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Chapter1Managers
and
Management1-1LearningOutcomesTellwhomanagersareandwheretheywork.Definemanagement.Describewhatmanagersdo.Explainwhyit’simportanttostudymanagement.Describethefactorsthatarereshapingandredefiningmanagement.1-2Copyright?2015PearsonEducation,Inc.1-31.1Tellwhomanagersareandwheretheywork.Copyright?2015PearsonEducation,Inc.1-5Copyright?2015PearsonEducation,Inc.HowAreManagersDifferentfromNonmanagerialEmployees?NonmanagerialEmployees
WorkdirectlyontasksNotresponsibleforoverseeingothers’workManagers
DirectandoverseetheactivitiesofothersMayhaveworkdutiesnotrelatedtooverseeingothers1-6Copyright?2015PearsonEducation,Inc.1-7Copyright?2015PearsonEducation,Inc.1-91.2Definemanagement.Copyright?2015PearsonEducation,Inc.WhatIsManagement?Theprocessofgettingthingsdoneeffectivelyandefficiently,withandthroughpeople.Effectiveness:DoingtherightthingsEfficiency:
Doingthingsright1-10Copyright?2015PearsonEducation,Inc.1-11Copyright?2015PearsonEducation,Inc.IstheManager’sJobUniversal?1.LevelintheOrganization1-13Copyright?2015PearsonEducation,Inc.IstheManager’sJobUniversal?2.SizeoftheOrganization1-14Copyright?2015PearsonEducation,Inc.IstheManager’sJobUniversal?3.Profitvs.Not-for-profit4.NationalBorders1-15Copyright?2015PearsonEducation,Inc.WhatDoManagersDo?3.WaystoLookatWhatManagersDoFourFunctionsApproachManagementRolesApproachSkillsandCompetencies1-17Copyright?2015PearsonEducation,Inc.FourFunctionsApproachPlanningOrganizingLeadingControlling1-18Copyright?2015PearsonEducation,Inc.ManagementRolesApproach1-19Copyright?2015PearsonEducation,Inc.WhatSkillsDoManagersNeed?ConceptualSkills1-21InterpersonalSkillsTechnicalSkillsPoliticalSkillsCopyright?2015PearsonEducation,Inc.1-221.4Explainwhyit’simportanttostudymanagement.Copyright?2015PearsonEducation,Inc.WhyStudyManagement? Weallhaveavestedinterestinimprovinghoworganizationsaremanaged.1-23Copyright?2015PearsonEducation,Inc.1-251.5Describethefactorsthatarereshapingandredefiningmanagement.Copyright?2015PearsonEducation,Inc.WelcometotheNewWorldofManagement! ChangingWorkplaces+ChangingWorkforce1-26Copyright?2015PearsonEducation,Inc.ImportanceofSocialMedia
Connectingwithcustomers
& Managinghumanresources1-29Copyright?2015PearsonEducation,Inc.ImportanceofSustainability
Integratingeconomic,environmental,andsocialopportunitiesintobusinessstrategies1-30Copyright?2015PearsonEducation,Inc.ManagersM
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