企業(yè)員工滿意度調(diào)查分析 23頁.ppt

Case02A企業(yè)員工滿意度調(diào)查分析EmployeeSatisfactionSurvey 影響A企業(yè)員工滿意度的7個因素 工作本身 培訓(xùn)與發(fā)展 績效管理團(tuán)隊合作創(chuàng)新氛圍結(jié)構(gòu)與崗位薪酬福利溝通 7factorsofemployeesatisfaction JobitselfPerformanceevaluationTeamworkCreativityOrganizationstructureSalaryandbenefitcommunication 問卷設(shè)計 第一部分 答卷者的基本信息 共有7個小問題 第二部分 核心部分 共8個部分 包括整體滿意度及影響滿意度的7個因素 Survey 55questionsQ1 Q7personalinformationQ8 Q55isratedonlikertscale1 stronglydisagree2 disagree3 neitheragreenordisagree4 agree5 stronglyagree Survey cont d Q8 Q13overallopinionQ14 Q21training developmentQ22 Q28performanceevaluationQ29 Q32teamwork communicationQ33 Q35creativityQ36 Q49organizationstructureQ50 Q55salary benefit Q13 Q55 Q13 Ingeneral areyousatisfiedwithyourcompany Q55 Isyoursalarycompetitiveindustry wise Side by sideboxplot SSCstat Visualization Boxplot Q13byeducation Summarystatbyposition SSCstat Analysis SummaryStatistics Summarystatbyposition Q13 BarchartforQ13 STEP1SSCstat Analysis SummaryStatistics Mark byfactors mark Q13 markall standardstatistics STEP2SSCstat Visualization Categorical valueplot BarchartforQ13 Table Q13byQ55 PHstat Descriptivestatistics two waytables charts Table Q13byQ55 Contingencytable departmentbyeducation CorrelationCoefficient InEXCEL usefunctionCORREL CorrelationwithQ13 IndecreasingorderQuestion 14191224325330433451103116172744262521421811374515203635224648542333855492847502952399414038 MeanScore IndecreasingorderQuestion 2939494836946381726332337163243840254134134715221114421944183031205235542827102124515345501255 StandardDeviationofScores Indecreasingorder Question 17542620182141