商務英語學習課件

BusinessEnglishLearningCourseware2023REPORTINGBasicknowledgeofBusinessEnglishBusinessEnglishcommunicationskillsBusinessEnglishapplicationscenariosCulturalBackgroundofBusinessEnglishBusinessEnglishCaseAnalysisRecommendedBusinessEnglishLearningResources目錄CATALOGUE2023PART01BasicknowledgeofBusinessEnglish2023REPORTINGDefinitionandcharacteristicsSummarywordsBusinessEnglish,abbreviatedasBE,referstoEnglishusedincommercialsettings.Ithasthecharacteristicsofprofessionalism,practicality,andclarity,andisanessentiallanguagetoolforglobalbusinesspeople.DetaileddescriptionTheDefinitionandCharacteristicsofBusinessEnglishSummarywordsBasicelementsDetaileddescriptionBusinessEnglishmainlyincludeslanguageknowledge,businessvocabulary,grammarstructure,communicationskills,andotheraspects.TheseelementsareinterrelatedandtogetherformthefoundationofBE.TheBasicElementsofBusinessEnglishLearningMethodsSummaryTherearevariousmethodsforlearningBusinessEnglish,includingclassroomlearning,self-study,practicalapplication,etc.Amongthem,practicalapplicationisoneofthemosteffectivemethods.Bysimulatingbusinessscenarios,role-playing,andothermethods,onecanbettergraspthepracticalapplicationofBE.DetaileddescriptionLearningMethodsforBusinessEnglishPART02BusinessEnglishcommunicationskills2023REPORTINGTheabilitytodeliverclear,coherentpresentationsinEnglish,withproperuseoflanguagestructuresandvocabularyFluencyinPresentationTheabilitytolistenattentivelyandunderstandthemessagebeingconveyed,askingclarifyingquestionswhennecessaryActiveListeningTheabilitytonegotiateeffectivelyinEnglish,understandingdifferentnegotiationstylesandtechniquesNegotiationSkillsBusinessEnglishSpeakingSkillsMemosandReportsTheabilitytowriteclear,consensusmemoriesandreportsinEnglish,highlightingkeyinformationandconclusionsBusinessProposalsTheabilitytocreatewellstructuredbusinessproposalsinEnglish,outliningthekeybenefitsandfeaturesEmailWritingTheabilitytocomposeprofessionalemailsinEnglish,followingstandardbusinessetiquetteandformattingBusinessEnglishWritingSkillsUnderstandingaccentsanddialoguesTheabilitytounderstanddifferentEnglishaccentsanddialogues,specificallythoseusedininternationalbusinessDistinguishingImportantInformationTheabilitytoquicklyidentifyandunderstandimportantinformationduringabusinessconversationVerbalCommunicationSkillsTheabilitytolistenactivelyandrespondappropriatelyduringphonecallsorfacetofaceconversationsBusinessEnglishListeningSkills

BusinessEnglishReadingSkillsComprehensionSkillsTheabilitytoreadandunderstandcomplexbusinessdocuments,reports,andarticlesinEnglishSpeedReadingTheabilitytoreadquicklyandeffectively,whilestillretainingkeyinformationCriticalReadingTheabilitytoanalyzeandevaluatethecontentofabusinessdocumentorarticle,identifyingstrengthsandweaknessesPART03BusinessEnglishapplicationscenarios2023REPORTINGBusinessNegotiationEnglishBusinessNegotiationEnglishisacriticalskillforprofessionalsininternationalbusinessItinvolveseffectivecommunicationandpotentialspeakingtechniquestoachievebusinessobjectivesBasiclanguageskills:Understandingandcorrectlyusingbusinessterms,vocabulary,andgrammarareessentialforeffectivecommunicationduringnegotiationsListeningandunderstanding:Successfulnegotiationrequirestheabilitytolistencarefullytotheotherparty'sperspectiveandunderstandingtheirneedsandinterestsPersistentspeaking:Learninghowtopresentargumentsinalogicalandculturalmanual,aswellastheabilitytonegotiateeffectivelyindifferentculturalsettingsBusinessConferenceEnglishBusinessConferenceEnglishisessentialforprofessionalswhoparticipateinmeetings,seminars,andconferencesItinvolvesclearandconsensuscommunicationtodiscoverideaseffectivelyOralpresentationskills:Learninghowtostructureapresentation,usingappropriatelanguage,andpresentationideasinaclearandcoherentmanActivelistening:Theabilitytolistenattentively,understandthemainpoints,andaskrelevantquestionstofurtherthediscussionInteractionandparticipation:Learninghowtocontributeeffectivelyduringgroupdiscussions,askprobingquestions,andmakemeaningfulcontributionstothediscussionBusinessemailwritingBusinessemailwritingisacriticalskillforprofessionalswhocommunicatefrequentlyviaemailItinvolveswritingclear,concise,andprofessionalemailstodiscoverideaseffectivelyWritingeffectiveemails:Learninghowtostructureanemail,usingappropriatelanguage,andformatemailstoreceiveinformationclearlyandprofessionallyEtiquetteandprotocol:Understandingthedosanddon'tofemailcommunication,soaswhentouseformalorinformationallanguage,andhowtoaddressrecipientsappropriatelyResponsetechniques:Learninghowtoreplytoemailseffectively,includinghowtohandlediversesituations,suchaswhenreceivingnegativefeedbackorrequestsBusinessreportwritingisessentialforprofessionalswhoneedtodocumenttheirwork,summarizeinformation,orreportonprojectprogressItinvolvesclear,consensus,andprofessionalwritingtodiscoverideaseffectivelyWritingstructure:LearninghowtoorganizeinformationlogicallyandpresentitinaclearandcoherentManner,includingheadings,subheadings,tables,charts,andfiguresasnecessaryBusinessreportwritingEnsuringthatallinformationprovidedisaccurateandreliable,withpropercitationsandreferencesUnderstandingtheappropriateuseoflanguage,vocabulary,andgrammarinbusinessreportwritingBusinessreportwritingLanguageusageFactualaccuracyPART04CulturalBackgroundofBusinessEnglish2023REPORTINGBusinessetiquette01IntheWest,businessetiquetteisimportantformaintainingprofessionalrelationshipsItinvolvesobservingothers,beingontime,andfollowingthroughonpromisesHierarchyandTitles02WesternbusinessculturevalueshierarchyandtitlesRespectisgiventothosewithhigherpositionsormoreseniorityDecisionmakingprocess03IntheWest,decisionmakingisoftenmorebottom-upEmployeesareresourcedtoprovideinputandsuggestions,anddecisionsaremadebasedondataandfactsWesternBusinessCulture要點三RespectforculturaldifferencesIninternationalbusiness,it'sessentialtorespecttheculturaldifferencesofothersThisincludesmeetings,communicationstyle,andbusinesspractices要點一要點二ProtocolandhierarchyInsomecultures,protocolandhierarchyareveryimportantIt'sessentialtoknowwhotoaddressfirstorwhohasthefinalsayindecisionmakingGiftsandentertainmentInsomecultures,giftgivingorentertainmentisanimportantpartofbusinessrelationshipsIt'sessentialtoknowwhatisappropriateandwhatisnot要點三InternationalBusinessEtiquette010203UnderstandingculturaldifferencesIt'sessentialtounderstandtheculturaldifferencesbetweenyourselfandyourbusinesspartnersThiswillhelpyouavoidmisunderstandingsandimprovecommunicationAdaptabilityCrossculturalcommunicationrequiresadaptabilityYouneedtobeabletoadjustyourcommunicationstyletomatchthatofyourbusinesspartnerBodylanguageBodylanguagecanbejustasimportantasthewordsyouuseIt'sessentialtobeawareofhowyourbodylanguagemightbeinterpreteddifferentlyindifferentculturesCrossculturalcommunicationskillsPART05BusinessEnglishCaseAnalysis2023REPORTINGSuccessfulNegotiationStrategiesThiscasestudyanalyzeshowsuccessfulnegotiationsuseeffectivecommunicationandstrategicplanningtoachievesuccessfuloutcomesinbusinesstransactionsNegotiationSkillsThiscasedeliversintothekeynegotiationskills,includinglistening,askingprobingquestions,andmakingeffectiveoffersandcounteroffersNegotiationStylesThiscaseexaminesdifferentnegotiationstyles,suchasaggressive,passive,andassertivestyles,andhowtheycanimpactthenegotiationprocessAnalysisofsuccessfulbusinessnegotiationcasesCaseAnalysisofEfficientBusinessMeetingsThiscasestudyexploreseffectivemeetingmanagementtechniques,includingsettingclearagendas,timeframes,androlesforparticipantsActiveListeningThiscaseexaminestheimportanceofactivelisteninginbusinessmeetingsandhowitcanimprovecommunicationandunderstandingMeetingProductivityThiscaseexploreswaystoincreasemeetingproductivity,suchasusingvisualaids,sourcingparticipation,andfocusingonkeyissuesMeetingManagementEmailEtiquetteThiscasestudycoversthedosanddon'tofbusinessemailetiquette,includingpropermeetings,closures,andprofessionaltoneEmailContentThiscasedeliversintoeffectiveemailcontent,includingclearmessages,specificrequests,andappropriatelanguagefortherecipientEmailResponseManagementThiscaseexamineseffectiveemailresponsemanagementtechniques,includingtimelyresponsesandhandlingmultiplethreads010203PracticalBusinessEmailWritingCaseAnalysisReportStructureThiscasestudycoversthestandardstructureofabusinessreport,includingexecutivesummary,methodology,results,andconclusionsReportWritingStyleThiscaseexplorestheappropriatewritingstyleforbusinessreports,emphasizingclarity,consistency,andobjectivityVisualElementsinReportsThiscaseexaminestheuseofvisualelementsinbusinessreports,suchastables,charts,andgraphs,toenhanceunderstandingandimpactExcellentBusinessReportCaseAnalysisPART06RecommendedBusinessEnglishLear