HRM專業(yè)英語教程上海交大MPA課件

1、上海交通大學MPA上海交通大學MPA專業(yè)英語(OB與HRM方向)織函敝翌醞聘堡瘓尋狙籃峙僥陜井位糊蜜脂蓮渴廣忻蹬紹昌揪嗅夫修障瑪HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第1頁，共124頁。上海交通大學MPAPreface 課程方式相關(guān)領(lǐng)域經(jīng)典文獻閱讀時下討論激烈的問題相關(guān)文獻閱讀課堂互動式討論案例討論Management education new model -service-learning: at its core, service-learning is about creating opportunities for students to apply t

2、heory they learn in the classroom to real-world problems and real-world needs. 毯駐七解凸迭備泣垢體抽爭鵝蓮奸膚資籽驚腰宦供佛豎伙拎五所濺隅狗奎HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第2頁，共124頁。上海交通大學MPA熟悉相關(guān)領(lǐng)域的專業(yè)術(shù)語表達和內(nèi)涵基本看懂相關(guān)領(lǐng)域的專業(yè)文獻適當可以用英語進行相關(guān)專業(yè)表述了解國際上相關(guān)領(lǐng)域的“最佳”實踐了解國際上相關(guān)領(lǐng)域的研究焦點Maybe still confused, but at a higher level at the end of this

3、 course.Preface: 課程目標掣子海拳犁鈴棚尉滴型窖錘違婦龔庭趾鎊藥斯辜孩稽佬徽如麗芍靛洗鴨岳HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第3頁，共124頁。上海交通大學MPA課堂出勤 （10%）課堂參與 （30%）作業(yè)與分析報告 （30%）課程考試（大作業(yè)）（30%）缺課三分之一以上者不可以進入本次考試， 需要加入下屆重修Preface:考核方式芭胃酗婁顯攻憨蛛赦班摸搔仕檄晃六盔磅赴慫叢煮首譏巍騙憾遙吳敲部謂HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第4頁，共124頁。上海交通大學MPAPreface:基本規(guī)范為營造良好的學習氛圍

4、，請將通訊工具（手機或BP機）設(shè)置成振動狀態(tài)；如果確實有不得不接聽的重要電話或信息的，請主動到教室外進行；請課堂上不要閱覽與課程內(nèi)容無關(guān)的報刊或雜志；積極、主動參與課堂討論,并高質(zhì)量地、及時完成作業(yè)任務(wù)唇士腸翹爸氣辯咖靛炯越拾顫笛憑塊無溫正帚闊點樹住家箍治寬晌含鴛俞HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第5頁，共124頁。上海交通大學MPAPreface: 課程基本結(jié)構(gòu)公共人事管理與組織管理領(lǐng)域，包括現(xiàn)狀、人事規(guī)劃、招聘與選拔、績效管理、薪酬管理、培訓與開發(fā)、激勵管理、能力管理、勞動關(guān)系管理、應(yīng)急管理以及高績效組織建設(shè)等方面的文獻選讀（11個專題的12篇文獻）。每

5、個專題：關(guān)鍵術(shù)語與專業(yè)表達介紹相關(guān)背景介紹文獻構(gòu)架介紹討論問題峨賭祝誕線異爾寞篆袱廠謝胡淌惋狹甘膨烏昂咯平茸蛇轉(zhuǎn)店蔭全最觸尖礫HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第6頁，共124頁。上海交通大學MPAPreface: 課程進度安排共12次課程（第7周到第18周，每周一次）每次課程計劃完成對一篇文獻的提示、閱讀和討論課程間會有三次課程討論與報告一次大作業(yè)（考試）（在最后一次課程后提交）右儒凜棵殆漱難梳雞蘿烴昧訝郁檸軸授擴遵估涕樹崗翹溉凸龜貴備英渦爺HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第7頁，共124頁。上海交通大學MPASyllab

6、usIntroductionStrategic PlanningSelection/RecruitingPerformance ManagementCompensation ManagementTraining & Developing貯減匙糖鞋曾街搗訝拴廣留居插鋇譴孕輾燴聚炭蓮醫(yī)磐摧防驗院納旁毗口HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第8頁，共124頁。上海交通大學MPASyllabusMotivation ManagementCompetency Management in Public SectorsEmployment Relationship Manag

7、ementEmergency ManagementCreating High-Performance Organization in Public Sector配鱉撒汁撥況煥哀漬饒狽楷青恬俄充疹漂轟掖甩婚俊妝浪迄傀墻僅郭藩侄HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第9頁，共124頁。上海交通大學MPAContentsChapter1 IntroductionFrom crisis to opportunity: human resource challenges for the public sector in the twenty-first centuryCha

8、pter2 Strategic PlanningThe implementation of workforce and succession planning in the public sectorChapter3 Selecting/RecruitingRecruitment and selection of public workers: an international compendium of modern trends and practicesChapter4 Performance ManagementPerformance management model: A syste

9、m-based approach to public service qualityChapter5 Compensation ManagementHow much should federal employees be paid? The problems with using a market philosophy in a broadband system謅炙悟蝦頹它仲妥艘零函晉構(gòu)忻閩百腸繡庇烙駛更稼炬掇亨使朱艦稈采享HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第10頁，共124頁。上海交通大學MPAChapter6 Training & DevelopingTr

10、aining and Development: Best Practices Chapter7 Motivation ManagementFactors affecting the context for motivation in public organizationsChapter8 Competency Management in Public SectorsDeveloping competency models to promote integrated human resource practicesCompetency management in the Flemish and

11、 Dutch civil serviceChapter9 Employment Relationship ManagementThe employment relationship in the UK Public sector: A psychological contract perspectiveChapter10 Emergency ManagementPreparing for the unthinkable: managers, terrorism and the HRM functionChapter11 Creating high-performance organizatio

12、ns in public sectorsCreating high-performance organizations in public sectorsContents咯吁稀女歹顫彰紹淵鳳世診場浚錦玫門塹趟瞻椽歧羹尹咀賽國鼎鄲須刃寫HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第11頁，共124頁。上海交通大學MPASyllabusChapter1 IntroductionChapter2 Strategic PlanningChapter3 Selection/RecruitingChapter4 Performance ManagementChapter5 Comp

13、ensation ManagementChapter6 Training & DevelopingChapter7 Motivation ManagementChapter8 Competency Management in Public SectorsChapter9 Employment Relationship ManagementChapter10 Emergency ManagementChapter11 Creating High-Performance Organization in Public Sector李掄仙運擔陶銑掃等淑謊籽掛側(cè)僧刨宦僥偶幅石訓關(guān)機伶食學怎吟焦痙小HRM

14、專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第12頁，共124頁。上海交通大學MPAChapter 1: IntroductionFrom crisis to opportunity: human resource challenges for the public sector in the twenty-first centuryKey Terms & Professional ExpressionsHuman capital crisis 人力資本危機Public sector 公共部門Presidential agendas 總統(tǒng)議程Public policy 公共政

15、策Upcoming retirement 即將退休Early retirement提前退休Downsizing 裁員Public service/Civil service 公共服務(wù)Human resource (HR) crisis 人力資源危機Human resource management (HRM) 人力資源管理矛喝腋起逛抄髓駕宮輥昧蔚遼刨主鞘筋酮撿潮縫汁詛俯柔胺左沫睛灼鐵泳HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第13頁，共124頁。上海交通大學MPAChapter 1: IntroductionFrom crisis to opportunity: h

16、uman resource challenges for the public sector in the twenty-first centuryKey Terms & Professional ExpressionsGovernment agency 政府機構(gòu)Public confidence 公眾信心,公眾信任Bureaucratic bashing 官僚沖擊National commission of Public Service 公共服務(wù)國家委員會Quiet crisis 寂靜的危機Imminent catastrophe 即將到來的災(zāi)難General Accounting Offi

17、ce (GAO) 總審計署（美國)Organizational capability 組織能力Civil service reform 公共服務(wù)改革遞敘鋇計唉提扣管甘綴粵療假凸疫露蟄奧茁才沮給革頑崖富重筷菲派忙怕HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第14頁，共124頁。上海交通大學MPAChapter 1: IntroductionFrom crisis to opportunity: human resource challenges for the public sector in the twenty-first centuryKey Terms & Pr

18、ofessional ExpressionsWorkforce demographics 勞動力(人員)人口統(tǒng)計特征Government institutions 政府機構(gòu)Office of Personnel Management (OPM) 人事管理局(美國)Merit System Protection Board (MSPB) 績效系統(tǒng)保護委員會(美國)Federal agency 聯(lián)邦機構(gòu)Presidential priority總統(tǒng)特權(quán)Oversight agency 督察機構(gòu)Public sector think tank 公共服務(wù)智囊機構(gòu)(班子)Clinton and Bush

19、 Administrations 克林頓 /布什政府(當局)Government Performance and Results Act (GPRA) 政府績效和效果法案(美國)任捂潤娠口越敵吠引料簾豪溝敦眼越綢藉場碟膛粵施舍甫竅趣隕溉悶胎卒HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第15頁，共124頁。上海交通大學MPAChapter 1: IntroductionFrom crisis to opportunity: human resource challenges for the public sector in the twenty-first centur

20、yKey Terms & Professional ExpressionsOrganizational culture 組織文化Policymaker 政策制定者Performance management 績效管理Senate Subcommittee on Governmental Affairs (美國)參議院政府事務(wù)小組委員會Shared vision 共同愿景Aging of supervisory and managerial personnel 主管和管理人員老齡化Eligible 合格的,符合條件的Pipeline problem 人員輸送(選拔)問題Savvy workfor

21、ce 老練員工/精明員工騰夠誹狂椅惜壺石翹筷鼻摔掙倪膩慣刊搔衣溺叔森吼都瘟泄實探粘交斟漿HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第16頁，共124頁。上海交通大學MPAChapter 1: IntroductionFrom crisis to opportunity: human resource challenges for the public sector in the twenty-first centuryKey Terms & Professional ExpressionsDepartment of Homeland Security 國土安全部(美國

22、)Transportation Security Administration 交通安全局(美國)Public administration 公共管理/行政管理Job vacancy 工作職位空缺Job announcement 招工告示National Aeronautics and Space Administration (NASA) (美國)航空航天局Fiscal year 財政年度Workforce planning 人員規(guī)劃Revamping 翻新/改進High-quality service 高質(zhì)量服務(wù)Mass exodus 大批人員離去含尸悔壞舟純臥為投園渣裝晾掂暗續(xù)墾贏頂篆操

23、譏襯拍婪其脅富聰豎覓鋒HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第17頁，共124頁。上海交通大學MPAChapter 1: IntroductionFrom crisis to opportunity: human resource challenges for the public sector in the twenty-first centuryKey Terms & Professional ExpressionsSpan of control 控制幅度Leadership competency model 領(lǐng)導能力模型Federal Aviation Ad

24、ministration (FAA) 聯(lián)邦航空管理局Office of Management and Budgeting (OMB) (美國) 管理與預算局Human capital strategy 人力資本戰(zhàn)略Senior Executive Service (SES) 高級行政管理人員機構(gòu)Managerial competency 管理勝任力E-government 電子政府Strategic Human Capital Management 戰(zhàn)略人力資本管理Core competency 核心能力諧展受蔗歸塵戍廠需宏施床假班莖仕樂輥梁剃儉氓初缺磊典角蹭寵支雀疾HRM專業(yè)英語教程-上海交

25、大MPAHRM專業(yè)英語教程-上海交大MPA第18頁，共124頁。上海交通大學MPAChapter 1: IntroductionFrom crisis to opportunity: human resource challenges for the public sector in the twenty-first centuryKey Terms & Professional ExpressionsMyriad 無數(shù)的,極大數(shù)量的Human resource planning 人力資源規(guī)劃New public service 新公共服務(wù)Flexible organization 柔性組織U

26、S Department of Agriculture (USDA) 美國農(nóng)業(yè)部Leadership development 領(lǐng)導力開發(fā)Center for Creative Leadership 創(chuàng)造性領(lǐng)導中心Performance management 績效管理Diverse workforce 多元人員組成National Association of Schools of Public Affairs and Administration (NASPAA) 公共事務(wù)與管理學會全國委員會摧元癱捎餐碼圈稱纂鴻贈待醚朽價鼎平帳淄露眾鼠棧矗試抽籽話坯瘸鈞干HRM專業(yè)英語教程-上海交大MPAHR

27、M專業(yè)英語教程-上海交大MPA第19頁，共124頁。上海交通大學MPAChapter 1: IntroductionFrom crisis to opportunity: human resource challenges for the public sector in the twenty-first centuryKey Terms & Professional ExpressionsPerfunctorily 敷衍了事地,馬馬虎虎地Risk averse 風險規(guī)避Public service ethic 公共服務(wù)倫理Utilitarian incentives 功利性激勵Policy

28、windows 政策窗記菇崔牢浚霞環(huán)鋇離伴牌并伴馭庸搖慷埔膘浴蒂葵錫詠優(yōu)現(xiàn)質(zhì)遇降渙吐謙HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第20頁，共124頁。上海交通大學MPABackgroundsReforming in public sector organizations: efficiency and effectivenessStatus quo in public sector organizations: Public-service motivationReputation?stability?Compensations level?Power?Tight l

29、abor market in public sector organizations (for example in USA)Attracting, retaining and motivating job applicants.Strategic view to human resource issues: Connecting people?Chapter 1: IntroductionFrom crisis to opportunity: human resource challenges for the public sector in the twenty-first century

30、蛾預恃頓印聲矮氦于沸錄鏟竭鳳惱洪盎懸仇陜賦塌喧緣指顱定神鐵塔祭晨HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第21頁，共124頁。上海交通大學MPAOutlinesIntroductionThe nature of human resource crisis and its causesLack of recognition of the importance of human capitalRetirementThe pipeline problemDownsizingRecruitment and hiringChapter 1: IntroductionFrom

31、crisis to opportunity: human resource challenges for the public sector in the twenty-first century婉鑿薊眨諸緩泉燈吸庸超腮聲涵盾斌茨跟安臟妓讀夏痕薪沽罵冠糊襯鱉依HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第22頁，共124頁。上海交通大學MPACapacity problem and skill gapSupervisory and leadership issuesTurning crisis into opportunityStrategic human capita

32、l managementGreater emphasis on HR PlanningUnderstanding new public serviceDeveloping executive and supervisory talentImproved skills in diverse workforceImprove HRM PracticesReestablishing public service ethicConclusionsChapter 1: IntroductionFrom crisis to opportunity: human resource challenges fo

33、r the public sector in the twenty-first century锨抖硬局泊周指豆塑撿酷粱蒂摔從晌秋頗福蛙贓桓屹省楊似蘑詐尊臣美亂HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第23頁，共124頁。上海交通大學MPADiscussions Crisis in human resource encountered by public sector? And the reasons behind them.Difficulties and challenges in human resource management in your organiz

34、ation.Chapter 1: IntroductionFrom crisis to opportunity: human resource challenges for the public sector in the twenty-first century仆箔碎鞭臟斟辣酪軸富迅種油靠帳地瘋似蒲雞悉蔑炒隧謎巾擋私夢溝垮燙HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第24頁，共124頁。上海交通大學MPASyllabusChapter1 IntroductionChapter2 Strategic PlanningChapter3 Selection/Recruit

35、ingChapter4 Performance ManagementChapter5 Compensation ManagementChapter6 Training & DevelopingChapter7 Motivation ManagementChapter8 Competency Management in Public SectorsChapter9 Employment Relationship ManagementChapter10 Emergency ManagementChapter11 Creating High-Performance Organization in P

36、ublic Sector帕泡謾濁井攆葦免獻涯純壟撐鴛猾衰激繪圣酵泅漫梭怕仔領(lǐng)恿敬友譬出蹈HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第25頁，共124頁。上海交通大學MPAChapter 2: Strategic PlanningThe implementation of workforce and succession planning in the public sectorKey Terms & Professional ExpressionsWorkforce / Succession planning (WFSP) 人員/繼任計劃Public sector 公

37、共部門Human resource (HR) 人力資源State government / local government 國家（州）政府/地方政府Public organization/agency 公共組織/機構(gòu)Layoff 下崗Job cuts 裁員Row office 街道辦公室Reservist 預備役軍人濾緬宴板郝銑宜即以茬鼠餌拴詢梅窟未歐寬母你乓漂絞仿乖雅秦恍辯則耿HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第26頁，共124頁。上海交通大學MPAKey Terms & Professional ExpressionsStrategic planning

38、 戰(zhàn)略規(guī)劃Human resource planning 人力資源規(guī)劃National Academy of Public Administration (NAPA) 公共管理國家協(xié)會HRM strategy 人力資源管理戰(zhàn)略Human resource requirement 人力資源需求Line manager 直線經(jīng)理Competency gap 能力缺口Attrition rate 損耗率；人員流失率Human capital 人力資本Action plan 行動計劃Chapter 2: Strategic PlanningThe implementation of workforce

39、 and succession planning in the public sector撰吝冤肖表果杰酪頹脂邦涯生陣伍捷掠派歪墨懦模第恨逞跋袁隘互秉爹汗HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第27頁，共124頁。上海交通大學MPAKey Terms & Professional ExpressionsFixing accountability 固定責任Top management 高層管理(者)Impending retirement 即將退休Incumbent employee 在職人員Demand forecast 需求預測Employee developm

40、ent 員工開發(fā)Information technology (IT) 信息技術(shù)Retirement annuity 退休年金D organization 網(wǎng)絡(luò)公司Nonprofit organization 非贏利組織Chapter 2: Strategic PlanningThe implementation of workforce and succession planning in the public sector侖碾除夕羽瓊檢耿思細勿屠排滇試仲怨普刺篇鐵圈挪蟻小獲耽嫩冶衡勛覽HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第28頁，共124頁。上海交通大學MP

41、AKey Terms & Professional ExpressionsJob analysis 工作分析Job specification 工作說明書Keep abreast of 與.并進(Keep abreast of the times/與時俱進)Data inventory 數(shù)據(jù)庫Sick leave 病假Human resource information system (HRIS) 人力資源信息系統(tǒng)Functional requirement 職能需求Succession analysis 繼任分析Gap analysis 缺口分析Job classification 工作分類

42、Taskforce 任務(wù)組（人員組）Chapter 2: Strategic PlanningThe implementation of workforce and succession planning in the public sector獄鷹灌遠題澎慣狹泡逸邯脈矽鎖蛤黑蘋分混寒償鄧勉砍虧凍硅碴凝喚坐癟HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第29頁，共124頁。上海交通大學MPAKey Terms & Professional ExpressionsFocus group 焦點小組First-level supervisor 一線管理人員Stakeholde

43、rs 利益相關(guān)者Career path 職業(yè)軌跡Union member 工會成員Managerial and executive development 管理人員開發(fā)Problem-solving skills 問題解決技能Interpersonal skills 人際技能Federal Highway Administration (FHWA) 聯(lián)邦高速公路管理局（美國）Professional development 專業(yè)開發(fā)Chapter 2: Strategic PlanningThe implementation of workforce and succession planni

44、ng in the public sector流胡玫卞垮頻癥昆葡嘔衰倦概步涅東昂爸律癱由醒葛邢品撾羚杜撲酮舵桿HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第30頁，共124頁。上海交通大學MPAKey Terms & Professional ExpressionsContinuous learning 持續(xù)學習IPMA-HR（ International Public Management Association for Human Resources）國際公共人力資源管理協(xié)會 Nuts and bolts 工作細節(jié)（部件）（美口語）Organizational ch

45、ange 組織變革Interdepartmental cooperation 部門間合作Reward system 獎勵制度Turnover 離職Chapter 2: Strategic PlanningThe implementation of workforce and succession planning in the public sector剖封榜乾廈攔桂悄普突糞駛躥剝速愛嘎砧澀娩邵栓錦點頤刨傍乎削瞧奄臉HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第31頁，共124頁。上海交通大學MPABackgroundsStrategic decision making

46、 needsTight labor market in public sector (especially in north America and Europe)Impending retirement/turnoverLoss of workforce skills and knowledgeCompetency out of timeRecruiting, selecting and allocating the right people on the right job positions in the right timeWhile effective and flexible HR

47、 planning is not easy implementedChapter 2: Strategic PlanningThe implementation of workforce and succession planning in the public sector竟瀕語退并芍自盞陸悼睬導觸揍農(nóng)鷹肺通夜肖掃琵會源桌沼盧跌寸橡隱札HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第32頁，共124頁。上海交通大學MPAOutlinesDefinition and process of WFSPHuman resource planningImplementing th

48、e WFSPTrainingCareer developmentManagerial and executive developmentProblems and implications of WFSPThe changing role of HRMConclusionsChapter 2: Strategic PlanningThe implementation of workforce and succession planning in the public sector地啃佯敬錨塔盈灼甸筒道僻倦知蔓份對硯記井租泵鐮秉蚊栓轟鴦熬單庸鴕HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-

49、上海交大MPA第33頁，共124頁。上海交通大學MPADiscussions Main processes in aligning WFSP with organizational missions.In your opinion, what are advantages when implementing WFSP.How to identify the gap between current staff status quo and future demands in your organization.Recommend “ Training and Developing as a in

50、tegral part of WFSP”.Main obstacles during implementing WFSP in your organization, for example, the latest human resource planning in your “Eleventh five-year plan”. Chapter 2: Strategic PlanningThe implementation of workforce and succession planning in the public sector預蚜冀存蕾非淮啥妄驚邯克胎她航哄把縷箋仕果獸納捻瑣減咱喉誓

51、曬拳蘆HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第34頁，共124頁。上海交通大學MPASyllabusChapter1 IntroductionChapter2 Strategic PlanningChapter3 Selection/RecruitingChapter4 Performance ManagementChapter5 Compensation ManagementChapter6 Training & DevelopingChapter7 Motivation ManagementChapter8 Competency Management in P

52、ublic SectorsChapter9 Employment Relationship ManagementChapter10 Emergency ManagementChapter11 Creating High-Performance Organization in Public Sector酵貍投柵減醫(yī)齡蘸膨宦奧心館網(wǎng)財勛謎譏卞蔡贅洽嘻巋聊丸熏逮盛弄摸著HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第35頁，共124頁。上海交通大學MPAChapter 3: Selecting & RecruitingRecruitment and selection of p

53、ublic workers: an international compendium of modern trends and practicesKey Terms & Professional ExpressionsUnprecedented staffing challenge 史無前例的人員變革Luring talent 吸引人才Selection and recruitment 選拔與招聘Economic, social and organizational pressures 經(jīng)濟、社會和組織壓力Attract and Retain 吸引和保留Developed countries

54、發(fā)達國家Less Developed Countries (LDCs) 欠發(fā)達國家Best practices 最佳實踐Competent cadre 有能力的干部Civil servant /public servant 公務(wù)員叉畜荔鬼巷炬響然弘免獅好輛竣伏鑄晦鄭迪胖調(diào)癥兔格攔雁幕糊濾聯(lián)枚阮HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第36頁，共124頁。上海交通大學MPAKey Terms & Professional ExpressionsInternational community 國際社會Political system 政治制度Social structu

55、re 社會結(jié)構(gòu)Social and political upheavals 社會與政治大變動Global war for talent 全球人才戰(zhàn)Human resource management (HRM) 人力資源管理Indigenous civil service 本土化公共服務(wù)Aging 老齡化High turnover 高離職率Leadership bench 領(lǐng)導層Chapter 3: Selecting & RecruitingRecruitment and selection of public workers: an international compendium of m

56、odern trends and practices遺連炎甸忽歧垂權(quán)秤薩倒壟葵柒踩出劃德摘邦處鄰絳業(yè)崖謗柔粟隕汪筆甜HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第37頁，共124頁。上海交通大學MPAKey Terms & Professional ExpressionsTroubled waters 混亂狀態(tài) （Fish in troubled waters/混水摸魚）Public image (government bashing) 公共印象 Employee loyalty 員工忠誠Privatization and outsourcing of governme

57、nt jobs 政府工作私有化和外包Job security 工作保障Benefit package 福利包Accountability 責任Harkens back to 傾聽Classical management /Scientific management /Taylorism 古典管理學派/科學管理學派/泰勒主義學派Intrinsic satisfaction 內(nèi)在滿意Chapter 3: Selecting & RecruitingRecruitment and selection of public workers: an international compendium of

58、modern trends and practices休曼春二抨楔旭霍沉毅蠟毀掠料粳廂截熄賓湊福鯉于惜碉廂啤吝攫淖艷汕HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第38頁，共124頁。上海交通大學MPAKey Terms & Professional ExpressionsHyperbole 夸張法Recruitment crisis 招聘危機Staffing decision 人員配備決策Public personnel system 公共人事制度Competitive wage 富有競爭力的工資水平Job market 勞動力市場Public service eth

59、ic 公共服務(wù)道德Civic-minded people公民心目中的人Job applicant 申請工作者Bureaucratic recruitment process 官僚式的招聘流程Chapter 3: Selecting & RecruitingRecruitment and selection of public workers: an international compendium of modern trends and practices撰頭駁巡菇哪退田蚊疽姜蠢淡壇懇馱俊詣釉鎊鬃涼魔睜掂刑吉攙芭櫥棉箱HRM專業(yè)英語教程-上海交大MPAHRM專業(yè)英語教程-上海交大MPA第39

60、頁，共124頁。上海交通大學MPAKey Terms & Professional ExpressionsJob description 工作描述Line management 直線管理者Circumvent 智勝，包圍New public management 新公共管理（主義）Central authority 中央權(quán)力機構(gòu)Modern bureaucracy 現(xiàn)代官僚Colonial rules 殖民法規(guī)Democratic political institution 民主的政治機構(gòu)Liberal democracy 自由民主（黨）Ritualism 儀式主義A caste struct