政務(wù)云解決方案

LenovoGovernmentCloudSolutions

DriveGovernmentServiceTransformationthroughDeepPlowingandCarefulCultivation

PREFACE

“NationalInformationDevelopmentStrategyOutline”requiresimplementinginformatizationthroughoutthemodernizationprocess,toreleasehugepotentialofinformatizationfaster,drivemodernizationthroughinformatizationandtransformChinaintoa“PowerfulInternetNation”faster.Inrecentyears,policyforbuildinggovernmentcloudhastransitionedtoprovince-levelrefinementandimplementationfromtop-leveldesignofcentralgovernmentandgovernmentcloudisgainingmoreandmoreattentionfromvariouslevelsofgovernment.

Withpowerfulsupportofstatepolicy,governmentcloudhasbecomeanimportantplatformforbuildingsmartcitiesand“Internet+GovernmentService”.Atthesametime,drivenby3rdPlatformtechnology,informationbenefitingpeopleinitiative,administrativeexaminationandapproval,smartcity,massentrepreneurshipandinnovation,informatizationmarketofgovernmentindustryinChinawillusherinaneweraoffastgrowthinthefuture.Governmentinformatizationconstructionisexpandingtocross-departmentalconsolidatedcollaborationfromprevioussingleorganizationapplicationinhorizontaldirection;vertically,itisshiftingtowardlinkagebetweenstateministries,province,cityandcounty;platform-typeprojectshavebeenincreasingrapidly.Withcontinuousincreaseofgovernmentcloudecosystemconstructionrequirements,variousinnovativegovernmentindustryITsolutionswillappear,toaddressdemandsforservice-orientedgovernmenttransformationandcreateentirelynewgovernmentserviceexperience.

01

ICONTENTS

ConfusionofGovernmentCloud

01

MarketInsight

01

CustomerChallenges

02

IndustryOpinion

03

Wayofgovernmentcloud

04

Countermeasures

04

KeySuccessFactors

05

MethodofGovernmentCloud

07

LenovoGovernmentCloudSolutions

07

BenefitsofLenovoGovernmentCloudSolutions

16

CustomerBenefitsofLenovoGovernment

CloudSolutions

18

Conclusion20

LenovoGovernmentCloudSolutions

DriveGovernmentServiceTransformationthroughDeepPlowingandCarefulCultivation

0102

?Cross-departmentalCommunicationandCollaborationChallenges

Governmentcloudconsolidatese-Governmentsystemsofmultipledepartmentsandthereforewillencounterawiderangeofinterdepartmentalcollaborationissuesintheprocessofconstruction.Duetoparticularityofgovernmentdepartments,interdepartmentalcollaborationhasbecomeakeyissueingovernmentcloudconstructionforreasonslikeconfidentialityandprocess,etc.Typically,theissuecanbesolvedonlythroughcomprehensivecoordinationbyhighermanagementandunitedcooperationbetweendifferentdepartments.Atpresent,thereisnoclearlydefinedgovernmentcloudconstructionprocesswithingovernmentandthereforeextensivecoordinationandcommunicationisrequired.

?OngoingOperationisComplexandTedious

Unlikeongoingoperation&maintenanceoftraditionalITsystems,governmentcloudrequiresthemodeofoperation&maintenance+operation.Sometimesoperationisevenmoreimportantthanoperation&maintenance.Ingovernmentcloud,theconceptofmaintenanceincludesreasonableresourceallocation,businessmigration,organizationalconstruction,specificationandprocesses,etc.Thisrequirestheoperationteamtohaveadequateexperience,whileITteamofgovernmentagenciesusuallylackssuchexperienceandcapability.

?SharedInterfacesLackUnifiedStandards

Governmentcloudinvolvesawiderangeofdatasharingandexchangeissues.Toconsolidatealargeamountofdevicesandsystemsofgovernmentagencies,theissueofinterfaceandstandardunificationhastobesolved.Theissueresultsinincreaseofsystemconsolidationdifficultyandraisesrelativelyhighrequirementontechnicalcompetencyofcloudcomputingvendors.

?InternalProcessesRequireSynchronousRe-organizing

Frominitialplanningtoimplementation,governmentcloudconstructionrequiresfinishingalargeamountofjobsandinvolvesmanyinternalprocesseswithingovernmentlikecooperationbetweendepartments,approvalfromhighermanagementteamandcapitalapplication,etc.Inaddition,duetoparticularityofgovernmentcloudanditsdifferencefromtraditionalITsystemsintermsofservicelaunchprocess,QoSassessment,regulatorymeasuresandresponsibilitydivision,etc.,itisrequiredtore-establishmanyprocessesandsystems.Intheprocessofgovernmentcloudconstruction,uncertaintyrelatedwithrulesandprocessesalsousuallyencumberprojectimplementationprogressandoutcome.

1ConfusionofGovernmentCloud1

CustomerChallenges

MarketInsight

?GovernmentCloudConstructionisattheExplorationStage

Atpresent,constructionmodeofgovernmentcloud,government'sinternalmanagement

processandsolutionsfromvariousvendorsarestillattheexplorationstate.Takecooperation

modeasanexample,governmentcloudconstructioninChinacanbedividedintotwo

categoriesatpresent:centralizedpurchasemodeandservicepurchasemode.Eachmode

hasitsownadvantagesanddisadvantagesandthereforeeachregioncurrentlydetermines

specificconstructionmodebasedonspecificconditions.Inaddition,fromtheperspectivesof

constructionplanandpolicyprocess,governmentcloudlacksaunifiedstandardmode.Today,

differentregionshavedifferentgovernmentcloudconstructionplansandownconstruction

modes.Finally,theyarelearningfromeachother.

?CloudSecurityisaCoreIssueforGovernmentCloud

Cloudsecurityisalwayskeytogovernmentcloud;inparticularlyforusers,natureof

governmentcloudisessentiallyanissueofcloudsecurity.Intheprocessofgovernmentcloud

construction,securityisakeyissuethatcannotbeignoredorskipped.Ensuringsecurityof

e-Governmentsystemisnotonlyamethodtoprovidestableandreliablegovernmentservice,

butalsoadirectproofofnationalinformationsecurity.Simplyput,separatinggovernment

cloudsecuritymanagementfromcloudinfrastructuremanagementofcloudoperators,isa

characteristicthatdistinguishesgovernmentcloudfromotherclouds.

?ShiftfromOperation&MaintenancetoOperation

Comparedwithotherindustrialclouds,governmentcloudhashigherrequirementson

managementteam.Inadditiontoensuringsecureandstablesystemoperation,theyare

requiredtopaymoreattentiontoresourceallocationandmanagement,i.e.howtoallocate

limitedresourcereasonablytoensurestableoperationofmultipledepartments.Thishas

shiftedfromtheconceptofoperation&maintenancetooperation.Atthesametime,iterative

planningshouldbeperformedcontinuouslyduringoperationtoimprovecollaborationand

synergybetweengovernmentcloudoperationandbusinessdepartments.Inadditionto

awarenessenhancementofoperationmanagementbygovernmentcustomers,thesechanges

ofworkmodelalsorequiremakingfulluseofstrengthofvendors.

?VendorshavetheirownCharacteristics

TherearealargenumberofgovernmentcloudvendorsinChinaandtheycanbedivided

intothefollowingcategories:Internetvendor,ITvendorandtelecomoperator,etc.Intoday's

market,moreandmoregovernmentcustomersbegintoselectconstructionplanbasedon

theirspecificdemandsandadvantagesofindividualvendor.Forexample,governmentwebsite

canusesolutionsfromInternetvendors;coreservicestructureofgovernmentisrelatively

complexandhasrigidrequirementsonsecuritymanagement,thereforeprofessionally

customizedsolutionsfromITvendorsaremoresuitable.Atthesametime,itiseasierfor

telecomoperatorstowintrustofgovernmentagenciesthankstotheirextensiveexperiencein

traditionale-Governmentextranetformultipleyears.

0304

LenovoGovernmentCloudSolutions

1WayofGovernmentCloud1

SmoothOperationandLargeScalewillbecomenewTrends

Constructionofgovernmentcloud

involvesnotonlyownapplicationsofgovernmentcloudowner,butalso

coordinationandcommunicationwithotherdepartmentsthatusethiscloudplatform.Therefore,governmentcloudconstructioninthefuturenotonly

involvestaskslikeinitialconsultancy,actualconstructionandongoing

management,etc.,butalsoincludes

multipleaspectslikehowtoexpand

userbase,howtodeterminepriceandbillingmethod,etc.Constructionof

governmentcloudwillbe

operation-orientedinthefuture.

Currently,sizeofgovernmentcloudis

relativelysmall;however,basedon

futureplanofeachregion,sizeof

governmentcloudwillbeexpandedintolargescaleinthefuture.

SpecializationandField-speci?cDesignwillbecome

newCharacteristics

Infrastructureplatformconstructionofgovernmentcloudrequiresmore

professionalvendorsthatunderstand

bothITandbusiness.Specializationwillbeanimportantcriterionforusersto

selectcloudcomputingvendorinthe

future.Atthesametime,sincediferenttypesofcloudcomputingvendorshavediferenttechnicalfocusandaregoodatdiferent?elds,?eld-speci?cservicewillbeanimportantcharacteristicinthefuture.ITvendorswillbefocusedon

governmentprivatecloud,while

Internetvendorswillbefocusedongovernmentpubliccloud?eld.

Countermeasures

OverallMarketInvestmentisIncreasing

Drivenbynewtechnologiesandnew

conceptslikebigdataandsmartcity,

constructionofgovernmentcloudis

movingtowarddigitalizationand

intelligentization.Focusonpublic

service,dataopenness,sharingand

coordinationisbecominganewtrendofgovernmentcloudconstruction.No

matterit'ssmartcityorbigdata,nomatterwhichnewdevelopment

directionswillappearinthefuture,

infrastructureplatformconstructionforgovernmentcloudwillbetheirbasis.Inthissituation,theauthoritativeresearchandadvisoryorganizationCCW

Research(ElectronicScienceand

TechnologyInformationInstituteoftheMinistryofIndustryandInformation

Technology)predictedthat,governmentcloudinfrastructureplatformmarketwillmaintainrapidgrowthduring"13thFiveyear";overallinvestmentwillexceed

RMB10billionin2017andthenincreasetooverRMB22billionin2020.

Digitalizationand

Intelligentizationwill

becomenewDirections

Withcontinuousdevelopmentofnew

generationofinformationtechnologieslikecloudcomputing,InternetofThings(IoT),mobileInternetandbigdata,

e-Governmentconstructionismovingtowarddigitalization,intelligentizationandpersonalization.Constructionof“SmartGovernment”hasbecomeanimportantpartofe-Government

development.Smartgovernmentconstructionemphasizes

intelligentizationandserviceonthe

basisofgovernmentinformatization,proposingtoimproveintelligentizationlevelofgovernmentomce,regulation,serviceanddecision-makingusing

advancedinformationtechnologies,thusprovidingmoreconvenientandpersonalizedserviceforthepublic.

InformationSecurity

Demandsbecome

increasinglyImportantin

GovernmentCloudConstruction

Continuousdevelopmentofcloud

computingandbigdataalsobringsanumberofsecurityissuesandrisks;informationsecurityhasbecomeanunprecedentedchallengefor

government.Weneedtostudyand

improverelatedregulationsandrules

forpersonalandcompanyinformationprotection,networkinformationsecurityinthebackgroundofcloudcomputingandbigdata;de?nemanagementrulesforinformationcollection,storage,

transfer,deletionandcross-border

movement;accelerateinformation

securitylegislationprocess.Enhancecloudcomputingservicenetwork

securityprotectionmanagementandcloudcomputingservicesecurity

assessment,establishandimprove

cloudcomputingservicesecurity

managementrulesforpartyand

governmentorganizations.

Publicityand

Openingbecome

newNorm

Dataopennessisasignalindicatingthate-Governmentisdevelopingtoward

ecologicalizationandcanincreasesocialutilizationofgovernmentinformation

resources.e-Government'sdataopeningtrendalsocreatednewbusiness

opportunitiesforgovernmentcloud.

Throughdataopeningandinformationsharing,governmentdepartmentscanusegovernmentcloudtoprovidemorediversi?edinnovativeservice,thus

buildingdataservice-typegovernmentanddataserviceecosystem.

DriveGovernmentServiceTransformationthroughDeepPlowingandCarefulCultivation

IndustryOpinion

01

02

03

?ShiftfromITExperttoServiceExpert,EnhanceOverallOperationCapability

Governmentdepartmentusersuniversallybelievethatgovernmentcloudcannotonlyhelpgovernmentimproveproductivityandservicelevel,butalsoprovidegreathelpforothergovernmentdepartmentstoenhancetheirgovernancecapability,publicservicecapabilityandadministrativemanagementcapability.Therefore,inadditiontoITdemandsofgovernmentdepartments,usersexpectcloudcomputingvendorstounderstandmorecomprehensivelytheirservice,includingbusinessprocess,businesssystem,interdepartmentalcoordinationandcross-departmentapplications.Inotherwords,governmentcloudvendorsareexpectedtoshiftfrompreviousITexperttoserviceexpert,tohelpcustomersimproveintelligentizationlevelofgovernmentoffice,regulation,serviceanddecision-making,thusprovidingmoreconvenientandpersonalizedserviceforthepublic.

?ImproveInformationSecurityManagementSpecificationandEstablishDataLevelProtection

Firstofall,asane-Governmentservice,governmentcloudplatformstillrunsgovernmentapplicationsandappropriateprotectionshouldbeprovidedbasedonimportancelevelofdata.Secondly,forallcommissions,officesandbureaustousecloudplatformarchitecturenormally,cloudplatformoperatorshavetoconsiderhowtoensurecompliancefortenantsundergivenoperationmode.Inessence,howtoisolate,define,auditandmonitortenantseffectively.Asaresult,fordifferentbusinessapplicationsofdifferentcommissions,officesandbureausrunningoncloudplatform,cloudplatformoperatorsneedtoconsidersecurityasacapabilityanddeliveritasaservice,tocreateabusinessandapplicationbasedsecuritymanagementandcontrolmodelbasedondifferentprotectiondemandlevelofdifferenttenants.Fromtheperspectiveofdata,governmentclouddidraisehigherdemandsondatasecurityandprivacyprotection.Inparticular,theseissuesaremoreapparentinsituationswithseparateddatamanagementrightsandownership.Toensuresuccessfulconstructionofgovernmentcloud,itisnecessaryfirsttodefineapplicationborderofgovernmentcloud,meanwhileimprovingstandardsystemforcloudcomputinganddataprotection,establishingcompletecloudcomputingserviceplatformconstructionspecificationandinformationsecuritymanagementspecificationtominimizesecurityrisks.

?AddressDemandsofDifferentGovernmentApplicationsandProvideCustomizedIntegratedSolutions

Aftermanyyearsofdevelopment,e-GovernmentconstructioninChinaresultedinasituationinwhichdifferentdepartmentshaveseparateapplicationsystemarchitecturesandbusinesscharacteristics.Atthesametime,cloudcomputingmodelfocusesmoreonincorporatingdifferentapplicationsintostandardizedsystemandseeksforresourceunificationfromunderlyingarchitecturetoupperapplication,fromapplicationdeploymenttocodedevelopment.Facingdifferentbusinesscharacteristicsofdifferentgovernmentagencies,aswellasdifferenceinITarchitectureandapplicationdevelopment,vendorsarerequiredtoadapttotheexistingarchitectures,processesandusehabits,meanwhileprovidingcustomizedintegration.

LenovoGovernmentCloudSolutions

DriveGovernmentServiceTransformationthroughDeepPlowingandCarefulCultivation

0506

04

?AchievingInterworkingandInterconnection,PlanSmartCityConstruction

Currently,smartcitystrategyofmanycitiesthroughoutChinahasenteredthefinalimplementationphase,expandingprocessesfrominfrastructurearchitecturetofunctionalimplementation.Atthesametime,governmentinformatizationconstructionpaysmoreandmoreattentiontocollaborationanddatasharingbetweendifferentdepartmentsandregions.Weshouldenablerealsmartapplicationsbybuildinginter-workingandinterconnectedinformationnetwork.

?BuildNewBusinessModelsandControlInvestmentRisk

Governmentinformatizationconstructionnotonlyfacestechnicalchanges,butalsoinvolvesdisruptionofbusinessmodel.Todrivelocaleconomicdevelopmentandrelievedebtpressureofgovernment,PPPmodeisgraduallyevolvingintoamajormarkettrend.Atthesametime,governmentwillreduceinvestmentriskbypurchasingservice,toimproveutilizationoffundamentalresourcesandensureprofessionalongoingoperation&maintenance.

TechnicalInnovation

1廠1

?EnsureInformationSecurityandEliminateHiddenTroublesduringConstruction

Datageneratedbygovernmentislargeinamountandinvolvesmultiplefieldslikepolitics,economyandlife.Intheeventofsecurityissuewithanysteplikedatacollection,storageorconsolidation,itwill,inadditiontoseverethreatentopersonalprivacyofcitizens,bringseriousimpactuponcityorevennationsecurity.Therefore,ensuringsecurityandcontrollabilityofgovernmentdataisanimportantprerequisiteforgovernmentinformatizationconstruction.

?BuildSustainablePlatformArchitectureandAllocateResourcesCentrally

Forcloudcomputing,platformarchitectureisthecore.Forgovernmentcloudconstruction,

operationandfuturedevelopment,itissignificanttoselectrightplatform,includinghost,

network,storage,securityandbilling,provideunifiedresourceallocationandservicefor

variousapplicationsrunningoncloudplatform.Governmentusersthemselveshavelimited

understandingofvariousplatformsandthereforecloudserviceprovidersareexpectedtohelp

usersselectanddesignidealplatform.

KeySuccessFactors

Constructionofgovernmentcloudshouldfocusonthefollowingtwoaspects:modelinnovationandtechnical

innovation.Achievegovernmentcloudconstructionbyplanningsmartcity,improvegovernmentcloud

constructionthroughdataapplicationsandopening,expandanddrivegovernmentcloudconstruction

usingnewbusinessmodels.Accelerateconstructionofgovernmentcloudthroughapplicationofemerging

technologiesandeffectivemanagementofinformationsecurity.

Smart

City

Data

Opennes

3rd

Platform

Model

Innovation

Business

Model

Information

Security

Figure1:GovernmentCloudModelandTechnicalInnovation

?ProvideInnovativeSolutionsandDevelop3rdPlatform

ITvendorsshouldkeeppacewithcurrentITtechnologydevelopmenttrendandprovideinnovativesolutionsforgovernmentinformatizationconstructionusing3rdPlatformtechnologiesrepresentedbycloudcomputing,bigdata,mobilityandsocial.Governmentcloudplatformbasedoncloudcomputingtechnologywillbecomeamajortrendofe-Governmentdevelopmentbothtodayandinthefuture.

?EmphasizeDataAsset,Open,ConvergeandShareData

Openingdataisanimportantdirectionforoperationofgovernmentdataassetinthefuture.Withacharacteristicofpublicity,mostgovernmentdataissustainableandcanbere-used.Inaddition,openingdatabygovernmentisalsoanimportantmethodforinformationopening.Openinformationmostlyincludessomedocuments,policiesandsomedata,primarilytoguaranteetherighttoknow.

LenovoGovernmentCloudSolutions

DriveGovernmentServiceTransformationthroughDeepPlowingandCarefulCultivation

0708

NetworkandInformationSecurityWarranty

Operation&maintenanceManagement

01

03

02

Demands

Analysis

Overall

Plannin

Feasible

Plans

Providedetailedgovernmentcloudplanningbasedonactualdemands

ofcustomers,

including

government

cloudtechnical

implementation,overallframework,overviewand

detaileddesign,etc.

Feasibleplan:

Perform

benchmarking

basedoncurrentsituationof

customers,

developalternateplansbasedon

leadingtechnicaltrends,compareandanalyze

advantagesanddisadvantagesofdifferentplans.

Thoroughly

understand

customers'

strategicdirectionandbusiness

demandsthroughprofessional

investigation

andinterview,

performspecificanddigitalizedanalysisof

customers'currentsituation.

1MethodofGovernmentCloud

?Lenovo'sPlanforGovernmentCloud

Governmentcloudconstructionisacomplexsystematicprojectinsteadofapuretechnicalimplementationprocess.Lenovo'splanforgovernmentcloudstartsfromstrategicdirectionandbusinessdemands,definesoverallframeworkfromaglobalperspective,guidesinvestigationandplanningtasksfromtheperspectiveoftop-leveldesignconcept,toprovidepracticable,controllableandpredictableconstructionplansforcustomers.

LenovoGovernmentCloudSolution

Lenovogovernmentcloudsolutionisdesignedtoprovidecomprehensiveserviceandend-to-endservice

managementforcustomers.Leveragingextensiveadvantageousresourcesinindustryalliance,underlying

hardwareandbackgroundR&D,etc.,Lenovoprovidesgovernmentcloudsolutionswithwidecoverage,

reasonablearchitectureandexcellentoutcomesforgovernmentcustomersbyadheringtotheconceptofopen

cooperationandcollaborativeinnovation.

Service

Portal

lnside/ExternalPortalPc/MobileclientGovernmentHotline+

EnhanceSupervisionandLawEnforcementCapability

FoodandDrugRegulation

DataSharingandExchangeService

Underlying

Network

GreenMachineRoom

Uni?edDisaster-recoveryandBackupDataCenter

GovernmentServiceGovernmentServiceOA

GreenMachineRoom

日

MobileGovernmentService

VirtualResourcePool

Compute/Storage/Network

VirtualResourcePool

Compute/Storage/Network

GovernmentCloud

Platform

InformationResourceService

AchieveRe?ned

SocialManagement

ImproveGovernmentProductivity

GovernmentBigData

Comprehensive

LawEnforcement

GovernmentNetworkResource

Application

SupportService

TransferNetworkResource

ImprovePublicServiceLevel

Physical

ResourcePool

Physical

ResourcePool

GovernmentDataCenter

Network

Management

DigitalCity

Management

InternetResource

Smart

Community

BigDataService

DatabaseService

OnlineService

Internet+

Figure2:Lenovo'sOverallGovernmentCloudSolution

Lenovo'sgovernmentcloudsolutioncoversthefollowing5keyfields:

?Governmentcloudplanning:Overallplanincludinggovernmentcloudinvestigation,designandconstruction.

?Governmentcloudplatform:Deploymentofclouddatacenterinfrastructure,includingserver,storage,networkequipment,virtualizationandcloudmanagementplatform,etc.

?Internet+GovernmentService:Upperapplicationsystemsrunningingovernmentcloud,includinge-Governmentserviceplatform,governmentofficespecificplatform,cityoperationandcommandingcenter,etc.

?Governmentbigdata:Governmentdatasortingandoperation,includingsmartgovernmentconstruction,livelihoodbenefitserviceandcommercialmarketspace,etc.

?Governmentcloudmaintenanceandoperation:Operation&maintenanceserviceofgovernmentclouddatacenter,aswellasoperationserviceofresourceanddata.

04

Construction

Plan

Considerrisks

andnecessary

prerequisites

intheprocess

ofgovernment

cloudproject

implementation,combinewith

customers'

requirements

ontime,cost

andqualityof

government

cloudproject

implementation,providepracticalandfeasible

constructionplan.

?Lenovo's“GovernmentCloud”

AccordingtoMIIT(MinistryofIndustryandInformationTechnology)'sdefinitionofgovernmentcloud,governmentcloudisanintegratede-Governmentserviceplatformthatprovidesserviceslikeinfrastructure,supportingsoftware,applicationfunctions,informationresources,operationguaranteeandinformationsecurityforgovernmentdepartments,centrallybuiltbyinformatizationmanagementdepartmentsabovecountylevelbyorganizingprofessionaltechnicalserviceorganizationsandusingcloudcomputingtechnologyandtheexistingresourcesandconditionslikecomputingresource,storageresource,networkresource,informationresourceandapplicationsupport.

Thereforefromtheperspectiveofplatform,governmentcloudisdesignedtosolvemostfundamentalissuesofresourceconsolidation,utilizationandallocation.Selectingatechnicallymature,secure,controllablefundamentalarchitectureandcloudmanagementplatformwithopenarchitectureiscriticalforoverallconstructionofgovernmentcloud.

09

10

UserCenter

OrderManagement

ControlCenter

CloudServiceSubscription

ManagementPortal

CustomerSelf-

servicePortal

OperationManagement

CustomerManagement

UserManagement

ServiceCatalog

OrderManagement

ServiceProcessManagement

process0rches