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CONSUMER&
BRANDBrandKPIs
for
toys
&
babyonlineshops:
A
Toddler
Thing
in
IndiaConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,usage,loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
AToddler
Thing’sperformanceinthe
toys&baby
online
shopmarket.Fieldwork:March-April
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Sources:
Statista
Consumer
Insights
Global,
asofDecember202478%
of
A
Toddler
Thing
users
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??A
Toddler
Thing’sbrandingresonates
more
with?A
Toddler
Thingranksoutside
the
Top
10
inMillennialsawareness
withinthetoys&babyonlineshop
market?A
Toddler
Thinggenerally
appealstomen
more
than
?Thepopularity
ratingof
A
Toddler
Thingis33%women?A
Toddler
Thingrankseighth
inusage?Among
A
Toddler
Thingenthusiasts,32%
fallunderthe
high-income
category?Interms
of
loyalty,AToddler
Thing
is
third
inIndia?A
Toddler
Thinghasascore
of32%
formedia
buzz?Consumers
want
theirtoys&babyonlineshopbrandstohavefriendliness,
honesty
/trustworthiness,andcoolness3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
A
Toddler
Thing
at
78%Brand
profile:
snapshotBrand
performance
of
A
ToddlerThing
inIndia78%47%33%32%28%AwarenessPopularityUsageLoyaltyBuzz5Notes:Toys&baby
online
shops
‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=590,
respondents
who
know
the
individual
brand
(popularity),
n=590,respondents
who
know
the
individual
brand
(usage),
n=166,
respondents
who
have
used
the
individual
brand
(loyalty),
n=590,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024A
Toddler
Thing’s
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations46%44%44%42%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeAToddler
Thing
bygenerationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatAToddler
Thing
islikedby0%
ofBabyboomers
and
12%
of
Gen
Xers,whereas
the
total
shareof
industryusers
is
0%
and
12%,
respectively.ForMillennials
andGen
Z,
44%
and
44%
feel
positivelytowards
AToddler
Thing,
versus
42%
and46%.
Socurrently,
forAToddlerThing,Millennials
connect
mostwith
theirbrandcompared
tothe
overall
industryuser.12%
12%Gen
X0%
0%Gen
ZMillennialsBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestotoys
&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=194,
AToddler
Thing
enthusiast,
n=1,151,
toys&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024A
Toddler
Thing
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
AToddler
Thing
showsthatwomen
are
less
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof16%79%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
AToddlerThinghasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.21%40%60%45%55%55%
ofmen
likeAToddler
Thingcompared
to
45%
of
women,
whereasfortheoverall
industry,60%
of
men
usetoys&babyonlineshopscompared
to40%
ofwomen.76%21%
ofAToddler
Thingenthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to16%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
toys&baby
online
shops,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=194,
AToddler
Thing
enthusiast,
n=1,151,
toys&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
A
Toddler
Thing
enthusiasts,
32%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
anduserswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.2%3%Single32%34%33%33%4%6%CoupleSingleparentNuclear32%
ofAToddler
Thingenthusiastsarefrom
high-income
households.AToddler
Thing’sbrand
is
generallyenjoyed
more
byconsumers
who
arepartof
amulti-generational
household,40%
ofAToddler
Thingenthusiastshavethiscurrent
livingsituation.4%4%21%19%41%Multi-generational40%33%28%32%ExtendedOther26%1%2%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=194,
AToddler
Thing
enthusiast,
n=1,151,
toys&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
toys
&
baby
online
shop
brands
to
have
friendliness,honesty
/
trustworthiness,
and
coolnessBrand
profile:
qualitiesQualitiesuserswant
from
toys
&babyonlineshopbrandsFortoys&baby
online
shops,the
topthree
qualitiesusers
want
from
abrandarefriendliness,
honesty
/Authenticity80%Thrill/ExcitementSustainabilityBoldnessClevernesstrustworthiness,
andcoolness.60%40%20%0%AToddler
Thing
users
alsoappreciatethese
key
attributes,indicatingAToddlerThingexudesthese
qualities.SocialresponsibilityCoolnessThequalitiesthatA
Toddler
Thingenthusiastsare
least
focused
on
areinclusiveness
and
thrill/excitement.ReliabilityExclusivityAToddler
Thing
should
work
onpromoting
reliability
to
convertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
itcomesto
toys
&baby
online
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;Base:n=166,
AToddler
Thing
users’,n=194,
AToddler
Thing
enthusiast,
n=1,151,
toys&baby
online
shopusersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
A
Toddler
Thing
fans,
53%
state
that
they
get
excited
about
toys
&
babyonline
shopsBrand
profile:
attitudesWhat
doconsumersthink
oftoys
&babyonlineshopsin
general?58%56%56%55%53%43%43%43%42%39%39%33%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trust
abouttoys&baby
topicsrelating
toIget
excitedIliketotalkaboutonlineshopstoys&babyonlineshopsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
toys
&baby
online
shops
do
youagree
with?”;
Multi
Pick;“When
it
comesto
toys
&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=194,
AToddler
Thingenthusiast,
n=1,151,
toys
&baby
online
shop
usersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1178%
of
A
Toddler
Thing
users
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
toys&baby
online
shops,theaverage
awareness
of
abrandinIndia
is63%.Awareness
ofAToddler
Thing,
however,
isat47%.Awareness33%
ofIndiantoys&babyonlineshop
users
saytheylikeAToddler
Thing,
compared
toanindustryaveragebrandpopularityof
42%.28%
ofindustryusers
inIndiasaythey
useA
ToddlerThing,withtheaverage
usageof
abrandat34%.BuzzPopularity78%
ofbrandusers
saytheywould
usethe
brandagain,compared
toanaverage
loyalty
score
of
74%.AToddler
Thing
hasbeen
noticed
lessinthemediacompared
to
other
brands,with
a“Buzz”score
of32%compared
to
36%.Sooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.LoyaltyBrandUsageIndustryaverage12
Notes:Toys&baby
online
shops
‘a(chǎn)wareness’,‘popularity’,
‘usage’,‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents
(awareness),
n=590,
respondents
who
know
the
individual
brand
(popularity),
n=590,respondents
who
know
the
individual
brand
(usage),
n=166,
respondents
who
have
used
the
individual
brand
(loyalty),
n=590,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024A
Toddler
Thingranks
outside
the
Top
10
in
awareness
within
the
toys
&
babyonline
shop
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofAToddlerThingRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Amazon97%85%74%69%63%59%57%54%53%53%2FirstCry3mothercareTheMomstoreHamleys447%553%Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6MunchkinHopscotchR
for
RabbitChicco78Outofallrespondents,
47%
were
aware
of
A
ToddlerThing.Thisranksthemoutside
the
Top
10
comparedtootherbrandssurveyed
inthismarket.9AwarenessN/A10LittleMuffet13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
A
Toddler
Thing
is
33%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofAToddlerThingRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Amazon83%72%53%46%39%36%34%34%33%33%2FirstCry33%3mothercareHamleys4Outofconsumers
who
knew
thebrand,
33%
saidtheyliked
AToddler
Thing.
Thisranksthemtenthcompared
to
other
brandssurveyed
inthismarket.5TheMomstoreChicco667%7LittleMuffetHopscotchR
for
RabbitA
Toddler
Thing89PopularityN/A1014
Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=590,
respondentswho
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024A
Toddler
Thingranks
eighth
in
usageBrand
KPIs
&benchmarking:
usageSummaryUsage
ofAToddlerThingRank#
BrandUsage
%76%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
used,weasked
each
respondent:
“When
itcomes
to
toys&babyonlineshops,which
of
the
following
brandshaveyou
used
inthepast12
months?”.1Amazon2FirstCry57%28%3mothercareHamleys39%Outofconsumers
who
knew
thebrand,
28%
saidtheyused
A
Toddler
Thing.Thisranksthemeighth434%compared
to
other
brandssurveyed
inthismarket.5Chicco32%6TheMomstoreHopscotchA
Toddler
ThingR
for
RabbitLittleMuffet31%729%72%828%927%UsageN/A1024%15
Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
have
youused
in
the
past
12
months?”;
Multi
Pick;
Base:n=590,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
A
Toddler
Thing
is
third
in
IndiaBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofAToddlerThing’s
consumersRank#
BrandLoyalty
%91%Afterascertaining
the
usageof
abrandinthe
last12months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Amazon22%2FirstCry87%3A
Toddler
ThingTheMomstoreR
for
RabbitmothercareHamleys78%477%577%677%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
toys&babyonlineshops,which
of
the
following
brandsareyoulikely
to
useagaininthe
future?”.775%8Chicco74%78%9MunchkinHunyHuny72%Outofrespondents
whohaveused
AToddler
Thing,78%
saidthey
would
usethebrand
again.LoyaltyN/A1069%16
Notes:“When
it
comesto
toys&baby
online
shops,
which
ofthe
following
brands
are
youlikely
to
use
againin
the
future?”;MultiPick;Base:n=166,
respondents
who
have
used
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024A
Toddler
Thing
has
a
score
of
32%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofA
ToddlerThingRank#
BrandBuzz%79%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Amazon2FirstCry65%32%3mothercareChicco42%Outofconsumers
who
knew
thebrand,
32%
saidtheyhadheardaboutAToddler
Thinginthemedia.
Thisranksthemsixthcompared
tootherbrandssurveyedinthismarket.437%5Hamleys37%6A
Toddler
ThingHopscotchLittleMuffetR
for
RabbitTheMomstore32%730%68%827%926%BuzzN/A1025%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=590,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsigh
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