SA供應(yīng)商質(zhì)量管理辦法

1PSASUPPLIERQUALITYASSURANCEPOLICYSHANGHAI上海April20162016年04月PSA

供應(yīng)商質(zhì)量保證工作方法2PSA’sQualityManagementProcedurePSA質(zhì)量工作步驟介紹3Stages:3個階段：Stage1,Needexpressingandsupplierchoosing.

階段1，需求的表達(dá)和供應(yīng)商的選擇。Stage2,QualityAssurancebyProductandProcessManagement(AQMPPinFrench).

階段2，通過產(chǎn)品和過程的控制實現(xiàn)質(zhì)量保證(簡稱AQMPP).Stage3,QualityControlinMassProduction階段3，量產(chǎn)階段生產(chǎn)產(chǎn)品的質(zhì)量控制.3Stage3

階段3

QualityControlinMassProduction批量產(chǎn)品質(zhì)量控制Notificationofconfirmationforqualificationstatebysupplier,acceptancebyPSA

供應(yīng)商聲明確認(rèn)了鑒定狀態(tài)/PSA進(jìn)行認(rèn)可Confirmationofprocessqualificationstate

過程鑒定狀態(tài)確認(rèn)Controledbysupplierforeachproductdelivery

供應(yīng)商對每批交付產(chǎn)品的質(zhì)量進(jìn)行控制SuppliersupervisionbyPSAoroneinstitutionagreedbyPSAPSA或PSA認(rèn)可的機(jī)構(gòu)對供應(yīng)商監(jiān)控4supervisionlevelsaccordingtorisks根據(jù)風(fēng)險程度4個層次的監(jiān)控Qualityproblemstreatment質(zhì)量問題的處理Auditsinmassproduction

andinterventionsinrupture量產(chǎn)階段的審核和突變情況下的介入Stage1

階段1Needexpressingandsupplierchoosing

需求的表達(dá)和供應(yīng)商的選擇Supplier’s

Offer

供應(yīng)商報價Consultationdocuments

咨詢文件SupplierPre-consultation

供應(yīng)商預(yù)咨詢SupplierConsultation

供應(yīng)商咨詢Offeranalysis

報價分析QualityTraining

質(zhì)量培訓(xùn)Photoquality+expertsopinions

質(zhì)量診斷

+專家意見Stage2

階段2QualityAssurancethroughProductandProcessControl

通過產(chǎn)品/過程控制實現(xiàn)質(zhì)量保證AQMPPinitializationreview

AQMPP初始化評審ATPbySupplier供應(yīng)商技術(shù)預(yù)分析ATPbyPSA

PSA技術(shù)預(yù)分析ProductandProcesscontrolcarriedbysupplier

供應(yīng)商實施產(chǎn)品和過程控制Respecttheinteractiveprinciplesandcommunicationplan

遵守互動原則和交流計劃Productqualification

產(chǎn)品鑒定Processqualification

過程鑒定Supplier/PSAagreementon:Developmentplan,Qualityplan,Comunicationplan,Riskcontrolplan,Defectseradicationplan,CTFE…PSA與供應(yīng)商達(dá)成以下協(xié)議:開發(fā)計劃,質(zhì)量計劃,交流計劃,風(fēng)險控制計劃,缺陷消除計劃,技術(shù)和功能特性…Undertakingletter

定點意向書Supplierselectionandsigningdevelopmentcontract

供應(yīng)商的選擇

開發(fā)合同的簽定RaiseProduction:DMLFournisseur/PSA

批量增長階段：供應(yīng)商/PSA滿產(chǎn)發(fā)展Productandprocessqualificationbythesupplier,acceptanceofthisresultsbyPSA

供應(yīng)商對產(chǎn)品和過程進(jìn)行鑒定，

PSA對其活動進(jìn)行認(rèn)可SupplierPre-qualification供應(yīng)商預(yù)鑒定4ObjectiveofStage1

第1階段的目的Toexpressclearlyandpreciselytheneedsofvehiclemanufacturerbymeansofcompleteandexhaustiveconsultationdocuments:plans,standards,technicalspecificationsofdesign(STEinfrench),materials,experiments,validationplans,etc…

借助于完整齊全的咨詢文檔資料：圖紙，標(biāo)準(zhǔn)，技術(shù)規(guī)定（STE），材料，試驗，確認(rèn)計劃等來清楚、準(zhǔn)確地表達(dá)PSA的需求。Needexpressingandsupplierchoosing需求的表達(dá)和供應(yīng)商的選擇Toretainthemostcompetitivesupplier,whocanguaranteetherequiredqualitylevelandfulfilltheobligationsofhisoffer.

選擇最具競爭力，最有能力保證達(dá)到所要求的質(zhì)量水平，并能對其報價負(fù)責(zé)任的供應(yīng)商。Toformalizetheresponsibilities.

明文規(guī)定各種職責(zé)。5ConsultationDocuments

咨詢文件ManagementandQualityassuranceClauses管理及質(zhì)量保障條款TechnicalSpecification技術(shù)規(guī)范Contractualandeconomicspecifications合同規(guī)定要求的技術(shù)說明書Consultationdocument咨詢文件Figure,economicobjectives,partnership,spareparts,guarantee,…數(shù)字,經(jīng)濟(jì)目標(biāo),合作關(guān)系,備件,保修…Requirementsandobjectivesrelatedtoproducts與產(chǎn)品有關(guān)的要求及目標(biāo)Requirementstoensurethequalitycontrolofallthedelivery確?？刂普麄€供貨鏈質(zhì)量的相關(guān)要求6ManagementandQualityassuranceClauses管理及質(zhì)量保障條款TechnicalSpecification技術(shù)規(guī)范ContractualandeconomicSpecifications

帶有契約條款要求的技術(shù)說明書Consultationdocuments咨詢文件ManagementandQualityassuranceClauses管理及質(zhì)量保障條款Technicalspecification技術(shù)規(guī)范Contractualandeconomicspecifications帶有契約條款要求的技術(shù)說明書Consultationdocuments:responsibility咨詢文件：職責(zé)CPAAQOASASAS量產(chǎn)采購BuyerinmassproductionCP項目主管ProjectLeaderAAQO質(zhì)量保證推進(jìn)人AnimatorQualityassuranceoperational7 ForPSA,ithelpstoprecise:

ProjectteamorganisationofPSA,Disposalsforprojectfollowup,Productqualityobjectives,Therespectiveresponsibilities,Disposalsforqualityassurance,Deviationtreatments,Audits(Process,Products…),

…andtheexpectedresults

對PSA而言，它用于明確： PSA的項目組織，項目的跟蹤措施，產(chǎn)品的質(zhì)量目標(biāo)，各自的職責(zé)，質(zhì)量保證措施，偏差的處理，審核（過程，產(chǎn)品…），…以及所期待的效果Management&QualityassuranceClauses

管理條款與質(zhì)量條款Howcanthisbeuseful…?有何作用?8Management&QualityassuranceClauses

管理條款與質(zhì)量條款PROJECTMANAGEMENTCLAUSES項目管理條款

Projectorganization項目組織Generalplanningstagesandschedulingofreviews/計劃的一般階段和評審的定位

PSAteamorganization/PSA項目組的構(gòu)成

Supplierteamorganization/供應(yīng)商項目組的構(gòu)成

SharingoftasksbetweenPSAandtheSupplier/PSA和供應(yīng)商任務(wù)的分配

Planningandcheckingthework工作的計劃及控制ActivityReport/活動報告

Monitoringtheprogressivequalificationoftheproductandtheprocess/產(chǎn)品和過程的逐步鑒定跟蹤9Management&QualityassuranceClauses

管理條款與質(zhì)量條款

QUALITYASSURANCECLAUSES質(zhì)量保證條款

Qualityobjectivesandrequirements質(zhì)量目標(biāo)及要求

Commitmenttooperationalsecurity:Safety/功能確定性承諾：安全性

Commitmentrelatingtofailure/故障承諾

Commitmentrelatingtoreliability/可靠性承諾

Commitmenttoaptitudeformaintenance/可維護(hù)性承諾

Commitmenttoqualityasnew/新品質(zhì)量承諾

…QualityAssuranceMeasures質(zhì)量保證措施

Requirementsrelatingtodealingwithknowndefects(FaultEradicationPlan)/已知缺陷處理要求（缺陷消除計劃）

Requirementsrelatingtodealingwithrisks(RiskManagementPlan)/風(fēng)險處理要求（風(fēng)險控制計劃）

Requirementsrelatingtooperationalsafety(OperationalSafetyPlan)/運(yùn)行確定性要求（運(yùn)行確定性計劃）

nRankSuppliers/N級供應(yīng)商

…Dealingwithtechnicalchanges技術(shù)處理

10Thesupplierwilltakehisresponsibilitysincehisresponsetoconsultation

供應(yīng)商一旦投標(biāo)就意味著其承擔(dān)責(zé)任Throughhisoffer,thesupplierwilltakehisresponsibilityto…通過投標(biāo)，供應(yīng)商承擔(dān)如下責(zé)任：…Tomeettheexplicitandimplicitrequirementsofthetechnicalspecifications,torespectthemanagementandqualityassuranceclauses…滿足技術(shù)條件中明示的和隱含的要求并遵守質(zhì)量管理條款…Thisismuchmorethantocommitoneselftoapriceandcarryingouttheproposedtechnicalsolutions.因此，供應(yīng)商的責(zé)任范圍不僅僅是報價并實施所建議的技術(shù)方案。11Theneedexpressinghasbeenformalizedandoptimized.需求的表表達(dá)已優(yōu)優(yōu)化和文文件化。。Thesupplierhasbeenselected.供應(yīng)商已已選定。。TheresonsibilitiesbetweenPSAandsupplierhavebeenformalizedPSA和供應(yīng)商商職責(zé)已已以書面面形式確確定。Definitiveproductmeetseachfunctionalspecification.產(chǎn)品確定定并滿足足每個功功能要求求。Definitiveprocess,adjustedandbeabletoproduceonlygoodparts過程確定定,調(diào)調(diào)試，并并有能力力只提供供合格產(chǎn)產(chǎn)品。Stage1階段1Needexpressingandsupplierchoosing需求的表達(dá)和供應(yīng)商的選擇Stage3階段3QualityControlinMassProduction

批量產(chǎn)品的質(zhì)量控制AQMPPsituationinQualityProcedureAQMPP在質(zhì)量步驟中的位置Stage2

階段2QualityAssurancebyProductandProcessManagement通過產(chǎn)品和過程的控制實現(xiàn)質(zhì)量保證(簡稱AQMPP)12Product/ProcessQualificationSteps產(chǎn)品/過過程鑒鑒定定步驟驟Stage1階段段1Needexpressingandsupplierchoosing需求表表達(dá)和和供應(yīng)商商選擇擇Stage2階段段2QualityAssurancebyProductandProcessManagement通過過產(chǎn)產(chǎn)品品和和過過程程控控制制保保證證質(zhì)質(zhì)量量Stage3階段段3QualityControlinMassProduction批量產(chǎn)產(chǎn)品質(zhì)質(zhì)量控控制SecondPart:Q3PForm第二部分:Q3P表格PSAAcceptanceofproductqualifandprocesspre-qualif

認(rèn)可產(chǎn)品鑒定

及過程預(yù)鑒定Processqualifacceptance

認(rèn)可過程鑒定Init.Review

初始會議ATPATPSup.供應(yīng)商Productpre-qualifpronounced

宣告產(chǎn)品

預(yù)鑒定Productpre-qualifacceptance

認(rèn)可產(chǎn)品

預(yù)鑒定FirstPart:Initialization

第一部分:

初始技術(shù)分析Productqualifand

Processpre-qualifpronounced

宣告產(chǎn)品鑒定及過程預(yù)鑒定Processqualifpronounced

宣告過程

鑒定Processqualificationconfirmation

確認(rèn)過程鑒定13Supplier’sATP

供應(yīng)商技術(shù)預(yù)分析PSA’sATPPSA技術(shù)預(yù)分析SUPSUPSUPPSAPSAPreliminaryTechnicalAnalysis(ATP)技術(shù)術(shù)預(yù)預(yù)分分析析AQMPPInitializationReviewAQMPP初始始化化評評審審14Sequenceofthisstep本階階段段的的展展開開1week期限1周Decisionofsupplierselection

供應(yīng)商選定Confrontation&communicationandConvergence對照交交流并并達(dá)成成協(xié)議議Week01第一周Week02第二周Week03第三周Week04第四周Notificationofsupplierselection

供應(yīng)商選擇結(jié)果通知AQMPPInit.Review初始化會議PSA’sATPPSA技術(shù)預(yù)分析Supplier’sATP供應(yīng)商技術(shù)預(yù)分析15TobepreparedforAQMPPinitializationreview,PSAandSuppliermakealistfromeachsideofallworriestobetakenintoconsideration,soastoworkoutQ3P(QualificationProgressiveofProductandProcess)steps.供應(yīng)商商和PSA各自匯匯總所所有需需要考考慮的的任務(wù)務(wù)細(xì)節(jié)節(jié)，為為AQMPP初始化化評審審會議議作準(zhǔn)準(zhǔn)備，，目的的在于于建立立產(chǎn)品及及過程程逐步步鑒定定(簡稱稱Q3P)的工作作方法法。PreliminaryTechnicalAnalysis(ATP)技術(shù)術(shù)預(yù)預(yù)分分析析(簡簡稱稱ATP)Why?為什么么？16Supplier’’sPreliminaryTechnicalAnalysis供應(yīng)應(yīng)商商技技術(shù)術(shù)預(yù)預(yù)分分析析Identificationofthetasksandthepropositionoftask-sharingbetweenPSAandsupplier識別出出工作作任務(wù)務(wù)、PSA/供應(yīng)商商之間間的分分工Identificationofrisksaboutproductandprocess識別出出產(chǎn)品品和過過程的的風(fēng)險險因素素Stepsfordefectseradication缺陷消消除工工作步步驟Developmentplan開發(fā)計計劃Productvalidationplan產(chǎn)品認(rèn)認(rèn)可計計劃Functionreliabilityplan運(yùn)行確確定性性計劃劃Processdescription對過程程進(jìn)行行描述述Componentsandmaterialsorigin配件及及材料料來源源Industrialdiagram,industrializationplan工業(yè)簡簡圖，，工業(yè)業(yè)化計計劃：：即平平面布布局圖圖和新新設(shè)備備新流流水線線的設(shè)設(shè)置Qualityplan,qualitycommitments質(zhì)量計計劃，，質(zhì)量量承諾諾Logisticmeans物流設(shè)設(shè)備Identificationofprojectmembers項目組組成員員識別別LettertypeSupplier’’sATP供應(yīng)商商技術(shù)術(shù)預(yù)分分析析標(biāo)準(zhǔn)準(zhǔn)信件件17Thesuppliersetsupa?scaffolding?tobuildupthequalityofproductandprocess供應(yīng)應(yīng)商商搭搭建建“腳腳手手架架””以架構(gòu)構(gòu)起產(chǎn)產(chǎn)品品和和過過程程的的質(zhì)質(zhì)量量ProductandProcessdevelopment

產(chǎn)品和過程開發(fā)Developmentplan（planning)–MsProject

開發(fā)計劃（策劃）--MsProjectIt’sthedevelopmentplanningofalltasksaboutproductandprocesscarriedoutbythesupplier.

指應(yīng)由供應(yīng)商完成的過程和產(chǎn)品的全部開發(fā)任務(wù)的計劃Qualityplan(projet)

質(zhì)量計劃（項目）Thequalityplanlistsalltheactivities,which,ifnotwellhandled,canthrententheproject

carring-out.

質(zhì)量計劃列出了所有的業(yè)務(wù)，如果這些業(yè)務(wù)不受控的話，會使整個項目的運(yùn)行處于危險之中。Defectseradicationplans(product/process)

缺陷消除計劃（產(chǎn)品/過程）Alltheactionplansintendedtoeliminatethedefectsalreadyknown

用來消除已知缺陷的所有措施Riskscontrolplan(product/process)

（產(chǎn)品和過程）風(fēng)險控制計劃Alltheactionplansintendedtocontrolproductandprocessrisks

所有用來控制產(chǎn)品和過程風(fēng)險的措施……18Partsdefinition,references,partsindexandprojectplanning零件定定義，，編號號，零零件及及圖紙紙更改改標(biāo)記記，項項目計計劃ResponsibilitiessharingbetweenPSA/supplierPSA/供應(yīng)商商之間間的職職責(zé)分分工Qualityrisksandrecordings質(zhì)量風(fēng)風(fēng)險及及歷史史紀(jì)錄錄Stepsofdefectseradication缺陷消消除工工作步步驟EssentialFunctionalandTechnicalCharacteristics關(guān)鍵技技術(shù)與與功能能特性性（簡簡稱CTFE））Identificationofprojectsmembers項目組組成員員識別別Logistics,logisticmeans,andinvestment物流，，物流流設(shè)備備，設(shè)設(shè)備投投資PSAPrelimininaryTechnicalAnalysisPSA技術(shù)術(shù)預(yù)預(yù)分分析析SummaryPSA’sATPPSA的技術(shù)術(shù)預(yù)預(yù)分析析總結(jié)結(jié)19InitialisationReview（（1/2）初始始化化評評審審（（1/2）Toformalizethedefinitions,references,logistics,projectplanning將零件件定義義，編編號，，物流流，項項目計計劃編編制成成文ToformalizetheresponsibilitiessharingbetweenPSAandsupplier將PSA/供應(yīng)商商之間間的職職責(zé)分分工形形成文文本Toformalizethemajorrisksoftheproject,precisethemilestoneofcontrolplan將項目目的主主要風(fēng)風(fēng)險形形成文文本,明明確監(jiān)監(jiān)控計計劃的的立標(biāo)檢查制制度Tocarryoutriskscontrolanddefectseradificationsteps實施缺缺陷消消除及及風(fēng)險險控制制工作作步驟驟ToprecisetheEssentialFunctionalandTechnicalCharacteristics明確關(guān)關(guān)鍵技技術(shù)和和功能能特性性（簡簡稱CTFE））20InitialisationReview（（2/2））初始始化化評評審審（（2/2）Toformalizetheproductvalidationplan(material,test,function,reliability…)將產(chǎn)品品認(rèn)可可計劃劃編成成文本本（材材料，，試驗驗，功功能，，可靠靠性等等。。。。））Toformalizethedevelopmentandindustrializationplan將開發(fā)發(fā)及工工業(yè)化化計劃劃編成成文本本Tomakethemilestoneforproductandprocessvalidation對產(chǎn)品品和過過程認(rèn)認(rèn)可的的重要要節(jié)點點Toworkouttheinteractivequestionnaire實施互互動式式問卷卷Toratifythequalityplanandqualityobjectives批準(zhǔn)質(zhì)質(zhì)量計計劃及及質(zhì)量量目標(biāo)標(biāo)ToinitializeQ3Pform(QualificationProgressiveofProductandProcess)產(chǎn)品及過程程逐步審核核表格（簡簡稱Q3P表格）初始始化InitialisationReport初始化會議議報告21InitialisationReview初始化化評評審審Participants成員Supplier:projectteam(atleasttheteamleader,technicalpilot,qualitypilot)供應(yīng)商方面：項目組（至少包括括項目主管管，技術(shù)主主管及質(zhì)量量負(fù)責(zé)人））PSA:PPP:PilotProductandProcessorrepresentativeexpert行業(yè)產(chǎn)品過過程主管(PPP)或行業(yè)業(yè)代表人AAQO:AnimatorQualityAssuranceOperational質(zhì)量保證實實施推進(jìn)人人(AAQO)AuditorfromShanghaioffice上海采購辦辦事處的審審核員ProjectBuyer(AP)orsourcingofficerfromShanghaioffice項目采購員員(AP)或上海采購購辦事處的的采購員22InitialisationReview初始始化化評評審審Toenrichhistechnologywithhisexperience把經(jīng)驗反饋饋納入其專專業(yè)領(lǐng)域Toproposetheindustrialsolutions,qualityplan,industrialisationplan,developmentplanandactionplans建議并說明明工業(yè)化技技術(shù)方案，，質(zhì)量計劃劃，工業(yè)化化和開發(fā)計計劃，行動動計劃ToexplainhisunderstandingofPSA’srequirements:CTFE,planning,CMQ,qualityrequirements…闡述如何認(rèn)認(rèn)真對待PSA的要求:關(guān)關(guān)鍵技術(shù)術(shù)和功能特特性（CTFE））,計劃，管理理及質(zhì)量條條款（簡稱稱CMQ）,質(zhì)量要求……Tojustifyhischoiceandprovidedocuments對自己選擇擇的全部方方案進(jìn)行論論證并文件件化ROLEofSupplier供應(yīng)商的角角色23InitialisationReview初始化化評評審審ToofficializeproductrequirementsofPSA(generalplan,specificationsheet,techniquespecifications,standard,validationplan,testingsharing)正式化PSA的產(chǎn)品要求求（底圖，，技術(shù)任務(wù)務(wù)書，技術(shù)術(shù)規(guī)范，標(biāo)標(biāo)準(zhǔn)，認(rèn)可可計劃，試試驗分工））Tovalidatethesupplier’’sproposals:Processdescription,developmentorindustrialisationplan,defectseradicationplan,materialchoices,originsofcomponents……對供應(yīng)商的的提議進(jìn)行行生效：過過程描述，，開發(fā)和工工業(yè)化計劃劃，缺陷消消除計劃，，材料選擇擇，組件來來源等進(jìn)行行確認(rèn)Tobeinchargeofguidingthedevelopment(forco-developmentparts)將負(fù)責(zé)項目目開發(fā)的推推進(jìn)（對共共同開發(fā)的的零件而言言）ROLEPPP行業(yè)產(chǎn)品過過程主管的的角色24InitialisationReview初始化化評評審審Workingundertheresponsibilityoftechnicalexperts在行業(yè)專家家的領(lǐng)導(dǎo)下下開展工作作HavingwrittentheManagementandQualityassuranceClauses(CMQ),andcontentsofPSA’sATP.(PreliminaryTechnicalAnalysis)已編制管理理與質(zhì)量條條款（CMQ）及PSA技術(shù)預(yù)分析析內(nèi)容HavinggatheredthelistofrisksidentifiedbythedifferentsinterlocutorsPSA,andmakesurethedistribution.已收集由PSA各方面參與與者識別的的風(fēng)險，編編制了清單單并確保發(fā)發(fā)放MakingsurethesuppliersproposalscorrespondwithCMQrequirements.確保供應(yīng)商商的建議符符合質(zhì)量管管理條款的的要求ROLEAAQO質(zhì)量保證實實施組織者者的任務(wù)25InitialisationReview初始始化化評評審審ToguidetheInitializationReviewandtheprojectfollowupmeetings,andwritetheminutes.主持初始化化評審及項項目復(fù)審會會議，撰寫寫以后會議議紀(jì)要。ToensuretheagreementsbetweenthesupplierandPSA,concerningtheindustrialisationplans,communicationplan,andqualityplan……確保供應(yīng)商商和PSA就工業(yè)化計計劃,交交流計劃,質(zhì)量計計劃...達(dá)成協(xié)議議。Duringthewholedevelopment,beresponsibletoensurethefulfillingofsupplier’scommitments:partsprices,investment,planning,partsdelivery,partstraceability.在整個開發(fā)過過程中將負(fù)責(zé)責(zé)監(jiān)督供應(yīng)商商承諾的遵守守：零件價格格,投資,計劃，零零件發(fā)送，檢檢驗報告，零零件可追溯性性。ROLEProjectBuyer(AP)項目采購員角角色26Product/ProcessQualificationSteps產(chǎn)品/過過程鑒鑒定步驟驟Stage1階段1Needexpressingandsupplierchoosing需求表達(dá)和供應(yīng)商選擇Stage2階段2QualityAssurancebyProductandProcessManagement通過產(chǎn)品和過過程控制保證證質(zhì)量Stage3階段3QualityControlinMassProduction批量產(chǎn)品質(zhì)量量控制Secondpart:Q3Pform第二部分:Q3P表格PSAAcceptanceofproductqualif.andprocesspre-qualif.

認(rèn)可產(chǎn)品鑒定及過程預(yù)鑒定Processqualif.acceptance

認(rèn)可過程鑒定Productpre-qualif.acceptance

認(rèn)可產(chǎn)品預(yù)鑒定Init.Review

初始會議ATPATPFirstpart:Initialisation

第一部分:

初始分析SUP.

供應(yīng)商Pnounced

宣告產(chǎn)品

預(yù)鑒定Pnounced

宣告產(chǎn)品鑒定及

過程預(yù)鑒定Pnounced

宣告過程鑒定Processqualif.Confirmation

確認(rèn)過程鑒定27SecondPart:Q3PForm第二部分分：Q3P表格Q3P,what’sthis?什么是Q3P？QPPP：QualificationProgressiveofProductandProcess（Q3P）QPPP:對產(chǎn)品和過程的的逐步鑒定28Onecommonmethodologytoqualifygraduallytheproductandtheprocess.

是一個逐步鑒定產(chǎn)品和過程的通用方法。Severalsteps:Q3Pqualificationstepswhichpassfromonetoanother.

分幾個階段：由Q3P的鑒定狀態(tài)實現(xiàn)從一個階段到另一個階段的過渡。Sometimingfollow-upindicatorsofproductandprocessdevelopment.

包括對產(chǎn)品及過程開發(fā)進(jìn)程跟蹤的一系列指標(biāo)。SecondPart:Q3PForm第二部分分：Q3P表格29SUBJECTS/ITEMSQ3PQ3P各項內(nèi)容Q3PStepsQ3P各階段Q3PForm:principleQ3P表格：原理DFE SRU OCM

…Planning/someprocessriskscontrol

過程風(fēng)險及計劃控制Processdefinition/industrialisationcontrol過程及工業(yè)化定義控制

Productionmachines生產(chǎn)設(shè)備Item2第二項

Itemn第N項Q3PRequirementsQ3P要求30Deliveryqualifiedandintime按時并且合格格的交付Deliverynon-qualifiedorseriouslydelayed不合格或嚴(yán)重重延遲交付Delayedand/orthedeliveryqualityinacceptable延遲交付不可可接受和/或或

交付質(zhì)量量不可接受Onceonedeviationhappens:一旦發(fā)現(xiàn)偏差差：Implementactionplans (AAQO/Supplier)實施行動計劃劃（質(zhì)量保證證實施推進(jìn)人人/供應(yīng)商商）Ifnecessary,interventiontothesupplier(Projectteam)如有必要，介介入供應(yīng)商（（由項目組組）Q3P:significationofcouloursQ3P中顏色的的含義義31DFE(Distributiondesign):ProductdesignDFE（產(chǎn)品設(shè)計發(fā)放放）：產(chǎn)品品設(shè)計階段SRU(Uniquerepresentativestage):PrototypevalidationSRU（唯一代表性階階段）：樣樣品確認(rèn)階段段OCM(OfficialisationofCreationsorModifications):DefinitionofficializationOCM（創(chuàng)立或修改正正式化）：定定義正式化化階段IOD(Madebydefinitivetools):MakingrepresentativepartsIOD（源自最終工裝裝）：代表表性零件的生生產(chǎn)階段PRSHL(Try-productionoutline):Makingcarswithnon-definitiveprocessPRSHL（（線外預(yù)預(yù)批））：過過程程未經(jīng)經(jīng)確認(rèn)認(rèn)的車車輛生生產(chǎn)階階段PRSEL(Try-productiononline):MakingcarswithdefinitiveprocessPRSEL（（線上預(yù)預(yù)批））：過過程程得到到最終終確認(rèn)認(rèn)的車車輛生生產(chǎn)階階段AVSML(Beforemassproductionbatchmethod):MakingmarketablecarsbybatchAVSML（（批量前前批接接收））：按按批批次商商品化化車輛輛生產(chǎn)產(chǎn)階段段MEC(Raiseproduction):MakingmarketablecarsinmassproductionMEC（（發(fā)展?jié)M滿負(fù)荷荷生產(chǎn)產(chǎn)）：：商商品化化批量量生產(chǎn)產(chǎn)階段段DifferentsQ3PStepsdefinitionQ3P各階階段段32PSARaiseProduction

PSA

產(chǎn)量爬坡Development

開發(fā)Accept.Proto

試樣認(rèn)可DFEOCMPRSHLSRUIODPRSEL1PRSEL2MLMECTopSRU

進(jìn)入唯一代表性階段TopRO

進(jìn)入工裝實現(xiàn)

階段Accept.IOD

源自最終工裝零件的認(rèn)可EngagementPRSEL

進(jìn)入線上預(yù)批階段ADLC批準(zhǔn)商品化投產(chǎn)AccordMEC同意產(chǎn)量爬坡Transfertomassproduction轉(zhuǎn)為批量生產(chǎn)Accept.partsfromdefinitiveprocess

最終工序生產(chǎn)零件認(rèn)可Forreference指示性性(Forvehicleproject)（對某某整車車項目目而言言）J7+24s

J3-70s

J4-38s

J5-12s

J60s

J7+12sThedifferentstepsofQ3PQ3P各階階段段33Productdefinitioncontrol產(chǎn)品品定定義義控控制制Productvalidationcontrol產(chǎn)品品認(rèn)認(rèn)可可控控制制Controlofoperatingrelibility,risksanddefects運(yùn)行行確確定定性性，，風(fēng)風(fēng)險險及及缺缺陷陷控控制制ControlofCTFEs(EssentialFunctionalandTechnicalCharacteristics)關(guān)鍵鍵技技術(shù)術(shù)和和功功能能特特性性（（簡簡稱稱CTFE））控制制Controlofproductcompliance產(chǎn)品品合合格格性性控控制制Productqualificationsummarypackage產(chǎn)品品審審核核的的綜綜合合資資料料Q3P:ItemsforProductProgressiveQualificationQ3P中產(chǎn)產(chǎn)品品逐逐步步審審核核項項目目34Q3P:ItemsofProcessProgressiveQualificationQ3P中過過程程逐逐步步審審核核項項目目Controlofprocessscheduling,trackingandrisks計劃劃、、可可追追溯溯性性及及過過程程風(fēng)風(fēng)險險的的控控制制Controlofprocessdefinitionandindustrialisation過程程定定義義的的控控制制及及工工業(yè)業(yè)化化控控制制Controlofgrade2andabovesuppliers2級及以上上供應(yīng)商商控制Controlofpackingandlogistics物流和包包裝的控控制Processqualificationsummarypackage過程審核核的綜合合資料35Q3PFormQ3P表格格SUPPORTQ3P………

Q3P載體………36

Fillingtheformcontinuously

表格的不斷填寫CPAAQOAPPPPFNRAnalyseandfollowup

分析與跟蹤AAQOCPPPP

Developmentmeeting

(product/processstatereview)開發(fā)會議（產(chǎn)品/過程狀態(tài)評審）CPAAQOAPFNRQ3PfillingineachstepQ3P表格各各階階段填填寫寫FNR:supplierPPP:ProductProcessPilot

AP:ProjectbuyerCP：ProjectLeaderAAQO：AnimatorQualityassuranceoperationalhttp:37StepSRUSRU階段StepOCMOCM階段

Developmentmeeting

(product/processstatereview)

開發(fā)會議（產(chǎn)品/過程狀態(tài)評審）CPAPFNRAAQO

CPAPQ3PReview

(Stepvalidationreview)

Q3P評審（階段認(rèn)可評審）AAQOPPPPVO2FNRQ3PvalidationstepbystepQ3P各階段段逐逐一認(rèn)認(rèn)可可

Developmentmeeting

(product/processstatereview)

開發(fā)會議（產(chǎn)品/過程狀態(tài)評審）CPAPFNRAAQO

Developmentmeeting

(product/processstatereview)

開發(fā)會議（產(chǎn)品/過程狀態(tài)評審）CPAPFNRAAQO38StepDFE

DFE階段StepSRU

SRU階段StepXXX

XXX

階段Developmentmeeting

開發(fā)會議PSAFNRUpdatetheform

表格更新FNRAnalyseandfollowup

分析與跟蹤PSAInitializationoftheform表格初始化PSAFNRMacroProcedureQ3P宏觀Q3P過程Validationoftheform

表格認(rèn)可PSAQ3PreviewandupdatetheformbysupplierandvalidatedstepbystepbyPSAduringstepvalidation

Q3P評審，評審中由供應(yīng)商更新表格、由PSA對階段進(jìn)行認(rèn)可FNRPSA39

EPC1

ok

首次滿產(chǎn)評估通過EPC2

ok

二次滿產(chǎn)評估通過Process

過程ProcessQualification

過程鑒定Processqualificationconfirmation

過程鑒定確認(rèn)Toolsadjusting

工裝調(diào)試Toolsformassproduction

批量工裝Massproductiontoolsadjusted

批量工裝調(diào)試階段Finalprocessondefinitivesite

最終批量過程確定Finalprocessadjusted

調(diào)試批

量過程Capblemassproductionprocess

驗證批量

過程能力Massproductionprocessconfirmed

確認(rèn)批量過程Processpre-qualification

過程預(yù)鑒定Beforemassproduction

批量前

BatchMethod

批生產(chǎn)方式接收PRSEL(OnLine)

線上預(yù)批量PRSEL1PRSEL2PRSHL(outline)

線外預(yù)批量PRSHL1PRSHL3RaiseProduction

批量增漲J5ADLCDML+6FMECProduct

產(chǎn)品Pre-qualificationProduct

產(chǎn)品預(yù)鑒定階段QualificationProduct

產(chǎn)品鑒定階段Carryout

controlplan

實施控制計劃階段CheckCTFE100%

所有CTFE特性全檢CheckingCTFEtocalculatethecapabilityandmonitorthequalitylevel

通過檢測CTFE來計算過程能力和監(jiān)控質(zhì)量水平CheckCTFE100%

所有CTFE特性全檢StepsRequirementsofProductandProcessQualificationinQ3PQ3P表格中中產(chǎn)產(chǎn)品和和過過程鑒鑒定定的不不同同階段段的的要求求40Q3P:Productacceptancestaterequirements(supplybybatch)Q3P:產(chǎn)品驗驗收收狀態(tài)態(tài)的的要求求（產(chǎn)產(chǎn)品批次次供貨））BOr或Specificinspection特殊要求檢驗Testing:assembling,function,packaging…應(yīng)用試驗：裝配性，功能，包裝等EIacceptancestate初始樣件接收狀態(tài)WE2Q3Pfollow-uprequirements(product/process)Q3P要求的跟蹤（產(chǎn)品/過程）Inspectionreport

批次檢驗報告驗收Visualinspection

產(chǎn)品外觀驗收MOacceptancestate裝車接收狀態(tài)WE2ProjectinitialsampleABAB項目初始樣件41

1stlettre:Stateofproductionmeans

第一個字母代表生產(chǎn)方法的級別Y:Nonmassproduction

Y：非批量生產(chǎn)

W:Massproductionnonvalidated W：未確認(rèn)的批量生產(chǎn)

S:Massproductionvalidated S：已確認(rèn)的批量生產(chǎn)2Lettres+1Number兩個字母母+一一個數(shù)數(shù)字

2ndlettre:Usagestate

第二個字母代表產(chǎn)品使用級別

R:Nonusable.Functionnotassured,orcannotbeassembled

R：不可使用:性能無保障，或不可組裝I:Usablefortry-production,butnotmarketable.Defectsperceptiblebycustomer,ortestsnotfinished.

I：用于未商品化批量前:用戶可察覺的缺陷,或試驗未完成。E:Usablewithderogationfortry-production2.Partsconform,butdifficulttoassembly,ordefectsnonperceptibleexistbythefinalcustomer.E：特許情況下用于批量2前:零件合格，但組裝困難或存在終端用戶不可察覺的缺陷。

D:Usableforthebeginningofmarketablemassproduction.Minornon-conformities,ordefectsnon-perceptiblebythecustomers.Notofficializedasagoodpartonvehicle.

D：用于可商品化批量生產(chǎn)前期:無用戶可覺察缺陷，最終零件未得到正式確認(rèn)。

S:Usableformassproduction

S：用于批量生產(chǎn)

1number:Personinchargeoftheactions

數(shù)字代表行動負(fù)責(zé)人Q3P:ProductAcceptanceStateQ3P:產(chǎn)品驗驗收收狀態(tài)態(tài)42Q3P:AcceptanceStateofExpectedProductQ3P:所期待待的的產(chǎn)品品驗驗收狀狀態(tài)態(tài)（可接接受的下下限）J5開發(fā)ADLC批準(zhǔn)商品化投產(chǎn)DML+6批生產(chǎn)方式啟動+6周FMEC產(chǎn)量爬坡階段PRS

HL

線外預(yù)批量PRSHL1

PRSHL3線外預(yù)批量1線外預(yù)批量3

Process過程Product產(chǎn)品ProductPrequalification產(chǎn)品預(yù)鑒定階段ProductQualification產(chǎn)品鑒定階段ProcessQualification

過程鑒定階段Processqualificationconfirmation過程鑒定確認(rèn)階段Beforemassproduction批量前PRSEL

線上預(yù)批量PRSEL1

PRSEL2線上預(yù)批量1線上預(yù)批量2

RaiseProduction產(chǎn)量爬坡SS0SS0WEMin.Acceptancestate

產(chǎn)品驗審級別最低限度SDBatchMethod批生產(chǎn)方式的接受

ProcessPrequalification過程預(yù)鑒定階段WI43ATTENTIONTHESUPPLIERDOESTHEQUALIFICATION,ANDTHEQUALIFICATIONISACCEPTEDBYPSA,BUT……注意供應(yīng)應(yīng)商做了了鑒定，，并且鑒鑒定被PSA所接受，，但是……Accepttheresultsofsupplier’’sproductandprocessqualificationdoesnotmeanunderanycircumastancestheresponsibilitytransferedfromsuppliertoPSA!對供應(yīng)商商提交的的產(chǎn)品及及過程鑒鑒定結(jié)果果的認(rèn)可可并不意味著供供應(yīng)商對對PSA責(zé)任的轉(zhuǎn)轉(zhuǎn)移！44Q3P:afollow-upandanalertform,withallsupportingdocumentsrequiredQ3P基于要求求提交的的各類文文件，…becompletedthroughsomedifferentinterventions,timingfollow-up,audit,validation,actionplansfollow-up…并輔助于于通過諸諸如進(jìn)展展跟蹤，，審核，，驗收，，對改進(jìn)進(jìn)計劃進(jìn)進(jìn)行跟蹤蹤等方式式來參與與進(jìn)來的的一種跟跟蹤和報報警的表表格。Q3P,aform…andsomeinterventionsPSAQ3P表格……及及PSA的介入入45Pilot主導(dǎo)人：Projectmanager項目負(fù)責(zé)責(zé)人Organizer組織人：：Buyer采購員Executors實施人：：severalactors多個參與與者：Auditor,projectteam,buyer,expert審核員，，項目小小組，采采購員，，專家Theinterventionsfrequencevariesaccordingtotherisksandtrustlevel介入的頻頻次根據(jù)據(jù)風(fēng)險程程度及信信任度而而不同Q3P,aform…andsomeinterventionsPSAQ3P表格……及及PSA的介入入46Q3P,aform…andsomeinterventionsPSAQ3P表格……及及PSA的介入入SomedifferentinterventionsPSA:Timingfollow-upmeetingProduct/ProcessReviewDevelopmentAuditActionplansfollow-upProduct/ProcessacceptancevisitFullrateproductionevaluationProductconformitycheckingEtc……PSA各種介介入入方式式：：進(jìn)展跟蹤蹤會議產(chǎn)品/過過程評審審開發(fā)審核核行動計劃劃跟蹤產(chǎn)品/過過程驗審審參觀滿負(fù)荷生生產(chǎn)能力力評估核實產(chǎn)品品合格性性等等…47Objective目標(biāo)Who?誰？Verifydeeplythattheprocedureofofferpreparation,projectmanagement,productandprocessdevelopmentarestrictlyrespected.通過深入入分析，，檢驗報報價、項項目管理理、產(chǎn)品品開發(fā)及及過程開開發(fā)等程程序是否否得到了了嚴(yán)格的的遵守。。How?

怎樣？When?何時?Bytheapplicationofrightauditformevaluatingthesuppliers’’functionandsituation,andtherisksindifferentsteps.通過使用用相應(yīng)的的質(zhì)量審審核表格格，評估估供應(yīng)商商運(yùn)作的的實際情情況和各各個階段段的風(fēng)險險。Onequalifiedauditoraccompaniedbyabuyerand/oranexpert.由授權(quán)了了的質(zhì)量量審核員員來實施施，必要要時，采采購員和和/或?qū)＜疫M(jìn)行行參與BytherequestofPSAprojectteam應(yīng)PSA項目小組組要求Bytherequestofbuyer應(yīng)采購員員要求DevelopmentAudit開發(fā)發(fā)審審核核48Objective目標(biāo)How?怎樣？Who?誰？Product/Processacceptancevisit產(chǎn)品/過過程驗證證的參觀觀Q3P,aform…andsomeinterventionsPSAQ3P表格……及及PSA的介入入Verifytheexpectedintermediateresultsaboutproductandprocess驗證產(chǎn)品和和過程所期期望的中間間階段的效效果Byscheduledvisit根據(jù)計劃好好的參觀頻頻次。Carriedoutbyprojectteam,oneauditor,andsometechnicalexpertsifnecessary.由項目組，，審核員及及技術(shù)專家家來進(jìn)行，，必要時，，工藝人員員參與49When?何時？Product/Processaccep