銷(xiāo)售管理信息系統(tǒng)的設(shè)計(jì)和實(shí)現(xiàn)及銷(xiāo)售人員績(jī)效量化考核全案

PAGE目錄TOC\o"1-2"\h\u1簡(jiǎn)介 22Total項(xiàng)目 32.1系統(tǒng)模式 32.2網(wǎng)絡(luò)項(xiàng)目 42.3軟件和硬件環(huán)境 42.4開(kāi)發(fā)工具 43系統(tǒng)設(shè)計(jì) 43.1系統(tǒng)設(shè)計(jì)原則 43.2功能和系統(tǒng)結(jié)構(gòu)的設(shè)計(jì) 53.3系統(tǒng)的模塊設(shè)計(jì)圖 53.4模塊的應(yīng)用軟件功能設(shè)計(jì) 5參考文獻(xiàn) 10DesignandImplementationofSalesManagementInformationSystem 111Introduction 112Totalproject 122.1Systemmode 122.2Networkproject 142.3Softwareandhardwareenvironment 142.4Developmenttool 143Systemdesign 143.1Designprinciplesofsystem 143.2Functionandstructuredesignofsystem 153.3Moduledesigndiagramofsystem 163.4Modulefunctionaldesignofappliedsoftware 16References 22銷(xiāo)售管理信息系統(tǒng)的設(shè)計(jì)和實(shí)現(xiàn)摘要:銷(xiāo)售工作是在整個(gè)企業(yè)的運(yùn)作的重要組成部分，這種重要性在市場(chǎng)經(jīng)濟(jì)大潮中越來(lái)越明顯?！笆袌?chǎng)被企業(yè)所包圍”充分顯示了企業(yè)活動(dòng)中銷(xiāo)售的中心地位。目前，企業(yè)銷(xiāo)售管理水平和營(yíng)銷(xiāo)體系直接影響到產(chǎn)品的銷(xiāo)售情況和生產(chǎn)經(jīng)營(yíng)的處境。在這篇文章中，濟(jì)南煉油廠銷(xiāo)售管理系統(tǒng)一年多的運(yùn)行表明，這一銷(xiāo)售管理系統(tǒng)在IC卡的應(yīng)用和連接和MIS系統(tǒng)工廠的改革方面都是一種成功的銷(xiāo)售模式。關(guān)鍵詞：銷(xiāo)售管理系統(tǒng)；IC卡；網(wǎng)絡(luò)1簡(jiǎn)介銷(xiāo)售工作是在整個(gè)企業(yè)的運(yùn)作的重要組成部分，這種重要性在市場(chǎng)經(jīng)濟(jì)大潮中越來(lái)越明顯?！笆袌?chǎng)被企業(yè)所包圍”充分顯示了企業(yè)活動(dòng)中銷(xiāo)售的中心地位。前，企業(yè)銷(xiāo)售管理水平和營(yíng)銷(xiāo)體系直接影響到產(chǎn)品的銷(xiāo)售情況和生產(chǎn)經(jīng)營(yíng)的處境。傳統(tǒng)的銷(xiāo)售流程和管理模式仍然表現(xiàn)出如下諸多弊端。傳統(tǒng)的銷(xiāo)售流程和管理模式有太多的階段，效率低下，而且容易出錯(cuò)，這給客戶(hù)帶來(lái)了許多不便。業(yè)務(wù)管理不能進(jìn)行標(biāo)準(zhǔn)化，管理功能和操作功能有模糊邊界，所以難以平衡加強(qiáng)管理和提供服務(wù)的客戶(hù)端。業(yè)務(wù)人員都沉浸在業(yè)務(wù)工作中，沒(méi)有結(jié)合到市場(chǎng)的發(fā)展。資金回籠和銷(xiāo)售經(jīng)營(yíng)情況沒(méi)有透明度和實(shí)時(shí)性，不便于監(jiān)督和控制，易產(chǎn)生泄漏和不必要的資金占用。統(tǒng)計(jì)報(bào)表有大量不同來(lái)源和格式，不同種源往往導(dǎo)致相互沖突。計(jì)算機(jī)的應(yīng)用水平低，只限制票據(jù)打印和物資管理，信息共享度非常低，透明度和實(shí)時(shí)性不好，所以領(lǐng)導(dǎo)缺乏可靠的參考作出決定。為了使我廠的銷(xiāo)售緊跟市場(chǎng)經(jīng)濟(jì)的發(fā)展，廠長(zhǎng)提出改革當(dāng)前的模式，加強(qiáng)管理，注重市場(chǎng)開(kāi)發(fā)，提高客戶(hù)服務(wù)質(zhì)量。需要結(jié)合我們的銷(xiāo)售工作的特點(diǎn)和做法，我們應(yīng)該面對(duì)市場(chǎng)經(jīng)濟(jì)的發(fā)展，借鑒國(guó)外先進(jìn)經(jīng)驗(yàn)作為參考。首先建立銷(xiāo)售管理體系，并籌建濟(jì)南煉油廠電子信息技術(shù)在具體化的銷(xiāo)售流程和管理的現(xiàn)代化應(yīng)用程序項(xiàng)目。我們的主要任務(wù)和目標(biāo)是在以下四個(gè)方面。建立了一套安全，可靠，完善的銷(xiāo)售管理體系，合理調(diào)整管理和運(yùn)營(yíng)之間的功能邊界，實(shí)現(xiàn)微機(jī)化，系統(tǒng)化，網(wǎng)絡(luò)和科學(xué)的銷(xiāo)售管理工作，與??工廠信息系統(tǒng)相結(jié)合，全面提高現(xiàn)代化水平企業(yè)管理。（2）加強(qiáng)管理，統(tǒng)一種源，確保規(guī)范和完善的數(shù)據(jù)管理。統(tǒng)一報(bào)表，這恰恰反映了企業(yè)的銷(xiāo)售和資金狀況。增強(qiáng)客觀性，實(shí)時(shí)性和信息反饋的透明度，減少損失和泄露。（3）建立IC卡應(yīng)用管理系統(tǒng)，實(shí)現(xiàn)了用卡提貨，應(yīng)用現(xiàn)代應(yīng)用科學(xué)快捷的服務(wù)為客戶(hù)提供方便。（4）提供了相應(yīng)的銷(xiāo)售分析，建立相應(yīng)的領(lǐng)導(dǎo)查詢(xún)系統(tǒng)，并為企業(yè)提供著決策參考。2Total項(xiàng)目2.1系統(tǒng)模式該系統(tǒng)模式是決定系統(tǒng)是否能夠成功的最關(guān)鍵因素。根據(jù)這項(xiàng)濟(jì)南煉廠銷(xiāo)售管理信息系統(tǒng)建設(shè)要實(shí)現(xiàn)，隨著市場(chǎng)經(jīng)濟(jì)的要求，企業(yè)改制的方向相結(jié)合，通過(guò)近半年的目標(biāo)論證，建立了系統(tǒng)模式，以市場(chǎng)為中心實(shí)現(xiàn)銷(xiāo)售業(yè)務(wù)管理和運(yùn)營(yíng)的分離并加強(qiáng)市場(chǎng)的發(fā)展。這需要以客戶(hù)為中心，合理調(diào)整銷(xiāo)售點(diǎn)分布，并建立銷(xiāo)售和金融中心，商業(yè)中心。這需要以資本為中心，連接銷(xiāo)售系統(tǒng)和財(cái)務(wù)系統(tǒng)并加強(qiáng)金融監(jiān)管。根據(jù)這種模式，針對(duì)我們的工廠有三個(gè)運(yùn)送裝置包括在同一時(shí)間鐵路，汽車(chē)和管道運(yùn)輸?shù)那闆r下，我們決定采用兩種操作和管理模式。鐵路運(yùn)輸（管道運(yùn)輸）指，工廠將辦理托運(yùn)手續(xù)，因?yàn)檫@個(gè)工作主要是表現(xiàn)為一個(gè)管理過(guò)程，使交易過(guò)程由網(wǎng)絡(luò)完全管理和操作，當(dāng)規(guī)劃師記下銷(xiāo)售計(jì)劃，鐵路運(yùn)輸?shù)姆ò笇⒈幌螺d到交通部門(mén)的管理系統(tǒng)，交通部門(mén)根據(jù)這項(xiàng)法案進(jìn)行鐵路運(yùn)輸計(jì)劃，將結(jié)果返回給規(guī)劃師制度進(jìn)行調(diào)整。如果該計(jì)劃已經(jīng)開(kāi)展，該法案將作為實(shí)施計(jì)劃，并下載到鐵路控制或鐵路運(yùn)輸、鐵路檢測(cè)系統(tǒng)。待車(chē)輛到達(dá)時(shí)，航運(yùn)工廠將告知質(zhì)監(jiān)部門(mén)檢驗(yàn)，測(cè)量和衡量控制是否允許離境。在此之后，業(yè)務(wù)人員將根據(jù)實(shí)施計(jì)劃和車(chē)輛的運(yùn)輸情況與進(jìn)行交易的用戶(hù)的車(chē)廂或保險(xiǎn)和貨物，將資金和收據(jù)返回到客戶(hù)端。財(cái)政部門(mén)，業(yè)務(wù)人員和規(guī)劃師可以管理在任何一個(gè)資本回報(bào)時(shí)刻。管道運(yùn)輸相對(duì)來(lái)說(shuō)更加容易，所以我們不要再形容了。以汽車(chē)為運(yùn)輸方式，考慮到分散點(diǎn)，大量的批次，由客戶(hù)本人辦理各種手續(xù)。以方便客戶(hù)為中心，我們將管理在貿(mào)易過(guò)程中的網(wǎng)絡(luò)相結(jié)合的卡。針對(duì)前者模式中那些不合理的方面，如業(yè)務(wù)人員的開(kāi)出發(fā)票和商業(yè)混合接觸兩種功能，根據(jù)產(chǎn)品種類(lèi)，財(cái)務(wù)部門(mén)、銷(xiāo)售商務(wù)辦公的下放，各種采摘點(diǎn)和銷(xiāo)售經(jīng)營(yíng)分布稱(chēng)重斑點(diǎn)，我們采用分隔業(yè)務(wù)人員的雙重功能，制作出發(fā)票和聯(lián)系業(yè)務(wù)，并保留了發(fā)票的控制權(quán)，集中財(cái)務(wù)收支的功能。2.2網(wǎng)絡(luò)項(xiàng)目工廠CMIS的一個(gè)重要子系統(tǒng)，銷(xiāo)售管理系統(tǒng)形成一個(gè)獨(dú)立的網(wǎng)絡(luò)，該網(wǎng)絡(luò)采用100M高速互聯(lián)網(wǎng)，ATM交換技術(shù)（主干光纖/雙絞線/特殊模式線一起）和客戶(hù)機(jī)/服務(wù)器模式，引入了IC卡技術(shù)，由卡和網(wǎng)絡(luò)結(jié)合航運(yùn)現(xiàn)貨終端，并通過(guò)特殊的端口與工廠綜合信息管理系統(tǒng)連接。2.3軟件和硬件環(huán)境該系統(tǒng)的主要硬件設(shè)備包括兩組服務(wù)器（雙機(jī)熱備份），十九臺(tái)客戶(hù)端計(jì)算機(jī)（IBMPC）的，十套POS（S900/I）中，十套IC卡讀寫(xiě)機(jī)（ICT800）與完美的信息加密系統(tǒng)和高安全性，以及諸如打印機(jī)和調(diào)制解調(diào)器等相關(guān)配套設(shè)備的CPU卡相結(jié)合。該系統(tǒng)的基本組成包括服務(wù)器使用WindowsNT4.0操作系統(tǒng)和Oracle企業(yè)7.3服務(wù)器，客戶(hù)端計(jì)算機(jī)使用Windows95操作系統(tǒng)和Oracle企業(yè)7.3客戶(hù)端，以及服務(wù)器和客戶(hù)端計(jì)算機(jī)之間的通信是通過(guò)TCP/IP協(xié)議實(shí)現(xiàn)。2.4開(kāi)發(fā)工具主要開(kāi)發(fā)工具采用PowerBuilder6.0開(kāi)發(fā)/C++（PowerBuilder是開(kāi)發(fā)工具，專(zhuān)門(mén)用于Sybase公司企業(yè)客戶(hù)機(jī)/服務(wù)器模式的應(yīng)用程序而設(shè)計(jì)的，它支持多方面的平臺(tái)，并擁有開(kāi)發(fā)不同平臺(tái)之間的應(yīng)用程序的能力）。3系統(tǒng)設(shè)計(jì)3.1系統(tǒng)設(shè)計(jì)原則面對(duì)市場(chǎng)，強(qiáng)化管理，實(shí)現(xiàn)科學(xué)化、規(guī)范化、網(wǎng)絡(luò)化、集中化的工作。統(tǒng)一服務(wù)，簡(jiǎn)化手續(xù)，改善為客戶(hù)服務(wù)的質(zhì)量。在原銷(xiāo)售流程和管理模式中保留合理的因素，進(jìn)行大膽改革，適當(dāng)調(diào)整，分離業(yè)務(wù)人員開(kāi)出發(fā)的票和聯(lián)系業(yè)務(wù)，保留發(fā)票業(yè)務(wù)人員的控制權(quán)，集中財(cái)務(wù)收支和銷(xiāo)售職能的雙重功能，采摘貨物及補(bǔ)課發(fā)票，實(shí)現(xiàn)管理和經(jīng)營(yíng)的分離，并強(qiáng)調(diào)市場(chǎng)的發(fā)展。及時(shí)把貿(mào)易和管理信息在網(wǎng)絡(luò)上更新，并確保交易處理和數(shù)據(jù)的實(shí)時(shí)性，透明度和安全性。由于工廠信息管理系統(tǒng)的一個(gè)子系統(tǒng)，銷(xiāo)售管理系統(tǒng)必須確保與工廠的整個(gè)網(wǎng)絡(luò)系統(tǒng)的連接，避免重復(fù)建設(shè)，并考慮了系統(tǒng)的可擴(kuò)展性。在保證技術(shù)和先進(jìn)設(shè)備的前提下，應(yīng)堅(jiān)持實(shí)用性原則，降低系統(tǒng)的投資。3.2功能和系統(tǒng)結(jié)構(gòu)的設(shè)計(jì)根據(jù)新的銷(xiāo)售體系模式，結(jié)合濟(jì)南煉油廠的實(shí)際情況，整個(gè)銷(xiāo)售管理系統(tǒng)主要有四大功能。包括銷(xiāo)售計(jì)劃管理、銷(xiāo)售/結(jié)算管理、采摘/票務(wù)管理和財(cái)務(wù)/統(tǒng)計(jì)/查詢(xún)決策管理（見(jiàn)圖1）。（1）銷(xiāo)售計(jì)劃管理由于是整個(gè)銷(xiāo)售管理系統(tǒng)的主要控制中心，銷(xiāo)售計(jì)劃管理系統(tǒng)主要負(fù)責(zé)以下幾個(gè)方面的內(nèi)容。根據(jù)工廠的計(jì)劃部門(mén)制作并設(shè)立生產(chǎn)計(jì)劃或調(diào)整銷(xiāo)售計(jì)劃。根據(jù)鐵路規(guī)劃的實(shí)施和生產(chǎn)劇目的實(shí)施調(diào)整銷(xiāo)售計(jì)劃。簽署，修改和實(shí)施自主產(chǎn)品的銷(xiāo)售合同。根據(jù)客戶(hù)的反應(yīng)和市場(chǎng)銷(xiāo)售情況下交易業(yè)務(wù)的管理控制信息，管理價(jià)格和相關(guān)優(yōu)惠政策。制作和發(fā)行IC卡并管理其用途，管理客戶(hù)的文件。（2）銷(xiāo)售/資產(chǎn)負(fù)債管理系統(tǒng)主要負(fù)責(zé)以下幾個(gè)方面。在繪制或退還用戶(hù)的資金和填充錢(qián)到用戶(hù)卡和取款。管理采摘和托運(yùn)手續(xù)，管理發(fā)票，管理用戶(hù)的探究。（3）采摘/票管理系統(tǒng)主要負(fù)責(zé)以下幾個(gè)方面。收集貨物數(shù)量和管理網(wǎng)絡(luò)的數(shù)據(jù)。根據(jù)用戶(hù)卡信息實(shí)現(xiàn)分銷(xiāo)/代銷(xiāo)業(yè)務(wù)，管理用戶(hù)卡信息的查詢(xún)，使得自己進(jìn)入現(xiàn)貨/貨物統(tǒng)計(jì)。鐵路控制和航運(yùn)管理或其他管理體系，如質(zhì)量檢測(cè)體系。（4）財(cái)務(wù)/統(tǒng)計(jì)/查詢(xún)決策管理系統(tǒng)主要負(fù)責(zé)以下幾個(gè)方面。銷(xiāo)售賬戶(hù)憑證和統(tǒng)計(jì)管理。銷(xiāo)售運(yùn)行數(shù)據(jù)和收集統(tǒng)計(jì)并對(duì)銷(xiāo)售情況分析監(jiān)督。相關(guān)部門(mén)查詢(xún)銷(xiāo)售信息，廠長(zhǎng)可查詢(xún)系統(tǒng)，并未工廠領(lǐng)導(dǎo)的決策做引導(dǎo)。3.3系統(tǒng)的模塊設(shè)計(jì)圖

該系統(tǒng)的模塊設(shè)計(jì)圖在圖2中。3.4模塊的應(yīng)用軟件功能設(shè)計(jì)（1）數(shù)據(jù)庫(kù)，應(yīng)用和維護(hù)管理系統(tǒng)的設(shè)計(jì)字典維護(hù)、其中包括網(wǎng)現(xiàn)場(chǎng)管理、運(yùn)營(yíng)管理、產(chǎn)品編碼管理、業(yè)務(wù)人員管理、權(quán)限管理、計(jì)劃、編碼管理、省編碼管理、發(fā)票管理指數(shù)、經(jīng)營(yíng)凈斑的產(chǎn)品品種權(quán)限管理、系統(tǒng)初始化管理、數(shù)據(jù)結(jié)算，數(shù)據(jù)代碼管理、每日余額/每月結(jié)余/年度余額管理、產(chǎn)品的日常管理劇目、日產(chǎn)和自我使用量管理、數(shù)據(jù)復(fù)制和恢復(fù)管理等。（2）IC卡初始化系統(tǒng)的設(shè)計(jì)A根據(jù)其傳輸口令和批次卡的內(nèi)容，接受空卡。B創(chuàng)建密鑰，建立文件結(jié)構(gòu)。C創(chuàng)建卡號(hào)。D分散密鑰。（3）銷(xiāo)售與設(shè)計(jì)統(tǒng)計(jì)NAC管理系統(tǒng)A簽約/輸出通信流管理。B黑名單管理。CPOS采摘品種維護(hù)管理。D采摘流管理。E撥號(hào)管理。F加載和POS應(yīng)用系統(tǒng)的安裝。說(shuō)明：作為POS系統(tǒng)的一部分，NAC用于前POS機(jī)和背面數(shù)據(jù)庫(kù)之間的數(shù)據(jù)傳輸。（4）銷(xiāo)售計(jì)劃管理系統(tǒng)的設(shè)計(jì)A制定銷(xiāo)售計(jì)劃，其中包括重油方案，液化石油氣方案，汽油，煤油，柴油，每月計(jì)劃。B使鐵路運(yùn)輸計(jì)劃，其中包括汽油，煤油，柴油產(chǎn)品的月費(fèi)計(jì)劃，汽油，煤油，柴油，重油和瀝青的月費(fèi)計(jì)劃和產(chǎn)品的附加計(jì)劃。C重油和瀝青的加入計(jì)劃。計(jì)劃統(tǒng)計(jì)管理人員，其中包括國(guó)家計(jì)劃產(chǎn)品代銷(xiāo)，自產(chǎn)品代銷(xiāo)，煤油資源的成就，實(shí)現(xiàn)煤油供應(yīng)計(jì)劃，成品油，重油，液化石油氣，物資供應(yīng)統(tǒng)計(jì)的綜合報(bào)告形式的銷(xiāo)售旺季報(bào)告。D代碼維護(hù)管理人員，其中包括煤油供應(yīng)實(shí)施表的用戶(hù)列表，物資供應(yīng)統(tǒng)計(jì)綜合報(bào)告表中的產(chǎn)品列表中，重油計(jì)劃的用戶(hù)列表，液化氣計(jì)劃的用戶(hù)列表中，汽油，煤油，柴油的方案計(jì)劃的省級(jí)名錄，各鐵路運(yùn)輸計(jì)劃的用戶(hù)列表。價(jià)格管理人員，其中包括汽車(chē)運(yùn)輸產(chǎn)品目前的計(jì)劃價(jià)格管理、汽車(chē)運(yùn)輸?shù)漠a(chǎn)品現(xiàn)在的自己銷(xiāo)售價(jià)格管理、鐵路運(yùn)輸產(chǎn)品目前的價(jià)格管理、以及管道運(yùn)輸產(chǎn)品目前的價(jià)格管理、用戶(hù)的文件的維護(hù)和管理。說(shuō)明：銷(xiāo)售計(jì)劃管理是銷(xiāo)售管理系統(tǒng)中的一個(gè)重要管理功能。（5）銷(xiāo)售合同管理系統(tǒng)的設(shè)計(jì)A合同目錄查詢(xún)管理。B簽署合同管理。C執(zhí)行合同管理。D購(gòu)銷(xiāo)協(xié)議，目錄查詢(xún)管理。E購(gòu)銷(xiāo)協(xié)議管理。（6）銷(xiāo)售業(yè)務(wù)人員管理系統(tǒng)的設(shè)計(jì)A客戶(hù)檔案維護(hù)管理。B企業(yè)管理人員，其中包括采摘計(jì)劃管理，銷(xiāo)售管理權(quán)限，透支津貼的管理。C鐵路運(yùn)輸發(fā)票管理人員，其中包括產(chǎn)品發(fā)票管理，車(chē)廂發(fā)票管理，鐵路貨物運(yùn)輸發(fā)票登記簿，發(fā)票查詢(xún)，增值稅發(fā)票收集，復(fù)制和申報(bào)納稅管理，出廠票據(jù)維護(hù)運(yùn)輸產(chǎn)品。D碼表的維護(hù)，其中包括用戶(hù)自行設(shè)置，選擇計(jì)劃的產(chǎn)品品種法案。E統(tǒng)計(jì)調(diào)查管理人員，其中包括銷(xiāo)售計(jì)劃查詢(xún)，產(chǎn)品價(jià)格查詢(xún)，每天代銷(xiāo)統(tǒng)計(jì)，鐵路運(yùn)輸托運(yùn)統(tǒng)計(jì)，發(fā)票統(tǒng)計(jì)，產(chǎn)品劇目統(tǒng)計(jì)，汽車(chē)運(yùn)輸貨物和發(fā)票之間的比較。F系統(tǒng)的維護(hù)，包括月底處置，解鎖金稅卡，鎖定金稅卡，設(shè)置金稅卡的參數(shù)。（7）管道運(yùn)輸管理系統(tǒng)的設(shè)計(jì)A管道運(yùn)輸計(jì)劃管理。B管道運(yùn)輸出廠票據(jù)管理。C管道運(yùn)輸余額管理。D統(tǒng)計(jì)管理。E維護(hù)管理人員，其中包括解鎖金稅卡，鎖定金稅卡，設(shè)置金稅卡的參數(shù)。F稅控發(fā)票管理（打印/抵消/平衡）。G增值稅征收。（8）運(yùn)輸和銷(xiāo)售部分交通部門(mén)管理系統(tǒng)的設(shè)計(jì)A月度汽車(chē)需求計(jì)劃管理。B日常車(chē)輛使用計(jì)劃管理。C每日入場(chǎng)車(chē)輛通知管理。D貨物運(yùn)輸票據(jù)管理。E交通運(yùn)輸日?qǐng)?bào)/月報(bào)管理,用戶(hù)維護(hù)。F斑點(diǎn)/局的到來(lái)維護(hù)。G產(chǎn)品維護(hù)。H自備汽車(chē)管理（汽車(chē)租賃管理，汽車(chē)租賃收費(fèi)管理，服務(wù)管理，服務(wù)收費(fèi)管理等）（9）運(yùn)輸和銷(xiāo)售科長(zhǎng)管理系統(tǒng)的設(shè)計(jì)綜合查詢(xún)管理人員，其中包括日/月/年的銷(xiāo)售查詢(xún)、銷(xiāo)售計(jì)劃查詢(xún)、合同查詢(xún)、協(xié)議查詢(xún)、發(fā)票統(tǒng)計(jì)、鐵路運(yùn)輸貨物統(tǒng)計(jì)、價(jià)格查詢(xún)、用戶(hù)查詢(xún)、回籠資金統(tǒng)計(jì)查詢(xún)、汽車(chē)運(yùn)輸貨物和發(fā)票之間的比較，產(chǎn)品劇目、銷(xiāo)售監(jiān)督、特殊照顧管理。（10）廠長(zhǎng)查詢(xún)管理系統(tǒng)的設(shè)計(jì)A銷(xiāo)售計(jì)劃的詢(xún)問(wèn)。B銷(xiāo)售統(tǒng)計(jì)查詢(xún)。C銷(xiāo)售財(cái)政收入和支出調(diào)查。D銷(xiāo)售分析查詢(xún)。E質(zhì)檢統(tǒng)計(jì)調(diào)查。（11）營(yíng)業(yè)窗口銷(xiāo)售管理系統(tǒng)的設(shè)計(jì)A卡管理人員，其中包括用戶(hù)卡發(fā)行、撿卡的發(fā)行、卡的密碼管理、掛失和注銷(xiāo)、注銷(xiāo)卡、卡識(shí)別、用戶(hù)卡取出、卡操作查詢(xún)。B批量票據(jù)管理人員，其中包括一批賬單編輯、批量票據(jù)打印、批量賬單查詢(xún)、批量票據(jù)抵消、批量票據(jù)平衡、批量票據(jù)收回、批量票據(jù)的價(jià)格調(diào)整、編輯批票據(jù)采摘卡、辦理一批新法案采摘卡。C發(fā)票管理人員，其中包括發(fā)票的選擇和打印、發(fā)票查詢(xún)、發(fā)票抵消、平衡發(fā)票，、票統(tǒng)計(jì)、金稅卡的稅務(wù)報(bào)告。D采摘卡上的余額。E企業(yè)統(tǒng)計(jì)調(diào)查管理人員，其中包括資金使用，用戶(hù)帳號(hào)檢查，產(chǎn)品銷(xiāo)售統(tǒng)計(jì)，產(chǎn)品月/年的銷(xiāo)售分析。F統(tǒng)計(jì)報(bào)表管理人員，其中包括銷(xiāo)售日/月報(bào)表、用戶(hù)購(gòu)買(mǎi)日/月報(bào)表、代銷(xiāo)報(bào)表、未打印的發(fā)票和報(bào)表。G系統(tǒng)維護(hù)以及包括通信端口設(shè)置、異常操作記錄、解鎖金稅卡、鎖定金稅卡、會(huì)計(jì)制度的港口管理運(yùn)行不正常的治療。（12）營(yíng)業(yè)窗口財(cái)務(wù)管理系統(tǒng)的設(shè)計(jì)A存款管理，資產(chǎn)負(fù)債管理。B抵消賬戶(hù)管理，期間余額管理。C退房管理。D現(xiàn)金退款管理。E檢查間隙帳戶(hù)管理。F財(cái)務(wù)查詢(xún)管理。G會(huì)計(jì)系統(tǒng)端口。H稱(chēng)重管理系統(tǒng)（13）汽車(chē)運(yùn)輸設(shè)計(jì)A去皮管理。B格羅斯稱(chēng)重管理。平衡和頒發(fā)證書(shū)的管理。C稱(chēng)重統(tǒng)計(jì)查詢(xún)管理。D寄售統(tǒng)計(jì)管理。E系統(tǒng)維護(hù)管理。F卡查詢(xún)管理。（14）汽車(chē)運(yùn)輸貨物管理POS應(yīng)用系統(tǒng)的設(shè)計(jì)A登入/出管理層，其中包括設(shè)備登錄、設(shè)備注銷(xiāo)、黑名單獲得、運(yùn)營(yíng)商簽約/輸出。B操作員管理。C設(shè)施初始化（電話設(shè)置，黑子數(shù)設(shè)置，時(shí)間設(shè)置）和運(yùn)行參數(shù)設(shè)置（輕油噸/升的參數(shù)設(shè)置，操作人員增加或刪除管理）。D詢(xún)盤(pán)管理人員，其中包括卡查詢(xún)、采摘記錄查詢(xún)、運(yùn)營(yíng)商查詢(xún)、黑名單查詢(xún)。E寄售管理人員，其中包括讀寫(xiě)操作，寄售貿(mào)易寄售貿(mào)易抵消。（15）鐵路控制管理系統(tǒng)的設(shè)計(jì)A車(chē)輛進(jìn)廠管理。B每日入場(chǎng)車(chē)輛的管理。C實(shí)際出廠的車(chē)輛管理。D車(chē)輛配送管理。E任務(wù)管理票據(jù)，模擬經(jīng)營(yíng)。F運(yùn)輸計(jì)劃管理。G移交和接管管理。H每日?qǐng)?bào)表管理。I字典維護(hù)。（16）鐵路運(yùn)輸計(jì)量管理系統(tǒng)的設(shè)計(jì)A目前出廠票據(jù)管理。B每日入場(chǎng)車(chē)輛通知管理。C航運(yùn)管理。D空措施票據(jù)管理。E手動(dòng)測(cè)量輸入管理。F出廠票據(jù)管理。G手動(dòng)測(cè)量出廠票據(jù)管理。H稱(chēng)重管理系統(tǒng)（17）動(dòng)態(tài)軌道設(shè)計(jì)A實(shí)際出貨管理。B每日入場(chǎng)車(chē)輛通知管理。C空措施票據(jù)管理。D衡量票據(jù)管理。E動(dòng)態(tài)稱(chēng)重測(cè)量。F成品油出廠賬單。G稱(chēng)重管理系統(tǒng)（18）靜止軌道的設(shè)計(jì)A實(shí)際出貨管理。B每日入場(chǎng)車(chē)輛通知管理。C空措施票據(jù)管理。D衡量票據(jù)管理。E單車(chē)去皮。F成品油出廠賬單。參考文獻(xiàn)[1]董亞明.設(shè)計(jì)開(kāi)發(fā)和大慶石油化工廠銷(xiāo)售管理信息系統(tǒng)的應(yīng)用。大慶：大慶石油化工有限公司信息中心.(1996)[2]陳先君.企業(yè)銷(xiāo)售管理信息系統(tǒng)（MISES）。蘭州：甘肅工業(yè)大學(xué)計(jì)算機(jī)工程公司.(1994)DesignandImplementationofSalesManagementInformationSystemAbstract:Thesalesworksisonekeystageinthewholeenterpriseoperation,whichimportanceismoreandmoreobviousinthetideofmarketeconomy.“Marketsurroundedbyenterprises”fullyshowsthesalescenterpositionintheenterpriseactivities.Atpresent,theenterprisesalesmanagementlevelandmarketingsystemdirectlyinfluencethesalessituationofproductsandthebenefitsofproductiveoperation.Inthisarticle,morethanoneyear’soperationofJinanRefinerySalesManagementSystemindicatesthatthissalesmanagementsystemissuccessfulintheaspectsofthereformofsalesmode,theapplicationofICcardandthejoinwithMISsystemofthefactory.Keywords:Salesmanagementsystem；ICcard,；Network1IntroductionThesalesworksisonekeystageinthewholeenterpriseoperation,whichimportanceismoreandmoreobviousinthetideofmarketeconomy.“Marketsurroundedbyenterprises”fullyshowsthesalescenterpositionintheenterpriseactivities.Atpresent,theenterprisesalesmanagementlevelandmarketingsystemdirectlyinfluencethesalessituationofproductsandthebenefitsofproductiveoperation.Thetraditionalsalesflowandmanagementmodestillhavetimecolorsofplannedeconomyandmanydisadvantageswhicharemainlyrepresentedasfollows.Traditionalsalesflowandmanagementmodehavetoomanystagesandlowefficiencyandareeasytomakemistakes,whichbringsmanyinconveniencestoclients.Thebusinessmanagementcannotbestandardized,andmanagementfunctionandoperationfunctionhaveblurryborderlines,soitisdifficulttobalancestrengtheningmanagementandservicingclients.Businesspersonnelareimmersedinthebusinessworksandcannotbinduptomarketdevelopment.Thecapitalreturnandsalesoperationsituationhavebaddiaphaneityandreal-timecharacter,whichisnotconvenienttosuperviseandcontrol,andiseasytoproduceleaksandunnecessarycapitaloccupation.Thestatisticalreportformshavelargequantitiesanddifferentsourcesandformats,whichofteninducesmutualconflictsbecauseofdifferentprovenances.Theappliedlevelofcomputerislow,whichonlylimitstobillprintsandmaterialmanagement,andthesharingdegreeofinformationisverylow,andthediaphaneityandreal-timecharacterarebad,sotheleaderslackreliablereferencestomakedecisions.Tomakethesellingofourfactorycloselyfollowthedevelopmentsofthemarketeconomy,thefactorydirectorputsforwardreformingpresentmode,strengtheningmanagement,emphasizingmarketdevelopment,improvingservicesandservicingclients.Therefore,combiningcharactersandpracticesofoursalesworks,weshouldfacethedevelopmentsofmarketeconomy,useforeignadvancedexperiencesasreferences,firstlyestablishsalesmanagementsystemandactualizethemodernizationofsalesprocessandmanagementwhenpreparingtoconstructJinanRefineryelectronicinformationtechnologyapplicationproject.Ourmainmissionsandaimsarethefollowingfouraspects.Establishingasetofsafe,reliableandperfectsalesmanagementsystem,reasonablyadjustingthefunctionalborderlinesbetweenmanagementandoperation,realizingmicrocomputer,systematization,networkandscientificsalesmanagementworks,combiningwithfactoryinformationsystemandfullyenhancingthemodernizationlevelofenterprisemanagement.Strengtheningmanagement,unifyingprovenances,ensuringnormativeandperfectdatamanagement,detailedanduniformreportforms,exactlyreflectingthesalesandcapitalsituationoftheenterprise,enhancingtheobjectivity,real-timecharacteranddiaphaneityofinformationfeedback,buildingupleaksandreducinglosses.EstablishingICcardappliedmanagementsystem,realizingpickingupthegoodsbycards,andofferingconvenientand61ModernAppliedSciencefastservicesforclients.Providingcorrespondingsalesanalysis,establishingcorrespondingleaderinquirysystem,andofferingreferencesforenterpriseforwarddecision-making.2Totalproject2.1SystemmodeThesystemmodeisthemostpivotalfactortodecidewhetherthesystemcanbesuccessful.AccordingtotheaimthatJinanRefinerysalesmanagementinformationsystemconstructionwantstorealize,combiningwiththerequirementsofmarketeconomyandthedirectionofenterpriserestructuring,throughalmosthalfyear’sargumentation,weestablishthesystemmodewhichtakesmarketasthecentertorealizetheseparationofsalesbusinessmanagementandoperationandstrengthenmarketdevelopments,whichtakesclientsasthecentertoreasonablyadjustthedistributionsofsalesspots,andestablishsalesandfinancialcentralbusinesscenter,whichtakescapitalasthecentertoconnectsalessystemandfinancialsystemandstrengthenfinancesupervision.Accordingtothismode,aimingatthesituationthatourfactoryhasthreetransportmeansincludingrailway,autoandpipetransportationsatthesametime,wedecidetoadopttwooperationandmanagementmodes.Torailwaytransport(pipetransport)means,thefactorywilltransactconsignmentprocedures,andbecausethisworkismainlyrepresentedasmanagement,sothetradeprocessiscompletelymanagedbynetwork,andtheoperationflowisthatwhentheplannersetsdownsalesplan,thebillofgoodsneedingrailwaytransportwillbedownloadedtothetransportdepartmentmanagementsystem,andthetransportdepartmentcarriesouttherailwaytransportplanaccordingthisbillandreturnstheresultstotheplannersystemtoadjust,andiftheplanhasbeencarriedout,thebillwillbeasimplementingplanandbedownloadedtotherailwaycontrolorrailwayshippingorrailwaymeasuresystem,andwhenthevehiclesarrives,theshippingplantwillimplementshippingandinformqualitysupervisiondepartmenttoinspect,measureandweighupandthecontroldepartmentallowsdeparture.Afterthis,businesspersonneltransactsuser’scarriagesorinsurancesandgoodsinvoicesaccordingtotheimplementingplanandtheshippingsituationsofvehicles,andchargesaccountinthefinancedepartmentafterclientreturnsfunds,andthebusinesspersonnelandplannercanmanagethecapitalreturnsatanymoment.Thepipetransportiseasierthanthis,sowedon’tdescribeitagain.Toautotransportmeans,consideringthecharactersofdispersivespots,toomanybatches,proceduretransactedbytheclienthimself,toconvenientforclient,weadoptmanagementcombiningcardwithnetworkinthetradeprocess.Aimingatthoseunreasonableaspectsintheformermodesuchasbusinesspersonnel’stwofunctionsofmakingoutinvoicesandcontactingbusinessmixing,distributionofsalesoperationaccordingtoproductkinds,decentralizationoftradeworkinthefinancedepartment,salesbusinessoffice,variouspickingspotsandweighingspots,weadoptthemodewhichseparatesthebusinesspersonnel’sdoublefunctionsofmakingoutinvoicesandcontactingbusinessandreserveshisrightofinvoicecontrol,andcentralizesthefunctionoffinancialbalanceandthefunctionofmakingoutinvoicetosellandpickupgoodsatthelocale.2.2NetworkprojectAsoneimportantsubsystemoffactoryCMIS,salesmanagementsystemindependentlyformsanetwork,whichadopts100Mfastinternet,ATMexchangetechnology(fibertrunk/twisted-pair/specialMODElinetogether)andclientcomputer/servermode,introducesICcardtechnology,combinesshippingspotterminalbythecardandnetwork,andconnectswithfactoryintegratedinformationmanagementsystemCIPROSthroughspecialport.2.3SoftwareandhardwareenvironmentThemainhardwarefacilitiesofthissystemincludetwosetsofservers(doublecomputerhotbackup),nineteensetsofclientcomputers(IBMPC),tensetsofPOS(S900/i),tensetsofICcardread-writemachine(ICT800)whichICcardsareCPUcardswithperfectinformationencryptingsystemandfirmandhighsecurity,andotherrelativesupportingequipmentssuchasprinterandmodem.ThebasiccomposingofthesystemincludesthatserversuseWindowsNT4.0OperationsystemandORACLEEnterprise7.3Server,clientcomputersuseWindows95OperationSystemandORACLEEnterprise7.3Client,andthecommunicationsbetweenserversandclientcomputersarerealizedbyTCP/IPagreements.2.4DevelopmenttoolThemaindevelopmenttoolusesPowerBuilder6.0/C++(PowerBuilderisthedevelopmenttoolspeciallydesignedforenterpriseclient/servermodeapplicationprogramsbySybaseCorporation,anditsupportsmanifoldplatformsandpossessestheabilitiestodevelopapplicationprogramsamongdifferentplatforms).3Systemdesign3.1DesignprinciplesofsystemFacingmarket,strengtheningmanagement,andactualizingscience,standardizationandnetwork.Centralizingtowork,unifyingservicing,simplifyingprocedures,servicingclientsandimprovingservices.Holdingreasonablefactorsintheformersalesflowandmanagementmode,daringtoreform,properlyadjusting,separatingthebusinesspersonnel’sdoublefunctionsofmakingoutinvoicesandcontactingbusinesses,reservinginvoicescontrolrightofbusinesspersonnel,centralizingfunctionsoffinancialbalanceandselling,pickingupgoodsandmakingupinvoices,realizingtheseparationofmanagementandoperation,andemphasizingmarketdevelopment.Puttingthetradeandmanagementinformationonthenetworktimely,andensuringthereal-timecharacter,diaphaneityandsecurityofthetradeprocessanddata.Asonesubsystemoffactoryinformationmanagementsystem,salesmanagementsystemmustinsuretheconnectionwiththewholenetworksystemofthefactory,avoidrepeatconstructions,andconsidertheexpansibilityofthesystem.Underthepremiseofensuringtechnologyandadvancedfacilities,weshouldinsistonthepracticalityprincipleandreducetheinvestmentsofthesystem.3.2FunctionandstructuredesignofsystemAccordingtothenewdemonstratedsalessystemmode,combiningthepracticalsituationsofJinanRefinery,thewholesalesmanagementsystempossessesfourfunctionsincludingsalesplanmanagement,sale/balancemanagement,picking/consignmentmanagementandfinance/statistic/inquirydecision-makingmanagement(seeFigure1).Asthechiefandcontrolcenterofthewholesalesmanagementsystem,thesalesplanmanagementsystemmainlytakeschargeofthefollowingaspects.Makingandadjustingsalesplansaccordingtotheproductionplanestablishedbythefactoryplandepartment.Adjustingandimplementingsalesplansaccordingtotheimplementationandproductionrepertoryofrailwayplans.Signing,modifyingandimplementingselfproductsalescontracts.Managingcontrolinformationofsalestradeoperationaccordingtoclients’reputationsandmarketsituations.Managingpricesandrelativepreferentialpolicies.MakingandissuingICcardsandmanagingtheiruses.Managingclients’files.(2)Thesale/balancemanagementsystemmainlytakeschargeofthefollowingaspects.Drawinginorrefundingusers’capitalsandfillingmoneyintotheusercardsanddrawingmoney.Managingsalespickingandconsignmentprocedures.Balancingandmanaginginvoices.Managingusers’inquiry.(3)Thepicking/consignmentmanagementsystemmainlytakeschargeofthefollowingaspects.Collectingdataofconsignmentquantitiesandmanagingnetwork.Realizingdistribution/consignmentoperationsaccordingtotheinformationofusercards.Managingtheinquiriesofusercardinformation.Makingstatisticofentering/consignmentsinownspot.Railwaycontrolandshippingmanagement.Othermanagementsystemssuchasqualityinspectionsystem.(4)Thefinance/statistic/inquirydecision-makingmanagementsystemmainlytakeschargeofthefollowingaspects.Salesaccountscredenceandstatisticmanagement.Supervisionofsalesoperationdataandcollectionstatisticandsalessituationanalysis.Inquiryofsalesinformationforrelativedepartments.Factorydirectorinquirysystemwhichcanbereferencestomakedecisionsforfactoryleaders.3.3ModuledesigndiagramofsystemThemoduledesigndiagramofthesystemisseeninFigure2.3.4ModulefunctionaldesignofappliedsoftwareDesignofdatabaseapplicationandmaintenancemanagementsystemDictionarymaintenance,whichincludesnetspotmanagement,operatormanagement,productcodingmanagement,businesspersonnelmanagement,purviewmanagement,plancodingmanagement,provincialcodingmanagement,invoiceindexmanagement,productvarietypurviewmanagementofbusinessnetspots.Systeminitializationmanagement.Datasettlementanddatacodesmanagement.Dailybalance/monthlybalance/yearlybalancemanagement.Productsdailyrepertorymanagement.Dailyoutputandselfusingquantitiesmanagement.Datacopyingandrecoveringmanagement.DesignofICcardinitializationsystemAcceptingemptycardaccordingtoitstransportpasswordandthecontentofbatchcard.Creatingkeys.Establishingfilestructure.Creatingcardnumber.Dispersingkeys.Explanation:Allcardsneedtobeinitializedbeforetheyaresenttousers,andtheinitializationincludesestablishingdatafilesandwritingcardpasswordandotherrelativekeysintothecard.DesignofsaleandstatisticNACmanagementsystemSigningin/outcommunicationflowmanagement.Blacklistmanagement.POSpickingvarietiesmaintenancemanagement.Pickingflowmanagement.Dial-upmanagement.LoadingandinstallingofPOSapplicationsystem.Explanation:AsonepartofPOSsystem,NACisusedfordatatransmissionbetweenfrontPOSmachineandbackdatabase.DesignofsalesplannermanagementsystemMakingsalesplanswhichincludeheavyoilscheme,liquefiedpetroleumgasscheme,schemesofgasoline,keroseneanddieseloil,selfmonthlyscheme.Makingrailwaytransportplanswhichincludemonthlyplanofproductsofgasoline,keroseneanddieseloil,addedplanofproductsofgasoline,keroseneanddieseloil,monthlyplanofheavyoilandasphalt,addedplanofheavyoilandasphalt.Planstatisticmanagementswhichincludeconsignmentofnationalplanproducts,consignmentofselfproducts,accomplishmentofkeroseneresources,implementationofkerosenesupplyplan,salesseasonreportoffinishedoil,heavyoilandliquefiedpetroleumgas,comprehensivereportformsofmaterialsupplystatistics.Codemaintenancemanagementswhichincludeuserslistofkerosenesupplyimplementationtable,productslistofmaterialsupplystatisticcomprehensivereporttable,userslistofheavyoilplan,userslistofliquefiedgasplan,provinciallistofschemeplanofgasoline,keroseneanddieseloil,userslistofvariousrailwaytransportplan.Pricemanagementswhichincludepresentplannedpricemanagementofautotransportproducts,presentselfsellingpricemanagementofautotransportproducts,presentpricemanagementofrailwaytransportproducts,andpresentpricemanagementofpipetransportproducts.Users’filesmaintenanceandmanagement.Explanation:Thesalesplanmanagementisonemanageablefunctionofsalesmanagementsystem.DesignofsalescontractmanagementsystemContractcataloginquirymanagement.Signingcontractmanagement.Performingcontractmanagement.Purchaseandsaleagreementcataloginquirymanagement.Purchaseandsaleagreementmanagement.DesignofsalesbusinesspersonnelmanagementsystemClientfilesmaintenancemanagement.Businessmanagementswhichincludepickingplanmanagement,salespurviewmanagement,andoverdraftallowancemanagement.Railwaytransportinvoicemanagementswhichincludeproductinvoicemanagement,railwaycarriageinvoicemanagement,railwaytransportgoodsinvoiceregister,invoiceinquiry,value-addedtaxinvoicecollection,copyinganddeclaringtaxmanagement,andleavingfactorybillsmaintenanceofshippingproducts.Codetablemaintenanceswhichincludeselfusersetting,productvarietybillofpickingplan.Statisticinquirymanagementswhichincludessalesplaninquiry,productpriceinquiry,dailyconsignmentstatistic,railwaytransportconsignmentstatistic,invoicestatistic,productrepertorystatistic,comparisonbetweenautotransportconsignmentandinvoices.Systemmaintenanceswhichincludemonthenddisposal,unlockinggoldentaxcard,lockinggoldentaxcard,settingparametersofgoldentaxcard.DesignofpipetransportmanagementsystemPipetransportplanmanagement.Pipetransportleavingfactorybillsmanagement.Pipetransportbalancemanagement.Statisticmanagement.Maintenancemanagementswhichincludeunlockinggoldentaxcard,lockinggoldentaxcard,settingparametersofgoldentaxcard.Taxcontrolinvoicesmanagement(printing/canceling/balancing).Value-addedtaxcollection.DesignoftransportandsalesectiontransportdepartmentmanagementsystemMonthlyvehicledemandplanmanagement.Dailyvehicleuseplanmanagement.Dailyvehicleadmissioninformingmanagement.Goodstransportbillsmanagement.Transportdailyreport/monthlyreportmanagement.Usermaintenance.Spots/bureausarrivalmaintenance.Productsmaintenance.Self-providedautosmanagement(autorentingmanagement,autorentingfeesmanagement,servicingmanagement,servicingfeesmanagementandsoon)DesignoftransportandsalesectionchiefmanagementsystemComprehensiveinquirymanagementswhichincludeday/month/yearsalesinquiry,salesplaninquiry,contractinquiry,agreementinquiry,invoicestatistic,railwaytransportconsignmentsstatistic,priceinquiry,userinquiry,fundsreturnstatisticinquiry,comparisonbetweenautotransportconsignmentsandinvoices,productrepertory.Sellingsupervision.Specialfavorsmanagement.DesignoffactorydirectorinquirymanagementsystemSalesplaninquiry.Salesstatisticinquiry.Salesfinancialincomeandexpensesinquiry.Salesanalysisinquiry.Qualityinspectionstatisticinquiry.DesignofbusinesswindowsalesmanagementsystemCardsmanagementswhichincludeusercardissuance,pickingcardissuance,cardpasswordmanagement,lossreportingandcanceling,cardlogout,cardidentification,usercardwithdrawing,cardoperationinquiry.Batchbillmanagementswhichincludebatchbillediting,batchbillprinting,batchbillinquiry,batchbillcanceling,batchbillbalancing,batchbillwithdrawing,batchbillpriceadjusting,editingbatchbillpickingcard,transactingnewbatchbillpickingcard.Invoicesmanagementswhichincludeinvoiceselectionandprinting,invoiceinquiry,invoicecanceling,invoicebalancing,invoicestatistic,taxreportofgoldentaxcard.Pickingcardbalance.Businessstatisticinquirymanagementswhichincludecapitaluses,useraccountchecking,productsalesstatistic,productsmonth/yearsalesanalysis.Statisticreportformsmanagementswhichincludesalesday/monthreport,userpurchaseday/monthreport,consignmentreportforms,unprintedinvoicesandreportforms.Systemmaintenanceandabnormaloperationtreatmentswhichincludecommunicationportsetting,abnormaloperationrecord,unlockinggoldentaxcard,lockinggoldentaxcard,portsmanagementofaccountingsystem.Saleswindowmanagementsystemofagencyshipping(subsystem),whichincludesclientfilesmaintenanceandusercardissuance,pickingediting(carnumber,variety,price,quantity,andmoney),balance,taxcontrolinvoicesmanagement,portsmanagementofaccountingsystem,value-addedinvoicecollection.Saleswindowmanagementsystemofgasproducts(subsystem),whichincludesclientfilesmaintenancemanagement,pickingediting(carnumber,variety,price,quantity,andmoney),batchbillmanagement,invoicemanagement,operationinquiry,statisticreportformsmanagement,systemmaintenancemanagement,taxcontrolapplicationmanagement,portsmanagementofaccountingsystem,value-addedinvoicecollection.Explanation:Thebusinesswindowmanagementsystemisthemainstageofthesalessystem,wheretwosubsystemsofsaleswindowmanagementsystemofagencyshippingandsaleswindowmanagementsystemofgasproductsaredesignedaccordingtoactualsituationsofourfactory.Designofbusinesswindowfi