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文檔簡介
Brand
KPIs
for
ready-made-food:
Bistoin
the
United
KingdomConsumer
Insights
reportDecember
2024CONSUMER
&
BRANDThe
reportThis
report
has
been
created
using
the
data
fromStatista’s
Consumer
Insights
Brand
KPIs.
The
reportprovides
you
with
key
consumer
insights
andbenchmarks
for
a
brand’s
performance
against
theindustry
overall
and
their
competitors.Our
data
allows
you
to
measure
each
brand’s
positionin
the
marketby
creating
a
profile
using
Statista’s
5key
performance
indicators.
Which
are:
awareness,popularity,
consumption,
loyalty,
and
media
buzz.This
report
is
based
on
Bisto’s
performance
in
theready-made-food
market.If
you
would
liketofind
out
more
about
the
ConsumerInsights
at
Statista
or
the
Brand
Profiler,
please
click
the
link
below.MethodologyDesign:
Online
SurveyDuration:
approx.
15
minutesLanguage:
official
language(s)
of
each
country
withAmerican
English
offered
as
an
alternativeRegions:
Brazil,
Germany,
India,
Mexico,
U.S.
and
UKNumber
of
respondents:
approx.
7500Sample:
Internet
users,
aged
18
-
64,
quotas
set
ongender
and
ageFieldwork:
April-July
20242
Notes:
For
this
report
“Usage”
indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
as
ofDecember2024Introduction:
study
detailsDiscover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
market
impactHowdoes
the
brand
perform
in
the
market?Bisto
ranks
fourth
in
awarenesswithin
the
ready-made-food
marketThepopularity
ratingof
Bisto
is42%Bisto
ranks
sixth
in
consumptionIn
terms
of
loyalty,
Bisto
is
tenth
in
the
UnitedKingdomBisto
has
a
score
of
18%
for
media
buzz3Introduction:key
insights84%
of
Bisto
consumers
display
loyalty
towards
the
brandWho
does
the
brand
appealto?Bisto’s
branding
resonates
more
with
Gen
XBisto
generally
appeals
towomen
more
than
menAmong
Bisto
enthusiasts,
31%
fall
under
the
high-income
categoryConsumers
want
their
ready-made-food
brands
tohave
high
value,
reliability,
and
authenticitySources:
Statista
Consumer
Insights
Global,
as
ofDecember2024Brand
profile4CHAPTER
01In
this
section,
we
show
the
demographics
and
attitudes
of
consumers
who
say
they
like
this
brand
versus
the
share
of
industry
users.
The
chapter
aims
to
bring
clarity
to
companies
who
want
to
know
whotheir
branding
is
currently
appealing
to
and
what
they
think
about
the
industry.Brand
performance
of
Bisto
in
theUnited
Kingdom5
Notes:
Ready-made-food
‘a(chǎn)wareness’,
‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=1,097,
respondents
who
know
the
individual
brand
(popularity),
n=1,097,Brand
profile:
snapshotAwareness
is
the
highest
scoring
KPI
for
Bisto
at
88%AwarenessPopularityUsageLoyaltyBuzz88%42%39%84%18%respondents
who
know
the
individual
brand
(consumption),
n=432,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,097,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
as
ofDecember2024Share
of
generationsMeasuring
attitudes
and
opinions
among
generationshelps
identify
your
target
audience
for
your
nextcampaigns.With
that
in
mind,
when
looking
at
the
share
ofconsumers
who
like
Bisto
by
generation
versus
theshare
of
industry
users
in
general,
we
can
see
thatBistois
liked
by
12%of
Baby
boomers
and
36%
of
GenXers,
whereas
the
total
share
of
industry
users
is
10%and
31%,
respectively.For
Millennials
and
Gen
Z,
36%
and
16%
feel
positivelytowards
Bisto,
versus
35%
and
24%.
So
currently,
forBisto,
GenX
connectsmost
with
their
brand
comparedto
the
overall
industry
user.Brand
profile:
consumer
demographics
(1/3)Bisto’s
branding
resonates
more
with
Gen
XGen
ZMillennialsBrand
enthusiast16%24%36%35%36%31%12%10%Gen
X BabyBoomerIndustry
user6Notes:
“How
old
are
you?”;
Single
Pick;
“When
it
comes
to
ready-made-food,
which
of
the
following
brands
do
you
like?”;
Multi
Pick;
Base:
n=456,
Bisto
enthusiast,
n=1,171,
ready-made-food
consumersSources:
Statista
Consumer
Insights
Global,
as
ofDecember2024GenderThe
Gender
split
between
brandenthusiasts
ofBisto
shows
that
womenare
more
likely
to
have
an
affinity
withthe
brand
compared
to
men.55%
of
women
like
Bisto
compared
to45%
ofmen,
whereas
for
the
overallindustry,
51%
of
women
consume
ready-made-food
compared
to
49%
of
men.LGBTQIA+
statusUnderstanding
and
respecting
thediverse
needs
and
identities
ofconsumers
is
becoming
more
and
moreimportant,
not
just
froma
sensitivitypoint
of
view,
but
also
from
recognizingpotential
business
opportunities
thatcome
with
inclusivity
and
diversity.
Andcurrently,
Bisto
has
a
similarproportionof
LGBTQIA+
consumers
when
compared
to
the
industry
users
ingeneral.8%
of
Bisto
enthusiasts
considerthemselves
to
be
part
of
the
LGBTQIA+community
compared
to8%
amongindustry
users
overall.Brand
profile:
consumer
demographics
(2/3)Bisto
generally
appeals
to
women
more
than
men45%49%55%51%90%90%8%8%Brand
enthusiastYes
NoIndustry
userNot
givenBrand
enthusiastFemaleIndustry
userMale7Notes:
“What
is
your
gender?”;
Single
Pick;
“Do
you
consider
yourself
part
of
the
LGBTQ+
community?”;
Single
Pick;
“When
it
comes
to
ready-made-food,
which
of
the
following
brands
do
you
like?”;
Multi
Pick;
Base:
n=456,
Bistoenthusiast,
n=1,171,
ready-made-food
consumersSources:
Statista
Consumer
Insights
Global,
as
ofDecember2024The
chart
showsthe
householdtype,taking
into
account
factors
such
ashousehold
size,
family
structure,
andthe
number
of
children.Bisto’s
brand
is
generally
enjoyed
morebyconsumers
who
are
part
ofa
nuclearhousehold,
32%
of
Bisto
enthusiastshave
this
current
living
situation.Household
incomeHousehold
type8
Notes:
Recode
based
on
’’Monthly/annual
household
income
(local
currency)’’;
Single
Pick;
Typology
based
on
’’householdsize’’,
’’householdconstellation’’
and
’’childrenunder
the
age
of
14
in
household’’;
Single
Pick;
“When
it
comesBrand
profile:
consumer
demographics
(3/3)Among
Bisto
enthusiasts,
31%
fall
under
the
high-income
category32%30%36%35%31%34%Brand
enthusiastIndustry
userHighMedium
LowSingleCoupleSingle
parentNuclearMulti-generationalExtended21%20%18%20%11%11%32%30%3%2%10%12%Other4%5%Brand
enthusiastto
ready-made-food,
which
of
the
following
brands
do
you
like?”;
Multi
Pick;
Base:
n=456,
Bisto
enthusiast,
n=1,171,
ready-made-food
consumersSources:
Statista
Consumer
Insights
Global,
as
ofDecember2024Industry
userThe
graph
illustrates
the
annualhousehold
income
distribution
amongenthusiasts
of
the
brand
and
consumerswithin
the
industry.31%
ofBisto
enthusiasts
are
from
high-income
households.For
ready-made-food,
the
top
threequalities
consumers
wantfrom
a
brandare
high
value,
reliability,
andauthenticity.Bisto
consumers
also
appreciate
thesekey
attributes,
indicating
Bisto
exudesthese
qualities.The
qualities
that
Bisto
enthusiasts
areleast
focused
on
are
inclusiveness
andthrill
/
excitement.Bisto
should
work
on
promotingauthenticity
to
convert
enthusiasts
intoowners.9
Notes:
“When
it
comes
to
ready-made-food,
which
of
these
aspects
are
most
important
to
you?”;
Multi
Pick;
“When
it
comes
to
ready-made-food,
which
of
the
following
brands
do
you
like?”;
Multi
Pick;
“When
it
comes
to
ready-
made-food,
which
of
the
following
brands
have
you
consumed
in
the
past
12
months?”;
Multi
Pick;
Base:
n=432,
Bisto
consumers’,
n=456,
Bisto
enthusiast,
n=1,171,
ready-made-food
consumersSources:
Statista
Consumer
Insights
Global,
as
ofDecember2024Brand
profile:
qualitiesConsumers
want
their
ready-made-food
brands
to
have
high
value,
reliability,and
authenticity50%40%30%20%10%0%Qualities
consumers
want
fromready-made-food
brandsAuthenticityBoldnessClevernessCoolnessExclusivityFriendlinessHigh
valueHonesty
/trustworthinessInclusivenessInnovationReliabilitySocialresponsibilitySustainabilityThrill
/
ExcitementIndustry
userBrand
enthusiastBrand
owner10
Notes:
“Which
of
these
statements
about
ready-made-food
do
you
agree
with?”;
Multi
Pick;
“When
it
comes
to
ready-made-food,
which
of
the
following
brands
do
you
like?”;
Multi
Pick;
Base:
n=456,
Bisto
enthusiast,
n=1,171,
ready-
made-food
consumersSources:
Statista
Consumer
Insights
Global,
as
ofDecember2024Brand
profile:
attitudesAmong
Bisto
fans,
21%
state
that
they
get
excited
about
ready-made-foodproductsSustainability
isimportant
to
meI
value
a
low
priceover
high
qualityI
am
wellinformedI
rely
on
brands
I
know
and
trustI
get
excited
about
I
like
to
talk
aboutready-made-food
topics
relating
toproducts ready-made-food22%23%21%19%25%23%Whatdo
consumers
thinkofready-made-food
in
general?39%33%21%19%20%18%Brand
enthusiastIndustry
userBrand
KPIs
&
benchmarkingCHAPTER
02In
this
chapter,
you
can
see
how
a
brand
performs
against
their
main
competitorsin
the
marketplace.This
section
allows
benchmarking
of
the
key
performance
indicators
from
the
brand
profile
against
theindustry
as
a
whole
and
other
industry
leaders.11BrandIndustry
averageAwarenessPopularityUsageLoyaltyBuzzWhen
it
comes
to
ready-made-food,
the
averageawareness
of
a
brand
in
the
United
Kingdom
is
65%.AwarenessofBisto,
however,
is
at
88%.42%
of
UK
ready-made-food
consumers
say
they
likeBisto,compared
to
an
industry
average
brandpopularity
of
37%.39%
of
industry
consumers
in
the
United
Kingdom
saythey
consume
Bisto,
with
the
average
consumptionofa
brandat
32%.84%
of
brand
consumers
say
they
would
consume
thebrand
again,
compared
to
an
average
loyalty
score
of82%.Bisto
has
been
noticed
similarly
in
the
media
comparedtoother
brands,
with
a
“Buzz”
score
of
18%comparedto
16%.So
overall,
the
results
show
their
performance
to
beaboveaveragecompared
to
theindustry.12
Notes:
Ready-made-food
‘a(chǎn)wareness’,
‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,247,
all
respondents
(awareness),
n=1,097,
respondents
who
know
the
individual
brand
(popularity),
n=1,097,respondents
who
know
the
individual
brand
(consumption),
n=432,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,097,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
as
ofDecember2024Brand
KPIs
&
benchmarking:
Industry
comparison84%
of
Bisto
consumers
display
loyalty
towards
the
brandBrand
performanceSummaryDriving
recognition
will
lead
togrowing
your
customerbaseand
measuring
brand
awareness
is
a
keycomponent
to
achieve
this.
With
this
score,
you
cangauge
the
current
market
presence
of
a
brand,understand
the
brand’s
visibility,
competitiveness,
andrecognition
among
their
target
audience.
Further
tothis,
it
is
a
perfect
way
to
assess
yourcurrent
marketing
strategies.Using
the
concept
of
aidedbrand
recognition,
showingrespondents
both
the
brand’s
logo
and
thewrittenbrand
name,
we
asked:
“Do
you
know
this
brand,
evenif
only
by
name?”.Out
of
all
respondents,
88%
were
aware
ofBisto.
Thisranks
them
fourth
compared
to
other
brands
surveyed
in
this
market.Awareness
of
BistoBrand
KPIs
&
benchmarking:
awarenessBisto
ranks
fourth
in
awareness
within
the
ready-made-food
marketRank
#BrandAwareness
%1Heinz94%2McCain90%3Pot
Noodle89%4Bisto88%5Bird′s
Eye88%6Oxo85%7Aunt
Bessie's84%8Young's78%9Sharwood's77%10Maggi73%88%12%Awareness13Notes:
“Do
you
know
this
brand,
even
if
only
by
name?”;
Multi
Pick;
Base:
n=1,247,all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
as
ofDecember2024N/ASummaryThe
popularity
KPI
is
a
great
indicator
of
brandperception
among
current
and
potential
futurecustomers.
Thesocial
proof
provided
by
ahigh
scorecan
signify
how
trustworthy
a
brand
is
and
influenceconsumer
engagement.
Brands
with
a
large
engagedfollowing
can
often
enjoy
higher
levels
of
advocacyand
loyalty.Out
of
consumers
who
knew
the
brand,
42%
said
theyliked
Bisto.
Thisranksthem
seventh
compared
toother
brands
surveyed
in
this
market.Popularity
of
BistoBrand
KPIs
&
benchmarking:
popularityThe
popularity
rating
of
Bisto
is
42%42%58%Popularity14Notes:
“When
it
comes
to
ready-made-food,
which
of
the
following
brands
do
you
like?”;
Multi
Pick;
Base:
n=1,097,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
as
ofDecember2024N/ARank
#BrandPopularity
%1Bird′s
Eye67%2Heinz62%3McCain56%4Aunt
Bessie's56%5Pot
Noodle46%6Young's42%7Bisto42%8Maggi41%9Batchelors39%10Sharwood's38%SummaryAfter
popularity,
we
wantto
cover
the
value
action
gapso
to
understand
if
the
brand
was
also
beingconsumed,
we
asked
each
respondent:
“When
it
comes
to
ready-made-food,
which
of
the
followingbrands
have
you
consumed
in
the
past
12
months?”.Out
of
consumers
who
knew
the
brand,
39%
said
theyconsumed
Bisto.
This
ranks
them
sixth
compared
toother
brands
surveyed
in
this
market.Consumption
of
BistoBrand
KPIs
&
benchmarking:
consumptionBisto
ranks
sixth
in
consumption39%61%Usage15Notes:
“When
it
comes
to
ready-made-food,
which
of
the
following
brands
have
you
consumed
in
the
past
12
months?”;
Multi
Pick;
Base:
n=1,097,
respondents
who
know
the
individualbrandSources:
Statista
Consumer
Insights
Global,
as
ofDecember2024N/ARank
#BrandUsage
%1Bird′s
Eye60%2Heinz58%3Aunt
Bessie's50%4McCain49%5Pot
Noodle41%6Bisto39%7Young's37%8Maggi35%9Batchelors34%10Sharwood's28%SummaryAfter
ascertaining
the
consumption
of
a
brand
in
thelast
12
months,
the
next
most
important
indicator
isbrand
loyalty.
This
score
allows
us
to
establish
whether
a
brand
is
performing
well
in
regard
tocustomer
retention.
Measuring
brand
loyaltyestablishes
a
clear
feedback
loop
with
customers,providing
valuable
insights
into
customer
satisfactionand
preferences.
It
is
alsoa
powerful
predictor
to
helpguide
marketingstrategies
and
forecast
future
salesand
revenue
more
accurately.To
measure
the
loyalty
of
these
consumers
we
ask
each
respondent:
“When
it
comes
to
ready-made-food,which
of
the
following
brands
are
you
likely
to
consume
again
in
the
future?”.Out
of
respondents
whohave
consumed
Bisto,
84%said
they
would
consume
the
brand
again.Loyaltyof
Bisto’sconsumersBrand
KPIs
&
benchmarking:
loyaltyIn
terms
of
loyalty,
Bisto
is
tenth
in
the
United
Kingdom84%16%Loyalty16Notes:
“When
it
comes
to
ready-made-food,
which
of
the
following
brands
are
you
likely
to
consume
again
in
the
future?”;
Multi
Pick;
Base:
n=432,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
as
ofDecember2024N/ARank
#BrandLoyalty
%1Young's90%2Aunt
Bessie's89%3Pot
Noodle88%4Sharwood's88%5Bird′s
Eye87%6McCain87%7Heinz86%8Linda
McCartney85%9Maggi84%10Bisto84%SummaryIs
the
brand
hot
or
not?
Is
it
causing
a
stir
in
the
mediaand
online,
to
find
this
out
we
asked
each
respondent:“Which
ofthe
following
brands
have
you
noticed
in
themedia,
on
social
media,
or
in
advertising
in
the
past
3months?”.Out
of
consumers
who
knew
the
brand,
18%
said
theyhad
heard
about
Bisto
in
the
media.
This
ranks
themsixth
compared
to
other
brands
surveyed
in
thismarket.Buzz
of
BistoBrand
KPIs
&
benchmarking:
buzzBisto
has
a
score
of
18%
for
media
buzz18%82%BuzzN/ARank
#BrandBuzz
%1Bird′s
Eye35%2Heinz31%3Aunt
Bessie's26%4McCain24%5Pot
Noodle24%6Bisto18%7Maggi17%8allplants17%9Batchelors15%10Nissin
Noodles15%17Notes:
“Which
of
the
following
brands
have
you
noticed
in
the
media,
on
social
media,
or
in
advertising
in
the
past
3
months?”;
Multi
Pick;
Base:
n=1,097,
respondents
who
know
the
individualbrand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
as
ofDecember2024Gain
a
better
understanding
of
consumers,
brands,
and
markets.With
the
Statista
Consumer
Insights,
you
get
access
tostreamlined
market
research
tools
and
all
results
of
the
exclusiveStatista
surveys.
Leverage
consumer
insights
to
make
data-drivendecisions
and
unlock
new
growth
opportunities.Understand
what
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