酒店管理生活必備英文詞匯

年4月19日酒店管理生活必備英文詞匯文檔僅供參考國外生活必備英文詞匯全搜索－住宿篇1前臺:company陪伴,同伴singleroom單人房doubleroom雙人房intend想要,打算party(參加共同活動的)一批,一組,一組人date日期,日子kind種,類bath浴室shower淋浴suite(一套)房間deluxe豪華的presidential總統(tǒng)的,總統(tǒng)職務的available可用的,合用的,可得到的,可到達的fully完全地,徹底地name名字,姓,姓名,名稱address地址thephonenumber電話號碼beableto能,會guarantee保證,擔保,包,管occupancy占有,占用peak最高的,高峰的arrival到來,到達departure啟程,離開,出發(fā)book預定,定hotel旅館offer提出,提供discount折扣vacancy空,空房間solid全部地befullup全滿include包括,包含major較大范圍的,主要的international國際的,世界的providewith提供mini-bar小冰柜sort種類,類別price價格,價錢dollar美元service服務,服侍ofcourse當然rate價格,費用taxextra另加稅金lookforwardto期待,希望receive接待,接見,歡迎guest旅客,宿客welcometo歡迎到來bellboy行李員,旅客服務員madam夫人,女士,太太trip旅行,旅程takecareof管理,照看baggage行李,carry運送,手提suitcase手提箱,衣箱show帶領,指引,給看lead帶領,引領,領路givesb.ahand幫...的忙allow允許,準許wish愿,希望pleasant令人愉快的,舒適的enjoy享受agoodtime快樂時光pleasure快樂,愉快,高興notatall不用謝,沒關系mention提及,提到registration登記,注冊atone'sservice為...服務behind在后面,在...背后remember記住,記得return送還,還歸firmly穩(wěn)固地gotobed上床睡覺check檢查,核對list名單,一覽表fillto填寫form表格havealook看一看passport護照mind介意,反對fillout填寫prepare準備,預備keycard出入證seat座位file檔案identification身分的證明straight馬上,馬上separately單獨地opposite在...的對面gift禮品,禮物elevator[美]電梯directly直接地straight筆直的traffic交通distance直接地intersection交叉點,十字路口suggest建議,提出(意見,計劃)等popular受歡迎的,大眾(或某種人)喜愛的tourist旅行者,游覽者,觀光者famous著名的,出名的touristattraction旅游勝地history歷史direction方向,方位well-known出名的,眾所周知的scene景色,景象attractive有吸引人的,引起興趣的interest興趣dynasty王朝,朝代classical古典的architecture建筑風格exquisite精致的,精巧的artisticvalue藝術價值chance機會feastone'seyes讓某人一包眼福typical典型的,代表性的pearl珍珠TheJadeBuddhaTemple玉佛寺what'smore另外construction建造,構(gòu)造,結(jié)構(gòu)magnificent壯麗的,宏偉的enjoy欣賞,喜愛stamp郵票stick粘貼,張貼envelope信封,封套sticker背后有粘膠的標簽ticket票airline航空公司wonder想知道consider考慮,細想inadvance預先economy經(jīng)濟time-table時刻表flight班機airport機場國外生活必備英文詞匯全搜索－住宿篇2rearstalls戲院正方后座inorder妥當,就緒suppose猜想,料想,想象matinee日戲dresscircle戲院的二樓廳cancel取消except除...之外performance演出acrobatic雜技的prefer更喜歡exchange兌換,(貨幣)交換bill鈔票,紙幣currency貨幣accordingto根據(jù)...所說,按照equivalent相等的,相當?shù)膎ote紙幣sign簽名,署名exchangememo兌換水單counter柜臺prohibit禁止,阻止government政府information信息bottomline底線endorse在(支票等)背面簽名,背書signature簽名,署名topline頭一行receipt收據(jù),收條amount數(shù)額certificate單據(jù)purchase買,購買,購置,所購物countersign副署,連署induplicate(正副)一式兩份policy政策,方針understand懂,理解awfully非常,很describe描繪,敘述,形容apologize道歉trouble麻煩,煩惱m(xù)anager經(jīng)理solve解決carelessness粗心,疏忽,粗枝大葉adviseto勸...inconvenience不方便toilet洗室sincerely真誠地,誠懇地,真摯地previous先的,前的occupant占有人,占用者,居住者access進入responsible有責任的,(應)責任的necklace項圈,項鏈safetybox保險柜arrange安排intouchwith聯(lián)系,接觸assoonas一...就...tryone'sbest努力,盡力possible可能的regulation規(guī)則,規(guī)章,法規(guī)noise噪音,嘈雜聲several幾個,數(shù)個misunderstand誤會,誤解explain解釋,說明relax放松calm使平靜,使鎮(zhèn)定incharge主管housemaid客房服務員release再出租measure措施,方法understaffed人員太少的,人員不足的accommodationcost宿費cashier出納checkin入住登記checkout辦理退房手續(xù)deluxesuite豪華套間dininghall餐廳doubleroom雙人間foreignexchangecounter外幣兌換處hoteldirectory旅館指南hotellobby飯店大堂hotelrates房價informationdesk總臺porter行李員reservationdesk預定處roomchargesheet房價表roomwithbath帶有浴室的客房roomwithgoodventilation通風良好的客房singleroom單人間suite套間telephoneoperator總機接線員intouchwith聯(lián)系,接觸assoonas一...就...tryone'sbest努力,盡力possible可能的regulation規(guī)則,規(guī)章,法規(guī)noise噪音,嘈雜聲several幾個,數(shù)個misunderstand誤會,誤解explain解釋,說明relax放松calm使平靜,使鎮(zhèn)定incharge主管housemaid客房服務員release再出租measure措施,方法understaffed人員太少的,人員不足的accommodationcost宿費cashier出納checkin入住登記checkout辦理退房手續(xù)deluxesuite豪華套間dininghall餐廳doubleroom雙人間foreignexchangecounter外幣兌換處hoteldirectory旅館指南hotellobby飯店大堂hotelrates房價informationdesk總臺porter行李員reservationdesk預定處roomchargesheet房價表roomwithbath帶有浴室的客房roomwithgoodventilation通風良好的客房singleroom單人間suite套間telephoneoperator總機接線員國外生活必備英文詞匯全搜索－飲食篇1餐具:coffeepot咖啡壺coffeecup咖啡杯papertowel紙巾napkin餐巾tablecloth桌布tea-pot茶壺teaset茶具teatray茶盤caddy茶罐dish碟plate盤saucer小碟子ricebowl飯碗chopsticks筷子soupspoon湯匙knife餐刀cup杯子glass玻璃杯mug馬克杯picniclunch便當fruitplate水果盤toothpick牙簽中餐:bear'spaw熊掌breastofdeer鹿脯beche-de-mer;seacucumber海參seasturgeon海鱔saltedjellyfish海蜇皮kelp,seaweed海帶abalone鮑魚sharkfin魚翅scallops干貝lobster龍蝦bird'snest燕窩roastsucklingpig考乳豬pig'sknuckle豬腳boiledsaltedduck鹽水鴨preservedmeat臘肉barbecuedpork叉燒sausage香腸friedporkflakes肉松BAR-B-Q烤肉meatdiet葷菜vegetables素菜meatbroth肉羹localdish地方菜Cantonesecuisine廣東菜setmeal客飯curryrice咖喱飯friedrice炒飯plainrice白飯crispyrice鍋巴gruel,softrice,porridge粥—noodleswithgravy打鹵面plainnoodle陽春面casserole砂鍋chafingdish,firepot火鍋meatbun肉包子shao-mai燒麥preservedbeancurd腐乳beancurd豆腐fermentedblankbean豆豉pickledcucumbers醬瓜preservedegg皮蛋saltedduckegg咸鴨蛋driedturnip蘿卜干西餐與日本料理:menu菜單Frenchcuisine法國菜today'sspecial今日特餐chef'sspecial主廚特餐buffet自助餐fastfood快餐specialty招牌菜continentalcuisine歐式西餐aperitif飯前酒dimsum點心Frenchfires炸薯條bakedpotato烘馬鈴薯mashedpotatoes馬鈴薯泥omelette簡蛋卷pudding布丁pastries甜點pickledvegetables泡菜kimchi韓國泡菜crabmeat蟹肉prawn明蝦conch海螺escargots田螺braisedbeef燉牛肉bacon熏肉poachedegg荷包蛋sunnysideup煎一面荷包蛋over煎兩面荷包蛋friedegg煎蛋overeasy煎半熟蛋overhard煎全熟蛋scrambleeggs炒蛋boiledegg煮蛋stonefirepot石頭火鍋sashi日本竹筷sake日本米酒misoshiru味噌湯roastmeat鐵板烤肉sashimi生魚片butter奶油冷飲:beverages飲料soya-beanmilk豆?jié){syrupofplum酸梅湯tomatojuice番茄汁orangejuice橘子汁coconutmilk椰子汁asparagusjuice蘆薈汁grapefruitjuice葡萄柚汁vegetablejuice蔬菜汁gingerale姜汁sarsaparilla沙士softdrink汽水coco-cola(coke)可口可樂tealeaves茶葉blacktea紅茶jasminetea茉莉(香片)teabag茶包lemontea檸檬茶whitegouptea冬瓜茶honey蜂蜜chlorella綠藻sodawater蘇打水a(chǎn)rtificialcolor人工色素icewater冰水mineralwater礦泉水distilledwater蒸餾水long-lifemilk保久奶condensedmilk煉乳;煉奶cocoa可可coffeemate奶精coffee咖啡icedcoffee冰咖啡whitecoffee牛奶咖啡blackcoffee純咖啡ovaltine阿華田chlorellayakult養(yǎng)樂多essenceofchicken雞精ice-creamcone甜筒sundae圣代;新地ice-cream雪糕softice-cream窗淇淋vanillaice-cream香草冰淇淋icecandy冰棒milk-shake奶昔straw吸管國外生活必備英文詞匯全搜索－飲食篇2水果:pineapple鳳梨watermelon西瓜papaya木瓜betelnut檳榔chestnut栗子coconut椰子ponkan碰柑tangerine橘子mandarinorange橘sugar-cane甘蔗muskmelon香瓜shaddock文旦juicepeach水蜜桃pear梨子peach桃子carambola楊桃cherry櫻桃persimmon柿子apple蘋果mango芒果fig無花果watercaltrop菱角almond杏仁plum李子honey-dewmelon哈密瓜loquat枇杷olive橄欖rambutan紅毛丹durian榴梿strawberry草莓grape葡萄grapefruit葡萄柚lichee荔枝longan龍眼wax-apple蓮霧guava番石榴banana香蕉熟菜與調(diào)味品:stringbean四季豆pea豌豆greensoybean毛豆soybeansprout黃豆芽mungbeansprout綠豆芽beansprout豆芽kale甘藍菜cabbage包心菜;大白菜broccoli花椰菜materconvolvulus空心菜driedlilyflower金針菜mustardleaf芥菜celery芹菜tarragon蒿菜beetroot,beet甜菜agar-agar紫菜lettuce生菜spinach菠菜leek韭菜caraway香菜hair-likeseaweed發(fā)菜preservedszechuanpickle榨菜saltedvegetable雪里紅lettuce萵苣asparagus蘆薈bambooshoot竹筍driedbambooshoot筍干chives韭黃ternip白蘿卜carrot胡蘿卜waterchestnut荸薺ficustikaua地瓜longcrookedsquash菜瓜loofah絲瓜pumpkin南瓜bittergourd苦瓜cucumber黃瓜whitegourd冬瓜gherkin小黃瓜yam山芋taro芋頭beancurdsheets百葉champignon香菇buttonmushroom草菇needlemushroom金針菇agaricus蘑菇driedmushroom冬菇tomato番茄eggplant茄子potato,spud馬鈴薯lotusroot蓮藕agaric木耳whitefungus百木耳ginger生姜garlic大蒜garlicbulb蒜頭greenonion蔥onion洋蔥scallion,leek青蔥wheatgluten面筋miso味噌seasoning調(diào)味品caviar魚子醬barbequesauce沙茶醬tomatoketchup,tomatosauce番茄醬mustard芥茉salt鹽sugar糖monosodiumglutamate,gourmetpowder味精vinegar醋sweet甜sour酸bitter苦l(xiāng)ard豬油peanutoil花生油soysauce醬油greenpepper青椒paprika紅椒staranise八角cinnamon肉掛curry咖喱maltose麥芽糖糖與蜜餞:jerky牛肉干driedbeefslices牛肉片driedporkslices豬肉片confection糖果glacefruit蜜餞marmalade果醬driedpersimmon柿餅candiedmelon冬瓜糖redjujube紅棗blackdate黑棗glacedate蜜棗driedlongan桂圓干raisin葡萄干chewinggum口香糖nougat牛乳糖mint薄荷糖drop水果糖marshmallow棉花糖caramel牛奶糖peanutbrittle花生糖castorsugar細砂白糖granulatedsugar砂糖sugarcandy冰糖butterbiscuit奶酥ricecake年糕mooncake月餅greenbeancake綠豆糕popcorn爆米花chocolate巧克力marronsglaces糖炒栗子國外生活必備英文詞匯全搜索－飲食篇3牛排與酒:breakfast早餐lunch午餐brunch早午餐supper晚餐latesnack宵夜dinner正餐hamandegg火腿腸butteredtoast奶油土司Frenchtoast法國土司muffin松餅cheesecake酪餅whitebread白面包brownbread黑面包Frenchroll小型法式面包appetizer開胃菜greensalad蔬菜沙拉onionsoup洋蔥湯potage法國濃湯cornsoup玉米濃湯minestrone蔬菜面條湯oxtailsoup牛尾湯friedchicken炸雞roastchicken烤雞steak牛排T-bonesteak丁骨牛排filetsteak菲力牛排sirloinsteak沙朗牛排clubsteak小牛排welldone全熟medium五分熟rare三分熟beer啤酒draftbeer生啤酒stoutbeer黑啤酒cannedbeer罐裝啤酒redwine紅葡萄酒gin琴酒brandy白蘭地whisky威士忌vodka伏特加ontherocks酒加冰塊rum蘭酒champagne香檳其它小吃:meat肉beef牛肉pork豬肉chicken雞肉mutton羊肉bread面包steamedbread饅頭ricenoodles米粉friedricenoodles河粉steamedvermicelliroll腸粉macaroni通心粉beanthread冬粉beancurdwithodor臭豆腐flour-ricenoodle面粉noodles面條instinctnoodles速食面vegetable蔬菜crust面包皮sandwich三明治toast土司hamburger漢堡cake蛋糕springroll春卷pancake煎餅frieddumpling煎貼riceglueball元宵gluepudding湯圓milletcongee小米粥cereal麥片粥steameddumpling蒸餃ravioli餛飩飯店交流用語之歡迎、問候用語1、Goodmorning(afternoon,evening),sir(madam)早上(下午、晚上)好,先生(夫人)。2、Howdoyoudo?您好!(初次見面)Gladtomeetyou.很高興見到您。3、Howareyou?您好嗎?Fine,thanks.Andyou?很好,謝謝。您好嗎?4、Welcometoourhotel(restaurant,shop).歡迎到我們賓館(餐廳、商店)來。5、Wishyouamostpleasantstayinourhotel.愿您在我們賓館過得愉快。6、Ihopeyouwillenjoyyourstaywithus.希望您在我們賓館過得愉快。(客人剛?cè)氲陼r)Ihopeyouareenjoyingyourstaywithus.希望您在我們賓館過得愉快。(客人在飯店逗留期間)Ihopeyouhaveenjoyedyourstaywithus.希望您在我們賓館過得愉快。(客人離店時)7、Haveagoodtime!祝您過得愉快!8、***hotel,frontdesk.CanIhelpyou?***飯店,前廳。您找誰?9、Sorry,I’vedialedthewrongnumber.對不起,我撥錯號了。10、MayIspeaktoyourgeneralmanager?能和你們總經(jīng)理說話嗎?Speaking.我就是。11、Sorry,heisnotinatthemoment.對不起,她現(xiàn)在不在。Wouldyouliketoleaveamessage?您要留口信嗎?12、Pardon.對不起,請再說一遍,好嗎?Ibegyourpardon.對不起,請再說一遍,好嗎?飯店交流用語之祝賀用語13、Congratulations!祝賀您!14、Happybirthday!生日快樂!15、Happynewyear!新年快樂!16、MerryChristmas!圣誕快樂!17、Haveaniceholiday!假日快樂!18、Wishyoueverysuccess!祝您成功!答謝和答應語:19、Thankyou(verymuch).謝謝您(非常感謝)。20、Thankyouforyouradvice(information,help)感謝您的忠告(信息、幫助)。21、It’sverykindofyou.謝謝,您真客氣。22、Youarewelcome.不用謝。23、Notatall.不用謝。Don’tmentionit.不用謝。24、It’smypleasure.非常高興為您服務。(Withpleasure.)(Mypleasure.)25、Iamatyourservice.樂意為您效勞。26、Thankyouforstayinginourhotel.感謝您在我們酒店下榻。27、I’msorry.很抱歉。28、Excuseme.對不起。29、I’msorry,It’smyfault.很抱歉。那是我的過錯。30、Sorrytohavekeptyouwaiting.對不起,讓您久等了。31、Sorrytointerruptyou.對不起,打擾您了。32、I’msorryaboutthis.對此表示抱歉。33、Iapologizeforthis.我為此道歉。34、That’sallright.沒關系。35、Let’sforgetit.算了吧。飯店交流用語之征詢和指路用語36、Can(May)Ihelpyou?我能幫您什么嗎?Yes,please.好的。37、WhatcanIdoforyou.我能為您干點什么?38、IsthereanythingIcandoforyou?有什么能為您效勞的嗎?39、Justamoment,please.請稍等一下。40、MayIuseyourphone?我能借用您的電話嗎?Certainly.當然能夠。Yes,ofcourse.當然能夠。41、Goupstairs/downstairs.上樓/下樓。42、It’sonthesecond(third)floor.在二(三)樓。43、Excuseme.對不起。Whereisthewashroom(restroom,elevator)?請問盥洗室(休息室、電梯)在哪兒?Thisway,please.請這邊走Turnleft/right.往左轉(zhuǎn)/右轉(zhuǎn)。45、It’sinthelobbynearthemainentrance.在大廳靠近大門。46、It’sinthebasementattheendofthecorridor.在地下室走廊盡頭。飯店交流用語之提醒和告別用語47、Mind/(Watch)yourstep.請走好。48、Pleasebecareful.請當心。49、Pleasedon’tleaveanythingbehind.請別遺忘您的東西。50、Don’tworry.別擔心。51、Takeiteasy.放心好了。52、Pleasedon’tsmokehere.請不要在這邊抽煙。53、Goodbye.再見。54、Seeyoulate.再見。55、Goodnight.晚安。56、Seeyoutomorrow.明天見。57、Goodbyeandthankyouforcoming.再見,謝謝您的光臨。58、Goodbyeandhopetoseeyouagain.再見,希望再見到您。59、Haveanicetrip!一路平安!60、Wishyouapleasantjourney!Goodluck!祝您旅途愉快!祝您好運!飯店交流用語之前廳和客房部用語1、Haveyouareservation?您預定過了嗎?2、MayIknowyournameandroomnumber?您能告訴我您的名字與房間號嗎?3、Hereisyourroomkey.給您房間鑰匙。4、Pleasepayatthecashier’sdeskoverthere.請去那邊帳臺付款。5、Aretheseyourbaggage?這些是您的行李嗎?MayItakethemforyou?我來幫您拿好嗎?6、Housekeeping,mayIcomein?客房服務員,我能夠進來嗎?7、Leaveyourlaundryinthelaundryinthelaundrybagbehindthebathroomdoor.請把要洗的東西放在浴室門后的洗衣袋中。8、IhopeI’mnotdisturbingyou.我希望沒有打擾您。9、Onemoment,madam.I’llbringthemtoyourightaway.等一會兒,夫人。我馬上送來。10、I’llsendforanelectrician(doctor,……)我給您請電工(大夫……)。餐飲部:11、Sitdown,please.Hereisthemenu.請坐,給您菜單,先生。MayItakeyourorder,sir?您要點菜嗎?12、Whatwouldyouliketohave,coffeeortea?您要喝咖啡還是茶?13、Wouldyouliketohaveanywinewithyoudinner?您用餐時要喝點酒嗎?14、Servicehoursare:(餐廳)供應時間是:7:00a.m.to9:00a.m.forbreakfast.早餐7點到9點。11:30a.m.to1:30p.m.forlunch.午餐11點半到1點半。6:30p.m.to8:30p.m.fordinner.晚餐6點半到8點半。15、Hereisthebill.Pleasesignit.這是您的賬單,請簽字。飯店交流用語之銷售用語005-1-415:40:121、Whatkindofrooms(foods)wouldyouliketohave?您需要什么樣的房間(吃什么樣的菜)?2、Hereisabrochureofourhotelandtariff.這是介紹我們飯店的小冊子和價目表。3、We’llgiveyoua10%(tenpercent)discount.我們給您九折優(yōu)惠。4、We’lloffertourguidescomplimentarybreakfasts.我們給陪同提供免費早餐。5、Weacceptyourterms.我們接受您的條件。6、MayIintroducemyself?讓我介紹我自己。7、MayIpresentyoualittersouvenir?請接受我們的一點小紀念品。8、Let’sdrinktoourfriendship!為我們的友誼干杯!9、Letmeproposeatoasttothehealthofourguests!建議為在座客人的健康干杯!10、Cheers!(Bottoms!)干杯!11、HowdoyoulikeChinesefood?您喜歡中國菜嗎?12、Whatdoyouthinkofourservice?您對我們的服務有什么意見?13、Thankyouforyourcomments(compliment,suggestions).謝謝您給我們提的意見(贊揚、建議)。14、I’mafraidit’sagainstthehotel’sregulations.這是違反飯店規(guī)章制度的。15、Inourhotelwedon’taccepttips.我們飯店是不收小費的。It’sourpleasuretoserveourguestswell.我們?yōu)槟転榭腿朔蘸枚械礁吲d。Thankyouallthesame.然而,還是要謝謝您。16、I’mafraidyou’llhavetopayforthedamage.您必須賠償。17、Thankyoufortellingusaboutit.謝謝您告訴我們I’lllookintothematerrightaway.我馬上去處理這件事情。18、Iassureyouitwonthappenagain.我保證此類事情不會再發(fā)生。19、Pleasedon’tworry,sir(madam)先生(夫人),請不必擔心。Iwillsendsomeoneuptoyourroomrightaway.我馬上派人到你的房間去。20、Ican’tguaranteeanything,butI’lltrymybest.我不能保證,但我會盡力而為。21、WhatcanIshowyou.您要買什么?22、Howdoyoulikethisfashion(color,size,design)?您喜歡這種款式(顏色、尺寸、圖案)嗎?23、Theextralargesizeofthiscolorisoutofstock.這種顏色的特大號已經(jīng)賣完了。Pleasetryusagaintomorrow.請明天再來看看。24、Theyarealtogether175(onehundredandseventy-five)Yuan.共計175元。Youmaypayincashorwithcreditcard.您能夠付現(xiàn)金也能夠用信用卡。25、Youhavemadeagoodchoice,youhaveverygoodtaste.您真會買東西,眼力真好。賓館英語之預訂房間1．I'dliketobookadoubleroomforTuesdaynextweek．下周二我想訂一個雙人房間。2．What'sthepricedifference?兩種房間的價格有什么不同?3．Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis115ollarspernight．一間雙人房朝陽面的每晚140美元,背陰面的每晚115美元。4．IthinkI'lltaketheonewithafrontviewthen．我想我還是要陽面的吧。5．Howlongwillyoubestaying?您打算住多久?6．We'llbeleavingSundaymorning．我們將在星期天上午離開。7．AndwelookforwardtoseeingyounextTuesday．我們盼望下周二見到您。8．I'dliketobookasingleroomwithbathfromtheafter-noonofOctober4tothemorningofOctober10．我想訂一個帶洗澡間的單人房間,10月4日下午9．Wedohaveasingleroomavailableforthosedates．我們確實有一個單間,在這段時間能夠用。10．Whatistherate,please?請問房費多少?11．Thecurrentrateis＄50pernight．現(xiàn)行房費是50美元一天。12．Whatservicescomewiththat?這個價格包括哪些服務項目呢?13．Thatsoundsnotbadatall．I'lltakeit．聽起來還不錯。這個房間我要了。14．Bytheway,I'dlikeaquietroomawayfromthestreetiftheispossible．順便說一下,如有可能我想要一個不臨街的安靜房間。DialogueAA:RoomReservations．Goodafternoon．B:I'dliketobookadoubleroomforTuesdaynextweek．A:That'sfine,sir．AdoubleroomforTuesday,September12th,withafrontvieworrearview?B:What'sthepricedifference?A:Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis115dollarspernight．B:IthinkI'lltaketheonewithafrontviewthen．A:Howlongwillyoubestaying?B:We'llbeleavingSundaymorning．A:Thatwillbefivenights,sir．Thankyouverymuch,andwelookforwardtoseeingyounextTuesday．B:Good．That'sallsettledthen．Good-bye．A:Good-bye．DialogueBA:AdvanceReservations．CanIhelpyou?B:Yes,I'dliketobookasingleroomwithabathfromtheafternoonofOctober4tothemorningofOctober10．A:Yes,wedohaveasingleroomavailableforthosedates．B:Whatistherate,please?A:Thecurrentrateis＄50pernight．B:Whatservicescomewiththat?A:For＄50you'llhavearadio,acolortelevision,atelephoneandamajorinternationalnewspaperdeliveredtoyourroomeveryday．B:Thatsoundsnotbadatall．I'lltakeit．A:Verygood．Couldyoutellmeyourname,sir,please?B:Yes,itisMoore．A:Howdoyouspellit,please?B:It'sM-O-O-R-E．A:M-O-O-R-E．Andwhatisyouraddress,please?B:Itis3600MontagueBoulevard,Hattiesburg,Mississiippi39401U．S．A．．A:Excuseme,sir,butcouldyouspeakalittlemoreslowly,please?B:Sure,noproblem．It's3600MontagueBoulevard,Hattiesburg,Mississippi39401U．S．A．．Haveyougotit?A:Yes,soitis3600MontagueBoulevard,Hattiesburg,Mississippi39401U．S．A．．B:That'sright．A:Whataboutyourtelephonenumber?B:(601)264-9716．Bytheway,I'dlikeaquietroomawayfromthestreetifthatispossible．A:Aquietroomawayfromthestreetispreferred．O．K．．We'llmailyouareservationcardconfirmingyourbookingassoonaspossible．Welookforwardtoyourvisit．B:Thankyouandgood-bye．A:Good-bye．WordsandExpressionssettlev．解決availablea．可得到的,有用的confirmvt．使堅定,認可Mississippin．密西西比(美國州名)賓館英語之在賓館門口15．Welcometoourhotel．歡迎光臨。16．Soyouhavegotaltogetherfourpiecesofbaggage?您一共帶了4件行李,是不是?17．Letmehaveacheckagain．讓我再看一下。18．TheReceptionDeskisstraightahead．接待處就在前面。19．Afteryou,please．你先請。20．Excuseme,wherecanIbuysomecigarettes?勞駕。我到哪兒可買到香煙?21．Thereisashoponthegroundfloor．一樓有個商店。22．ItsellsbothChineseandforeigncigarettes．在那兒可買到中國香煙和外國香煙。23．CanIalsogetsomesouvenirsthere?也能夠買到紀念品嗎?24．Thereisacountersellingallkindsofsouvenirs．有個柜臺出售各種各樣的紀念品。25．Excuseme,whereistherestaurant?勞駕,請問飯廳在哪兒?26．WehaveChineserestaurantandawestern－stylerestaurant．Whichonedoyouprefer?我們有中餐廳和西餐廳,你愿意去哪個?27．I'dliketotrysomeChinesefoodtoday．今天我想嘗嘗中國菜。DialogueA(AcarpullsupinfrontofHuatianHotelandadoorman(A)goesforwardtomeettheguestsBandC,openingthedoorofthecarforthem．)A:Goodevening,sirandmadam．Welcometoourhotel．MrBell(B):Thanks．Goodevening．A:(Openingthetrunk,takingoutthebaggageandlookingatthenameonthebaggagetags)I'mthedoorman,sir．Soyouhavegotaltogetherfourpiecesofbaggage?B:Er．Maybefive,Margaret(C)?A:Five?Oh,sorry．Letmehaveacheckagain．C:Oh,no,Henry．Alwayspoormemory!We'vegotonlyfour．B:Isee．(Tothedoorman)Sorry,boy．You'reright．Fourpieces．A:Nevermind,sir．TheReceptionDeskisstraightahead．Afteryou,please．B:Yes,thankyou．DialogueBA:Excuseme．WherecanIbuysomecigarettes?B:Thereisashoponthegroundfloor．ItsellsbothChineseandforeigncigarettes．A:CanIalsogetsomesouvenirsthere?B:Yes,sir．Thereisacountersellingallkindsofsouvenirs．A:Bytheway,whereisthemen'sroom?B:Thereisoneattheendofthecorridor．A:Thankyou．B:Youarewelcome．DialogueCA:Excuseme,whereistherestaurant?B:WehaveChineserestaurantandawestern-stylerestaurant．Whichonedoyouprefer?A:I'dliketotrysomeChinesefoodtoday．B:TheChineserestaurantisonthesecondfloor．A:Whatarethehoursattherestaurant?B:Breakfast6:0to9:00a.m.;Lunch11:30a.m.to2:00p．m.;Dinner5:30to9:00p.m.A:Thankyou．B:You'rewelcome．WordsandExpressionscigaretten．香煙、紙煙souvenirn．紀念品,紀念物corridorn．走廊賓館英語之在接待處128．Iwantadoubleroomwithabath．我要一間有浴室的雙人房。29．Howmuchadaydoyoucharge?每天收費多少?30．Itishundredyuanadayincludingheatingfee,butexcludingservicecharge．一百元一天,包括供暖費但不包括服務費。31．It'squitereasonable．收費十分合理。32．Howlongdoyouintendtostayinthishotel?您準備住多久?33．Haveyougotthroughwiththecheck－inprocedure?你是否已經(jīng)辦妥住宿登記手續(xù)?34．CanIbookasingleroomformyfriendbeforehandashewillarriveinShanghaitomorrowmorning?我能為我的朋友預訂一間單人房嗎?她將于明天早上到達上海。35．Wouldyoumindfillinginthisformandpayahundredyuaninadvanceforhim．請?zhí)詈貌㈩A付一百元錢。36．Thisisareceiptforpayinginadvance．Pleasekeepit．這是預付款收據(jù),請收好。37．Haveyouanyvacant(spare)roominthehotel?旅館里有空余房間嗎?38．Sorry,wehavenovacant(spare)roomforyou．ButIcanrecommendyoutotheOrientHotelwhereyoumaygetaspareroom．對不起,我們已經(jīng)客滿了?？墒俏夷軌蚪榻B您去東方飯店,那里有空余的房間。39．Goodafternoon,myroomnumberis321．Anymailforme?下午好!我的房號是321。有我的信嗎?40．Yes．Youhavetwolettersandonetelegram,alsoamessagewasleftbyaladybeforeonehour．有的。您有兩封信和一封電報,一小時前有一位小姐來電話留言給您。41．I'llmailalettertoU．S．A．byairmail．我要寄一封航空信到美國。42．HowmuchdoIhavetopayforyou?我要付多少錢?43．AlettergenerallymailstoAmerica—Europe—Africabyairmail．First20gramsis20yuan．一般一封寄到美國、歐洲、非洲的航空信,20克收費20DialogueA(A:ReceptionistB:Guest)B:Iwantadoubleroomwithabath．Howmuchaadaydoyoucharge?A:Itisahundredyuanadayincludingheatingfeebutexcludingservicecharge．B:It'squitereasonable．A:Howlongdoyouintendtostayinthishotel?B:Ishallleaveinafortnight(halfamonth)．A:Haveyougotthroughwiththecheck－inprocedure?B:Oh,yes,I'mgoingtofillintheformofregistrationrightnow．CanIbookasingleroomformyfriendbeforehandashewillarriveinShanghaitomorrowmorning?A:Sure．Hereistheformforreservations．Wouldyoumindfillinginthisformandpayhundredyuaninadvanceforhim．B:Allright．Thisisonehundredyuantopayformyreservation．A:Thankyou．Thisisareceiptforpayinginadvance．Pleasekeepit．DialogueBB:Haveyouanyvacant(spare)roominthehotel?A:Sorry,wehavenovacant(spare)roomforyou．ButIcanrecommendyoutotheOrientHotelwhereyoumaygetaspareroom．B:Thatsoundsverygood!CanIbooktheplaneticket(trainticket,shipticket)here?A:PleasegototheCAACofficetobookyourplaneticket．Ifyouwanttobookyourtrainticketorshipticket,you'dbettergototheShanghaiInternationalTravelService．B:Couldyoutellmehowmanykindsofroomsdoyouhave?A:Therearesinglerooms,doublerooms,suitesanddeluxesuitesinourhotel．Everyroomisequippedwithabathandatelephone．B:Oh,Isee．Thanks．A:Youarewelcome．DialogueC(A:GuestB:Receptionist)A:Goodafternoon,myroomnumberis321．Anymailforme?B:Yes．Youhavetwolettersandonetelegram,alsoamessagewasleftbyaladybeforeonehour．A:Letmeseewhocalled…?Ihavetomakeaphonecall．Willyougetmetheparty?Hereisthenumber．B:OK．Waitformoment．…Hereisyourparty．A:Thankyou．I'llmailalettertoU．S．A．byairmail．HowmuchdoIhavetopayforyou?B:AlettergenerallymalltoAmerica-Europe-Africabyairmail．First20gramsis20yuan．Eachadditional20gramsis15yuan．A:Oh,Isee．Thankyouverymuch．WordsandExpressionsheatingfee供暖費excludevt．把……排除在外reasonablea．(價錢)公道的,不貴的fortnightn．十四日,兩星期proceduren．過程,步驟,程序check－inprocedure住宿登記手續(xù)registrationn．登記,注冊deluxesuites豪華套房賓館英語之在接待處2-1-1822:34:5044．Yes,wedohaveareservationforyou．對了,我們這兒是有您預訂的房間。45．WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou?請您把這份表填好,我同時就給您開出入證,好嗎?46．WhatshouldIfillinunderROOMNUMBER?”房間號碼”這一欄我該怎么填呢?47．I'llputintheroomnumberforyoulateron．過會兒我來給您填上房間號碼。48．Youforgottoputinthedateofyourdeparture．您忘了填寫離店日期了。49．Andhereisyourkey,Mr．Bradley．Yourroomnumberis1420．給您房間的鑰匙,布拉德利先生。您的房間號碼是1420。50．Itisonthe14thfloorandthedailyrateis＄90．房間在14層,每天的房費是90美元。51．Pleasemakesurethatyouhaveitwithyouallthetime．請務必隨時帶著它。52．MybusinessnegotiationhasprogressedmuchmoreslowlythanIhadexpected．我的業(yè)務談判進行得比我原先預料的慢了許多。53．Iwonderifitispossibleformetoextendmystayatthishotelfortwodays．我想知道是否能夠讓我在這兒多呆兩天。54．I'lltakealookatthehotel'sbookingsituation．我來查看一下本店房間的預訂情況。55．I'mgladthatwe'llbeabletoacceptyourextensionre－quest．很高興我們有辦法接受您延長住宿的要求。56．ButI'mafraidthatitwillbenecessaryforustoaskyoutochangeroomsforthelasttwonights．不過,恐怕最后兩天我們得請您搬到別的房間去。57．Wehavealreadyletyourroomtoanothergentleman．我們已經(jīng)把您住的房間租給了另外一位先生。58．That'snoproblematall．沒問題。DialogueAA:Goodmorning,sir.CanIhelpyou?B:Goodmorning!Ihaveareservationforasingleroomwithabathhere.A:MayIhaveyourname,sir,please?B:Bradley,JohnBradley.A:Justamoment,sir,whileIlookthroughourlist.Yes,wedohaveareservationforyou,Mr.Bradley.WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou?B:Yes.CanIborrowyourpenforaminute,please?A:Sure.Hereyouare.B:WhatshouldIfillinunderROOMNUMBER?A:Youcanjustskipthat.I'llputintheroomnumberforyoulateron.B:(Afterhehascompletedtheform)Hereyouare.IthinkI'vefilledineverythingcorrectly.A:Letmesee…name,address,nationality,forwardingaddress,passportnumber,placeofissue,signatureanddateofdeparture.Oh,here,sir.Yourforgottoputinthedateofyourdeparture.Hereletmefillitinforyou.Youareleavingon…?B:Ocrober24.A:Noweverything'sinorder.Andhereisyourkey,Mr.Bradley.Yourroomnumberis1420.Itisonthe14thfloorandthedailyrateis＄90.Hereisyourkeycardwithalltheinformationonyourbooking,thehotelservicesandthehotelrulesandregulationsonit.Pleasemakesurethatyouhaveitwithyouallthetime.Youneedtoshowitwhenyousignforyourmealsanddrinksintherestaurantsandthebars.YoualsoneedtoshowitwhenyoucollectyourkeyfromtheInformationDesk.B:OK.I'lltakegoodcareofit.A:Andnowifyouareready,Mr.Bradley,I'llcallthebell-boyandhe'lltakeyoutoyourroom.B:Yes,I'mready.Thankyou.A:Ihopeyouenjoyyourstaywithus.B:I'lltry.DialogueBA:Goodmorning!CanIhelpyou?B:Goodmorning!I'mMr.Douglassinroom1208.MybusinessnegotiationhasprogressedmuchmoreslowlythanIhadexpected.Thismakesitnecessaryformetostayonhereforanotherday.Iwonderifitispossibleformetoextendmystayatthishotelfortwodays.A:I'lltakealookatthehotel'sbookingsituation.Yes,sir,I'mgladthatwe'llbeabletoacceptyourextensionre－quest.ButI'mafraidthatitwillbenecessaryforustoaskyoutochangeroomsforthelasttwonights.Yousee,wehavealreadyletyourroomtoanothergentle-man.Isthatacceptabletoyou?B:Yes,that'snoproblematall.A:Letmesee…room1111Willbevacant.Howaboutroom1111?B:Thatisfine.A:Whenwouldyouliketomovetomorrow?B:Idon'tknow.A:Thenewoccupantwillbecheckinginalittleafte