宜家銷售部門主管崗位職責(zé)

本文格式為Word版，下載可任意編輯——宜家銷售部門主管崗位職責(zé)銷售部部門主管YOURASSIGNMENT:

Yourworkingbaseistheshopfloorwhereyouleadbyexampleeveryday,supporting,challengingandcoachingco-workers.

Togetherwithyourteam,youfocusonputtingthecustomerfirstineverythingyoudowithinthestoreshop.

Everycustomermusthaveashoppingexperiencethatexceedshisorherexpectations.

Youtakefullresponsibilityforensuringyourshopisinexcellentshapeasnewandfullystocked,andwiththefourmerchandisingbasicsinplaceatalltimes(priced,clean,wellassembledandavailable).

Togetherwithyourshopkeeper,youtakeresponsibilityforyourdepartmentgoalsandensureyouractionplanisinplaceandcommunicatedclearlytothem.Youfollowupandtakeactionaccordinglybyusingprovensolutionsandgoodexamples.Youdefineyourindividualcontributionandgoalsfordeliveringthedepartmentplan.

YouarepassionateabouttheIKEAproductsinyourshop.Youcreateahighlevelofknowledgeabouttheproductsfeaturesandbenefits,andsharethiswithcustomersandyourteam.

Youareproactiveinfindingopportunitiesandactingonthemtomaximisesalesthroughunderstandingcustomersandthelocalmarketandkeepinganeyeoncompetition.

Youactquicklyoncommercialopportunities;changingavailabilityofproducts(overstockandoutofstock)andcustomerfeedback(10mostaskedquestions).

Youandyourteamactivelysalessteertoyourdepartmentstop-sellingproducts,prioritisedproducts(e.g.overstock/vertag)andIKEAserviceproductsinordertomaximisesalesandlong-termprofitability.

Youexecutemeaningfulactionsthatarebasedontheoutcomeofakeyperformanceindicatoranalysisatshopkeeperlevel.

YouactivelypromotetheIKEAsocialandenvironmentalcommitmentandworkwithyourteamtounderstandhow,together,youcancontributetosustainability.

REQUIREMENTS:

Business-minded.

Apassionforselling,reachingyourgoalsandgettingthebestforIKEAcustomers.

TheIKEAvaluesaccuratelyreflectyourownvalues.

Enjoyworkinginafast-pacedandfuture-orientedenvironment.

Yougetasmuchoutofhelpingyourteamachieveanddevelopasyoudoofyourownachievements.

BasicEnglishCommunicationSkill.

職責(zé)描述:

你的工作場所位于商場,每天你都在這里以身作那么,為員工供給支持,向他們發(fā)出挑戰(zhàn)并指導(dǎo)他們開展工作。

在舉行商場內(nèi)的各項(xiàng)事務(wù)時,你和團(tuán)隊(duì)都把顧客的需求擺在第一位。你們務(wù)必為每位顧客打造超越期望的購物體驗(yàn)。

你負(fù)責(zé)確保商場全天感激如新且?guī)齑娉渑?并保證四個展銷根本要點(diǎn)全部得志要求(產(chǎn)品有標(biāo)價、感激明凈、正確組裝且?guī)齑娉渑?。

你和銷售部部門經(jīng)理一起負(fù)責(zé)制定及實(shí)施部門目標(biāo)及行動籌劃,同時將這些信息明確傳達(dá)給員工。通過采用有效的解決方案并借鑒優(yōu)秀實(shí)踐,你將跟舉行動籌劃并采取相應(yīng)措施。為完成部門籌劃,你需要明確個人職責(zé)及目標(biāo)。

你務(wù)必喜歡商場內(nèi)的宜家產(chǎn)品。你需要深入了解產(chǎn)品的特點(diǎn)及優(yōu)點(diǎn),并將這些信息與顧客及團(tuán)隊(duì)共享。

充分了解顧客、本地市場及競爭處境,積極探索并抓住機(jī)遇,從而最大程度地提升銷量。

能快速把握商機(jī);調(diào)整產(chǎn)品貨源儲蓄(包括庫存過剩及缺貨產(chǎn)品),并修改顧客反應(yīng)內(nèi)容(10個最常問到的問題)。

你和團(tuán)隊(duì)積極地引導(dǎo)顧客關(guān)注部門的最暢銷產(chǎn)品、優(yōu)先促銷產(chǎn)品(如庫存過剩及vertag產(chǎn)品)及宜家服務(wù)產(chǎn)品,從而最大化提升銷量并實(shí)現(xiàn)長期盈利。

你根據(jù)銷售部部門經(jīng)理對關(guān)鍵績效指標(biāo)的分析結(jié)果,采取相應(yīng)的有效措施。

積極推動宜家實(shí)現(xiàn)對社會和環(huán)境的承諾,與團(tuán)隊(duì)一起明確你們應(yīng)如何促進(jìn)可持續(xù)進(jìn)展。

任職要求:

具有商業(yè)頭腦。

滿懷熱忱,積極銷售,致力于實(shí)現(xiàn)目標(biāo)及為宜家顧客供給合意的服務(wù)。

宜家價值觀切實(shí)地反映了你的價值觀。

熱愛在快節(jié)奏和面向未來的環(huán)境中工作。

輔助團(tuán)隊(duì)進(jìn)展與實(shí)現(xiàn)自