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1、_一、名詞解釋(5*2=10 )PMI, Project Management Institute,美國(guó)項(xiàng)目管理學(xué)會(huì)PMP, Project Management Professional,項(xiàng)目管理專業(yè)人員認(rèn)證PMBOK, Project ManagementBody of Knowledge,項(xiàng)目管理知識(shí)體系PLC, project life cycle,項(xiàng)目生命周期RFP, Request for proposal,需求建議書WBS, Work Breakdown Structure,工作分解結(jié)構(gòu)CPM, Critical path method,關(guān)鍵路徑法PERT,Project Eva
2、luation and Review Technique, 計(jì)劃評(píng)審技術(shù)AOA, Activity-On-Arrow,雙代號(hào)網(wǎng)絡(luò)圖法AON, Activity-on-node,單代號(hào)網(wǎng)絡(luò)圖CPI, Cost PerformanceIndex, 成本績(jī)效指數(shù)(掙值 (EV)/ 實(shí)際成本(AC)RAM, Responsibility Assignment Matrix,職責(zé)分配矩陣P&L, Profit and loss 損益VAT, value-added tax, 加值稅、增值稅QA, Quality Assurance,質(zhì)量保障精品資料_二、填空題( 5*2=10 )。1. A projec
3、t is an endeavour to accomplish a specific objective through a unique set of interrelated tasks and the effective utilization of resources.2. A project manager is responsible for planning the work and then work the plan.3. The project life cycle has four phases: initiating, planning, performing, and
4、 closing the project.4. Project selection involves evaluating potential projects and then deciding which should move forward to be implemented.5. WBS facilitates evaluation of cost, time, and technical performance of the organization on a project.6. The project network is developed from the informat
5、ion collectedfor the WBS and is a graphic flow chart of the project job plan.7. In the context condition that, if it project objectives.of projects, risk is an uncertain event and occurs, has a positive and negative effect on8. Milestones are significant project events that mark major accomplishment
6、s.精品資料_9. Two important factors of the project and the complete the project.affecting recruitment are the importance management structure being used to10. The most common method for shortening project time is to assign additional staff and equipment to activities.三選擇題( 15*2=30 )1. Communications is
7、best described as: A. an exchange of information.B. providing written or oral directions. C. consists of senders and receivers D. effective listening.E. All of the above ANS: E2. The following types of costs are relevant to making a financial decision except:A. opportunity costsB. direct costsC. sun
8、k cost精品資料_D. unavoidable costsE. None of the aboveANS: C3. Time management is the allocation of time in a projects life cycle through the process of:A. PlanningB. Estimating.C. Scheduling.D. ControllingE. All of the above. ANS: E4. A project element which lies between two events is called: A. An ac
9、tivity.B. A critical path method. C. A slack milestone.D. A timing slot.精品資料_E. A calendar completion point.ANS: A5. A comprehensive definition of scope management would be:A. Managing a project in terms of its objective through the concept,development, implementation, and termination phases of a pr
10、oject.B. Approval of the scope baseline.C. Approval of the detailed project charter.D. Configuration control.E. Approved detailed planning including budgets, resourceallocation, linear responsibility charts and managementsponsorship.ANS: A6. Pure Risk differs from Business Risks because Pure Risks_
11、.A. include chances of both profit or loss associated with thebusiness.精品資料_B. include chances of loss and no chances for profit associatedwith the business.C. must incur personal loss with business liability.D. must incur business liability associated with loss of pure profit.E. B and CANS: BANS: D
12、7. The most common types of schedules are Gantt charts, milestone charts, line of balance, and:A. Networks.B. Time phased events.C. Calendar integrated activities. D. A and C only.E. B and C only. ANS: A精品資料_8. In preparing a good project definition, experienced project managers will:A. Concentrate
13、mainly on the end product rather than costs orbenefits. These come later.B. Realize that only the tip of the iceberg may be showing. As aproject manager, you must get beneath it.C. Understand that a project definition/plan is a dynamic ratherthan static tool, and thus subject to change.D. Try to con
14、vert objectives into quantifiable terms.E. All of the aboveANS: E9. Since risk is associated with most projects, the best course of action is to:A. cover all project risks by buying appropriate insuranceB. ignore the risks, since nothing can be done about them and move forward with the project in an
15、 expeditious manner.精品資料_C. avoid projects with clear and present risksD. eliminate all known risks prior to the execution phase of theprojectE. identify various risks and implement actions to mitigate theirpotential impactANS: E10. Risk management allows the project manager and the project team to:
16、A. eliminate most risks during the planning phase of the project B. identify project risksC. identify impacts of various risks D. plan suitable responsesE. B, C and D only ANS: E11. Which of the following types of cost are relevant to making financial decisions:A. sunk cost精品資料_B. opportunity costC.
17、 material costD. A and C onlyE. B and C onlyANS: E12. Which of the following is often overlooked in achieving effective communication?A. speaking clearly B. listeningC. interpretingD. maintaining eye contactE. manipulating the conversationANS: B13. The highest degrees of project risk and uncertainty
18、 are associated with the following phase of the project:A. conceptual B. execution精品資料_C. cut-overD. post project evaluationE. A and D onlyANS: A14. The auditing function that provides feedback about the quality of output is referred to as:A. quality control. B. quality planning. C. quality assuranc
19、e. D. quality improvement E. All of the above. ANS: C15. The sending or conveying of information from one place to another is the process ofA. NetworkingB. TransmittingC. Interacting精品資料_D. PromotingE. Interfacing ANS: B16. Project life cycles provide a better means of measurement of progress and co
20、ntrol. The four phases of a project are conceptual development,_, _, and _.A. Preliminary planning, detail planning, closeoutB. Implementation, reporting, terminationC. Development, implementation, terminationD. Execution, reporting, finishingE. Implementation, termination, post-audit reviewANS: C精品
21、資料_17. All of the following are categories of a milestone in a schedule except:A. End date.B. Contract dates.C. Key events scheduled.D. Imposed dates.E. Task duration.ANS: E18. Uncertainty refers to a situation where:A. the outcomes are known but their probabilities are highB. the outcomes and their
22、 probabilities are knownC. neither the outcomes nor their probabilities are knownD. states of nature can change at any timeE. probabilities of various states of nature can change at any timeANS: C精品資料_19. Excessive flexibility in specifying requirements will _ the likelihood of time overruns.A. Redu
23、ce.B. Eliminate.C. DoubleD. IncreaseE. Not affect ANS: D20. Which of the following is closet to Demings definition of Quality: A. conformance to requirements.B. fitness for use.C. continuous improvement of products and services. D. customer focus.E. All of the above. ANS: C21. The key purpose of pro
24、ject control is to:精品資料_A. Plan ahead for uncertainties.B. Generate status reports.C. Keep the project on track.D. Develop the project road map.E. All of the above.ANS: C22. Which of the following constitute Jurans quality trilogy: A. planning, inspection, control.B. planning, improvement, control.
25、C. planning, organization, control. D. product, price, customer.E. design, build, deliver. ANS: B23. Most project (and non-project) managers prefer _communications. A. Oral精品資料_B. WrittenC. UpwardD. DownwardE. LateralANS: A24. On a precedence diagram, the arrow between two boxes is called:A. An acti
26、vity. B. A constraint. C. An event.D. The critical path. E. None of above. ANS: B25. Quality control charts show a characteristic of the product or service against:A. the specification limits. B. customer requirements.C. control limits based on three standard deviations in each精品資料_direction.D. cont
27、rol limits based on six standard deviations in each direction.E. A and D onlyANS: C26. In the arrow diagramming method (ADM), _ do not consume time or resources.A. Events.B. Dummy Activities C. Slack elements. D. B and C only.E. All of the above. ANS: A27. Activities with zero time duration are refe
28、rred to as:A. Critical path activites.B. Noncritical path activities.C. Slack time activities.D. Dummies精品資料_E. None of above.ANS: D28. In the PDM, common constraints include: A. Start-to-startB. Finish-to-start C. Finish-to-finish D. B and C only E. A, B, and C. ANS: E29. Non-verbal communication i
29、ncludes:A. Body movementB. GesturesC. Facial expressionsD. The way we move our handsE. All of the aboveANS: E30. Which one of the following is not an acquisition method?精品資料_A. advertisingB. invitationC. negotiationD. purchaseE. all are acquisition methodsANS: A31. For communication to occur, there
30、must be: A. Two or more people involvedB. the transmittal of information C. a communication process D. All of the aboveE. B and C only ANS: D32. Job continuity would be an example of _ in Maslows hierarchy of needs.A. Self-actualization精品資料_B. EsteemC. PhysiologicalD. BelongingE. SafetyANS: E四、簡(jiǎn)單題(
31、2*10=20 )。1. What are the major characteristics of a project?1).An established objective.2).A defined life span with a beginning and an end.3).Usually, the involvement of several departments and professionals.4).Typically, doing something that has never been done before.5).Specific time, cost, and performance requirements.2. What factors do you consider when choosing project management structure? At least five factors.1).Size of project2
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