(完整版)外貿(mào)英文郵件范文(免費(fèi)版)

1、外貿(mào)業(yè)務(wù)全套英文郵件第一步1. 向顧客推銷商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yo

2、urs faithfully2. 提出詢價Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure o

3、ur business. We look forward to hearing from you soon.Truly3. 迅速提供報價Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After stud

4、ying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契機(jī)4. 如何討價還價Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in yo

5、ur quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意進(jìn)口商的還價Dear Sirs: June 12

6、, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorabl

7、y. However, for your order we have kept our prices down.Sincerely5-2 拒絕進(jìn)口商的還價Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keen

8、er price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出訂單Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quo

9、ted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 確認(rèn)訂單Dear Sir: June 2

10、0, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 請求開立信用證Gentlemen: June 18, 2001Thank you for your order No. 599. In o

11、rder to execute it, please open an irrevocable L/Cfor the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20.Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已開立信用證Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing de

12、tails of your terms. According to yourrequest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 請求信用證延期Dear Sir：Sep. 1, 2001We a

13、re sorry to report that in spite of our effort, we are unable to guarantee shipmentby the agreed date due to a strike at our factory. We are afraid that your L/C will beexpire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sep

14、t.30.Sincerely11. 同意更改信用證Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincer

15、ely通知已開立信用證Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to yourrequest for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by

16、 fax when the order has been executed.Sincerely回復(fù)客戶投訴的信函范文客戶投訴我們的同事工作效率和理解能力低下：Michael:I appreciate if u get involve with Jane ， she is not following po's instructions and get back to us in the same subject with difference. Last week was Vet certificates ， then Bill of ladings explanations ， now

17、 is packaging when we are attaching all e-mail's for you and her reference which is been discussed to be use on 3 months. We want to continue and trust in oiur relationship but it's issues which has to be stop.I will appreciate if you come back to us with a determination for the future.Thank

18、s，第一次草擬的回復(fù)如下（沒發(fā)給客人）：1 Re. the balance of packagingIt s our fault that we did not explain well and cause the confusion.When we advised 3 months in the early email ， we meant to ship these packaging in 3 months， and when we talked about 1 month ， we meant to receive your order for these packaging in 1

19、 month ， but the ship date can be Nov.Pls advise if you will be able to place the order in 1 month or you need more time. We will also improve and take care in future communication. Thank you.2 Re. The communication efficiencyWe review the emails of these days. For the email back and forth ， we thin

20、k the most important reason is because we do not know well about your company internal organization and each person s work scope， so sometimes we do not address the right person to clarify our questions， and the message we received from different people is not consistent. We got this problem when we

21、 got back to you for Vet and BL.Pls advise your company internal organization s function ， and we can contact the right person in future communication. Thank you.Apology again for any inconvenience. We will take care and improve our communication in future.修改以后，最終發(fā)給客人的版本：1 Re. the balance of packagi

22、ngSori for inconsistent info we provided and confuse you.When we advised 3 months in the early email ， we meant to ship these packaging in 3 months， and when we talked about 1 month ， we meant to receive your order for these packaging in 1 month ， but the ship date can be Nov or later.Pls advise if

23、you will be able to place the order in 1 month? We will provide consistent info and prevent confusion in future. Thank you.2 Re: The communication efficiencyWe did notice it take too many back and forth communication on B/L & Vet ， it sounds to me that our people don t know well about your inter

24、nal organization ， we address question to improper people which come back inaccurate info and bring confusion to us ， this create lots of unnecessary back and forth communication & make both parties loss efficiency.In order to improve communication efficiency ， could you pls advise who we should

25、 address for below area;1. PO placement，PI (We notice both Mislay and Angela place Pos.)2. Any question related to PO3. logistic & Customs clearance， including import permit ， Shipping document / VetDocument， etc.4. New product development5. Packaging & artwork approval6. Production sample a

26、pproval7. Accounting (We suppose we should contact Michael Reid ， pls double cfm) Again，apology for inconvenience. We will improve communication efficiency in future.? 外貿(mào)函電范文匯總外貿(mào)函電書寫基本原則1、 Courtesy 禮貌語言要有禮且謙虛，及時地回信也是禮貌的表現(xiàn)。例如：We have received with many thanks your letter of 20 May, and we take the pl

27、easure of sendingyou our latest catalog. We wish to draw your attention to a special offer which we have made in it.You will be particularly interested in a special offer on page 5 of the latest catalogenclosed, which you requested in your letter of 20 May.2、 Consideration 體諒寫信時要處處從對方的角度去考慮有什么需求，而不是

28、從自身出發(fā)，語氣上更尊重對方。例如：“ You earn 2 percent discount when you pay cash. We will send you the brochure next month.”就比 “ We allow 2 percent discount for cash payment. We won't be able to send you thebrochure this month. ” 要好。3、 Completeness 完整一封商業(yè)信函應(yīng)概況了各項(xiàng)必需的事項(xiàng)，如邀請信應(yīng)說明時間、地點(diǎn)等，確忌寄出含糊不清的信件。4、 Clarity 清楚意思表

29、達(dá)明確，要注意：（一）避免用詞錯誤：例如： As to the steamers sailing from Hong Kong to San Francisco, we have bimonthly directservices.此處 bimonthly 有歧義：可以是twice a month 或者 once two month. 故讀信者就迷惑了，可以改寫為：1 .We have two direct sailings every month from Hong Kong to San Francisco.2 .We have semimonthly direct sailing from

30、 Hong Kong to San Francisco.3 .We have a direct sailing from Hong Kong to San Francisco.（二）注意詞語所放的位置：例如：1. We shall be able to supply 10 cases of the item only.2. We shall be able to supply 10 cases only of the item.前者則有兩種商品以上的含義。（三）注意句子的結(jié)構(gòu)：例如：1 .We sent you 5 samples yesterday of the goods which yo

31、u requested in your letter of May 20by air.2 .We sent you, by air, 5 samples of the goods which you requested in your letter of May 20.五、 Conciseness 簡潔（一）避免廢話連篇：例如：1 .We wish to acknowledge receipt of your letter. 可改為：We appreciate your letter.2 .Enclosed herewith please find two copies of. 可改為 : W

32、e enclose two copies of.（二）避免不必要的重復(fù)：（三）短句、單詞的運(yùn)用：Enclosed herewith>enclosed at this time>nowdue to the fact that>becausea draft in the amount of $1000>a draft for $1000六、Concreteness 具體七、Correctness 正確外貿(mào)函電：約定約定AppointmentsDear Mr. / Ms.,Mr. John Green, our General Manager, will be in Pari

33、s from June 2 to 7 and would like tocome and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there.Please let us know if the time is convenient for you. If not, what time you would suggest.Yours faithfully約定尊敬的先生/小姐，我們的總經(jīng)理約翰格林將于六月2日到7日在巴黎，有關(guān)在那開樣品房的事宜，他會于六月3日下午2:00點(diǎn)拜訪您。請告知這個時間

34、對您是否方便。如不方便，請建議具體時間。您誠摯的外貿(mào)英語函電范文外貿(mào)函電Foreign Economic Relations & Trade Committee of What CityAddress:地址略Tel:電話號碼Fax:傳真號碼 To: Ms Jaana Pekkala, Consultant for China Swiss Organization for Facilitating InvestmentsFax: +41-1-249 31 33Total pages of this fax: 2Dear Ms Jaana Pekkala,We understand fro

35、m The Swiss Business Guide for China that your organization is helpingSwiss firms in seeking opportunities of investing in China and business cooperating withChinese partners. To establish business relations with your organization and attract Swiss companies' investment here in What, We write to

36、 introduce our city, the city of What, as one of the open cities in Liaoning Province, China and also ourselves, Foreign EconomicRelations & Trade Committee of What, as a What government initiative to facilitate business relationship with foreign companies.Our committee provides advice and assis

37、tance to What firms seeking to export their services, goods to foreign areas and import goods and services abroad. We also assist Whatfirms in establishment of joint ventures and carry the procedures for examination and approval of joint ventures and foreign sole investment firms. Our Committee can

38、provide What companies with information on the world market and specific commercial opportunities as well as organize trade missions, seminars and business briefings.Our committee facilitates and encourages investment from other countries into targeted sectors of What economy and maintains active pr

39、omotion of What through its network of contacts in domestic and abroad areas.Nowadays, we are seeking foreign investment in the field of capital construction, such as improving of tap water system and highway construction. Also, we are setting up a tannery zone in Tong'erpu, the largest leather

40、clothes producing and wholesaling base in North China. We invite Swiss companies with most favorable polices to set up their firms in any form on tanning, leather processing and sewage treatment.Any information on investment projects into What and on business cooperation with firms in What is highly

41、 appreciated and will be pass on to anyone who have approached us with interest in similar project. You are also invited to our city for investigation and business tour.Should you have any questions, please fell free to contact us.Thank you for your attention and looking forward to your prompt reply

42、.Sincerely yours,Qiming DiCommercial AssistantFor Foreign Economic Relations & Trade Committee of What City外貿(mào)英語函電范文:邀請與答復(fù)外貿(mào)函電: 邀請與答復(fù)Invitation and ReplyDear Mr. / Ms,We should like to invite your Corporation to attend the 2000 International Fair which willbe held from August 29 to September 4 at

43、 the above address. Full details on the Fair will be sent in a week.We look forward to hearing from you soon, and hope that you will be able to attend.Yours faithfully尊敬的先生/小姐，在上述地址，我們想請貴公司參加于八月二十九日到九月四日舉辦的2000 國際商品交易會，關(guān)于交易會的詳情我們一周內(nèi)將寄給你。希望不久能收到你的來信，并能來參加。您誠摯的肯定答復(fù)Dear Mr. / Ms,Thank you for your lett

44、er of June 28 inviting our corporation to participate in the 2000International Fair. We are very pleased to accept and will plan to display our electrical appliances as we did in previous years.Mr. Li will be in your city from July 2 to 7 to make specific arrangements and would verymuch appreciate y

45、our assistance.Yours faithfully尊敬的先生/小姐，感謝六月二十八日來信邀請我們公司參加2000 國際商品交易會。我們樂于參加并計(jì)劃展示我們前幾年生產(chǎn)的電子設(shè)備。李先生將于七月二日至七日去你市做具體安排，非常感謝你的協(xié)助。你誠摯的否定的答復(fù)Dear Mr. / Ms,Thank you very much for your invitation to attend the 2000 International Fair. As we are going to open a repair shop in your city at that time, we are s

46、orry that we shall not be able to come.We hope to see you on some future occasion.Yours faithfully尊敬的先生/小姐，非常感謝您邀請我們參加2000 國際商品交易會。由于我們將于同一時間到你市新開一家維修店，非常抱歉我們不能前去。希望以后在某些場合見到您。您誠摯的外貿(mào)函電: 祝賀信Congratulation letter 1Dear Mr. / Ms,On the occasion of the 35th anniversary of your National Day, please accep

47、t our heartiest congratulations. May the trade connections between our countries continue to develop with each passing day!Yours faithfully尊敬的先生/小姐，值此國慶三十五周年之際，請接受我們最真誠的祝賀。愿我們兩國之間的貿(mào)易聯(lián)系持續(xù)發(fā)展。你誠摯的Congratulation letter 2Dear Mr. MinisterAllow me to convey my congratulations on your promotion to Minister

48、 of Trade. I am delighted that many years service you have given to your country should have been recognized and appreciated.We wish you success in your new post and look forward to closer cooperation with you in the development of trade between our two countries.Sincerely尊敬的部長先生，請?jiān)试S我向您升任貿(mào)易部長表示祝賀。多年

49、來你對國家的貢獻(xiàn)被認(rèn)可，欣賞，我非常高興。我們祝愿您在新的職位取得成功，期待我們兩國在貿(mào)易發(fā)展上進(jìn)一步合作。誠摯的回信Dear Mr. / Ms,Thank you for your letter conveying congratulations on my appointment. I wish also to thank you for the assistance you have given me in my work and look forward to better cooperation in the future.Sincerely尊敬的先生/小姐，感謝你來信對我的任命表達(dá)

50、的祝賀。我也感謝您對我的工作給予的支持，并期望未來能有更好的合作。誠摯的外貿(mào)函電: 咨詢ConsultationDear Mr. / Ms,We are much concerned that your sales in recent months have fallen considerably. At first we thought this might be due to a slack market, but on looking into the matter more closely, we find that the general trend of trade during

51、this period has been upwards.It is possible that you are facing difficulties of which we are not aware. If so, we wouldlike to know what we can do to help. We, therefore, look forward to receiving from you a detailed report on the situation and suggestions as to how we may help in restoring our sale

52、s to their former level.Yours faithfully咨詢尊敬的先生/小姐：我們非常關(guān)心你方銷售近幾個月大幅度下降。開始我們以為是市場疲軟，但仔細(xì)研究問題，我們發(fā)現(xiàn)過去這段時間貿(mào)易的總趨勢是上升的。有可能你方面臨我方還不知道的困難，如是這樣，我方想知道是否能幫助什么。我們期望收到關(guān)于問題的詳細(xì)報告，及建議我們怎樣幫助才能把銷售恢復(fù)到原來的水平。您誠摯的建立與發(fā)展關(guān)系函電們從我駐巴基斯坦使館商務(wù)參贊處得悉貴公司的名稱和地址，現(xiàn)借此機(jī)會與你方通信，意在建立友好業(yè)務(wù)關(guān)系。我們是一家國營公司，專門經(jīng)營臺布出口業(yè)務(wù)。我們能接受顧客的來樣定貨，來樣中可具體需要產(chǎn)品的花樣圖案，規(guī)格

53、及包裝裝潢的要求。為使你方對我各類臺布有大致的了解，我們另航寄最新的目錄供參考。如果你方對產(chǎn)品有興趣，請盡快通知我方。一俟收到你方具體詢盤，即寄送報價單和樣本。盼早復(fù)。SPECIMEN： INTRODUCING BUSINESS OPERATIONDear Sirs,RE:TABLECLOTHWe have your name and adress from the Commercial Office of Chinese Embassy inPakistan.We take this opportunity to write to you with a view to set up frie

54、nd business relations with you.We are a state-owned company dealing specially with the export of tablecloth.We are in a position to accept orders according to the customer's spmples.In the customer's spmples,request about the assorted pattern,specification and package of the needed goods can

55、 be indicated particularly.In order to give you a gengral idea of various kinds of the table-cloth we are handling,we are airmailing you under separate cover our latest catalogue for your reference.Please let us know immediately if you are interested in our products.We will send you our price list a

56、nd sample to you as soon as we receive your specific inquiry.Looking forward to your early reply,we are.Yours faithfully范文 2 求建立直接貿(mào)易關(guān)系尋求建立貿(mào)易關(guān)系我們和 交往多年,承他向我們推薦了貴公司。目前，我們專門從事地區(qū)的貿(mào)易,但尚未與貴公司有貿(mào)易交往。由于我們對推銷感興趣，故特致函，以求能早日與貴方建立直接的貿(mào)易關(guān)系。我們期待貴方能寄來你們有興趣出售的各種（貨物）的詳細(xì)說明和外銷價格。我們將愉快地調(diào)查我方市場可能銷售的情況。另一方面，若貴公司愿從我方購買產(chǎn)品，承蒙關(guān)

57、照，請將你們感興趣的貨物逐項(xiàng)列表，一并寄來，以便視我方供貨能力，向貴公司提供一切所需的資料。盼早日賜復(fù)。范文 3 接受推薦客戶同意建立業(yè)務(wù)關(guān)系謝謝貴公司5 月 7 日來函，非常感謝向你推薦了我們。承作為 的出口商，你愿意與我們建直接貿(mào)易關(guān)系，這恰巧與我們的愿望一致。我們非常愉快地答復(fù)你對所需要的資料。所附上的商品樣車，將會給你提供一套完整的各種貨物的詳細(xì)說明和出售價格。目前，我們對混紡人造纖維感興趣，如蒙貴公司寄來商品目錄、樣車以及有關(guān)需要的資料，便于我們 熟悉貴公司的供貨用料和質(zhì)量情況，將不勝感激。我們保證，如果貴公司貨物的質(zhì)量及價格均具有競爭性，我方將大量訂貨。欣然等候貴方通知。范文 4 恢復(fù)業(yè)務(wù)往來恢復(fù)業(yè)務(wù)往來回顧去年貴我雙方業(yè)務(wù)往來的記錄，我們發(fā)現(xiàn)已很久未獲貴公司的訂單了。想來貴公司仍在經(jīng)營我公司的商品，請告知最近貴方推銷打算和意圖為感。如果你們對我公司在訂貨方面有什么意見或建議，請予提出，以便我們慎重研究。你們必定樂于得悉我們的產(chǎn)品在工藝和包裝方面都已做出了一系列的改進(jìn)，現(xiàn)特郵寄若干貴公司過去訂貨的新型式樣品。當(dāng)你們收到后，將會發(fā)現(xiàn)這些新型式很符合貴方要求，并將導(dǎo)致貴我之間友好業(yè)務(wù)聯(lián)系的恢復(fù)和發(fā)展。希望得到你們積極的響應(yīng)。范文 5 介紹商檢業(yè)務(wù)介紹商品檢驗(yàn)情況我們很高興在此信中向貴方介紹我國商品檢驗(yàn)方面的情況