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托業(yè)考試閱讀理解真題及模擬題匯總大全(第九輯)附參考答案及解析(一)From:ChristinaMorganTo:SeanWestSubject:WelcomemessageDate:August15DearMr.West,Asyouheardfromyourhumanresourcesmanageratthecompany'snewemployeeorientationsession,weareyouremployer'spayrollserviceprovider.AcmePayrollisaleadingproviderofPayrollsystemthatsupportslargerorganizationsacrossCanada.Wehavetheuniquesolutionsthataddresstheentirespectrumofdatamanagementproblems.Asanewemployee,youareencouragedtofollowinstructionssothatyourdailyworkhourscanberecordedaccuratelyandthatyoursalarypaymentscanbemadetoyouontime.First,gotoandlogonusingthetemporaryusernameandpasswordbelow.Username:milesconstruction_user659Password:000250mcdNext,readtheinstructionsthoroughlyonthepayrollpolicy.Ifyouagreetoallofthetermsandconditions,clickthe“accept“button.Lastly,chooseanewusernameandpassword.Onceyoudothis,youwillbeabletoyouraccounttorecordyourworkhoursinanautomatedtimesheet.ChristinaMorganClientRegistrationSpecialistWhatisthepurposeoftheemail?(A)ToofferMr.Westanewposition.(B)TogiveMr.Westbasicinformationaboutaworkprocedure.(C)ToremindMr.Westaboutanupcomingseminar.(D)TorequestMr.Westtosubmitanaccuratetimesheet.答案:B(該電郵的目的是向West先生提供有關(guān)工作程序的基本資料)WhatcanweknowaboutMr.West?(A)Heneedstechnicalsupportforcomputerproblems.(B)Heisahumanresourcesconsultant.(C)Herecentlyattendedacompanyinformationsession.(D)Hehasrequestedanewpassword.答案:D(有關(guān)Mr.West我們可以知道什么一申請(qǐng)新密碼)(二)XYZMACHINERYWewouldliketowelcomeyoutotheXYZMachinerycompany'sInternationalSymposium.Asyouareaware,XYZemployeesfromovertwentycountriesareinattendanceatthisyear'sconference.Ifyouwouldliketomeetyourcounterpartsfromothercountriesonamorepersonallevel,besuretosignupattheregistrationdeskforspecialdinners,lunches,orbreakfastmeetingsthataredescribedbelow.WhetheryouareinPersonnel,Sales,Management,orResearch,you'llbeabletodiscusstopicsofcommoninterestwithcolleaguesofdiversebackgrounds.FindoutyourIndian,Japanese,orMoroccancounterpartcansuggestforyourdepartment^currentproblems.HelpyourFrench,Colombian,orRussiancolleaguewithaproblemthatyou'vetackledbefore.Takeadvantageofthisrareopportunitytocollaboratewithyourinternationalpartners.AllmeetingswillbeheldinLoungeA.TIMEMondayBreakfast7:00-9:00TuesdayLunch12:00-14:00WednesdayDinner19:00-21:00ThursdayBreakfast7:00-9:00TOPICLegalImplicationsofEstablishingBranchOfficesinAsiaTechnologiesintheFormerSovietRepublicsInternationalPersonnelissuesNewMarketsinWesternEuropeWhatisthepurposeofthenotice?(A)Tocancelseveralsessions.(B)Toindicateroomchanges.(C)Toannouncespecialevents.(D)Togivealistofparticipants.答案:c(目的:宣布特別活動(dòng))Whichsessionwouldmostlikelydealwithhumanresources?(A)MondayBreakfast.(B)TuesdayLunch.(C)WednesdayDinner.(D)ThursdayBreakfast.答案:c(哪個(gè)會(huì)議最有可能涉及人力資源)(三)Joy-MarketReturnsPolicyWithafewexceptions,anythingpurchasedfromaJoy-Marketstoremaybeexchangedorreturnedforafullrefundofthepurchasepricewithin30daysprovided:thatthegoodsareunused,thatthegoodsareplacedintheiroriginalpackage,andthatproofofpurchaseisprovided.IMPORTANT:pleasenoteFoodpurchasedfromourfreshfoodcountersmustbereturnednolaterthan24hoursafterthetimeofpurchase.Someitemsmustbereturnedunopened.Theseitemsaretoys;musicCDsandDVDs;computersoftwareandhardware;videos;glassware;kitchenware;undergarments;andpackagedhardwareitems.Customers,orthosereturningJoyMarketitemsreceivedasgifts,shouldprovidephotoidentificationatthetimeofapplication.Customersreturninggoodsvaluedatlessthan$100willbeissuedanexchangecertificateormoneyorderonthespot.Forreturnsofgoodsvaluedat$100ormore,acheckwillbemailedtothepurchaserwithin3workingdaysofthereturn.Theamountofrefundsorexchangecertificateswillbethesameasthepricepaidfortheitemreturned.Joy-Marketaimstosatisfyitscustomerswithhigh-qualityitemssoldingoodcondition.WhatisNOTstatedinthepolicy?(A)Theoriginalreceiptmustaccompanythereturneditem.(B)Goodsmustbebroughtbackintheiroriginalform.(C)Atimelimitisplacedonitemsbeingreturned.(D)Afullrefundwillbeprovidedforallitemsifreturnedwithin24hours.答案:D(政策中未提及的:所有貨品如于24小時(shí)內(nèi)退回,可獲全數(shù)退款。原文中僅限新鮮食品)Inwhichofthefollowingsituationswouldapersonhavetoshowphotoidentification?(A)Whenreturningitemsthatarevaluedover$100.(B)lfthemerchandisewasoriginallyboughtbysomeoneotherthanthepersonreturningit.(C)lnsituationswheretheboxeshavebeenopened.(D)lfacreditcardwasusedwhenmakingthepurchase.答案:B(何種情況提供帶照片的證件-如果商品最初是由退貨人以外的其他人購(gòu)買(mǎi)的。)Accordingtothepolicy,howlongwillittaketogetarefundforapurchasemadeunder$100?(A)24hoursifreceiptisprovided.(B)Arefundwillbeprovidedrightaway.(C)Atleast3businessdays.(D)ltdependsontheproductpurchased.答案:B(根據(jù)該政策,對(duì)于100美元以下的商品,退款需要多長(zhǎng)時(shí)間?當(dāng)場(chǎng)退款)(四)HappinessImportantforProductivityAccordingtoresearchersattheUniversityofEastAsia,thereisastrongcorrelationbetweenanemployee'shappinessoutsideoftheworkenvironmentandhisorherabilitytostayfocusedandenthusiasticintheworkplace.ThestudyofJapaneseandKoreanworkerssuggeststhat,inparticular,thoseemployeeswithstrongrelationshipswithfamilyandfriends,aswellasthosewhoactivelyparticipateinsportsandhobbles,aremorelikelytobeefficientandmotivatedworkers.Thefindingsarebasedontheresultsofaquestionnairesentouttoover1,000respondentsineachcountry.AccordingtoProfessorGrahamSparkes,wholedtheproject,theseresultspresentachallengetofirmsacrossJapanandKorea,bothofwhichoftenexpecttheiremployeestoworklonghours.Instead,ProfessorSparkesbelieves,companiesshouldbewillingtogivetheirworkersmoreleisuretime,astheywillreaptherewardsofhavingmoreefficientemployeesinthelong-term.Accordingtothearticle,whatmakesemployeesmoreefficient?(A)Acomfortableworkenvironment.(B)Amoreinterestingworkroutine.(C)Aproperwork-lifebalance.(D)Afriendlymanagementapproach.答案:c(工作-生活平衡能是雇員們更有效率地工作)Howdidresearchersgathertheirinformation?(A)ByinterviewingemployeesinJapanandKoreainperson.(B)ByobservingofficecultureintwoAsiancountries.(C)BysurveyingasampleofEastAsianemployees.(D)ByconductingexperimentsinJapaneseandKoreanfirms.答案:c(如何采集調(diào)查信息--調(diào)查東亞雇員的樣本)WhatdoesProfessorSparkesimply?(A)Employeesaredemandingmoreleisuretime.(B)EastAsiancorporatecultureshouldchange.(C)Productivityratesaredifficulttomeasure.(D)WorkplaceefficiencyisdecliningacrossAsia.答案:B(Sparkes教授暗示東亞的企業(yè)文化應(yīng)該改變)(五)Kato,Yuri[921a.m.]:Hello.TdlikeanupdateontheMondvaleRoadjob.ArewestillonscheduletobeginonMonday?Vega,Camila[9'22a.m.]:No,I'mafraidthattherehasbeensomedelayingettingthefabricforthedrapesandbedlinens.ItlookslikewemaybeheldupuntilWednesday.Kato,Yuri[922a.m.]:Haveyoucommunicatedthistotheclient?Vega.Camila[923a.m.]:Notyet.Richardiswaitingtohearfromthedistributorfirstsothatwecangivetheclientafirmdate.Haveyouheardfromthemyet,Richard?Bremen,Richard[9'34a.m.]:Ijustgotoffthephonewiththem.ItlookslikeeverythingwillarriveonMondayafternoon,sowecouldactuallybeginthejobonTuesday.Vega,Camila[935a.m.]:That*sgoodnews.I'llcalltheclientthismorningandletthemknow.Bremen,Richard[935a.m.]:Youshouldalsoremindthemthatwewillbeginworkingontheguestroomsfirstandworkourwaytowardthelobbyandfirst-floorpublicareaslast.Wellsendalargecrewsotheworkcanbefinishedquickly.Kato,Yuri[9'36a.m.]:Howlongdoyouthinkitwilltaketocompletethejob?Bremen,Richard[9*37a.m.]:WecanprobablybefinishedbyFriday,asweoriginallyplanned.Kato,Yuri[9'38a.m.]:Excellent.They'reanewclientwithseverallocationsandahighprofileinthebusinesscommunity,soIwantthingstogosmoothly.I'msuretherewillbemoreworkwiththeminthelongrunifallgoeswell.Whatkindofbusinessdoestheclientmostlikelyown?(A)Ashippingcompany.(B)Afabricmanufacturingfactory.(C)Ahotelchain.(D)Adesignfirm.答案:c(客戶最有可能擁有什么樣的公司-酒店連鎖)Whenwillthecrewbeginwork?(A)OnMonday.(B)OnTuesday.(C)OnWednesday.(D)OnFriday.答案:B(何時(shí)動(dòng)工)WhatwillMs.Vegamostlikelydonext?(A)Deliverashipmentofdrapes.(B)Organizealargeworkcrew.(C)Callthefabricdistributor.(D)Contacttheclient.答案:D(Ms.Vega接下來(lái)最有可能做什么-與客戶聯(lián)系)At9'38a.m.zwhatdoesMs.Katomeanwhenshewrites,"inthelongrun"?(A)Sheispleasedthattheclientislocatednearby.(B)Sheisproudofhercompany'shistoryofhigh-qualityperformance.(C)Shebelievesthattheworkwillbemoreexpensivethanexpected.(D)Shethinksthattherecouldbeadditionalworkwiththeclientinthefuture.答案:D(Ms.Kat。認(rèn)為的長(zhǎng)久之計(jì)是她認(rèn)為將來(lái)可能會(huì)有與客戶相關(guān)的額外工作)(六)UrbanOnlineCo.505NorthMichiganAvenue,ChicagoIL60611Towhomitmayconcern,MynameisJanetPerez,andIorderedsomeproductsfromyouronlineshop.Ireceivedtheproductsandinvoice,buttherearesomemistakeswithmyorder.TheinvoicestatesthatIorderedtwocurtains,butinfact,Ionlyorderedandreceivedone.IwouldliketomakesurethatIamrefundedtheextramoneyIpaidfortheextracurtain.ItisalsowrittenontheinvoicethatIorderedasmallrug.Ineverorderedtherug,butIreceiveditanyway.PleasegivemeinstructionsonhowIcanreturnittoyou.Iwouldlikemymoneybackforthisitem,too.Also,eventhoughthepriceofonesetofbedsheetsislistedas$19,99onyourwebsite,Iwascharged$29.99.Thisisnotasmalljumpinprice.Couldyoutellmethereasonforit?Iwouldliketobepaidbackthedifference.Iamsendingalongacopyofmyinvoice.Pleaselookatitandcorrecttheerrorsassoonaspossible.Iwillfollowupthisletterwithacalltoyourheadquarters.Regards,JanetPerezWhatisthemainpurposeoftheletter?(A)Toensurethatthecompanyhassenttheorder.(B)Tocomplainaboutthequalityoftheproducts.(C)Toreportmistakesinanorder.(D)Todemandarefundontheitems.答案:C(該封信的主要目的是為了告知訂購(gòu)中出現(xiàn)的錯(cuò)誤)WhatwouldMs.JanetPerezlikethecompanytodealwiththecurtains?(A)Takethecurtainsback.(B)Mailthecurtainsheordered.(C)Chargeherforbothofthem.(D)Refundhermoneyforoneofthem.答案:D(JanetPerez希望公司怎么處理窗簾-退還她其中一件的錢(qián))Whatiswrongwiththerug?(A)JanetPerezfeelsitistoosmall.(B)JanetPerezneverorderedit.(C)JanetPerezfeelsshewasunderchargedforit.(D)JanetPerezorderedtwobutreceivedone.答案:B(JanetPerez從未買(mǎi)過(guò)小地毯)HowmuchwillJanetPerezgetbackforthebedsheets?(A)$10.00.(B)$29.99.(C)$19.99.(D)$20.00.答案:A(JanetPerez根據(jù)床單可以拿回多少錢(qián))WhatwilltheJanetPerezdonext?(A)Gotothecompany.(B)Justwaittheresult.(C)Sendbacktherug.(D)Callthecompany.答案:D(JanetPerez接下來(lái)將致電)(七)Home&OfficeFurniture25ParkerRoad,WestTown25674April20DearMr.Campbell,Thanksforvisitingmyofficethismorning.IwatchedtheDVDyougavemeaboutyourcompany'sserviceanditwasveryimpressive,andI'dliketoopenanaccountwithyourcompanyifsomeconditionsaremetbetweenus.AsImentioned,Ihavehadafewproblemsrecentlywithourproductsbeingdamagedduringshipment,andIamnotcertainthatIwanttocontinueusingTPSExpresstodelivermerchandisetomycustomers.Enclosedpleasefindadetaileddescriptionofourshippingneeds.ThemostimportantthingisthatImustbeabletocontinueprovidingmycustomerswithanoptiontoreceivethenextdaydeliveryofmerchandiseatareasonableprice.I'dliketoknowwhattimeofdayIneedtohavemerchandisereadytobepickedupforshipping.CurrentlyImusthaveitreadyforpickupby200p.m.PleaseletmeknowassoonaspossiblesincewenormallyreceivealotofordersfromourcustomersinMay.YoucanemailmeattheaddressonmybusinesscardIgaveyouthismorning.Thankyou.Verytrulyyours,TonyAndersonEnclosureTo:TonyAndersonFrom:GeorgeCampbellDate:AprilSubject:RatesforHome&OfficeCompanyAttachment:RatescheduleDearMr.Anderson,Iamveryhappytohearyoulikeourservice.Youcantrustourknowledgeablestaffmembers.Wedoofferanarrayofaffordablenext-daydeliveryoptions.Themostinexpensiveoftheseoptionswouldrequiremerchandisetobereadyforpickupfromyourofficeby1000a.m.PleasechecktheattachedrateschedulethatIhavepreparedforyourcompany.PleasenotethatifyoudoopenanaccountwithusatSpeedmateShippingtobepaidmonthly,Iwouldbehappytoapplya15percentdiscounttoyourfirstmonth'sbillPle

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