雙語客運值班員旅客運輸合同課件

LiuzhouRailwayVocationalTechnicalCollege明德礪志求知篤行雙語客運值班員BILINGUALPASSENGERATTENDANT旅客運輸合同Contractofpassengertransportation教學團隊TeachingteamYinTian尹天雷蓮桂Leiliangui李秀聰Lixiucong周雯Zhouwen目錄contents1旅客運輸合同的含義Themeaningofthepassengertransportationcontract2旅客運輸合同的成立時間Theformationtimeofthepassengertransportationcontract3旅客和承運人的權(quán)利義務RightsandObligationsofPassengersandCarriers旅客運輸合同Contractofpassengertransportation1旅客運輸合同的含義旅客運輸合同的含義Themeaningofthepassengertransportationcontract旅客運輸合同：明確承運人與旅客之間權(quán)利、義務關系的協(xié)議。Passengercarriagecontract:anagreementthatclarifiestherelationshipbetweentherightsandobligationsbetweenthecarrierandthepassenger.一、旅客運輸合同的含義Themeaningofthepassengertransportationcontract1.旅客：持有有效乘車憑證的人和同行的免費兒童；根據(jù)貨物運輸合同押運貨物的押運人視為旅客。Passengers:personswithvalidtravelvouchersandfreechildrenaccompanyingthem;Theescortwhoescortsthegoodsunderthecontractofcarriageisconsideredapassenger.2.承運人：簽訂運輸合同的運輸企業(yè)。Carrier:atransportenterprisethathasenteredintoacontractofcarriage.一、旅客運輸合同的含義Themeaningofthepassengertransportationcontract旅客：持有有效乘車憑證的人和同行的免費兒童；根據(jù)貨物運輸合同押運貨物的押運人視為旅客。Passengers:personswithvalidtravelvouchersandfreechildrenaccompanyingthem;Theescortwhoescortsthegoodsunderthecontractofcarriageisconsideredapassenger.鐵路乘車證特種乘車證SpecialRidePassRailpass車票(含電子票)Tickets(includingelectronictickets)有效乘車憑證Validridingcertificate一、旅客運輸合同的含義Themeaningofthepassengertransportationcontract2旅客運輸合同的成立時間旅客運輸合同的成立時間Theformationtimeofthepassengertransportationcontract二、旅客運輸合同成立時間Theformationtimeofthepassengertransportationcontract1車票：以鐵路運輸企業(yè)售出車票時合同成立。Ticket:Thecontractwasformedwhentheticketwassoldbyarailtransportcompany.2鐵路乘車證和特種乘車證：以檢票進站的時間合同成立時間。RailPassandSpecialRidePass:Thetimethecontractwasformedbasedonthetimeofcheck-in.3無票人員（經(jīng)車站同意先上車后補票的）：自進入進站口時合同成立。Personnelwithouttickets(thosewhohaveboardedthetrainfirstandthenrefilledtheticketwiththeconsentofthestation):Thecontractisformedwhenenteringthestationentrance.3旅客和承運人的權(quán)利義務旅客和承運人的權(quán)利義務RightsandObligationsofPassengersandCarriers旅客的權(quán)利TherightsofPassengers1．依據(jù)車票票面記載的內(nèi)容乘車；Boardthetrainaccordingtothecontentsstatedontheticketface;三、旅客和承運人的權(quán)利義務RightsandObligationsofPassengersandCarriers2．要求承運人提供與車票等級相適應的服務并保障其旅行安全；Thecarrierisrequiredtoprovideservicesappropriatetotheticketclassandtoensurethesafetyofitstravel;3．對運送期間發(fā)生的身體損害有權(quán)要求承運人賠償；Therighttoclaimcompensationfromthecarrierforbodilydamageoccurringduringcarriage;4．對運送期間因承運人過錯造成的隨身攜帶物品損失有權(quán)要求承運人賠償。Thecarrierisentitledtocompensationfordamagetocarry-onitemscausedbythecarrier'sfaultduringcarriage.承運人的義務TheobligationsofCarriers1．確保旅客運輸安全正點；Ensurethesafetyandpunctualityofpassengertransportation;2．為旅客提供良好的旅行環(huán)境和服務設施，不斷提高服務質(zhì)量，文明禮貌地為旅客服務;Providepassengerswithagoodtravelenvironmentandservicefacilities,continuouslyimprovethequalityofservice,andservepassengersinacivilizedandcourteousmanner;3．對運送期間發(fā)生的旅客身體損害予以賠償；Compensationshallbemadeforbodilydamagetopassengersincurredduringcarriage;4．對運送期間因承運人過錯造成的旅客隨身攜帶物品損失予以賠償。Compensationshallbemadeforthelossofthepassenger'scarry-onitemscausedbythefaultofthecarrierduringthecarriage.對比comparison旅客的義務TheobligationsofPassengers1．支付運輸費用，當場核對票、款，妥善保管車票，保持票面信息完整可識別；Paythetransportationcosts,checktheticketandpaymentonthespot,properlykeeptheticket,andkeeptheticketinformationcompleteandrecognizable;三、旅客和承運人的權(quán)利義務RightsandObligationsofPassengersandCarriers2．遵守國家法令和鐵路運輸規(guī)章制度，聽從鐵路車站、列車工作人員的引導，按照車站的引導標志進、出站；Abidebynationallawsandregulationsandrailwaytransportationrulesandregulations,followtheguidanceofrailwaystationsandtrainstaff,andfollowtheguidancesignsofthestationtoenterandexitthestation;3．愛護鐵路設備、設施，維護公共秩序和運輸安全；Careforrailwayequipmentandfacilities,maintainpublicorderandtransportsafety;4．對所造成鐵路或者其他旅客的損失予以賠償。Compensationshallbemadeforthelossofrailwaysorotherpassengerscaused.承運人的權(quán)利TherightsofCarriers1．依照規(guī)定收取運輸費用；Transportationfeesarechargedinaccordancewithregulations;2．要求旅客遵守國家法令和鐵路規(guī)章制度，保證安全；Passengersarerequiredtocomplywithnationallawsandregulationsandrailwayrulesandregulationstoensuresafety;3．對損害他人利益和鐵路