酒店預(yù)訂英語

RoomReservation

HotelEnglish2021/5/91Whichdepartmentisresponsibleforroomreservations?

2021/5/92酒店前臺(tái)FrontDesk;Hotelreception;HOTELRECEPTIONIST酒店大堂

hotellobby/show/Y0qJfg6Mfg2tq2983GM7vg__.htm2021/5/93TrumpV.S.Hilary2021/5/94Whotoserveyou?應(yīng)接服務(wù)員TheBellman女禮賓員Door

Girl

禮賓司Door

Man

客房總監(jiān)Director

of

Housekeeping

大堂副理

Assistant

Manager2021/5/95★HotelRoomClassificationHotelroomsmainlyinclude:singleroom單人房doubleroom雙人房standardroom標(biāo)準(zhǔn)房(twin-bedroomwithbath)tripleroom三人間suiteroom套房特殊客房：如殘疾人客房（HandlingRoom）內(nèi)景房（InsideRoom）外景房（OutsideRoom）角房（CornerRoom）連通（Connectingroom）相鄰房（AdjoiningRoom）2021/5/96套房（SuiteRoom）：普通套間（JuniorSuite）豪華套間（DeluxeSuite）立體套間（DuplexSuite）總統(tǒng)套間（PresidentialSuite）2021/5/97 床具種類單人床（Twin-sizeBed）；雙人床（Double-sizeBed）：大號(hào)雙人床（Queen-sizeBed）特大號(hào)雙人床（King-sizeBed）嬰兒床（BabyBed）;加床（ExtraBed）折疊床可推動(dòng)床（RollawayBed.）2021/5/98languagePointsBewillingtohelp表示愿意幫忙我能為你效勞嗎？CanIhelpyou?WhatcanIdoforyou?HowcanIhelpyou,sir?MayIhelpyou?IsthereanythingIcandoforyou?2021/5/992.I’dliketoreserveatwin-bedroomwithbath,withaview,ifpossible.reserve=book/makeareservation3.Forwhichdate?請(qǐng)問都是哪幾天？

=Whichdatewouldthatbe?=Whendoyouneedtheroom?您什么時(shí)候需要客房？2021/5/9104.Holdon,please…Sorrytohavekeptyouwaiting.I’mafraidweonlyhavetwosingleroomsavailableatthattime.

Askaguesttowaitaminute請(qǐng)對(duì)方稍候Justamoment,please.Oneminute/moment,please.Couldyouwaitaminute,please.Hangon,please.tohavedonesb.doing-動(dòng)詞不定式的完成時(shí)態(tài)。available是后置定語，修飾rooms.意思是‘可用房間’。2021/5/9115.Wehavenoothervacancies.

=wearebookedout.

Doyouhaveanyvacanciestonight?(Doyouhavearoomavailablefortonight?)6.Couldyoutellmetheroomrate,please?roomrate房?jī)r(jià)Thecurrentrateis$150pernight.現(xiàn)行房?jī)r(jià)是每個(gè)晚上150美金。What’stheratepernight?pernight=one/anight:每一晚2021/5/9127.4ooyuan/RMBpernightperroom,withbreakfast.=4ooyuan/RMBpernightperroomincludingbreakfast.including+sth.=sth.included:包括…Wehavesixclassesaday,includingEnglish.=Wehavesixclassesaday,Englishincluded.(我們一天上六節(jié)課，包括英語課在內(nèi))2021/5/9138.MayIhaveyourname,please?Askaboutpersonalinformation詢問個(gè)人情況Could/Wouldyoutell/givemeyourname?請(qǐng)問您貴姓？Could/MayIhaveyourname/address/telephonenumber/nationality/check-outtime?您能告訴我你的名字/地址/電話/國(guó)籍/結(jié)賬離開時(shí)間，好嗎？Do/Wouldyoumindtelling/givingmeyourname,please?我可以知道你的名字嗎？2021/5/9149.We’llgiveyouaphonetoconfirmthereservation.confirmthereservation—預(yù)定確認(rèn)2021/5/91510.Welookforwardtoyourcoming.

Farewellwords告別語Thankyouforcallingus.多謝你打電話來。Thankyouforchoosingusforyourservice.謝謝你選擇我們?yōu)槟惴?wù)。Thankyouforusingroomservice.感謝您使用我們的客房服務(wù)。Wearelookingforwardtoservingyou.我們期待著為你服務(wù)。2021/5/916Languagepoints:I’dliketomodify—change修正

chiefofficerofGeneralElectricCompany,shanghaiBranch---辦公室主任(3)chairmanoftheboard—董事長(zhǎng)(4)upgradethedeluxesingletoajuniorsuits.把豪華單人房生為小套間。(5)Couldyoupay200yuanmoreatthecashier’stoguaranteetherevisedreservation?revisedreservation—修改預(yù)定2021/5/917

（1）IwouldliketoreserveatwinroomatyourhotelforfournightsfromJune8,2002.

（2）PleasereserveasingleroomunderthenameofMr.Lin.

（3）Haveyougotanyvacanciesforthenightsof12thand13th.?I'dliketomakeareservationforthetwonights.

（4）Doyouhaveanyvacanciestonight?(Doyouhavearoomavailablefortonight?)

2021/5/918DialogueA

a:Goodmorning.HiltonHotel.MayIhelpyou?

b:Goodmorning.Haveyougotanyvacanciesforthenightsof12thand13th.I'dliketomakeareservationforthetwonightsa:Allright.Singleordouble-room?

b:Double-roomplease.a:Yes.wehaveadouble-roomavailable.

b:Isthatwithorwithoutbath?a:It'saroomwithshowerandtoilet,sir.

b:Thatsoundsfine.Isthereanairconditioner?

a:Yes,butofcourse.b:Howmuchwillitbeforonenight?

a:Letmesee.Adouble-room$800pernight.b:Doesthatincludebreakfast?

a:Yes.thatincludesacontinentalbreakfastandamorningnewspaper.2021/5/919DialogueA

b:DoyouacceptVISA?

a:Yes,wedo,whattimewillyoubearriving?b:Ishouldbetherearound5:30pmonthe12th.

a:Ok,sir,CouldItakeyournameandcontactnumber,please?

b:Yes,It'sJohnSmith.It'sNewYork456-122a:Couldyouspellthat,please?

b:J-o-h-s-m-i-t-h.

a:JohnSmith.double-roomwithbathandairconditionerforthenightsof12thand13th.b:That'sright.Thankyou.

a:Thankyousir.Good-bye.2021/5/920I'llarrivelate,butpleasekeepmyreservation.ImadeareservationinTaipei.MynameisWangMing-Ming.I'dlikeaquietroom.I'dlikearoomontheupperlevel.I'dlikearoomwithaniceview(abalcony).Ishotwateravailableanytime?MayIseetheroom?Doyouhaveanythingbigger(better/cheaper)?I'lltakethisroom.

2021/5/921Wouldyoufillinthisregistrationform?Doyouacceptcreditcards(traveler'schecks)?Couldyoukeepmyvaluables?Whereisthediningroom?Whattimedoesthediningroomopen?WhattimecanIhavebreakfast?Isthereabeautysalon(barbershop)?CanIhaveacardwiththehotel'saddress?CanIgetaticketforthesight-seeingbushere?Whereisthenearestsubwaystation?2021/5/922常用縮寫

PIApaidinadvance已預(yù)付

SOPstandardoperationprocedure標(biāo)準(zhǔn)辦理手續(xù)

ONOonenightonly只住一夜

FITforeignindividualtraveler外國(guó)散客

DNAdonotarrive(No-Show)客人未到

CIAcashinadvance已預(yù)付現(xiàn)金

2021/5/923常用縮寫

CODcashpaymentondeparture離店時(shí)付現(xiàn)

VDvacantdirty臟空房

OOOoutoforder待修房

DNDdonotdisturb請(qǐng)勿打擾

C/Icheckin入住

C/Ocheckout離店，走客房2021/5/924Moreusefulexpressions:1．I’dliketobookadoubleroomforTuesdaynextweek．下周二我想訂一個(gè)雙人房間。

2．What’sthepricedifference？?jī)煞N房間的價(jià)格有什么不同？

3．Adoubleroomwithafrontviewis140dollarspernight，onewitharearviewis115dollarspernight．一間雙人房朝陽(yáng)面的每晚140美元，背陰面的每晚115美元。

4．IthinkI’lltaketheonewithafrontviewthen．我想我還是要陽(yáng)面的吧。2021/5/9255．Howlongwillyoubestaying？您打算住多久？

6．We’llbeleavingSundaymorning．我們將在星期天上午離開。

7．AndwelookforwardtoseeingyounextTuesday．我們盼望下周二見到您。

8．I’dliketobookasingleroomwithbathfromtheafter-noonofOctober4tothemorningofOctober10．我想訂一個(gè)帶洗澡間的單人房間，10月4曰下午到10月10曰上午用。

9．Wedohaveasingleroomavailableforthosedates．

們確實(shí)有一個(gè)單間，在這段時(shí)間可以用。

10．Whatistherate，please？請(qǐng)問房費(fèi)多少？

2021/5/926

11．Thecurrentrateis＄50pernight．現(xiàn)行房費(fèi)是50美元一天。

12．Whatservicescomewiththat？這個(gè)價(jià)格包括哪些服務(wù)項(xiàng)目呢？

13．Thatsoundsnotbadatall．I’lltakeit．聽起來還不錯(cuò)。這個(gè)房間我要了。

14．Bytheway，I’dlikeaquietroomawayfromthestreetifitispossible．

順便說一下，如有可能我想要一個(gè)不臨街的安靜房間。

15．Welcometoourhotel．歡迎光臨。

2021/5/92716．Soyouhavegotaltogetherfourpiecesofbaggage？您一共帶了4件行李，是不是？

17．Letmehaveacheckagain．讓我再看一下。

18．TheReceptionDeskisstraightahead．接待處就在前面。

19．Afteryou，please．你先請(qǐng)。

20．Excuseme，wherecanIbuysomecigarettes？勞駕。我到哪兒可買到香煙？

21．Thereisashoponthegroundfloor．一樓有個(gè)商店。

22．ItsellsbothChineseandforeigncigarettes．在那兒可買到中國(guó)香煙和外國(guó)香煙。

2021/5/92823．CanIalsogetsomesouvenirsthere？也可以買到紀(jì)念品嗎？

24．Thereisacountersellingallkindsofsouvenirs．有個(gè)柜臺(tái)出售各種各樣的紀(jì)念品。

25．Excuseme，whereistherestaurant？勞駕，請(qǐng)問飯廳在哪兒？

26．WehaveChineserestaurantandawestern－stylerestaurant．Whichonedoyouprefer？我們有中餐廳和西餐廳，你愿意去哪個(gè)？

27．I’dliketotrysomeChinesefoodtoday．今天