetouristsandgivesthemtothereceptionist.)Unit2-1

旅游情景英語B:Hereyouare.A:I’dliketoconfirmyourdeparturedate.YourgroupwillleaveonMay3rd,right?B:Yes.A:Thankyou.Andherearetheroomkeysandcards.Ourbellmanwillshowyoutoyourrooms.Wehopeyouhaveagoodstayinourhotel.B:Thanks.Unit2-1

旅游情景英語1.localguide地陪導(dǎo)游注：在旅游過程中，一般由地接社派出的地陪負責安排住宿。地陪帶團在飯店前臺取房時需自報家門，并出示導(dǎo)游證、預(yù)訂確認件和帶團計劃書。Notes:

Unit2-1

旅游情景英語2.Yourtravelagencyhasbookedsevenstandardroomsforagroupof14.Thisgroupwillstayfortwonights.你們旅行社預(yù)訂了7間團隊房，一行共14人，住兩晚。注：前臺接待員在團隊入住登記前應(yīng)與導(dǎo)游認真核對團隊人數(shù)、用房數(shù)量、類型和時間，盡量滿足客人需求。Notes:

Unit2-1

旅游情景英語3.I’dliketoconfirmyourdeparturedate.YourgroupwillleaveonMay3rd,right?我想和您確認一下團隊的離店日期。貴社的團隊將于5月3日退房，請問正確嗎？注：在旺季，飯店為避免出現(xiàn)用房糾紛，需在團隊入住登記時向?qū)в卧俅未_認退房日期。Notes:

Unit2-1

旅游情景英語4.Afteryouhandouttheroomkeysandcards,ourbellmanwillshowyoutoyourrooms.分發(fā)完房卡和鑰匙后，行李生會帶你們到房間。Notes:

Unit2-1

旅游情景英語UsefulExpressions:1.Goodevening.晚上好！2.Wehavebookedsevenstandardroomsinyourhotel.我們預(yù)訂了七間標準房。3.Wouldyousignyournameontheregistrationform?請您在入住登記表上簽名好嗎？4.Couldyoushowmeyourpassportplease?請你們出示一下護照好嗎？5.I’dliketoconfirmyourdeparturedate.我想和您確認一下團隊的離店日期。Unit2-1

旅游情景英語

Role-playActouttheplaywithyourpartneraccordingtothefollowingsceneswiththegivensentencepatterns.PracticeTaskOne:Unit2-1

旅游情景英語You’realocalguideandleadingatourgroupof24personstocheckinatthereceptiondeskofJinlingHotel.ScenedescriptionUnit2-1

旅游情景英語

CompletethefollowingdialoguesinEnglish.TaskTwo：

Ⅰ.A:theLocalGuide,WangYanB:thereceptionistA:_________1_________（晚上好）！WelcometoJianguoHotel.CanIhelpyou?B:Goodevening.MynameisWangYan.I’mthelocalguidefromChinaInternationalTourService(CITS),BeijingBranch.____________2____________（我們預(yù)訂了十間標準房）.A:Pleasewaitamoment.I’llcheck.(Amomentlater)Unit2-1

旅游情景英語Unit2-1A:Yes.Yourtravelagencyhasbookedninestandardroomsforagroupof20.Thisgroupwillstayforthreenights.EverythingisOK.__________3__________（對嗎，女士）？B:Correct.A:Good.____________4______________（請你們出示一下護照好嗎）？B:Allright.(WangYancollectsthepassportsofthetouristsandgivesthemtothereceptions.)

旅游情景英語Unit2-1B:Hereyouare.A:____________5____________（我想和您確認一下團隊的離店日期）.YourgroupwillleaveonOctober5th,right?B:Yes.A:Thankyou.Andherearetheroomkeysandcards.___________6_________（行李生將會帶你們到房間）.Wehopeyouhaveagoodstayinourhotel.B:Thanks.

旅游情景英語Unit2-1Ⅱ.A:thecashierB:MissSmithA:Goodmorning,madam.WhatcanIdoforyou?B:Yes._____________1_________________（我想把200歐元兌換成人民幣）.A:Certainly,madam.__________2___________（根據(jù)今天的外匯牌價，100歐元可以兌換783.59元人民幣）.Couldyoufilloutthisexchangememoandshowmeyourpassport,please?B:Isee.…Hereyouare.

旅游情景英語Unit2-1A:Thankyou,MissSmith.Youwouldliketochange200EURintoRMB.Isthatright?B:Yes,that’sright.A:Waitamoment,please.I’llcalculatethatforyou.(Amomentlater)A:Thankyouforwaiting,madam.___________3____________

（根據(jù)今天的匯率，兌換人民幣共計1567.18元）.Andhereisyourpassport________________（請核對一下）.B:Thankyou.A:Mypleasure.Haveagoodday,madam.

旅游情景英語Discussion:Discussthefollowingquestionsandwriteyouranswers.Extending1.Whatshouldareceptionistdowhenheorsheisreceivinganindividualguestwhowouldliketocheckin?

Unit2-1

旅游情景英語Extending

2.Whatshouldareceptionistdowhenheorsheisreceivingatourgroupwhowouldliketocheckin?

Unit2-1

旅游情景英語ConclusionwordsUsefulExpressionsforcheckinginatthehotel

LanguagepointsinTasksHowtomakeagroupreservationCheckinginattheHotel2-1Unit2-1

旅游情景英語HomeworkExercisesⅠ.

True(T)orFalse(F)()1.Awalk-inguestisacustomerwhocomeswithoutroombooking.()2.Itisusuallymoreexpensive