版權(quán)說明:本文檔由用戶提供并上傳,收益歸屬內(nèi)容提供方,若內(nèi)容存在侵權(quán),請進(jìn)行舉報或認(rèn)領(lǐng)
文檔簡介
BasicModuleofVocationalEnglishVolume2Unit匯報人:2023-12-12目錄CONTENTSUnit1WelcometoOurSchoolUnit2CanIHelpYou?Unit3Howmuchisit?Unit4IhaveaheadacheWhat'sthematterwithyou?01Unit1WelcometoOurSchoolGreetingtoexpresswelcomeandintroduceoneselfIntroductiontointroduceoneself,includingname,position,andworkresponsibilitiesGreetingcardstosendgreetingcardstoothers,includingelectronicandpapercardsGreetingandIntroduction030201Schoolschedule01tointroducetheschool'steachingschedule,includingdaily,weekly,andsemesterschedulesCourseselection02tointroducetheschool'scourseselectionprocess,includingcourserequirements,courseselectionmethods,andcourseevaluationmethodsExtracurricularactivities03tointroducetheschool'sextracurricularactivities,includingsports,culture,andsocietyactivitiesSchoolLife03Clubandorganizationactivitiestointroducetheactivitiesofclubsandorganizations,includingtheirfunctionsandsignificance01Clubstointroducetheschool'sclubs,includingtheirtypes,functions,andoperationmethods02Organizationstointroducetheschool'sorganizations,includingtheirtypes,functions,andoperationmethodsClubsandOrganizations02Unit2CanIHelpYou?Whencustomersenterthestore,theymayinquireaboutinformationabouttheproduct,suchasprice,size,color,etc.Thesalespersonshouldbeabletoprovideassistanceandanswerthesequestions.Basedoncustomerneedsandpreferences,storestaffshouldbeabletorecommendsuitableproducts.Thisrequiresthemtounderstandthecharacteristicsandadvantagesofdifferentproductsinordertoprovideusefuladvicetocustomers.Afterthecustomercompletesthepurchase,thesalespersonshouldassistthemwithcheckoutandpackaging.Thisincludesstepssuchascheckout,change,andpackagingtoensurethatcustomersleavethestoresatisfied.ProductconsultationProductrecommendationCheckoutandPackagingAttheStore123AttheRestaurantBookingandreception:Inarestaurant,bookingandreceptionarecrucialsteps.Thewaitershouldbeabletoacceptreservations,arrangeseating,andwelcomecustomerstotheirseats.OrderingandRecommendation:Afterthecustomersitsdown,thewaitershouldbeabletoprovideamenuandrecommendspecialtydishes.Theyneedtobefamiliarwiththevariousdishesonthemenuinordertoprovideprofessionaladvicetocustomers.Servingandservice:Onceacustomerplacesanorder,thewaitershouldensurethatthedishesareservedpromptlyandalwayspayattentiontothecustomer'sneeds.Theyshouldbeabletoprovideadditionalfood,drinks,orutensilsandsolveproblemsforcustomerswhenneeded.Bookingandreception:Inhotels,bookingandreceptionareequallyimportant.Thefrontdeskstaffshouldbeabletoacceptreservations,completecheck-inprocedures,andwelcomegueststocheckin.Provideinformationandadvice:Frontdeskstaffshouldbefamiliarwiththevariousfacilitiesandservicesofthehotelandbeabletoprovideusefulinformationandadvicetoguests.Thisincludesintroducingnearbyattractions,restaurants,andotherentertainmentactivities.Roomserviceandcleaning:Roomattendantsshouldbeabletoprovideguestswithbasicneedssuchascleanbedsandtoiletries,andensurethattheroomistidyandorderly.Ifguestsneedadditionaltowels,sheets,orotheritems,thewaitershouldbeabletoprovidetimelyassistance.AttheHotel03Unit3Howmuchisit?anactivityinwhichpeoplegotoastoretobuyclothesClothesshoppingchoosingclothingthatfitsone'sbodytypeandstylepreferencesFindingtherightfitbalancingthecostofanitemwithitsqualityanddurabilityQualityvs.pricetakingadvantageofseasonalsalesordiscountstogetbetterdealsSalesanddiscountsShoppingforClothesbuyingfoodandhouseholditemsfromastoreGroceryshoppingCreatingalistofneededitemstoensureallessaysarecoveredListmakingbasedonweeklyormonthlymedicalplans,purchasingthenecessaryingredientsMedicalplanningselectingfruits,vegetables,andotheritemsthatpromoteahealthylifestyleHealthychoicesGroceryShopping01020304CarbuyingResearchoptionsNegotiatingapriceVehicleinspectionPurchasingaCaraprocessofselectingandpurchasingavehicleforpersonalorbusinessusegatheringinformationaboutdifferentcarmodels,prices,andfeaturesNegotiatingwiththedealertogetthebestpossiblepriceforthecarinspectingthecar'sconditionandmechanicalsystemsbeforepurchase04Unit4IhaveaheadacheSummary:UnderstandthebasicknowledgeofdrugpurchaseanduseDetaileddescriptionClassificationofdrugs:prescriptiondrugsandover-the-counterdrugs,traditionalChinesemedicineandWesternmedicine,etc.Precautionsforpurchasingdrugs:Confirmthename,productiondate,usagemethod,anddosageofthedrug.Usageofdrugs:oral,topical,injection,etc.Sideeffectsandallergicreactionsofdrugs:Howtodealwithsideeffectsandallergicreactionsofdrugs.AtthePharmacySummary:Familiarwiththemedicalprocessandbasicknowledgeofdoctor'sdiagnosisandtreatmentDetaileddescriptionMedicaltreatmentprocess:appointment,registration,visit,examination,medicationcollection,andotherprocesses.Doctor'sdiagnosisandtreatmentprocess:Thedoctorinquiresaboutthepatient'scondition,conductsphysicalexaminations,diagnoses,andissuesprescriptions.Medicalprecautions:Howtodescribetheconditiontothedoctor,followthedoctor'sadviceandprescription.0102030405AttheDoctor'sOfficeSummary:UnderstandingthebasicknowledgeoforalhealthandvisitingdentistsDetaileddescriptionOralhealthknowledge:dailyoralhygiene,healthyoraldiet,etc.Theprocessofseeingadentist:appointment,registration,examination,diagnosis,treatment,andotherprocesses.Classificationandcausesoftoothache:Thecausesandclassificationsoftoothache,aswellascorrespondingtreatmentmethods.0102030405AttheDentist'sOffice05What'sthematterwithyou?BodyLanguageandNonverbalCommunicationNonverbalcommunicationreferstotheexchangeofinformationthroughlegalexpressions,eyecontact,post,style,andspatialrelationshipsBodylanguagecanexpressemotions,attributesandmessagesmoreeffectivelythanwordsIncrossculturalcommunication,itisessentialtobeawareofandsensitivetonon-verbalcues,asthesecanoftenaccommodatemessagesthataredifferentfromtheverbalmessageTheuseofbodylanguageandnon-verbalcommunicationcanhelptounderstandasenseofprofessionalismandbuildtrustinbusinessinteractions01020304Thetelephoneisaconvenientandeffectivewaytocommunicatewithclients,colleagues,andotherbusinesspartnersTelephoneCommunicationEffectivetelephonecommunicationskillscanenhancebusinessrelationshipsandimproveefficiency
溫馨提示
- 1. 本站所有資源如無特殊說明,都需要本地電腦安裝OFFICE2007和PDF閱讀器。圖紙軟件為CAD,CAXA,PROE,UG,SolidWorks等.壓縮文件請下載最新的WinRAR軟件解壓。
- 2. 本站的文檔不包含任何第三方提供的附件圖紙等,如果需要附件,請聯(lián)系上傳者。文件的所有權(quán)益歸上傳用戶所有。
- 3. 本站RAR壓縮包中若帶圖紙,網(wǎng)頁內(nèi)容里面會有圖紙預(yù)覽,若沒有圖紙預(yù)覽就沒有圖紙。
- 4. 未經(jīng)權(quán)益所有人同意不得將文件中的內(nèi)容挪作商業(yè)或盈利用途。
- 5. 人人文庫網(wǎng)僅提供信息存儲空間,僅對用戶上傳內(nèi)容的表現(xiàn)方式做保護(hù)處理,對用戶上傳分享的文檔內(nèi)容本身不做任何修改或編輯,并不能對任何下載內(nèi)容負(fù)責(zé)。
- 6. 下載文件中如有侵權(quán)或不適當(dāng)內(nèi)容,請與我們聯(lián)系,我們立即糾正。
- 7. 本站不保證下載資源的準(zhǔn)確性、安全性和完整性, 同時也不承擔(dān)用戶因使用這些下載資源對自己和他人造成任何形式的傷害或損失。
最新文檔
- 福建省南平市太平鎮(zhèn)中學(xué)高二英語月考試題含解析
- 社區(qū)營銷的力量
- 2024汽車租運(yùn)合作條款及合同書版
- 啟航未來探索卓越之路
- 旅游未來共享發(fā)展
- 4 認(rèn)識萬以內(nèi)的數(shù) 第二課時(說課稿)-2023-2024學(xué)年二年級下冊數(shù)學(xué)蘇教版
- 個人借款協(xié)議:某公司財務(wù)支持協(xié)議版A版
- 外賬合同范本(2篇)
- 多繼承人遺產(chǎn)處理合同
- 12《慧眼看交通》(說課稿)統(tǒng)編版道德與法治三年級下冊
- 提優(yōu)精練08-2023-2024學(xué)年九年級英語上學(xué)期完形填空與閱讀理解提優(yōu)精練(原卷版)
- 中央2025年全國人大機(jī)關(guān)直屬事業(yè)單位招聘18人筆試歷年典型考點(diǎn)(頻考版試卷)附帶答案詳解
- 2024年度美團(tuán)平臺商家入駐服務(wù)框架協(xié)議
- 2024至2030年四氯苯醌項目投資價值分析報告
- DB4511T 0002-2023 瓶裝液化石油氣充裝、配送安全管理規(guī)范
- 《肝衰竭診治指南(2024版)》解讀
- 2025年集體經(jīng)濟(jì)發(fā)展計劃
- 房地產(chǎn)銷售主管崗位招聘筆試題及解答(某大型央企)2024年
- 足球D級教練員培訓(xùn)匯報
- 巖溶區(qū)水文地質(zhì)參數(shù)研究-洞察分析
- 三基三嚴(yán)練習(xí)題庫與答案
評論
0/150
提交評論