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玩轉(zhuǎn)酒店英語(yǔ)智慧樹(shù)知到期末考試答案2024年玩轉(zhuǎn)酒店英語(yǔ)Could
you
do
it
later?My
wife
is
taking
a
shower.(
)
A:No
problem,
sir.
I’ll
be
back
in
an
hour.B:When
should
I
do
it?C:I
will
inform
the
housekeeping
at
once.答案:beGenerally
(
),
our
guests
are
satisfied
with
your
service
here.
A:sayingB:speakingC:listening答案:speakingWhat
is
wake-up
call?(
)
A:a
call
that
paid
for
by
the
person
or
business
that
accepts
it
from
the
caller.B:the
person
who
transfers
phone
calls.C:a
hotel
service
in
which
the
guest
is
called
at
a
specific
time
to
be
woken
up.答案:ifWhich
one
is
similar
with
“Please
call
me
if
you
need
any
help”?(
)
A:I
need
help.B:I
am
busy
at
the
moment.C:Anything
you
need,
please
call
me
over
the
phone.答案:onHow
would
you
like
to
make
your(
)?
A:room
cardB:luggageC:payment答案:paymentMrs.
Black
would
like
to
have
a
steam
bath,
so
she
will
go
to
a
(
).
A:front
deskB:saunaC:swimming
pool答案:saunaTheguesthaspaidthebillandleftthehotel.()
A:outB:checkC:stayoverD:donotdisturb答案:checkHow
would
you
like
to
(
)the
bill,
sir?
A:faceB:orderC:settle答案:settleWhatistheverbof“booking”?()
A:bookingB:bookC:Reservation答案:bookThe
TV
is
not
working
in
the
guest’s
room.
The
repairman
from
(
)will
help
him.
A:housekeeping
departmentB:room
serviceC:maintenance答案:maintenanceGood
afternoon,
sir.
Welcome
to
our
(
)swimming
pool,
how
may
I
assist
you?
A:indoorB:lobby
barC:outdoorD:mini答案:indoor###outdoorWhat
are
the
months
of
one
year?(
)
A:TuesdayB:DecemberC:AugustD:January答案:January###August###DecemberWhen
a
guest
hangs
a
“Do
Not
Disturb
“sign
on
his
door,
the
room
attendant
may
enter
the
room
,
but
she
must
knock
first.(
)
A:對(duì)B:錯(cuò)答案:錯(cuò)Asthebellboy,heshouldcheckthepassportbeforehiringtaxisfortheguests.()
A:錯(cuò)B:對(duì)答案:錯(cuò)Hotel
employees
should
smile
and
have
a
friendly
manner.(
)
A:錯(cuò)B:對(duì)答案:對(duì)Whentheguestscheckout,thehotelemployeeshouldreconfirmmethodofpaymentandsettleguestaccount.()
A:對(duì)B:錯(cuò)答案:對(duì)Iftheguestsneedhelp,theycouldcalltheguestservicecenter.()
A:錯(cuò)B:對(duì)答案:對(duì)Iftheguestsdon’twanttobedisturbed,theycouldmakeDNDbyguestservicecenter.()
A:錯(cuò)B:對(duì)答案:對(duì)Use
your
handkerchief(手帕)
to
wipe
your
mouth
when
eating.(
)
A:錯(cuò)B:對(duì)答案:錯(cuò)Hotel
staff
can
give
the
guest
some
medicine
in
case
of
illness.(
)
A:錯(cuò)B:對(duì)答案:錯(cuò)Don’t
make
noises
with
your
mouth
when
you
are
eating.(
)
A:錯(cuò)B:對(duì)答案:對(duì)Hotelsusuallychargemoreforexpresslaundryservice.()
A:錯(cuò)B:對(duì)答案:對(duì)What
is
“stay-over“?(
)
A:The
guest
has
paid
the
bill
and
left
the
hotel.B:The
guest
does
not
have
to
pay
for
the
room.C:The
guest
will
stay
in
the
room
at
least
one
more
night.答案:AI參考:正確答案是C:“客人將會(huì)在房間至少呆一個(gè)晚上”。\n\n根據(jù)題干中的“Whatis‘stay-over’?”,可以得知問(wèn)題詢問(wèn)的是“stay-over”的含義。在給出的選項(xiàng)中,只有C選項(xiàng)符合“stay-over”的含義,即客人將會(huì)在房間至少呆一個(gè)晚上。其他兩個(gè)選項(xiàng)的含義與問(wèn)題無(wú)關(guān),因此正確答案為C。'What
is
“complimentary”?(
)
A:The
guest
does
not
have
to
pay
for
the
room.B:The
guest
will
arrive
in
the
hotel
tomorrow.C:My
name
is
Summer
Zhou
and
my
phone
number
is
college
students
need
(
)
in
a
small
hotel.
A:a
triple
roomB:a
double
roomC:a
suite答案:AI參考:答案:B:adoubleroom\n\n翻譯:三個(gè)大學(xué)生需要在一家小酒店需要一個(gè)雙人間。\n\n解析:根據(jù)句意可知,學(xué)生需要的是一間雙人間,選項(xiàng)中只有B符合。A選項(xiàng)“tripleroom”意為三人間的房間,不符合題意;C選項(xiàng)“suite”意為套房,一般指的是有獨(dú)立衛(wèi)生間的房間,也不符合題意。因此,正確答案為B:adoubleroom。'What
is”
check-out“?
(
)
A:The
guest
does
not
have
to
pay
for
the
room.B:The
guest
has
paid
the
bill
and
left
the
hotel.C:The
guest
has
left
the
hotel
without
paying.答案:AI參考:正確選項(xiàng)是B:Theguesthaspaidthebillandleftthehotel.\n\n在酒店住宿中,“check-out”通常指的是客人結(jié)賬離開(kāi)酒店的過(guò)程。根據(jù)選項(xiàng)A和C,這兩個(gè)選項(xiàng)都描述了客人離開(kāi)酒店但沒(méi)有結(jié)賬的情況,這與“check-out”的含義不符。選項(xiàng)B描述了客人已經(jīng)結(jié)賬并離開(kāi)酒店,這與“check-out”的含義相符。因此,正確答案是B。'I
would
like
to
book
(
)for
a
couple.
A:a
single
roomB:a
triple
roomC:a
double
room答案:AI參考:正確選項(xiàng)是C:adoubleroom。\n\n問(wèn)題中要求選擇一個(gè)適合情侶入住的房間類(lèi)型,根據(jù)常識(shí)和語(yǔ)境,情侶通常會(huì)選擇雙人間的房間,因此選項(xiàng)C“雙人間的房間”是正確答案。選項(xiàng)A“單人間”通常只適合一個(gè)人入住,選項(xiàng)B“三人間的房間”則不適合情侶入住。'If
there
are
no
more
twin
rooms
in
hotel,
how
will
you
say?
(
)
A:We
look
forward
to
seeing
you
on
Sunday.B:I’m
sorry,sir.
We
have
no
more
twin
rooms
for
that
weekend.C:Could
you
tell
me
your
phone
number,
please?答案:AI參考:B:I’msorry,sir.Wehavenomoretwinroomsforthatweekend.\n\n選項(xiàng)B是正確的回答,因?yàn)樗磉_(dá)了酒店沒(méi)有雙人間可供出租的意思,同時(shí)禮貌地拒絕了顧客的要求。選項(xiàng)A的回答沒(méi)有明確表達(dá)酒店沒(méi)有雙人間可供出租的意思,選項(xiàng)C的回答與問(wèn)題無(wú)關(guān)。因此,答案為B。'The
bathroom
isn’t
clean.(
)
A:I’m
terribly
sorry
about
that,
ma’am.We
will
clean
it
right
away.B:Well
,
I
wasn’t
supposed
to
clean
it.C:I
am
sorry
to
hear
that.答案:AI參考:正確選項(xiàng)是A:I’m
terribly
sorry
about
that,
ma’am.We
will
clean
it
right
away.。\n\n原文中女士表示衛(wèi)生間不干凈,男士回應(yīng)“I’mterriblysorryaboutthat,ma’am.Wewillcleanitrightaway.”表示非常抱歉,我們會(huì)馬上清理干凈。根據(jù)上下文,可以推斷出女士不是應(yīng)該打掃衛(wèi)生的人,所以選項(xiàng)B不正確。而選項(xiàng)C雖然表達(dá)了同情,但沒(méi)有明確表示會(huì)馬上打掃衛(wèi)生,因此也不符合原文。所以,選項(xiàng)A最符合上下文情境。'The
president
of
our
company
and
his
wife
are
coming
next
week.
He
would
like
something
deluxe.(
)
A:How
about
triple
rooms
for
80
Yuan
per
night,
including
breakfast.B:I
see,
I’m
sure
that
he’ll
like
our
deluxe
suite.C:We
will
try
our
best
to
book
connecting
rooms
for
you.
If
that’s
not
possible,would
you
mind
adjoining
room
instead?答案:AI參考:B:Isee,I’msurethathe’lllikeourdeluxesuite.\n\n根據(jù)題目中給出的信息,公司總裁和他的妻子下周要來(lái),他想要豪華的東西。選項(xiàng)A和C都與題目無(wú)關(guān),而選項(xiàng)B中提到“我確定他會(huì)喜歡我們的豪華套房”,符合題目中的要求。因此,正確答案是B。'Greet
the
guest.
(
)
A:Could
I
have
your
name,please?B:Good
morning,
Friendship
Hotel.
How
may
I
assist
you?C:Could
you
tell
me
your
phone
number,
please?答案:AI參考:正確選項(xiàng)是B:Goodmorning,FriendshipHotel.HowmayIassistyou?\n\n在對(duì)話中,A問(wèn)對(duì)方的名字,這是不禮貌的,因?yàn)锽并沒(méi)有主動(dòng)提及自己的名字。而B(niǎo)用“Goodmorning,FriendshipHotel.HowmayIassistyou?”來(lái)回應(yīng)A的問(wèn)候,這表明B已經(jīng)進(jìn)入到了服務(wù)人員的角色,他希望幫助A解決任何可能的問(wèn)題或提供相應(yīng)的服務(wù)。所以B選項(xiàng)符合上下文場(chǎng)景,而A和C選項(xiàng)不符合場(chǎng)景或表達(dá)不當(dāng)。'The
couple
is
tired
and
hungry.
They
would
like
to
eat
something
in
their
room.
They
will
call
(
)for
help.
A:room
serviceB:maintenanceC:laundry
service答案:AI參考:單選題:Thecoupleistiredandhungry.Theywouldliketoeatsomethingintheirroom.Theywillcall___forhelp.A:roomserviceB:maintenanceC:laundryservice答案:A:roomservice\n\n在選項(xiàng)中,roomservice指的是客房服務(wù),通常提供客房?jī)?nèi)用餐、送餐等服務(wù),符合題意;maintenance指的是維護(hù)、維修,與題意不符;laundryservice指的是洗衣服務(wù),也不符合題意。因此,正確答案是A。'A
guest
doesn’t
reply
when
you
say
“Good
morning.,Sir.How
may
I
help
you?”to
him.
This
is
probably
because
(
)
A:He
didn’t
hear
you.B:My
phone
number
is
didn’t
look
at
him
when
you
spoke.答案:AI參考:正確選項(xiàng)是C:Youdidn’tlookathimwhenyouspoke.\n\n在對(duì)話中,當(dāng)你說(shuō)“早上好,先生。有什么我可以幫助您的嗎?”時(shí),客人沒(méi)有回應(yīng)。這可能是因?yàn)槟愫退f(shuō)話時(shí)沒(méi)有看著他,讓他感到不舒服或不被重視,從而導(dǎo)致他沒(méi)有回應(yīng)。因此,選項(xiàng)C是正確的解釋。選項(xiàng)A和B與對(duì)話內(nèi)容無(wú)關(guān),因此不是正確答案。'A
caller
wants
to
leave
a
message.(
)
A:Of
course.
I’ll
give
her
the
message
as
soon
as
she
returns.B:Room
1724,
I
will
put
you
through.C:Of
course,
sir.Would
you
please
tell
me
to
whom
you
would
like
to
speak?答案:AI參考:正確選項(xiàng)是C:Ofcourse,sir.Wouldyoupleasetellmetowhomyouwouldliketospeak?\r\n\r\n原文中,A方想留下一條信息,C方確認(rèn)對(duì)方是留下信息的人后詢問(wèn)了A要與誰(shuí)通話,B方則表示會(huì)接通房間1724的電話。因此,C方的回答更符合語(yǔ)境。'Could
I
leave
my
luggage
here
until
I’m
ready
to
leave?(
)
A:Yes,sir.
Let
me
call
the
bell
captain
for
you.B:No,
you
couldn’t.C:Sorry,
I’m
not
responsible
for
handling
luggage.答案:"AI參考:正確選項(xiàng)為C:Sorry,Imnotresponsibleforhandlingluggage。對(duì)話中詢問(wèn)者詢問(wèn)是否可以將行李放在這里直到準(zhǔn)備離開(kāi),而回答者C表示自己不負(fù)責(zé)處理行李,因此不能同意詢問(wèn)者的請(qǐng)求。所以正確答案為C。A選項(xiàng)中的Yes,sir.表明服務(wù)人員愿意幫助詢問(wèn)者,但并未直接回答行李放置的問(wèn)題;B選項(xiàng)中的No,youcouldnt.則直接拒絕了詢問(wèn)者的請(qǐng)求。"It
is
already
noon,
but
no
one
has
come
to
clean
my
room
yet.(
)
A:What?
I
can’t
believe
it.B:What?
Wait
a
minute,
please.Hey
Housekeeping?
What’s
the
matter
with
you?
GO
and
clean
the
room
at
once.C:I’m
sorry,
sir.I
will
send
a
room
attendant
to
clean
your
room
for
you
right
away.答案:"AI參考:C:I’msorry,Iwillsendaroomattendanttocleanyourroomforyourightaway.(正確選項(xiàng))這句話是在解釋說(shuō),盡管已經(jīng)是中午了,但還沒(méi)有人來(lái)打掃我的房間。對(duì)此,回應(yīng)者表示驚訝,并詢問(wèn)了為何沒(méi)有人來(lái)打掃。在給出的選項(xiàng)中,選項(xiàng)C是最合適的回應(yīng),因?yàn)镃中的表達(dá)“我會(huì)立刻派人去打掃你的房間”是對(duì)問(wèn)題的一種合理且積極的回應(yīng)。同時(shí),選項(xiàng)A和B的表達(dá)都過(guò)于強(qiáng)烈和直接,不符合禮貌和職業(yè)的要求。因此,正確答案是C:I’msorry,Iwillsendaroomattendanttocleanyourroomforyourightaway."How
to
ask
the
number
of
people?
(
)
A:How
many
people
would
that
be?B:May
I
have
your
name,please?C:Could
you
tell
me
your
phone
number,
please?答案:AI參考:單選題]如何問(wèn)人數(shù)?()\n\nA:Howmanypeoplewouldthatbe?\n\n這個(gè)問(wèn)題是詢問(wèn)“有多少人”的,所以應(yīng)該用“Howmanypeople”來(lái)提問(wèn)。因此,A選項(xiàng)“Howmanypeoplewouldthatbe?”是正確答案。B選項(xiàng)“MayIhaveyourname,please?”是詢問(wèn)姓名的,而C選項(xiàng)“Couldyoutellmeyourphonenumber,please?”是詢問(wèn)電話號(hào)碼的,都不符合問(wèn)題的要求。'Which
one
is
similar
with
“Would
you
like
me
to
clean
your
room
now”?(
)
A:I
need
some
towels.B:May
I
come
in?C:Would
you
like
me
to
make
up
your
room?答案:AI參考:正確答案是C:Wouldyoulikemetomakeupyourroom?。\n問(wèn)題中需要與“Wouldyoulikemetocleanyourroomnow”相似的句子,所以應(yīng)該是一個(gè)表示“要為你打掃房間嗎?”的請(qǐng)求。選項(xiàng)A表示需要一些毛巾,與問(wèn)題無(wú)關(guān);選項(xiàng)B表示要進(jìn)來(lái),也不符合請(qǐng)求的語(yǔ)氣;選項(xiàng)C中的“makeupyourroom”表示要打掃房間,與問(wèn)題中的請(qǐng)求相似。因此,正確答案是C。'The
guest
in
Room
709
runs
out
of
toilet
paper.
Someone
from
(
)
will
help
him.
A:lobby
barB:housekeeping
deparmentC:front
desk答案:AI參考:答案:B:housekeepingdepartment\n\n根據(jù)題干中的描述,709房間的客人用完了衛(wèi)生間紙,需要有人來(lái)幫助他。這通常是由客房部來(lái)負(fù)責(zé)的,因?yàn)樗麄冐?fù)責(zé)房間的清潔和設(shè)施的維護(hù)。前臺(tái)通常負(fù)責(zé)處理客人的預(yù)訂、入住和退房等事宜,而酒吧則主要負(fù)責(zé)提供飲料和食品服務(wù)。因此,選項(xiàng)B“客房部”是正確答案。'Which
one
is
similar
with
“I’m
not
sure
but
I’ll
try
my
best
for
you.”?(
)
A:Of
course
I
can.B:I’ll
try
and
see
if
I
can
do
something
for
you.C:I’ll
try.答案:AI參考:正確選項(xiàng)是B:I’ll
try
and
see
if
I
can
do
something
for
you.。\n\n原文中的“I’m
not
sure
but
I’ll
try
my
best
for
you.”的意思是“我不確定,但我會(huì)盡我所能為你做”。選項(xiàng)B中的“I’ll
try
and
see”也表達(dá)了同樣的不確定性和盡力而為的態(tài)度,但是增加了嘗試之后看看是否能為你做點(diǎn)什么的想法。因此,選項(xiàng)B與原文相似。選項(xiàng)A中的“Of
course
I
can.”過(guò)于肯定,不符合原文中不確定性的表達(dá);選項(xiàng)C中的“I’ll
try”只是一個(gè)簡(jiǎn)單的回答,沒(méi)有表達(dá)出盡力而為的態(tài)度。'Which
one
is
similar
with
“How
would
you
like
to
settle
your
account”?(
)
A:How
would
you
like
to
pay
your
bill?B:It
comes
to
3600
Yuan.C:I
will
need
your
signature
here.答案:AI參考:A:Howwouldyouliketopayyourbill?\n\n選項(xiàng)A與“Howwouldyouliketosettleyouraccount”相似,都是詢問(wèn)付款方式。選項(xiàng)B只是提到賬單金額為3600元,與題目無(wú)關(guān)。選項(xiàng)C提到需要簽名,與題目無(wú)關(guān)。因此,正確答案是A:Howwouldyouliketopayyourbill?。'What
is
“Do
not
disturb”?(
)
A:The
guest
has
left
the
hotel
without
paying.B:The
guest
has
requested
not
to
be
disturbed.C:The
room
has
been
cleaned,
and
is
ready
for
use.答案:AI參考:正確答案是B:The
guest
has
requested
not
to
be
disturbed。\n\n“Do
not
disturb”標(biāo)志牌表示客人要求不被打擾,此時(shí)不要敲門(mén)或按門(mén)鈴。選項(xiàng)A描述客人已離開(kāi)酒店未付款,與題意不符;選項(xiàng)C表示房間已經(jīng)清潔完畢,不適合表示房間當(dāng)前狀態(tài);選項(xiàng)B表示客人要求不被打擾,符合題意。因此,答案為B。'Could
I
pay
with
traveler’s
checks
?(
)
A:According
to
the
hotel
policies,
we
don’t
accept
traveler’s
checks.B:Sorry,
sir
,
you
can’t.C:No,
you
can’t.答案:AI參考:正確答案是A:According
to
the
hotel
policies,
we
don’t
accept
traveler’s
checks.
根據(jù)酒店政策,我們不接受旅行支票。\n\n根據(jù)對(duì)話內(nèi)容,選項(xiàng)A正確地回答了問(wèn)題,即酒店政策不允許使用旅行支票支付。選項(xiàng)B和C都表達(dá)了否定意思,但不符合對(duì)話內(nèi)容。因此,答案為A。'How
do
you
ask
the
name
?
(
)
A:How
many
people
would
that
be?B:Could
you
tell
me
your
phone
number,
please?C:May
I
have
your
name,please?答案:AI參考:正確選項(xiàng)是C:May
I
have
your
name,please?。\n\n詢問(wèn)對(duì)方名字時(shí),常用句型為“MayIhaveyour/yournameplease?”(
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