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機(jī)場廣播英語和機(jī)上廣播英語機(jī)場廣播英語和機(jī)上廣播英語機(jī)場廣播英語和機(jī)上廣播英語xxx公司機(jī)場廣播英語和機(jī)上廣播英語文件編號:文件日期:修訂次數(shù):第1.0次更改批準(zhǔn)審核制定方案設(shè)計(jì),管理制度機(jī)場廣播英語和機(jī)上廣播英語一、機(jī)場篇.1開始辦理乘機(jī)手續(xù)通知前往____①的旅客請注意:您乘坐的〔補(bǔ)班〕⑩____②次航班現(xiàn)在開始辦理乘機(jī)手續(xù),請您到____③號柜臺辦理。謝謝!LadiesandGentlemen,mayIhaveyourattentionplease:Wearenowreadyforcheckinfor〔supplementary〕⑩flight____②to____①atcounterNo.____③.Thankyou..2推遲辦理乘機(jī)手續(xù)通知乘坐〔補(bǔ)班〕⑩____②次航班前往____①的旅客請注意:由于〈1.本站天氣不夠飛行標(biāo)準(zhǔn)2.航路天氣不夠飛行標(biāo)準(zhǔn)3.____①天氣不夠飛行標(biāo)準(zhǔn)4.飛機(jī)調(diào)配原因5.飛機(jī)機(jī)械原因6.飛機(jī)在本站出現(xiàn)機(jī)械故障7.飛機(jī)在____①機(jī)場出現(xiàn)機(jī)械故障8.航行管制原因9.____①機(jī)場關(guān)閉10.通信原因〉(11),本次航班不能按時(shí)辦理乘機(jī)手續(xù)?!差A(yù)計(jì)推遲到____⑤點(diǎn)____⑥分辦理?!尝庹埬诔霭l(fā)廳休息,等候通知。謝謝!Ladiesandgentlemen,mayIhaveyourattentionplease:Dueto〈1.thepoorweatherconditionatourairport2.thepoorweatherconditionovertheairroute3.thepoorweatherconditionoverthe____①airport4.aircraftreallocation5.themaintenanceoftheaircraft6.theaircraftmaintenanceatourairport7.theaircraftmaintenanceatthe____①airport8.airtrafficcongestion9.theclose-downof____①municationtrouble〉(11),the〔supplementary〕⑩flight____②to____①hasbeendelayed.Thecheck-inforthisflightwillbepostponed〔to____⑤:____⑥〕⑩.PleasewaitinthedeparturehallforfurtherinFORMation.Thankyou..3催促辦理乘機(jī)手續(xù)通知前往____①的旅客請注意:您乘坐的〔補(bǔ)班〕⑩____②次航班將在____⑤點(diǎn)____⑥分截止辦理乘機(jī)手續(xù)。乘坐本次航班沒有辦理手續(xù)的旅客,請馬上到____③號柜臺辦理。謝謝!LadiesandGentlemen,mayIhaveyourattentionplease:Check-infor〔supplementary〕⑩flight____②to____①willbeclosedat____⑤:____⑥。Passengerswhohavenotbeencheckedinforthisflight,pleasegotocounterNo.____③immediately.Thankyou..4過站旅客辦理乘機(jī)手續(xù)通知乘坐〔補(bǔ)班〕⑩____②次航班由____①經(jīng)本站前往____①的旅客請注意:請您持原登機(jī)牌到〔____③號〕⑩〈1.柜臺2.服務(wù)臺3.問詢臺〉(11)換取過站登機(jī)牌。謝謝!Passengerstaking〔supplementary〕⑩flight____②from____①to____①,attentionplease:Pleasegotothe〈1.Counter2.servicecounter3.InFORMationdesk〉(11)〔N0.____③〕⑩toexchangeyourboardingpassesfortransitpasses.Thankyou..5候補(bǔ)旅客辦理乘機(jī)手續(xù)通知持〔補(bǔ)班〕〕⑩____②次航班候補(bǔ)票前往____①的旅客請注意:請馬上到____③號柜臺辦理乘機(jī)手續(xù)。謝謝!Ladiesandgentlemen,mayIhaveyourattentionplease:Stand-bypassengersfor〔supplementary〕⑩flight____②to____①,pleasegotocounterNo.____③forcheck-in.Thankyou.登機(jī)類廣播用語包括三種(見)。.1正常登機(jī)通知〔由____①備降本站〕⑩前往____①的旅客請注意:您乘坐的〔補(bǔ)班〕⑩____②次航班現(xiàn)在開始登機(jī)。請帶好您的隨身物品,出未登機(jī)牌,由____④號登機(jī)口上〔____⑧號〕⑩飛機(jī)。〔祝您旅途愉快?!尝庵x謝!LadiesandGentlemen,mayIhaveyourattentionplease:〔Supplementary〕⑩flight____②〔alternatedfrom____①〕to____①isnowboarding.Wouldyoupleasehaveyourbelongingsandboardingpassesreadyandboardtheaircraft〔No.____⑧〕⑩throughgateNO.____④.〔Wewishyouapleasantjourney.〕⑩Thankyou..2催促登機(jī)通知〔由____①備降本站〕⑩前往____①的旅客請注意:您乘坐的〔補(bǔ)班〕⑩____②次航班很快就要起飛了,還沒有登機(jī)的旅客請馬上由____④號登機(jī)口上〔____⑧號〕⑩飛機(jī)?!策@是〔補(bǔ)班〕⑩____②次航班〈1.第____⑦次2.最后一次〉(11)登機(jī)廣播?!尝庵x謝!Ladiesandgentlemen,mayIhaveyouattentionplease:〔supplementary〕⑩flight____②to____①〔alternatedfrom____①〕⑩willtake—offsoon.Pleasebequicktoboardtheaircraft〔No.____⑧〕⑩throughgateNo.____④.〔Thisisthe〈1.____⑦2.final〉(11)callforboardingon〔supplementary〕⑩flight____②.〕⑩Thankyou..3過站旅客登機(jī)通知前往____①的旅客請注意:您乘坐的〔補(bǔ)班〕⑩____②次航班現(xiàn)在開始登機(jī),請過站旅客出示過站登機(jī)牌,由____④號登機(jī)口先上〔____⑧號〕⑩飛機(jī)。謝謝!Ladiesandgentlemen,mayIhaveyourattentionplease:〔Supplementary〕⑩flight____②to____①isnowreadyforboarding.Transitpassengerspleaseshowyourpassesandboard〔aircraftNo.____⑧〕⑩firstthroughNo.____④.Thankyou.航班延誤取消類廣播用語包括四種(見)。.1航班延誤通知〔由____①備降本站〕⑩前往____①的旅客請注意:我們抱歉地通知,您乘坐的〔補(bǔ)班〕⑩____②次航班由于〈1.本站天氣不夠飛行標(biāo)準(zhǔn)2.航路天氣不夠飛行標(biāo)準(zhǔn)3.____①天氣不夠飛行標(biāo)準(zhǔn)4.飛機(jī)調(diào)配原因5.飛機(jī)機(jī)械原因6.飛機(jī)在本站出現(xiàn)機(jī)械故障7.飛機(jī)在____①機(jī)場出現(xiàn)機(jī)械故障8.航行管制原因9.____①機(jī)場關(guān)閉10.通信原因〉(11)〈1.不能按時(shí)起飛2.將繼續(xù)延誤3.現(xiàn)在不能從本站起飛〉(11),起飛時(shí)間〈1.待定2.推遲到____⑤點(diǎn)____⑥分〉(11)。在此我們深表歉意,請您在候機(jī)廳休息,等候通知?!踩绻惺裁匆?,請與〔____③號〕⑩〈1.不正常航班服務(wù)臺2.服務(wù)臺3.問詢臺〉(11)工作人員聯(lián)系?!尝庵x謝!Ladiesandgentlemen,mayIhaveyourattentionplease:Weregrettoannouncethat〔supplementary〕⑩flight____②〔alternatedfrom____①〕to____①〈1.cannotleaveonschedule2.Willbedelayedto____⑤:____⑥3.Willbefurtherdelayed〔to____⑤:____⑥〕⑩4.cannottakeoffnow〉(11)dueto〈1.Thepoorweatherconditionatoutairport2.thepoorweatherconditionovertheairroute3.Thepoorweatherconditionat____①airport4.aircraftreallocation5.themaintenanceofthe____①airport8.Airtrafficcongestion9.theclose-downof____①municationtrouble〉(11).WouldyoupleaseremaininthewaitinghallandwaitforfurtherinFORMation.〔Ifyouhaveanyproblemsorquestions,pleasecontactwiththe〈1.Irregularflightservicecounter2.servicecounter3.InFORMationdesk〉(11)〔No.____③〕⑩〕⑩Thankyou..2所有始發(fā)航班延誤通知各位旅客請注意:我們抱歉地通知,由于〈1.本站天氣原因2.本站暫時(shí)關(guān)閉3.通信原因〉(11),由本站始發(fā)的所有航班都〈1.不能按時(shí)2.將延誤到____⑤點(diǎn)____⑥分以后〉(11)起飛,在此我們深表歉意,請您在候機(jī)廳內(nèi)休息,等候通知。謝謝!Ladiesandgentlemen,mayIhaveyourattentionplease:Weregrettoannouncethatalloutboundflights〈1.cannotleaveonschedule2.Willbedelayedto____⑤:____⑥〉(11)dueto〈1.thepoorweatherconditionatourairport2.thetemporaryclose-downofourairport3.Communicationtrouble〉(11).WouldyoupleaseremaininthewaitinghallandwaitforfurtherinFORMation.Thankyou..3航班取消通知(出港類)〔由____①備降本站〕⑩前往____①的旅客請注意:我們抱歉地通知,您乘坐的〔補(bǔ)班〕⑩____②次航班由于〈1.本站天氣不夠飛行標(biāo)準(zhǔn)2.航路天氣不夠飛行標(biāo)準(zhǔn)3.____①天氣不夠飛行標(biāo)準(zhǔn)4.飛機(jī)調(diào)配原因5.飛機(jī)機(jī)械原因6.飛機(jī)在本站出現(xiàn)機(jī)械故障7.飛機(jī)在____①機(jī)場出現(xiàn)機(jī)械故障8.航行管制原因9.____①機(jī)場關(guān)閉10.通信原因〉(11)決定取消今日飛行,〈1.明日補(bǔ)班時(shí)間2.請您改乘〈1.今日2.明日〉(11)〔補(bǔ)班〕〉⑩____②次航班,起飛時(shí)間〉(11)〈1.待定2.為____⑤點(diǎn)____⑥分〉(11)。在此我們深表歉意?!舱埬c〔____③號〕⑩〈1.不正常航班服務(wù)臺2.服務(wù)臺3.問詢臺〉(11)工作人員聯(lián)系,〔或拔打聯(lián)系電話____⑨,〕⑩我們將為您妥善安排?!尝庵x謝!LadiesandGentlemen,mayIhaveyourattentionplease:Weregrettoannouncethat〔supplementary〕⑩flight____②〔alternatedfrom____①〕⑩to____①hasbeencancelleddueto〈1.thepoorweatherconditionatourairport2.thepoorweatherconditionovertheairroute3.thepoorweatherconditionatthe____①airport4.aircraftreallocation5.themaintenanceoftheaircraft6.theaircraftmaintenanceatourairport7.theaircraftmaintenanceatthe____①airport8.airtrafficcongestion9.theclose-downof____①municationtrouble〉(11)〔supplementary〕(11)flight____②〉(11)〔totomorrow〕⑩〔at____⑤:____⑥〕⑩.〔Wouldyoupleasecontactwith〈1.irregularflightservicecounter2.servicecounter3.inFORMationdesk〉(11)〔No.____③〕⑩.〔orcall____⑨.〕⑩Wewillmakeallnecessaryarrangements.〕⑩Thankyou..4不正常航班服務(wù)通知〔由____①備降本站〕⑩乘坐〔補(bǔ)班〕⑩____②次航班前往____①的旅客請注意:請您到〈1.服務(wù)臺2.餐廳〉(11)憑〈1.登機(jī)牌2.飛機(jī)票〉(11)領(lǐng)取〈1.餐券2.餐盒3.飲料、點(diǎn)心〉(11)謝謝!Passengersfor〔supplementary〕⑩flight____②〔alternatedfrom____①〕⑩to____①,attentionplease:Pleasegoto〈1.servecounter2.restaurant〉(11)toget〈1.amealcoupon2.amealbox3.therefreshments〉(11)andshowyour〈1.boardingpasses2.Air-tickets〉(11)foridentification.Thankyou.4.2.2進(jìn)港類廣播用語包括五種(見3.1.2)。正常航班預(yù)告迎接旅客的各位請注意:由____①〔、____①〕⑩飛來本站的〔補(bǔ)班〕⑩____②次航班將于___⑤點(diǎn)____⑥分到達(dá)。謝謝!LadiesandGentlemen,mayIhaveyourattentionplease:〔Supplementary〕⑩flight____②from____①〔、____①〕⑩willarrivehereat___⑤:____⑥.Thankyou.延誤航班預(yù)告迎接旅客的各位請注意:我們抱歉地通知,由____①〔、____①〕⑩飛來本站的〔補(bǔ)班〕⑩____②次航班由于〈1.本站天氣不夠飛行標(biāo)準(zhǔn)2.航路天氣不夠飛行標(biāo)準(zhǔn)3.____①天氣不夠飛行標(biāo)準(zhǔn)4.飛機(jī)調(diào)配原因5.飛機(jī)機(jī)械原因6.飛機(jī)____①機(jī)場出現(xiàn)機(jī)械故障7.航行管制原因8.____①機(jī)場關(guān)閉9.通信原因〉(11)〈1.不能按時(shí)到達(dá)2.將繼續(xù)延誤〉(11),〈1.預(yù)計(jì)到達(dá)本站的時(shí)間為___⑤點(diǎn)____⑥分2.到達(dá)本站的時(shí)間待定〉(11)謝謝!LadiesandGentlemen,mayIhaveyourattentionplease:Weregrettoannouncethat〔supplementary〕⑩flight____②from____①〔、____①〕⑩〈1.cannotarriveonschedule2.willbedelayedto___⑤:____⑥3.willbefurtherdelayed〔to___⑤:____⑥〕⑩〉(11)dueto〈1.Thepoorweatherconditionatourairport2.thepoorweatherconditionovertheairroute3.thepoorweatherconditionat____①airport4.aircraftreallocation5.themaintenanceoftheaircraft6.theaircraftmaintenanceatthe____①airport7.airtrafficcongestion8.theclose-downof____①municationtrouble〉(11).Thankyou.航班取消通知(進(jìn)港類)迎接旅客的各位請注意:我們抱歉地通知,由____①〔、____①〕⑩飛來本站的〔補(bǔ)班〕⑩____②次航班由于〈1.本場天氣不夠飛行標(biāo)準(zhǔn)2.航路天氣不夠飛行標(biāo)準(zhǔn)3.____①天氣不夠飛行標(biāo)準(zhǔn)4.飛機(jī)調(diào)配原因5.飛機(jī)機(jī)械原因6.飛機(jī)在____①機(jī)場出現(xiàn)機(jī)械故障7.航行管制原因8.____①機(jī)場關(guān)閉9.通信原因〉(11)已經(jīng)取消?!病?.明天預(yù)計(jì)到達(dá)本站的時(shí)間為____⑤點(diǎn)____⑥分2.明天到達(dá)本站的時(shí)間待定〉(11)?!尝庵x謝!LadiesandGentlemen,mayIhaveyourattentionplease:Weregrettoannouncethat〔supplementary〕⑩flight____②from____①〔、____①〕⑩hasbeencanceleddueto〈1.thepoorweatherconditionatourairport2.thepoorweatherconditionovertheairroute3.thepoorweatherconditionat____①airport4.aircraftreallocation5.themaintenanceoftheaircraft6.theaircraftmaintenanceatthe____①airport7.airtrafficcongestion8.theclose-downof____①municationtrouble〉(11).〔Thisflighthasbeenrescheduledto〈1.tomorrowat___⑤:____⑥2.arrive〉(11).〕⑩Thankyou.航班到達(dá)通知迎接旅客的各位請注意:由____①〔、____①〕⑩飛來本站的〔補(bǔ)班〕⑩____②次航班已經(jīng)到達(dá)。謝謝!LadiesandGentlemen,mayIhaveyourattentionplease:〔supplementary〕⑩flight____②from____①〔、____①〕⑩isnowlanding.Thankyou.備降航班到達(dá)通知由____①備降本站前往____①的旅客請注意:歡迎您來到____①機(jī)場。您乘坐的〔補(bǔ)班〕⑩____②次航班由于〈1.____①天氣不夠飛行標(biāo)準(zhǔn)2.航路天氣不夠飛行標(biāo)準(zhǔn)3.飛機(jī)機(jī)械原因4.航行管制原因5.____①機(jī)場關(guān)閉〉(11)不能按時(shí)飛往____①機(jī)場,為了您的安全,飛機(jī)備降本站?!舱埬诤驒C(jī)廳內(nèi)休息,待候通知。如果您有什么要求,請與〔____③號〕⑩〈1.不正常航班服務(wù)臺2.服務(wù)臺3.問詢臺〉(11)工作人員聯(lián)系?!尝庵x謝!Passengerstaking〔supplementary〕⑩flight____⑧from____①to____①,attentionplease:Welcometo____①airport.Dueto〈1.thepoorweatherconditionat____①airport2.thepoorweatherconditionovertheairrout3.themaintenanceoftheaircraft4.Airtrafficcongestion5.theclose-downof____①airport〉(11),yourflighthasbeendivertedinourairportforyoursecurity.〔WouldyoupleaseinthewaitinghallandwaitforfurtherinFORMation.Ifyouhaveanyproblemsorquestions,pleasecontactwiththe〈1.irregularflightservicecounter2.servicecounter3.InFORMationdesk〉(11)〔N0.____③〕⑩〕⑩.Thankyou.①:表示在____處填入航站名稱;②:表示在____處填入航班號;③:表示在____處填入辦理乘機(jī)手續(xù)柜臺號、服務(wù)臺號或問詢臺號;④:表示在____處填入登機(jī)口號;⑤:表示在____處填入二十四小時(shí)制小時(shí)時(shí)刻;⑥:表示在____處填入分鐘時(shí)刻;⑦:表示在____處填入播音次數(shù);⑧:表示在____處填入飛機(jī)機(jī)號;⑨:表示在____處填入電話號碼;⑩:表示〔〕中的內(nèi)容可以選用,或跳過不用;(11):表示需從〈〉中的多個(gè)要素里選擇一個(gè),不同的要素用序號間隔。二、機(jī)上篇⑴空乘廣播詞——飛行過程歡迎詞女士們,先生們:歡迎你乘坐中國XX航空公司航班XX_____前往_____(中途降落_____)。有_____至____的飛行距離是_______,預(yù)計(jì)空中飛行時(shí)間是________小時(shí)_______分。飛行高度______米,飛行速度平均每小時(shí)_______公里。為了保障飛機(jī)導(dǎo)航幾通訊系統(tǒng)的正常工作,在飛機(jī)起飛和下降過程中請不要使用手提式電腦,在整個(gè)航程中請不要使用手提電話,遙控玩具,電子游戲機(jī),激光唱機(jī)和電音頻接收機(jī)等電子設(shè)備。飛機(jī)很快就要起飛了,現(xiàn)在有客艙乘務(wù)員進(jìn)行安全檢查。請您坐好,系好安全帶,收起座椅靠悲和小桌板。請您確認(rèn)您的手提物品是否妥善安放在頭頂上方的行李價(jià)內(nèi)或座椅下發(fā)。(本次航班全程禁煙,在飛行途中請不要吸煙。)本次航班的乘務(wù)長講協(xié)同機(jī)上_______名乘務(wù)員竭誠為為您提供及時(shí)周到的服務(wù)。謝謝!WelcomeGoodmorning(afternoon,evening),LadiesandGentlemen:Welcomeaboard___AirlinesflightXX_____to__(via__)。Thedistancebetween______and_______is______kilometers.Ourflightwilltake________hoursand_______minutes.Wewillbeflyingatanaltitudeof________metersandtheaveragespeedis_______kilometersperhour.Inordertoensurethenormaloperationofaircraftnavigationandcommunicationsystems,passengersaretoys,andotherelectronicdevicesthroughouttheflightandthelaptopcomputersarenotallowedtouseduringtake-offandlanding.Wewilltakeoffimmediately,Pleasebeseated,fastenyourseatbelt,andmakesureyourseatbackisstraightup,yourtraytableisclosedandyourcarry-onitemsaresecurelystowedintheoverheadbinorundertheseatinfrontofyou.(Thisisanon-smokingflight,pleasedonotsmokeonboard.)The(chief)purser_________withallyourcrewmemberswillbesincerelyatyourservice.Wehopeyouenjoytheflight!Thankyou!⑵起飛后廣播女士們,先生們:我們的飛機(jī)已經(jīng)離開_____前往_____,沿這條航線,我們飛經(jīng)的省份有_______,經(jīng)過的主要城市有_______,我們還將飛越_____。在這段旅途中,我們?yōu)槟銣?zhǔn)備了XX餐。供餐時(shí)我們將廣播通知您。下面將向你介紹客艙設(shè)備的使用方法:今天您乘坐的是XX型飛機(jī)。您的座椅靠背可以調(diào)節(jié),調(diào)節(jié)時(shí)請按座椅扶手上的按鈕.在您前方座椅靠背的口袋里有清潔袋,功您扔置雜物時(shí)使用。在您座椅的上方備有閱讀燈開關(guān)和呼叫按鈕。如果你有需要乘務(wù)員的幫助,請按呼喚鈴.在您座位上方還有空氣調(diào)節(jié)設(shè)備,你如果需要新鮮空氣,請轉(zhuǎn)動通風(fēng)口。洗手間在飛機(jī)的前部和后部.在洗手間內(nèi)請不要吸煙。LadiesandGentlemen:Wehaveleft_____for_____.Alongthisroute,wewillbeflyingovertheprovincesof___,passingthecitiesof_____,andcrossingoverthe______Breakfast(lunch,supper)hasbeenpreparedforyou.Wewillinformyoubeforeweserveit.
Nowwearegoingtointroduceyoutheuseofthecabininstallations.ThisisaXXaircraft.Thebackofyourseatcanbeadjustedbupressomgthebuttononthearmofyourchair.Thecallbuttonandreadinglightareaboveyourhead.Pressthecallbuttontosummonaflightattendant.Theventilatorisalsoaboveyourhead.Byadjustingtheairflowknob,freshairwillflowinorbecutoff.Lavatioriesarelocatedinthefrontofthecabinandintherear.Pleasedonotsmokeinthelavatories.⑶餐前廣播女士們,先生們:我們將為您提供餐食(點(diǎn)心餐),茶水,咖啡和飲料。歡迎您選用。需要用餐的旅客,請您將小桌板放下。為了方便其他旅客,在供餐期間,請您講座椅靠背調(diào)整到正常位置。謝謝!LadiesandGentlemen:Wewillbeservingyoumealwithtea,coffeeandothersoftdrinks.Welcometomakeyourchoice.Pleaseputdownthetableinfrontofyou.Fortheconvenienceofthepassengerbehindyou,pleasereturnyourseatbacktotheuprightpositionduringthemealservice.Thankyou!⑷意見卡女士們,先生們:歡迎你乘坐中國XX航空公司航班,為了幫助我們不斷提高服務(wù)質(zhì)量,敬請留下寶貴意見,謝謝你的關(guān)心和支持!Goodmorning(afternoon,evening),LadiesandGentlemen:WelcomeaboardXXAirlines,commentsformyouwillbehighlyvaluedinordertoimproveourservice,thanksforyourconcernandsupport⑸預(yù)定到達(dá)時(shí)間廣播:女士們,先生們:本架飛機(jī)預(yù)定在_____分鐘后到達(dá)______.地面溫度是___,謝謝!LadiesandGentlemen:Wewillbelandingat_____airportinabout____minutes.Thegroundtemperatureis___degreesCelsius.Thankyou!⑹下降時(shí)安全檢查廣播女士們,先生們:飛機(jī)正在下降。請您回原位坐好,系好安全帶,收起小著板,將座椅靠背調(diào)整到正常位置。所有個(gè)人電腦及電子設(shè)備必須處于關(guān)閉狀態(tài)。請你確認(rèn)您的手提物品是否已妥善安放。稍后,我們將調(diào)暗客艙燈光。謝謝!Goodmorning(afternoon,evening),LadiesandGentlemen:Ourplaneisdescendingnow.Pleasebeseatedandfastenyourseatbelt.Seatbacksandtablesshouldbereturnedtotheuprightpos
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