飯店禮貌英語(yǔ)ppt課件

1、 飯店禮貌英語(yǔ)HOTEL COURTESY ENGLISHGreetings 問候語(yǔ)1C：Good morning (afternoon, evening) ,sir (madam, ladies and gentlemen)早上好，下午好，晚上好，先生夫人，女士們，先生們。G：Good morning .(afternoon, evening)早上好，下午好，晚上好INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL2.C：Welcome to our hotel (restaurant, shop).歡迎光臨我們飯店餐廳，商店。G：Thank you.謝

2、謝您。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL3.C：Nice to meet you.很高興見到您。G：Nice to meet you, too.我也是。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL4.C：How are you?您好嗎？G：Very well, thank you. (Fine, thanks. )And you?很好，謝謝。您呢？C：We hope you will enjoy your stay with us.INNER MONGOLIA JIN JIANG INTERNAT

3、IONAL HOTEL5.希望您在我們賓館過得愉快?？腿藙傋〉陼r(shí)G：Thank you。謝謝您。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTELCongratulations 祝賀用語(yǔ)6C：Congratulations.祝賀您。G：Thank you.謝謝您。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL7C：Happy New Year!新年好！G：The same to you.新年好！INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL8C：Merry Christma

4、s!圣誕愉快！G：Merry Christmas!圣誕愉快！INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL9C：Have a nice holiday!節(jié)假日愉快！G：Thank you.謝謝您。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL10C：have a good time!玩得愉快。G：Thank you.謝謝您。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTELExpressing Thanks 贊賞用語(yǔ)11G：Thank you .(Very much).謝謝

5、您非常贊賞。C：Youre welcome.不用謝。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL11G：Thank you .(Very much).謝謝您非常贊賞。C：Youre welcome.不用謝。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL12G：Thank you for your help.謝謝您的協(xié)助。C：Youre welcome.不用謝。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL13G：Thank you for your informati

6、on.謝謝您的信息。C：Dont mention it.不用謝沒關(guān)系。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL14G：Its very kind of you.您真客氣。C：My pleasure.樂意為您效力。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL15G：Thank you for your service.謝謝您的效力。C：At your service.情愿為您效力。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTELExtending Apologies

7、 負(fù)疚用語(yǔ)16C：Im sorry .Its my fault.對(duì)不起，這是我的錯(cuò)。G：Thats all right.沒關(guān)系。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL17C：Im very sorry about it.對(duì)此我非常負(fù)疚。G：Thats all right.別在意。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL18C：Sorry to keep you waiting.對(duì)不起讓您久等了。G：Its all right.沒什么。INNER MONGOLIA JIN JIANG INTERNA

8、TIONAL HOTEL19C：Sorry to interrupt you.對(duì)不起，打擾了。G：Thats all right.沒關(guān)系。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL20C：I apologize for this.我對(duì)此表示負(fù)疚。G：Never mind.沒關(guān)系。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL21G：Im sorry to trouble you.對(duì)不起，費(fèi)事您了。C：Thats all right.沒關(guān)系。INNER MONGOLIA JIN JIANG INTERNATI

9、ONAL HOTELInquiries & Requests 咨詢與懇求用語(yǔ)22G：Do you speak English?您說英語(yǔ)嗎？C：Sorry. Only a little.對(duì)不起。只會(huì)一點(diǎn)兒。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL23C：How may I help you?我能幫您什么嗎？G：A Shanghai map, please.請(qǐng)給我一張上海地圖。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL24C：What can I do for you?我能為您干點(diǎn)什么？G：My bill

10、, please.請(qǐng)把帳單拿來。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL25C：Anything else I can do for you?還有什么能為您效力的？G：No, thank you.不，謝謝。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL26C：Please wait for a moment.請(qǐng)稍等一下。G：All right.好的。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL27C：If you need any help, please do

11、 let us know.假設(shè)您有什么需求，務(wù)請(qǐng)告知。G：I will. Thank you.我會(huì)的，謝謝。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL28G：Would you do me a favor?他能幫我一下嗎？C：Certainly!當(dāng)然可以。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTELParting 告別用語(yǔ)29C：See you later .(tomorrow)等會(huì)見。明天見G：See you.再見。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL

12、30G：Goodbye and thank you for coming.再見，謝謝您光臨。G：Goodbye!再見！INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL31C：Goodbye, sir, and hope to see you again.再見，先生。希望再見到您。G：Goodbye!再見。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL32C：Have a nice trip!一路平安。G：Thank you.謝謝。INNER MONGOLIA JIN JIANG INTERNATIONAL HOT

13、EL33C：Have a nice trip home.回家旅途愉快。G：Thank you.謝謝。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL34C：Good night.晚安。G：Good night.晚安。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL. Others 其他35C：This way ,please.請(qǐng)這邊走。G：Thank you.謝謝。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL36G：Where can I find a telephone

14、 ?(send a fax ,send an ) 什么地方能找到發(fā)，發(fā)電子郵件。C：Its over there. Its on the second floor.就在那兒，在二樓。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL37G：Excuse me, where is the washroom (beauty salon, restaurant, elevator)?對(duì)不起，盥洗室在哪兒美容院，餐廳，電梯？C：Its on the second (third ) floor. Please turn left .(right).在二三樓，請(qǐng)左右轉(zhuǎn)。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL38G：Whats the time now in Shanghai?如今上海幾點(diǎn)了？C：Its a quarter past four in the afternoon.下午四點(diǎn)一刻。INNER MONGOLIA JIN JIANG INTERNATIONAL HOTEL39G：What day is today?今天星期幾？C：Its Sunday (Monday, Tuesday, Wednesday, Thursday, Friday, Saturday) today.今天星期日星期