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1、 禮儀是在人際交往中,以一定、約定俗成程序方式來表現(xiàn)律己敬人過程,包括穿著、交往、溝通、情商等內(nèi)容。從個人涵養(yǎng)角度來看,禮儀能夠說是一個人內(nèi)在涵養(yǎng)和素質(zhì)外在表現(xiàn)。從交際角度來看,禮儀能夠說是人際交往中適用一個藝術(shù)、一個交際方式或交際方法,是人際交往中約定俗成示人以尊重、友好習(xí)慣做法.。從傳輸角度來看,禮儀能夠說是在人際交往中進(jìn)行相互溝通技巧。 Etiquette in interpersonal exchanges, in a certain, common procedures how to serve other people process, involves wearing, comm
2、unication, communication, emotional content. From the perspective of personal accomplishment, etiquette can be said to be a person inner cultivation and quality of the external manifestations. From the point of view of communication, etiquette can be said to be applicable in interpersonal communicat
3、ion is an art, a kind of communication or communication methods, interpersonal relations is the common people to show respect, friendly practices. From the point of view of communication, etiquette can be said to be in interpersonal relationships of mutual communication skills.第1頁中西方餐桌禮儀The western
4、table manners第2頁餐桌禮儀歸結(jié)為以下幾點:1 Table manners2 Dining etiquette3 The absence of etiquette1 入座禮儀2 進(jìn)餐時禮儀3 離席時禮儀第3頁 先請客人入座上席,再請長者入座客人旁依次入座; 入座時要從椅子左邊進(jìn)入,入座后不要動筷子,更不要弄 出什么響聲來,也不要起身走動;假如有什么事要向主人打招呼 。入座禮儀 Table mannersTo please the guests seated on the seats, then please elderly guests are seated beside the
5、table;When seated to the left to enter from the chair at the table, do not move chopsticks, not to get what the noise, also dont get up and move; if there is anything to greet to the master.第4頁 入座后姿式端正,腳踏在本人座位下,不可任意伸直,手肘不得靠桌緣, 或?qū)⑹址旁卩徸伪成稀?Seated posture correct, a foot in my seat, not arbitrary exte
6、nsion, elbow should not rely on the edge of the table, or hand on the adjacent seat backs.。 第5頁Seating position入座位置 中方 客齊后導(dǎo)客入席,以左為上,視為首席,相對首座為二座,首座之下為三座,二座之下為四座。西方普通說來,面對門離門最遠(yuǎn)那個座位是女主人,與之相正確是男主人座位。女主人右手邊座位是第一主賓席,普通是位先生;男主人右邊座位是第二主賓席、普通是主賓夫人。女主人左邊座位是第三主賓席,男主人左邊座位是第四主賓席。 In ChinaCustomer homogeneous gu
7、ide guest to, to the left, as the chief, relative s first two, first under three, two under four.In WesternGenerally speaking, the face of the door of the farthest from the door of the seat was the mistress, the opposite of the host seat. Mistress of the right side is the first head table, generally
8、 is gentleman; master the right seat is the second head table, generally is madame. The hostess in the left seat is the third head table, male master in the left seat is the fourth head table.第6頁中方餐具 China tableware cups, plates, bowls, main dishes, spoons, chopsticks, and so on several.中方餐具主要有杯子、盤子
9、、碗、碟子、筷子、匙羹等幾個。第7頁西方餐具 西方餐具主要包含刀、叉、匙、盤、杯等。刀又分為食用刀、魚刀、肉刀、奶油刀、水果刀;叉又分為食用叉、魚叉、龍蝦叉;公用刀叉規(guī)格普通大于使用刀叉。匙又分湯匙、茶匙等;杯種類更多,茶杯、咖啡杯為 瓷器,并配小碟;水杯,酒杯多為玻璃制品。 Western tableware mainly comprises a knife, fork, spoon, plate, cup.The knife was divided into edible knife, knife, sword fish meat, butter knife, fruit knife; f
10、ork is divided into edible fork, harpoon, lobster fork; utility knife and fork specification is generally greater than the use of a knife and fork. Tablespoon, teaspoon, spoon divides;Cup type are more, tea cup, coffee cup and saucer; for porcelain, glass, glass for glass products.第8頁上菜次序 中方湯、菜主食餐酒水
11、果 In ChinaThe soup, vegetablesThe staple foodThe wineThe fruit第9頁西方 菜 水果 餐酒 主食 甜點 、咖啡 West of vegetable of fruit and wine the staple food, the Dessert Cafe第10頁Dining etiquette進(jìn)餐禮儀 中方筵席中暫時停餐,能夠把筷子直擱在碟子或者調(diào)羹上。假如將筷子橫擱在碟子上,那是表示酒醉飯飽不再進(jìn)膳了。In ChinaBanquet in stop for meals, can take the chopsticks resting o
12、n the plate or a spoon. If the chopsticks transverse shelves on the plate, it is said that no longer eat getting thoroughly.第11頁 請客人、長者動筷子。夾菜時每次少一些,離自己遠(yuǎn)菜就少吃一些。吃飯時不要出聲音;喝湯時不要出聲響,用湯匙一小口一小口地喝,不宜把碗端到嘴邊喝,湯太熱時不要一邊吹一邊喝,等涼了以后再喝。有人吃飯喜歡用咀嚼食物.尤其是使勁咀嚼脆食物,發(fā)出很清楚聲音來.這種做法是不合禮儀要求,尤其是和眾人一起進(jìn)餐時,就要盡可能預(yù)防出現(xiàn)這種現(xiàn)象。 進(jìn)餐時不要打嗝,也
13、不要出現(xiàn)其它聲音。假如出現(xiàn)打噴嚏、腸鳴等不由自主聲響時,就要說一聲“真不好意思”、“對不起”、“請原涼”之類話,以示歉意。Please the guests, elders move chopsticks. Food every time less, far from the food on their own to eat less. Do not eat out sound; when soup is not sound, using a spoon SIP one drink, should not take the bowl to the mouth to drink, soup is
14、 not blowing while drinking, such as the cold after the drink. Some people like to eat with chewing food. Especially hard crisp chewing food, a very clear voice. This is not etiquette demands, special and everyone is eating together, as far as possible to prevent the occurrence of this phenomenon.Do
15、nt burp when eating, do not appear in other voices. If sneezing, bowel, cant help sound, it is necessary to say I feel shy, sorry, please forgive and the like, to apologize.第12頁 假如要給客人或長輩布菜.最好用公筷.也能夠把離客人或長輩遠(yuǎn)菜肴送到他們跟前,按我們中華民族習(xí)慣.菜是一個一個往上端.假如同桌有領(lǐng)導(dǎo),老人,客人話.每當(dāng)上來一個新菜時就請他們先動筷子.或著輪番請他們先動筷子.以表示對他們重視. 吃到魚頭,魚刺,骨
16、頭等物時,不要往外面吐,也不要往地上仍.要慢慢用手拿到自己碟子里,或放在緊靠自己餐桌邊或放在事先準(zhǔn)備好紙上 If guests or elders give black. Best to use chopsticks. Can also be the guests or elders far away from the dishes to their front, according to our Chinese habits. Food is a to the upper end. If the table has a leader, old man, guests. When up a n
17、ew dish, please they first Dongkuaizi. Or take them to the first Dongkuaizi. To show their importance. To eat fish, fish, bones and other objects, not wangwaimian vomit, not onto the ground still. To slowly get their hands diezili, or placed close on their own table or on the prepared paper第13頁 要適時地抽閑和左右人聊幾句幽默話,以調(diào)和氣氛.不要光著頭吃飯,不論他人,也不要狼吞虎咽地大吃一頓,更不要貪杯. 最好不要在餐桌上剔牙.假如要剔牙時,就要用餐巾或手擋住自己嘴巴. To timely about the t
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