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1、Question #1Which definition best describes the staff training service component within the implementphase? Select exactly 1 answer(s) from the following:A. improving the network management system and the performance and functionality ofinfrastructure operationsB. providing a step-by-step plan that d

2、etails the installation and service-commission tasksrequired in order to create a controlled-implementation environment that emulates acustomer networkC. developing and implementing a training plan using classes, workshops, or c-learningcoursesD. compiling a training manual for use in ongoing operat

3、ionsE. reducing the risk of downtime due to facilities-related problemsAnswer : A (Reference : websitebanned, examworx)Question #2In which of these phases are a customers technology strategy requirements identified anddocumented? Select exactly 1 answer(s) from the following:A. PlanB. designC. prepa

4、reD. operateAnswer : C (Reference : pass4sure, websitebanned)Question #3What is the key objective of the plan phase? Select exactly 1 answer(s) from the following:A. identify the activities involved in installing and configuring equipment at a customers siteor sites.B. Describe the day-to-day activi

5、ties required to support, manage, and monitor a newlyimplemented system.C. Assess current network readiness, site readiness, and operational readiness inpreparation for designing a solution proposal.D. Gain an understanding of high-level business and technical requirement.Answer : A (Reference : web

6、sitebanned, examworx)Question #4In which of these phases is a customers network assessed to determine its system readiness?Select exactly 1 answer(s) from the following:A. planB. designC. operateD. implementAnswer : A (Reference : websitebanned, examworx)Question #5In the design phase, which service

7、 component provides the customer with a comprehensivedesign? Select exactly 1 answer(s) from the following:A. Implementation PlanB. Detailed Design DevelopmentC. Project Kick-offD. Staging PlanE. High-Level DesignAnswer : B (Reference : pass4sure, websitebanned, examworx)Question #6Which best descri

8、bes the customer benefit of developing business requirements in theprepare phase?A. reduce unnecessary disruption, delays, rework, and other problems by establishing testcases for use in verifying that the system meets operational, functional, and interfacerequirementsB. improve its ability to make

9、sound financial decisions by developing a business case basedon its business requirements and establishing a basis for developing a technology strategyC. reduce operating costs and limit change-related incidents by providing a consistent andefficient set of processesD. improve the return on investme

10、nt and hasten migration by identifying and planning fornecessary infrastructure changes and resource additions, as well as reduce deploymentcosts by analyzing gaps early in the planning process to determine what is needed to supportthe systemAnswer : D (Reference : websitebanned, examworx)Question #

11、7In Which of these phases are a customers business requirements identified anddocumented?A. planB. designC. prepareD. operateAnswer : C (Reference : websitebanned, examworx)Question #8What is one key objective of the operations readiness assessment performed in the planphase? Select exactly 1 answer

12、(s) from the following:E. align business requirements with technical requirementsF. create a plan to recycle used equipmentG. evaluate the readiness of a customers current operations and network managementinfrastructure to support a new technologyH. install and test system components in a non-produc

13、tion environmentAnswer : C (Reference : pass4sure, websitebanned)Question #9Conducting a project kick-off in the plan phase provides which of the following customerbenefits? Select exactly 1 answer(s) from the following:A. ensure that it receives detailed network diagramsB. reduce the risk of downti

14、me due to facilities-related problemsC. ensure end-user support immediately after the launch of a new systemD. confirm project roles and responsibilities, as well as milestone datesAnswer : D (Reference : Actualests, websitebanned, examworx)Question #10Which prepare phase service component involves

15、providing a customer with a financialjustification for adopting a technology? Select exactly 1 answer(s) from the following:A. Technology Strategy DevelopmentB. High-Level Design DevelopmentC. Business Case DevelopmentD. Proof of ConceptAnswer : C (Reference : websitebanned, examworx)Question #11Whi

16、ch three of these service components are in the design phase? (Choose three.) Selectexactly 3 answer(s) from the following:A. Account Qualification and PlanningB. Detailed Design DevelopmentC. Staff TrainingD. Systems Acceptance Test Plan DevelopmentE. Staging Plan DevelopmentF. Site Readiness Asses

17、smentAnswer : B, C, E (Reference : websitebanned, examworx)Question #12Which of the following best describe the customer benefit of assessing for network readinessin the plan phase? Select exactly 1 answer(s) from the following:A. reduce unnecessary disruption, delays, rework, and other problems by

18、establishing testcases for use in verifying that the system meets operational, functional, and interfacerequirementsB. improve its ability to make sound financial decisions by developing a business case basedon its business requirements and establishing a basis for developing a technology strategyC.

19、 reduce operating costs and limit change-related incidents by providing a consistent andefficient set of processesD. improve the return on investment and hasten migration by identifying and planning fornecessary infrastructure changes and resource additions, as well as reduce deploymentcosts by anal

20、yzing gaps early in the planning process to determine what is needed to supportthe systemAnswer : D (Reference : websitebanned, examworx)Question #13Which of these phase comprises post-project support activities: activities that happen after aproject is successfully implemented and handed off? Selec

21、t exactly 1 answer(s) from thefollowing:A. planB. prepareC. operateD. implementAnswer : A (Reference : websitebanned, examworx)Question #14Which prepare phase service component involves recommending an appropriatetechnology that will address a customers business requirements? Select exactly 1 answer

22、(s)from the following:E. Technology Strategy DevelopmentF. Account Qualification and PlanningG. Business Case DevelopmentH. Proof of ConceptAnswer : C (Reference : websitebanned, examworx)Question #15Which definition best describes the staging plan development service component within thedesign phas

23、e? Select exactly 1 answer(s) from the following:A.providing a step-by-step plan that details the installation and service-commission tasksrequired in order to create a controlled-implementation environment that emulates acustomer networkB. assessing the ability of site facilities to accommodate pro

24、posed infrastructure changesC.developing and executing proof-of-concept tests, validating high-level infrastructuredesign, and identifying any design enhancementsD.improving the network management system and the performance and functionality ofinfrastructure operationsAnswer : A (Reference : Actuale

25、sts, websitebanned, examworx)Question #16Which of these phases involves ensuring that a new solution has been integrated withoutdisrupting the existing network? Select exactly 1 answer(s) from the following:A. planB. prepareC. operateD. implementAnswer : D (Reference : pass4sure, websitebanned, exam

26、worx)Question #17Which implement phase service component consists of explaining the benefits andlimitations of purchased support options to a customer and ensuring that the customerunderstands operational processes and responsibilities?Select exactly 1 answer(s) from the following:A. Staging and Sys

27、tem MigrationB. Post Implementation Support Handoff MeetingC. Detailed Design DevelopmentD. Staff TrainingAnswer : A (Reference : websitebanned, examworx)Question #18Which of the following best describe the customer benefits of change management in theoperate phase? Select exactly 1 answer(s) from t

28、he following:A. reduce unnecessary disruption, delays, rework, and other problems by establishing testcases for use in verifying that the system meets operational, functional, and interfacerequirementsB. improve its ability to make sound financial decisions by developing a business case basedon its

29、business requirements and establishing a basis for developing a technology strategyC. reduce operating costs and limit change-related incidents by providing a consistent andefficient set of processesD. improve the return on investment and hasten migration by identifying and planning fornecessary inf

30、rastructure changes and resource additions, as well as reduce deploymentcosts by analyzing gaps early in the planning process to determine what is needed to supportthe systemAnswer : C (Reference : websitebanned)Question #19Which three business requirements development activities are performed in th

31、e preparephase before creating a technology strategy? (Choose three.)Select exactly 3 answer(s) from the following:A. identifying and assessing customer business requirementsB. documenting and categorizing customer business requirements in terms of performance.availability, capacity, and securityC.

32、producing a documented technology strategyD. creating a bill of materialsE. presenting documented business requirements to a customer and having the customervalidate themF. completing a site surveyAnswer : A, B, E (Reference : pass4sure, websitebanned)Question #20Which three of these service compone

33、nts are in the implement phase? (Choose three.)Select exactly 3 answer(s) from the following:A. StagingB. Business Requirements DevelopmentC. Post Implementation Support Handoff MeetingD. Detailed Design DevelopmentE. Staff TrainingF. Incident ManagementAnswer : A, D, E (Reference : examworx, websit

34、ebanned)Question #21During the implement phase, systems acceptance testing does which of the following for thecustomer? Select exactly 1 answer(s) from the following:A. installation, configuration, and testing, as well as the commissioning of tools andprocesses in accordance with the operations impl

35、ementation planB. provision of information regarding customer-specified design requirements andconfigurationC. the migration of network services from an existing state to a future state in accordancewith the migration planD. the provision of an objective means of measuring system operability and fun

36、ctionalityAnswer : D (Reference : examworx)Question #22Which benefit can be obtained by using the configuration management service component inthe operate phase? Select exactly 1 answer(s) from the following:A. reduced operating costs, due to a consistent framework for making necessary changes inan

37、efficient and accountable mannerB. greater accuracy, completeness, and timeliness of network configuration informationC. notification provided to interested parties regarding problems that have been identified,and a system that scales with customer requirementsD. improved system service quality and

38、fewer disruptionsAnswer : A (Reference : pass4sure, examworx)Question #23Which design phase service component consists of developing a detailed, site-specific planfor implementing a new technology system or solution? Select exactly 1 answer(s) from thefollowing:A. Detailed Design DevelopmentB. Systems Acceptance Test Plan DevelopmentC. Staging PlanD. Implementatio

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