劍橋商務(wù)英語(yǔ)中級(jí)unit-8

劍橋商務(wù)英語(yǔ)中級(jí)unit_8第1頁(yè)/共27頁(yè)8.1Training4Reading:Trainingcourses1235Listening:AssessingtrainingneedsSpeaking:GivingreasonsforandagainstGrammar:-ingformandinfinitiveSpeaking:Discussingtrainingneeds第2頁(yè)/共27頁(yè)VocabularypreparationFacilities設(shè)施，設(shè)備Approach方法，途徑Extras額外的好處（特色）Comfort使舒適的物品Distancelearning遠(yuǎn)程教育Onlinecourse網(wǎng)絡(luò)課程Unit下屬單位VATValue-addedtax增值稅Argument理由，論據(jù)，論點(diǎn)Excursion遠(yuǎn)足Hustle忙碌Bustle喧鬧Prosper

vi&vt成功，繁榮Relaxation放松，休息Self-disciplineda.有自制力的，自律的Self-motivateda.自身有動(dòng)力Differentiatev.區(qū)分，鑒別Presentation演示，報(bào)告Cross-culturalawareness跨文化意識(shí)Spreadsheet表格，空白表格程序第3頁(yè)/共27頁(yè)Reading1.Whatkindofcoursehaveyoudone?Whatdoyouthinkmakesaneffectivecourse?TheteacherThefacilitiesTheapproach/methodsHowmuchitrespondstoyourneedsTheextras(lunch,comfort,etc.)第4頁(yè)/共27頁(yè)2.Imagineyouareatrainingmanagerandyoureceiveinformationonthetwocoursesbelow.Readthesestatementsfrompeopleatyourcompanyanddecidewhichcoursewouldsuitthem.THEEFFECTIVELEADERTEAMBUILDING第5頁(yè)/共27頁(yè)trainingcoursesTHEEFFECTIVELEADERThisonlinecoursewillmakeyouamoreeffectiveleader–whetheryou’reresponsibleforleadingaproject,ateam,aunit,adepartmentorevenacompany!Whateveryourrole,we’reassumingyoumustleadpeopleinordertoachieveresults.ThiscoursefocusesonACTIONyoucantaketoensurepeoplefollowyousoyougetresults.Duration:Approx.2hours.Thisisanonlineproductandforasingleuser.Courseprice:￡50.00+￡8.75(VAT)=￡58.75BUYNOWTEAMBUILDINGOrganisationshavealwaysreliedonteamsinsomeform.Butnowthereismoreemphasisongroupsofpeopleworkinginteams,takingjointresponsibilityforachievingstandardsandmeetingobjectives.Thiscourseexploresthekeyfactorsthatmaketeamseffectiveandtheskillsrequiredtobuild,strengthenandmaintaintheteam.Duration:Approx.2hours.Thisisanonlineproductandforasingleuser.Courseprice:￡50.00+￡8.75(VAT)=￡58.75BUYNOW第6頁(yè)/共27頁(yè)‘I’mresponsibleforthenpeoplebutIfindithardtogetthebestfromthem.’‘Theproblemwithourcompanyisthatdepartmentsneverseemtoknowwhattheotherisdoing.’‘Whydon’tmystaffdowhatIaskthem?’‘I’mreallypreferworkingonmyown.Igetsomuchmoredone.’第7頁(yè)/共27頁(yè)Grammar:-ingformandinfinitive1.CompletethesesentencesfromtheconversationbetweenSergioandhistrainingmanager.Writetheverbinbracketsasan–ingformorinfinitive.I’minterestedin________(do)bothofthem.Itinvolves_______(tell)peoplewhattodo.Sowouldyoulike________(enroll)forbothofthem?Yes,butIcan’tafford_______(take)anymoretimeoffthismonth.Onlinemeansyoutrainby_______(use)theInternet.Oh,Isee.Iremember_______(do)somethingsimilarbypost.TheproblemisthatI’dprefer_______(have)acoursewithotherpeopleinaroomIfIdoitonline,Iwon’thavetheopportunityfor_______(network)withpeople.IfI’mworkingatmydeskIalwaysstop_______(answer)thephone…Theotherthingisthatifyouwant______(do)bothcourses,it’scheap.第8頁(yè)/共27頁(yè)2.Readthisconversation.Underlinethecorrectword.Manager:Hi,Sergio.Takeaseat.(1)Would/Doyouliketohaveacoffee?Sergio:Thatwouldbenice.Twosugars,please.Manager:OhI’msorry.Ididn’tremember(2)toask/askingforanythisweek.Ionlyhavemilk,I’mafraid.Sergio:Noproblem.I’llhaveitblack,please.Manager:Really?I(3)can’tstand/hatetodrinkitwithoutmilk.Anyway,aboutyourcourse.We’ve(4)arranged/recommendedsendingyouawayforafewdaysratherthandoingitonline.IsthatOKwithyou?Sergio:Sure.Ialways(5)prefer/enjoytoworkwithagroupofpeopleratherthanonmyown.第9頁(yè)/共27頁(yè)語(yǔ)法小結(jié)要點(diǎn)解釋：1)在動(dòng)詞+介詞后使用-ing形式：eg.She’sworkingonfixingtheproblem.Haveyouthoughtofmovingintosales?I’minterestedinseeingyourplanforthis.2)在一些固定動(dòng)詞后使用-ing形式，這些動(dòng)詞包括consider,delay,dislike,enjoy,mind,postpone,practise,recommend,suggest等。eg.Haveyouconsideredchangingthecolor?Wouldyoumindwaiting?Let’spostponetrainingeveryoneuntilnextmonth.3)一些動(dòng)詞只跟不定時(shí)，這些動(dòng)詞包括afford,arrange,decide,manage,want等。eg.Wecan’taffordtodothis.Shallwearrangetomeetagaininanhour?Doyouwanttotakethiscourse?第10頁(yè)/共27頁(yè)4)一些動(dòng)詞既可跟-ing也可跟不定式，這些動(dòng)詞包括advise,propose,begin,continue,like,prefer等。eg.Weadviseyoutotaketwoweeksoff./Weadvisetakingtwoweeksoff.5)一些動(dòng)詞跟-ing和跟不定式意思會(huì)有很大不同。eg.Istoppedworkingthereyearsago.Istoppedtoworkonthisnewproject.另外一些動(dòng)詞則沒(méi)有什么區(qū)別。eg.Weprefertostayathomeduringtheweek./Wepreferstayingathomeduringtheweek.第11頁(yè)/共27頁(yè)StudentB:Readthismemofromyourtrainingmanageranddiscusswhichcoursesmightbesuitable.Trytousesomeofthesephrase:I’dlike…/Iwouldn’tlike…I’m(not)interestedin…I’mquitegoodat…Ican’tafford…Myjobinvolves…第12頁(yè)/共27頁(yè)P(yáng)leasenotethatwestillhaveplacesavailableonthefollowingone-daycourses.Alltrainingtakeslaceinourtrainingrooms.Pleasearrangetomeetwithmeassoonaspossibletodiscussyourneedsandrequirementsinordertoenrollyou.Thecoursesareasfollows:effectivesellingpresentationskillsnegotiatingbyphonecross-culturalawarenessteambuildingleadingaprojectspreadsheetsanddatabasescomputerskills1&2(buildingandmaintainingawebsite)To:AllstaffFrom:ThetrainingmanagerSubject:AvailabletrainingcoursesthisautumnWhichcourseswouldyoulike…?Wouldyouprefer…?Doyouwant…?Areyouinterestedin…?Howgoodareyouat…?Howmuchofyourjobinvolves…?I’dlike…/Iwouldn’tlike…I’m(not)interestedin…I’mquitegoodat…Ican’tafford…Myjobinvolves…第13頁(yè)/共27頁(yè)ReadingListeningListeningWritingRespondingtoaletterofcomplaintTheimportanceoflisteningGoodandbadlistenerShowingyou’relisteningSpeakingAletterofcomplaintVocabulary8.2Showingyou’relisteningLinkingphrases第14頁(yè)/共27頁(yè)VocabularypreparationDistraction分心，注意力分散Conflictn.沖突Compromisen.妥協(xié)，讓步Coachv.指導(dǎo)Reservevt推遲做出Feedbackn.反饋Formulatevt.系統(tǒng)的闡述Coffeemaker咖啡機(jī)Purchasen.購(gòu)買的東西Halvevt.把……減半Restructurev.結(jié)構(gòu)重組Atmosphere氣氛Linemanager部門經(jīng)理Followingprep在……之后，由于Legalaction法律訴訟Discoveryapproach“發(fā)現(xiàn)法”教學(xué)模式Roomservice酒店客房送餐服務(wù)Swap交換Doubled-book重復(fù)預(yù)訂Sentimentn.情感色彩Vouchern.優(yōu)惠獎(jiǎng)券第15頁(yè)/共27頁(yè)Reading1.Howdoyouknowwhensomeoneislisteningtoyou?(agoodlistener)Looklikehe/shecaresaboutmyremarksShowinterestAskrelevantquestionsWithdirecteye-contactandanattentiveexpressionWithoutanylookofdistractionNotdoingotherwork,likeansweringemailsorlookingatthescreenofhis/hercomputer第16頁(yè)/共27頁(yè)2.Readthisarticleaboutlistening.Insomelinesthereisoneextraword.Writeitattheendoftheline.WriteCORRECTifthereisnoextraword.Theimportance

oflistening0.Womentendtobeverygoodatit.Menareusuallytheworse.Notdoing1.itmightleadtoconflictbutusingitsucheffectivelycanleadbothsidesto2.Compriseandagreement.Listeningandmoreimportantly,thatshowing3.You’relisteningisoneofthemostusefulskillsasinbusiness.Firstly,you4.canuseittocoachanddevelopyourstaffbyaskingthemquestions5.andforreservingyourcommentsorfeedbackforlater.Secondly,effective6.listeningmeanstoavoidinginterruptionorformulatingaresponseeven7.Beforetheotherspeakerhasbeenfinished.Thiscanpreventdisagreement8.Takeonangrycustomersonthephone,forexample.Afewsimplephrase9.Toshowyouseetheirfewpointofviewwillcalmthemdownandmake10.Themreadytobehelpedby.Sonexttimeyou’repreparingtospeak,pause11.andaskyourself:HaveIlistenedtothem?DotheyknowI’velistened?THESUCHTHATASCORRECTFORTOBEENONFEWBYCORRECT第17頁(yè)/共27頁(yè)Speaking:Showingyouarelistening1.Workinpairsandpractiseusingtheexpressionstoshowyou’relistening.Taketurnstotalkaboutthefollowingtopicsforoneminutes.Theotherpersonusesthephrasestoshowtheyarelistening.1)Describewhatyoudidafterworklast.2)Explainadifficultyorproblemyouarecurrentlyhavingwithyourwork.3)Complainaboutsomethingyouhaverecentlybought. 第18頁(yè)/共27頁(yè)Vocabulary:linkingphrases1.Readtheletterandthenanswerthefollowingquestions.1stMayDearMrLeFeverFollowingtherecentexperiencesoftwoofmystaffwithyourtrainingcompany,Ihavedecidedtosendyousomefeedbackbasedontheircomments.Onthe25thApril,theyattendedatwo-daycomputercourseincreatingPowerPointpresentations.However,onthefirstdaythetrainerarrived30minuteslate,whichwasfollowedbyafurtherdelayduetoaroomchange.Asaresultofthisnearly90minuteswasmissed.Inadditiontothis,mystaffinformmethattheapproachofthetrainerwastoletparticipantsdiscoversolutionstoproblemsratherthanbeingtoldwhattodo.DespitehavingbeenverysatisfiedwithyourservicesinthepastImayhavetoreconsidersendingstaffinthefuture.Iwouldbegratefultohearanycommentsyouhavetomakeeitherbyphoneorinwriting.Ilookforwardtohearingfromyou.YourssincerelyMrsAHeneageHumanResources第19頁(yè)/共27頁(yè)Thepurposeoftheletter?2)Whathappened?3)Whatactionthesenderrequires?Thepurposeoftheletterisalwaysinthefirstparagraphoftheletter.Inthiscasethepurposeistocomplain.Theexplanationofwhathappenedisinthesecondparagraphwheremoredetailisgiventosupportthefirstparagraph….Thefinalparagraphshouldexplaintheactionthesenderrequires.Thesenderwantstoreceiveanexplanation.第20頁(yè)/共27頁(yè)2.Lookatthewordsinboldintheletter:writethemintothistable.CauseandeffectcontrastingAdditionalinformationBecauseofFollowingduetoAsaresultofHoweverNeverthelessdespiteInadditiontoFurthermoremoreover3.Completesentences1-6withasuitablewordorphrasesfromthetable.1)Iamwriting__________aproblemwithaproductIrecentlyboughtfromyou.2)Theadvertcontainsmisleadinginformation.__________,itisunsuitableforchildren.3)Ihavecomplainedaboutthistwicebefore.___________,youhavecontinuallytakennoactiontoresolvetheissue.4)_______________havingwrittentothem,shehasreceivednoreply.5)Wewillnolongeruseyourservicesinthefuture.__________wewillbecontactingourlawyerstodiscusspossiblelegalaction.6)_________furtherincreasesinyourprices,wearechangingsupplier.第21頁(yè)/共27頁(yè)Writing:AletterofcomplaintWorkinpairs.Youwillwritealettertoeachotherandthenwritethereply.Yourecentlystayedatahotel.Yourpartneristhemanager.Readthenotesontheproblems.Therewasnorecordofthebookingatreception—Iwaited45minutes.Themeetingroomwasdouble-booked

—hadtomeetclientsinsmallerroom.Thetowelswerenotchangedinthebathroomovernight—roomservicesaidthiswashotelpolicybasedon‘environmentalreasons’.第22頁(yè)/共27頁(yè)Writealettertothehotelmanager.Write120-140wordsusingappropriatelinkingwordsorexpressions.Swapletterswithyourpartner.Nowyouarethemanager.Writeareplytotheletter.Respondtoeachcomplaint,againusingappropriatelinkingwordsorphrases.第23頁(yè)/共27頁(yè)P(yáng)ossibleanswersDearSirorMadam,Followingmyrecentexperienceofyourhotel,Ihavedecidedtosendyousomefeedbackinthehopethatyoucanimproveyourservice.Iarrivedatreceptionat6amon7thNovembertofindtherewasnorecordofmybooking.AsaresultofthisIwaited45minutes.Thefollowingday,mytwoclientsandIweredelayedduetothemeetingroombeingdoubled-booked.Eventuallyweweregivenanothersmallerroom.Finally,towelswerenotchangedovernight.Roomserviceexplainedthatthiswasbecauseofthehotel’s“environmentallyfriendly”policy.WhileIagreewiththesentimentofthispolicy,Idon’tthinkthatchangingatleastonetowelis