洲際酒店集團(tuán)企業(yè)文化培訓(xùn)講學(xué)

1、Our Winning Ways我們(w men)的致勝之道IHG Corporate Culture -Our Winning Ways洲際酒店集團(tuán)企業(yè)洲際酒店集團(tuán)企業(yè)(qy)文化文化-我們的致勝之我們的致勝之道道第一頁(yè)，共7頁(yè)。Do the right thing 做對(duì)的事做對(duì)的事Show we care 體現(xiàn)體現(xiàn)(txin)關(guān)愛關(guān)愛Aim higher 追求卓越追求卓越Celebrate difference 求同存異求同存異Work better together 協(xié)作共贏協(xié)作共贏Our Winning Ways 我們我們(w men)的的致勝之道致勝之道第二頁(yè)，共7頁(yè)。 We kee

2、p our promises and we dont let people down 我們履行我們履行(lxng)自己自己的承諾而不失信于他人的承諾而不失信于他人 We seek out the facts and trust our judgment 我們尊重事實(shí)并相信自己的判斷我們尊重事實(shí)并相信自己的判斷 We take decisions even when theyre difficult 即使有即使有時(shí)是困難的，我們?nèi)匀挥掠谧龀鰶Q定時(shí)是困難的，我們?nèi)匀挥掠谧龀鰶Q定We always do what we believe is right and have the courage an

3、d conviction to put it into practice, even when it might be easier not to. We are honest and s t r a i g h t f o r w a r d a n d s e e o u r d e c i s i o n s t h r o u g h .我們始終做我們認(rèn)為正確的事，即使會(huì)面臨困難，我們還是有勇氣將之付諸于行動(dòng) 。 我 們 正 直 ( z h n g z h ) ， 坦 誠(chéng) ， 并 能 堅(jiān) 持 到 底 。Do the right thing 做對(duì)的事做對(duì)的事第三頁(yè)，共7頁(yè)。 We tre

4、at people as individuals 我們將每個(gè)人視為一個(gè)獨(dú)立的個(gè)體來(lái)對(duì)待我們將每個(gè)人視為一個(gè)獨(dú)立的個(gè)體來(lái)對(duì)待 We look and listen for the little things that make a difference 我們積極尋找讓我們體現(xiàn)關(guān)愛的細(xì)節(jié)之處我們積極尋找讓我們體現(xiàn)關(guān)愛的細(xì)節(jié)之處 We use our experience to find new ways to deliver great service 我們利用過(guò)去的經(jīng)驗(yàn)找出提供我們利用過(guò)去的經(jīng)驗(yàn)找出提供(tgng)優(yōu)異服務(wù)的新途徑優(yōu)異服務(wù)的新途徑We want to be the company

5、 that understands peoples needs better than anyone else in our industry. This means being sensitive to others, noticing the things that matter a n d t a k i n g r e s p o n s i b i l i t y f o r g e t t i n g t h i n g s r i g h t . 在同業(yè)中，我們力求比其他公司更能理解人們的需求。這意味著關(guān)注(gunzh)他人，留 意 周 圍 的 事 物 ， 察 覺 事 情 的 重

6、 要 性 ， 并 能 主 動(dòng) 擔(dān) 負(fù) 起 更 正 失 誤 的 責(zé) 任 。Show we care 體現(xiàn)(txin)關(guān)愛第四頁(yè)，共7頁(yè)。We aim to be acknowledged leaders in our industry, so we have built a team of talented people who have a real will to win. We strive for success and value individuals who are always looking for a better way to do things.我們致力于成為同行業(yè)中公認(rèn)

7、的領(lǐng)先者，所以我們建立了一只充滿必勝信念的精英團(tuán)隊(duì)。我們力求成功并珍視那些始終尋求更好工作(gngzu)方法的人。Aim higher 追求(zhuqi)卓越 We put our hearts into learning new things 我們盡心學(xué)習(xí)新事物我們盡心學(xué)習(xí)新事物 We challenge ourselves and those around us 我們挑戰(zhàn)自我及他人我們挑戰(zhàn)自我及他人 We always look for ways to improve 我們不斷尋求我們不斷尋求(xnqi)改進(jìn)之道改進(jìn)之道第五頁(yè)，共7頁(yè)。 We welcome different persp

8、ectives and listen to everyones ideas 我我們歡迎不同的觀點(diǎn)并聽取每個(gè)人的意見們歡迎不同的觀點(diǎn)并聽取每個(gè)人的意見 We are respectful of all cultures and look to learn from others 我我們尊重各種不同的文化們尊重各種不同的文化(wnhu)并愿意向他人學(xué)習(xí)并愿意向他人學(xué)習(xí) We play an active role in the communities in which we operate 我們?cè)谏硖幬覀冊(cè)谏硖幍纳鐣?huì)團(tuán)體中發(fā)揮積極作用的社會(huì)團(tuán)體中發(fā)揮積極作用We believe that its

9、the knowledge of our people that really brings our brands to life. While other companies may want to impose a rigid, uniform view of the world, we do not. Our global strength comes from celebrating local differences whilst understanding that some things should be kept the same.我們深信是大家的知識(shí)為我們的品牌注入生命。其

10、他公司可能(knng)會(huì)強(qiáng)加員工一種死板而一成不變的世界觀，而我們不這么做。我們?nèi)蛐缘膬?yōu)勢(shì)源于在保持一致的同時(shí)也樂(lè)于接受地方差異。Celebrate difference 求同存異(qi tng cn y)第六頁(yè)，共7頁(yè)。 We work hard to develop excellent working relationships 我我們致力于建立優(yōu)良的工作關(guān)系們致力于建立優(yōu)良的工作關(guān)系 We think about what we do and how it might affect others 我我們充分顧及自己們充分顧及自己(zj)的言行及可能對(duì)他人產(chǎn)生的影響的言行及可能對(duì)他人產(chǎn)生的影響 We trust and support each other 我我們彼此信賴，相互支持們彼此信賴，相互支持When we work together we are stronger. Were at our best when we collaborate to form a powerful, winning team. We listen to each other and combine our expertise to c