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1、Supplier Selection and Management Procedure 供應(yīng)商選擇和管理程序Checked by/校準(zhǔn):Approved by/ Doc. No./文件編號:Ver. No./版本號:1.0供學(xué)習(xí)參考Audit and Approval審核及批準(zhǔn)Audit and Approval審核及批準(zhǔn)Signature簽 字Date日 期Remark備 注General Manager總經(jīng)理Production Dept 制造部R&D Dept.產(chǎn)品開發(fā)部Quality Dept.質(zhì)量部Purchasing Dept.采購部Finance Dept.財務(wù)部HR D

2、ept.人力資源部Sales Dept.銷售部1Purpose 目的:To define the methodology to select, assess, approve new suppliers and manage supplier to ensure uniformity across the group and that all purchased product conforms to the purchase requirements of NAILI. 定義如何選擇、評估、批準(zhǔn)和管理供應(yīng)商。 2 Scope 范圍: All parts and services contri

3、bute to products that sold to Customers including Raw material, Subcontracting parts, Services and Other Products.所有作用于銷售給客戶產(chǎn)品的原材料、零部件和效勞,包括外包合同、零件、效勞和其他的產(chǎn)品。 3 Definition定義: None 無4.Responsibility職責(zé):Purchasing department is responsible for sourcing, preliminarily assessing, recommending, auditing, m

4、anage new suppliers and steer price determination.采購部負(fù)責(zé)尋找,初評,推薦,審核,管理供應(yīng)商及跟進價格確認(rèn)流程。R&D department is responsible for audit new suppliers to confirm their technical capability. 產(chǎn)品開發(fā)部負(fù)責(zé)審核新供應(yīng)商以確認(rèn)其技術(shù)能力. Quality department is responsible for preliminarily assessing, audit new suppliers to confirm thei

5、r quality assurance capability and incoming control。 質(zhì)量部負(fù)責(zé)初評,審核新供應(yīng)商,確認(rèn)其品質(zhì)保證能力及來料控制.5.Procedure內(nèi)容:5.1 New supplier development5.1.1 Sourcing for new supplier尋找新供應(yīng)商Purchasing department gets purchasing request and needs for new supplier. All departments can request a need. 采購部得到采購需求,需要開展新供應(yīng)商。公司

6、任何部門都可以提出采購需求。 Purchasing department searches supplier through current supply base, internet, exhibition and other channels according to knowledge、 information and need specification from request department. 采購部根據(jù)需求部門的信息要求開始尋找供應(yīng)商??赏ㄟ^現(xiàn)有供應(yīng)商、網(wǎng)絡(luò)、會展等各種渠道尋找新供應(yīng)商。 Purchasing department contact

7、s the supplier and makes a preliminary assessment. 采購部聯(lián)系發(fā)現(xiàn)的供應(yīng)商并對其做初步評估。 It goes to the next step if supplier is feasible. Otherwise return to . Other department can also recommend potential supplier to purchasing department. 如果經(jīng)初評合格,進入下一步評估流程。否那么返回,重新尋找供應(yīng)商。其他部門也可以推薦潛在供應(yīng)商到采購部。5.

8、1.2 Potential Supplier Assessment 潛在供應(yīng)商評估Purchasing department sends “Supplier Questionnaire and NDA to supplier. 采購部給供應(yīng)商發(fā)“供應(yīng)商調(diào)查表和保密協(xié)議。 Purchasing department send specification, information and RFQ to supplier after receiving NDA. 采購部收到保密協(xié)議后將產(chǎn)品規(guī)格參數(shù)或信息和詢價單發(fā)給供應(yīng)商。 Purchasing depart

9、ment, Quality department and R&D department assess supplier by feed backed Supplier Questionnaire. 采購部、質(zhì)量部和產(chǎn)品開發(fā)部通過供應(yīng)商的調(diào)查問卷反響進行初步評估。After review of the Questionnaire, the supplier is described (if OK) as « POTENTIAL ».Otherwise return to 對供應(yīng)商的調(diào)查問卷進行討論后,如果認(rèn)為合格后,那么把供應(yīng)商定義為潛在

10、供應(yīng)商。否那么返回重新尋找供應(yīng)商。5.1.3Decision to audit or place a sample order on the potential supplier. 決定現(xiàn)場審核考察或無需審核考察而直接下樣品訂單給潛在供應(yīng)商。 Decision to audit, visit or order without audit or visit by purchasing department, Quality department and R&D department together. 采購部、質(zhì)量部和產(chǎn)品開發(fā)部討論確定供應(yīng)商是否需要現(xiàn)場審核考

11、察或無需審 核 考察而直接下樣品采購訂單。 It goes to 5.1.4 if decision is to audit supplier. It goes to 5.1.5 if decision placing sample order without audit. Decisions shall be recorded on the “New Supplier Evaluation Sheet. 如果斷定審核供應(yīng)商那么執(zhí)行5.1.4,如果斷定不用審核直接樣品采購訂單那么執(zhí)行5.1.5,結(jié)論應(yīng)在“新供應(yīng)商評估表中記錄。5.1.4 Audit to the Potentia

12、l Supplier審核潛在供應(yīng)商 An “Audit is normally carried out by Quality department and with Purchasing department and R&D or other function involved. Quality department passes audit check list and purpose to supplier before an audit is carried out.現(xiàn)場審核通常是由質(zhì)量部主導(dǎo),采購部、開發(fā)部或其他部門共同參與的?,F(xiàn)場審核之前質(zhì)量部會發(fā)給供應(yīng)商審核清

13、單和審核目的。Purchasing department, Quality department and R&D department organize a team that who will attend the audit. If possible, other function need involve 采購部、質(zhì)量部和開發(fā)部確定審核小組成員。如果需要其他部門也可參與With reserved auditors make a plan of audit. Purchasing department confirm the audit date to

14、Supplier. 采購部與指定審核人員制定審核或考察方案,并和供應(yīng)商確認(rèn)審核日期。Carry out audit and complete audit report according to “Supplier Audit Check List. Auditor from Quality department collect information from the audit team ,draft “Supplier Audit Report “, issue “Supplier Corrective Action Plan if need and follow up。 i

15、f audit team decides to eliminate then need not follow up .根據(jù)<<供應(yīng)商考查目錄>>實施供應(yīng)商現(xiàn)場審核。由質(zhì)量部收集審查小組信息,起草<<供應(yīng)商審核報告>>,如需要由采購部發(fā)布<<供應(yīng)商整改方案>>并進行跟蹤。如果審核小組決定淘汰該供應(yīng)商那么不必再跟蹤。The supplier is described as «Reserved Supplier » if audit passed. The supplier instigated

16、 corrective actions return to if it is not passing.通過審核的供應(yīng)商將作為保存供應(yīng)商進入后面的流程。沒有通過審核的供應(yīng)商必須進行限期整改,整改不通過那么回到重新尋找供應(yīng)商。5.1.5 Sample Order of a product or Service to the Reserved Supplier 向保存供應(yīng)商采購產(chǎn)品或效勞 Order samples from supplierwith or without preliminary audit or visit. The quantity

17、of samples is decided by R&D department and Quality department. 向供應(yīng)商下單采購樣品不管是否進行過審核或考察。樣品數(shù)量由產(chǎn)品開發(fā)部門和質(zhì)量部門共同決定。Supplier produces samples. 供應(yīng)商生產(chǎn)樣品。Checking and validation of the purchased samples by Quality engineer and R&D department. There are two kinds of methods to inspect prod

18、uct:inwards inspection qualification testing and validate inspection report carried out by supplier. 供應(yīng)商送樣后,樣品檢驗由質(zhì)量工程師和開發(fā)部共同完成。有兩種檢驗方式:一種是根據(jù)公司的規(guī)格要求進行內(nèi)部檢驗和測試;另一種是根據(jù)供應(yīng)商提供的檢驗標(biāo)準(zhǔn)及檢驗報告進行復(fù)檢。 Supplier is approved if samples are qualified. Then complete new supplier evaluation sheet. Supplier must car

19、ry out corrective action, remake samples and procedure if the samples are failed. If the second samples are failed again, the supplier would be canceled. 如果樣品通過檢驗合格,供應(yīng)商那么被批準(zhǔn)為合格供應(yīng)商。完成<<新供應(yīng)商評估表>>。如果樣品不合格,供應(yīng)商必須拿出改善措施并重做樣品;如果二次送樣還不合格,本次供應(yīng)商將被淘汰。 Finance department set up supplier info

20、rmation in KIS system according to Supplier Information Form and New Supplier Approval Sheet. 供應(yīng)商被批準(zhǔn)后,財務(wù)部根據(jù)<<供應(yīng)商信息表>>及<<新供應(yīng)商批準(zhǔn)表>>把供應(yīng)商信息建立到金蝶系統(tǒng)中.5.2 Material classification物料分類Material is classified is according to effect from material provided by suppliers on final product.原材

21、料依供應(yīng)商所供應(yīng)的材料的性能對成品的影響嚴(yán)重程度進行劃分等級:a) Type A Important function components: Components affect key function and quality of final product directly. Such as motor, Temperature switch, Temperature sensor, Thermostatic bulb, Pressure switch,Pressure sensor, Controller, Cooler, Sealing ring, Oil filter cartri

22、dge, Filter element, Air filter , etc. A 類對產(chǎn)品的性能及品質(zhì)有直接重大影響的原材料。如:電機、溫度開關(guān)、溫度傳感器、溫控閥芯、壓力開關(guān)、壓力傳感器、控制器、冷卻器、軸封、油濾芯、油分芯、空濾芯等b) Type B Common function component or important non-function components. Components affect common function and quality of final product.Such as steel, Stamping Parts, electronic par

23、ts, carton box, pallet, water tank, standard parts, etc.B 類對產(chǎn)品性能和品質(zhì)較大影響的原材料。如:鋼材、鈑金件、電子件、包裝箱、托盤、水箱、標(biāo)準(zhǔn)件等。c) Type CCommon and non-function components. All components except type A and type B. Such as label, plastic bag, binding material, packing tape etc but not limited. C 類-除 A B 類以外的原材料,如:標(biāo)簽、塑料袋、纏繞膜

24、、膠帶等但不僅限于此。 Management strategic to all kinds of materials: 不同分類物料的采購策略:LevelOrder Frequency訂單頻率Order qty.訂貨數(shù)量Stock庫存AFrequent頻繁Less較少Short term短期BMedium適中Balance適中Balance適中CLess很少Volume大批量Long term長期 5.3 Supplier rating供應(yīng)商評價5.3.1 Purchasing department rate supplier performance by two items every qu

25、arter year as “Reject rate and “On time delivery. Details as below: 采購部每季度就供應(yīng)商的退貨率和準(zhǔn)時交貨率兩方面進行評價,具體內(nèi)容如下:退貨率IQC+生產(chǎn)線退貨數(shù)/總收貨數(shù)*1,000,000 退貨率Reject rate質(zhì)量得分(Score) 備注 remark 500 100各區(qū)間內(nèi) 按線性得分 2000902000060>=350000交貨準(zhǔn)時率得分批次準(zhǔn)時得分之和/總批數(shù)*100 交貨時間(OTD)批次準(zhǔn)時得分 (Score by batch)提前0-5天 (0-5days early)1提前6-10天 (6-

26、10days early)0.5推遲1-5天 (1-5days delay)0.5其他 (others)0綜合季度業(yè)績得分(質(zhì)量得分交期得分)/ 2; 假設(shè)單項評為不合格,那么季度綜合評價為不合格。單項得分(Signal Score)季度評定(Quarterly Score)得分90A-優(yōu)秀 (Good)60得分<90B-一般 (Normal)得分<60C-差 (Bad)5.3.2 There are three level suppliers according to rating scores: 依據(jù)得分供應(yīng)商被分為3級: Grade A. Supplier score is

27、more than and equal 80.A級: 大于等于90分的供應(yīng)商Grade B. Supplier score is more than and equal 65,but less than 80 . B級: 小于90分,大于等于60分的供應(yīng)商. Grade C. Supplier score is less than 65. C級: 60分以下的供應(yīng)商5.3.3 Supplier management method for three kinds of supplier 三種供應(yīng)商的管理方法 Grade A supplier can be used as before. A級供應(yīng)

28、商繼續(xù)使用。Grade B supplier can be used in future. Quality department must issue “Supplier Corrective Action Plan and request suppliers close open issues in limitative time. B級供應(yīng)商可以繼續(xù)使用,質(zhì)量部開出<<供應(yīng)商整改方案>>要求其限期改善。Grade C supplier will be stopped in business. Quality department issue “Supplier Co

29、rrective Action Plan and request suppliers close open issues in limitative time. The supplier must be audited if it is necessary. The audit process is same with new supplier audit. Supplier resumes business if it is qualified. Supplier will be canceled if it is failed.C級供應(yīng)商暫時停止供貨,質(zhì)量部開出<<供應(yīng)商整改方

30、案>>要求限期整改,視情況決定是否進行現(xiàn)場審核,審核方法和新供應(yīng)商相同。審核合格后恢復(fù)供貨。審核不合格的取消供貨資格。Purchasing department notifies supplier rating result. 評價結(jié)果要發(fā)送給供應(yīng)商。5.4 Supplier annual audit供應(yīng)商年度審核5.4.1 Quality department make supplier annual audit plan according to supplier quality monthly report , component type of supplier and s

31、upplier order value. 質(zhì)量部根據(jù)質(zhì)量月報、是否為關(guān)鍵物料的供應(yīng)商、與供應(yīng)商的年交易額等制定供應(yīng)商的年度審核方案。5.4.2 Audit process is same to new supplier audit. The purpose of annual audit is to ensure the supplier is qualified on quality control, the capability of supply, cost reduction plan and implementation, or other findings.具體的審核方法同新供應(yīng)商

32、審核方法。年度審核的目的是確保供應(yīng)商在質(zhì)量控制、供應(yīng)能力,本錢節(jié)約的方案和執(zhí)行情況,或是否其他發(fā)現(xiàn)。5.4.3The annual audit must be implemented to suppliers of A kind of materials, partial suppliers of B kind of materials which have quality defect record or delay record on supply. Audit to suppliers of C kind of materials is not necessary but keep th

33、e audit plan and depend on defect record on quality or supply, and annual business amount (more than 100K RMB). 對于A類物料供應(yīng)商,年度審核方案 必須執(zhí)行;對于有質(zhì)量不合格記錄或延遲交貨記錄的B類物料供應(yīng)商,年度審核方案必須執(zhí)行;對于C類物料供應(yīng)商,保存年度審核的方案但不是必須執(zhí)行,可以依據(jù)質(zhì)量和交貨的不合格記錄和年交易額確定是否執(zhí)行如年交易額超過10萬人民幣的。5.4.4 Business is kept if supplier audit is passed. Supplier

34、will be canceled if supplier audit is failed. Purchasing department issues <<Supplier Change Application Sheet>>. Supplier will be blocked in KIS system. Purchasing department must develop new supplier.如判定為合格供應(yīng)商,生產(chǎn)可繼續(xù)下單采購。如判定為不合格,那么取消供應(yīng)商資格,由采購部填寫<<供應(yīng)商變更申請>>,在金蝶系統(tǒng)內(nèi)對供應(yīng)商進行凍結(jié)。并重新

35、開發(fā)新的供應(yīng)商。 5.5 Price maintenance 價格維護 5.5.1 Purchasing department send <<RFQ>> to supplier and get offer from supplier according to NAILIs specification or manufacturer P/N. Normally purchasing should get more than 3 suppliers quotation if it is possible. 采購部發(fā)給供應(yīng)商<<詢價單>>、公司的技術(shù)規(guī)

36、格書或制造廠料號并在規(guī)定時間內(nèi)拿到報價。原那么上,如果可能必須拿到3家以上報價。5.5.2 Purchasing department negotiate price with supplier according to payment term, yearly forecast and other business condition.采購部根據(jù)付款條件、年預(yù)計用量以及其他的商業(yè)條款和供應(yīng)商進行議價。5.5.3 Purchasing department issue <<Material Cost/Price Application Sheet>> if the pr

37、ice is reasonable. Finance maintains the price and other relative information into KIS system after approved by purchasing manager and General Manager. Otherwise return to 5.5.1 or 5.5.2. 經(jīng)過議價,采購部認(rèn)為價格合理后,提交<<物料采購本錢/價格申請表>>,由采購經(jīng)理確認(rèn)、財務(wù)總監(jiān)或總經(jīng)理批準(zhǔn)后由財務(wù)部維護到金蝶系統(tǒng)中。否那么,返回到5.5.1或5.5.2重新詢價、議價。 5.5.4 Due to raw material marketing change or other reasons, purchasing price can be changed. Purchasing department issue “Purchasing Cost/Price C

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