酒店前臺英語面試abc

酒店前臺英語面試abc795.Therearenotmanyforeignguestsinthehotel.AsanEng－lishmajor，I'dliketotakeamorechallengingjob.That'sthereasonwhyIwanttocomehereforajob.

我們那家賓館沒有多少外國客人，作為一名英語專業(yè)的學(xué)生，我想做一些更具挑戰(zhàn)性的工作。這確實是我什么緣故要來此應(yīng)聘的緣故。

796.Howlonghaveyoubeenworkingthere？

你在那兒干多長時刻了？

797.I'vebeenworkingtheresince1996.

我從1996年起就在那家賓館工作。

DialogueA

（I=Interviewer主試人A=Applicant申請人）

A：Excuseme.MayIseeMr.JohnWatt，themanager？

I：It'sme.WhatcanIdoforyou？

A：Ihavecomeatyourinvitationforaninterview.Nicetomeetyou，MrWatt.

I：Nicetomeetyou，too.Pleasesitdown.

A：Thankyou，Sir.

I：I'veinvitedseveralcandidatestocometoday.Youarethefirstonetohavearrived.Ihopethattheearlybirdwillcatchtheworm.

A：Ihopeso.

I：MayIhaveyourname？

A：IamBeijiangZhang.

I：Howdoyouspellyoursurname？

A：Zhang——Z.H.A.N.G.

I：Nowtellmewhatuniversityyouweregraduatedfrom.

A：IwasgraduatedfromNanjingUniversity.

I：Whatwasyourmajorintheuniversity？

A：MymajorisEnglish.

I：NowonderyouspeakEnglishsofluently.

A：Thankyouforyourcompliment，sir.

I：Whereareyouworkingnow？

A：I'mworkingatBaodaoHotel.

I：Iwouldlikeyoutotellmesomeofwhatyouhavebeendoingrecently.

A：OK.EverydayIgotoworkontimetoguaranteetheproperoperationofthefrontdesk.Weacceptbooking，tellaboutroomrates，findouthowthebillwillbepaidandhelpthegueststocheckinandcheckout.Whensomeguestswanttohavecancellations，changeroomsorextendareservation，weshouldalwaysofferourhelpwithcourtesy.

I：Inwhatwaydomostclientscheckout？

A：Mostclientscheckoutbycreditcard，traveller'schequesorMasterCard.Ourhoteldoesn'tacceptpersonalcheques.

I：Howdoyoudealwithareservationmix－up？

A：Ifwearebookedsolid，Iwouldfirstofallapologizetotheclientsforthismistake.ThenI'llaskthemtorestonthechairswhileIcontactanotherhotelforthem.

I：Whatwouldyoudoiftheguest'stotalbillexceedsthecreditlimit？

A：Iwouldaskiftheguestiswillingtopaythedifferencebycash.Ifnot，I'lltrytogetpermissionfromtheofficewhichsetthelimittoextendcreditoverthatamount.

I：Youseemtohavedoneagoodjob.Whywouldyoucomeheretoapplyforthejob？

A：Oursisasmallhotel.Therearenotmanyforeignguestseveryyear.AsanEnglishmajor，I'dliketotakeamorechallengingjob.That'sthereasonwhyIwanttocomeandworkinyourhotel.

I：Howlonghaveyoubeenworkingthere？

A：I'vebeenworkingtheresince1996.

I：Couldyoutellmeyourexpectationinsalary？

A：TheaveragesalaryfordepartmentmanagersisOK.

I：Haveyougotanyotherextrarequirements？

A：No.

I：We'llgrantyouacommencingsalaryof3，500yuanamonth.Isthatacceptabletoyou？

A：Ithinkto.

I：Howcanwecontactyouaboutourfinaldecision？

A：Youcancallmeatthisnumberduringtheworkhours.

I：We'llgetintouchwithyoubynextMonday.Thankyou，Mr.Zhangforyourinterestinourhotel.

A：Thankyou，Mr.Watt.Ihopetoseeyouagain.

I：Ihopeso.

Notes注釋

1.It'sme.

我確實是。

2.Youarethefirstonetohavearrived.Ihopethattheearlybirdwillcatchtheworm.

你是第一個來到的，我期望捷足者會達(dá)到目的。

Theearlybirdwillcatchtheworm.

是一句諺語，譯為：早起的鳥兒有蟲吃。

3.NowonderyouspeakEnglishsofluently.

難怪你的英語如此流利。

Nowonder（that）…

難怪……，……不足為奇，如：

Hehadmadeathoroughinvestigation.Nowonderheknewsomuchaboutit.

他進(jìn)行了完全的調(diào)查，無怪他對此事了解專門多。

4.Thankyouforyourcompliment，sir.

感謝你的夸獎，先生。

5.TheaveragesalaryfordepartmentmanagersisOK.

部門經(jīng)理的平均工資即可。

WordsandExpressions

recentlyad.最近，近來

guaranteev.保證

thefrontdesk（賓館的）前臺工作

FrontOfficeManager前臺經(jīng)理

roomrates房間價格

checkin登記入住

checkout結(jié)賬

cancellationn.取消預(yù)訂

reservationn.預(yù)留、預(yù)訂

withcourtesy禮貌地，客氣地clientn.顧客，托付人

creditcard