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玩轉(zhuǎn)酒店英語(yǔ)智慧樹(shù)知到期末考試答案2024年玩轉(zhuǎn)酒店英語(yǔ)Could

you

do

it

later?My

wife

is

taking

a

shower.(

)

A:No

problem,

sir.

I’ll

be

back

in

an

hour.B:When

should

I

do

it?C:I

will

inform

the

housekeeping

at

once.答案:beGenerally

(

),

our

guests

are

satisfied

with

your

service

here.

A:sayingB:speakingC:listening答案:speakingWhat

is

wake-up

call?(

)

A:a

call

that

paid

for

by

the

person

or

business

that

accepts

it

from

the

caller.B:the

person

who

transfers

phone

calls.C:a

hotel

service

in

which

the

guest

is

called

at

a

specific

time

to

be

woken

up.答案:ifWhich

one

is

similar

with

“Please

call

me

if

you

need

any

help”?(

)

A:I

need

help.B:I

am

busy

at

the

moment.C:Anything

you

need,

please

call

me

over

the

phone.答案:onHow

would

you

like

to

make

your(

)?

A:room

cardB:luggageC:payment答案:paymentMrs.

Black

would

like

to

have

a

steam

bath,

so

she

will

go

to

a

(

).

A:front

deskB:saunaC:swimming

pool答案:saunaTheguesthaspaidthebillandleftthehotel.()

A:outB:checkC:stayoverD:donotdisturb答案:checkHow

would

you

like

to

(

)the

bill,

sir?

A:faceB:orderC:settle答案:settleWhatistheverbof“booking”?()

A:bookingB:bookC:Reservation答案:bookThe

TV

is

not

working

in

the

guest’s

room.

The

repairman

from

(

)will

help

him.

A:housekeeping

departmentB:room

serviceC:maintenance答案:maintenanceGood

afternoon,

sir.

Welcome

to

our

)swimming

pool,

how

may

I

assist

you?

A:indoorB:lobby

barC:outdoorD:mini答案:indoor###outdoorWhat

are

the

months

of

one

year?(

A:TuesdayB:DecemberC:AugustD:January答案:January###August###DecemberWhen

a

guest

hangs

a

“Do

Not

Disturb

“sign

on

his

door,

the

room

attendant

may

enter

the

room

,

but

she

must

knock

first.(

)

A:對(duì)B:錯(cuò)答案:錯(cuò)Asthebellboy,heshouldcheckthepassportbeforehiringtaxisfortheguests.()

A:錯(cuò)B:對(duì)答案:錯(cuò)Hotel

employees

should

smile

and

have

a

friendly

manner.(

)

A:錯(cuò)B:對(duì)答案:對(duì)Whentheguestscheckout,thehotelemployeeshouldreconfirmmethodofpaymentandsettleguestaccount.()

A:對(duì)B:錯(cuò)答案:對(duì)Iftheguestsneedhelp,theycouldcalltheguestservicecenter.()

A:錯(cuò)B:對(duì)答案:對(duì)Iftheguestsdon’twanttobedisturbed,theycouldmakeDNDbyguestservicecenter.()

A:錯(cuò)B:對(duì)答案:對(duì)Use

your

handkerchief(手帕)

to

wipe

your

mouth

when

eating.(

A:錯(cuò)B:對(duì)答案:錯(cuò)Hotel

staff

can

give

the

guest

some

medicine

in

case

of

illness.(

A:錯(cuò)B:對(duì)答案:錯(cuò)Don’t

make

noises

with

your

mouth

when

you

are

eating.(

)

A:錯(cuò)B:對(duì)答案:對(duì)Hotelsusuallychargemoreforexpresslaundryservice.()

A:錯(cuò)B:對(duì)答案:對(duì)What

is

“stay-over“?(

)

A:The

guest

has

paid

the

bill

and

left

the

hotel.B:The

guest

does

not

have

to

pay

for

the

room.C:The

guest

will

stay

in

the

room

at

least

one

more

night.答案:AI參考:正確答案是C:“客人將會(huì)在房間至少呆一個(gè)晚上”。\n\n根據(jù)題干中的“Whatis‘stay-over’?”,可以得知問(wèn)題詢問(wèn)的是“stay-over”的含義。在給出的選項(xiàng)中,只有C選項(xiàng)符合“stay-over”的含義,即客人將會(huì)在房間至少呆一個(gè)晚上。其他兩個(gè)選項(xiàng)的含義與問(wèn)題無(wú)關(guān),因此正確答案為C。'What

is

“complimentary”?(

)

A:The

guest

does

not

have

to

pay

for

the

room.B:The

guest

will

arrive

in

the

hotel

tomorrow.C:My

name

is

Summer

Zhou

and

my

phone

number

is

college

students

need

(

)

in

a

small

hotel.

A:a

triple

roomB:a

double

roomC:a

suite答案:AI參考:答案:B:adoubleroom\n\n翻譯:三個(gè)大學(xué)生需要在一家小酒店需要一個(gè)雙人間。\n\n解析:根據(jù)句意可知,學(xué)生需要的是一間雙人間,選項(xiàng)中只有B符合。A選項(xiàng)“tripleroom”意為三人間的房間,不符合題意;C選項(xiàng)“suite”意為套房,一般指的是有獨(dú)立衛(wèi)生間的房間,也不符合題意。因此,正確答案為B:adoubleroom。'What

is”

check-out“?

(

)

A:The

guest

does

not

have

to

pay

for

the

room.B:The

guest

has

paid

the

bill

and

left

the

hotel.C:The

guest

has

left

the

hotel

without

paying.答案:AI參考:正確選項(xiàng)是B:Theguesthaspaidthebillandleftthehotel.\n\n在酒店住宿中,“check-out”通常指的是客人結(jié)賬離開(kāi)酒店的過(guò)程。根據(jù)選項(xiàng)A和C,這兩個(gè)選項(xiàng)都描述了客人離開(kāi)酒店但沒(méi)有結(jié)賬的情況,這與“check-out”的含義不符。選項(xiàng)B描述了客人已經(jīng)結(jié)賬并離開(kāi)酒店,這與“check-out”的含義相符。因此,正確答案是B。'I

would

like

to

book

(

)for

a

couple.

A:a

single

roomB:a

triple

roomC:a

double

room答案:AI參考:正確選項(xiàng)是C:adoubleroom。\n\n問(wèn)題中要求選擇一個(gè)適合情侶入住的房間類(lèi)型,根據(jù)常識(shí)和語(yǔ)境,情侶通常會(huì)選擇雙人間的房間,因此選項(xiàng)C“雙人間的房間”是正確答案。選項(xiàng)A“單人間”通常只適合一個(gè)人入住,選項(xiàng)B“三人間的房間”則不適合情侶入住。'If

there

are

no

more

twin

rooms

in

hotel,

how

will

you

say?

(

)

A:We

look

forward

to

seeing

you

on

Sunday.B:I’m

sorry,sir.

We

have

no

more

twin

rooms

for

that

weekend.C:Could

you

tell

me

your

phone

number,

please?答案:AI參考:B:I’msorry,sir.Wehavenomoretwinroomsforthatweekend.\n\n選項(xiàng)B是正確的回答,因?yàn)樗磉_(dá)了酒店沒(méi)有雙人間可供出租的意思,同時(shí)禮貌地拒絕了顧客的要求。選項(xiàng)A的回答沒(méi)有明確表達(dá)酒店沒(méi)有雙人間可供出租的意思,選項(xiàng)C的回答與問(wèn)題無(wú)關(guān)。因此,答案為B。'The

bathroom

isn’t

clean.(

)

A:I’m

terribly

sorry

about

that,

ma’am.We

will

clean

it

right

away.B:Well

,

I

wasn’t

supposed

to

clean

it.C:I

am

sorry

to

hear

that.答案:AI參考:正確選項(xiàng)是A:I’m

terribly

sorry

about

that,

ma’am.We

will

clean

it

right

away.。\n\n原文中女士表示衛(wèi)生間不干凈,男士回應(yīng)“I’mterriblysorryaboutthat,ma’am.Wewillcleanitrightaway.”表示非常抱歉,我們會(huì)馬上清理干凈。根據(jù)上下文,可以推斷出女士不是應(yīng)該打掃衛(wèi)生的人,所以選項(xiàng)B不正確。而選項(xiàng)C雖然表達(dá)了同情,但沒(méi)有明確表示會(huì)馬上打掃衛(wèi)生,因此也不符合原文。所以,選項(xiàng)A最符合上下文情境。'The

president

of

our

company

and

his

wife

are

coming

next

week.

He

would

like

something

deluxe.(

)

A:How

about

triple

rooms

for

80

Yuan

per

night,

including

breakfast.B:I

see,

I’m

sure

that

he’ll

like

our

deluxe

suite.C:We

will

try

our

best

to

book

connecting

rooms

for

you.

If

that’s

not

possible,would

you

mind

adjoining

room

instead?答案:AI參考:B:Isee,I’msurethathe’lllikeourdeluxesuite.\n\n根據(jù)題目中給出的信息,公司總裁和他的妻子下周要來(lái),他想要豪華的東西。選項(xiàng)A和C都與題目無(wú)關(guān),而選項(xiàng)B中提到“我確定他會(huì)喜歡我們的豪華套房”,符合題目中的要求。因此,正確答案是B。'Greet

the

guest.

(

)

A:Could

I

have

your

name,please?B:Good

morning,

Friendship

Hotel.

How

may

I

assist

you?C:Could

you

tell

me

your

phone

number,

please?答案:AI參考:正確選項(xiàng)是B:Goodmorning,FriendshipHotel.HowmayIassistyou?\n\n在對(duì)話中,A問(wèn)對(duì)方的名字,這是不禮貌的,因?yàn)锽并沒(méi)有主動(dòng)提及自己的名字。而B(niǎo)用“Goodmorning,FriendshipHotel.HowmayIassistyou?”來(lái)回應(yīng)A的問(wèn)候,這表明B已經(jīng)進(jìn)入到了服務(wù)人員的角色,他希望幫助A解決任何可能的問(wèn)題或提供相應(yīng)的服務(wù)。所以B選項(xiàng)符合上下文場(chǎng)景,而A和C選項(xiàng)不符合場(chǎng)景或表達(dá)不當(dāng)。'The

couple

is

tired

and

hungry.

They

would

like

to

eat

something

in

their

room.

They

will

call

(

)for

help.

A:room

serviceB:maintenanceC:laundry

service答案:AI參考:單選題:Thecoupleistiredandhungry.Theywouldliketoeatsomethingintheirroom.Theywillcall___forhelp.A:roomserviceB:maintenanceC:laundryservice答案:A:roomservice\n\n在選項(xiàng)中,roomservice指的是客房服務(wù),通常提供客房?jī)?nèi)用餐、送餐等服務(wù),符合題意;maintenance指的是維護(hù)、維修,與題意不符;laundryservice指的是洗衣服務(wù),也不符合題意。因此,正確答案是A。'A

guest

doesn’t

reply

when

you

say

“Good

morning.,Sir.How

may

I

help

you?”to

him.

This

is

probably

because

(

)

A:He

didn’t

hear

you.B:My

phone

number

is

didn’t

look

at

him

when

you

spoke.答案:AI參考:正確選項(xiàng)是C:Youdidn’tlookathimwhenyouspoke.\n\n在對(duì)話中,當(dāng)你說(shuō)“早上好,先生。有什么我可以幫助您的嗎?”時(shí),客人沒(méi)有回應(yīng)。這可能是因?yàn)槟愫退f(shuō)話時(shí)沒(méi)有看著他,讓他感到不舒服或不被重視,從而導(dǎo)致他沒(méi)有回應(yīng)。因此,選項(xiàng)C是正確的解釋。選項(xiàng)A和B與對(duì)話內(nèi)容無(wú)關(guān),因此不是正確答案。'A

caller

wants

to

leave

a

message.(

)

A:Of

course.

I’ll

give

her

the

message

as

soon

as

she

returns.B:Room

1724,

I

will

put

you

through.C:Of

course,

sir.Would

you

please

tell

me

to

whom

you

would

like

to

speak?答案:AI參考:正確選項(xiàng)是C:Ofcourse,sir.Wouldyoupleasetellmetowhomyouwouldliketospeak?\r\n\r\n原文中,A方想留下一條信息,C方確認(rèn)對(duì)方是留下信息的人后詢問(wèn)了A要與誰(shuí)通話,B方則表示會(huì)接通房間1724的電話。因此,C方的回答更符合語(yǔ)境。'Could

I

leave

my

luggage

here

until

I’m

ready

to

leave?(

)

A:Yes,sir.

Let

me

call

the

bell

captain

for

you.B:No,

you

couldn’t.C:Sorry,

I’m

not

responsible

for

handling

luggage.答案:"AI參考:正確選項(xiàng)為C:Sorry,Imnotresponsibleforhandlingluggage。對(duì)話中詢問(wèn)者詢問(wèn)是否可以將行李放在這里直到準(zhǔn)備離開(kāi),而回答者C表示自己不負(fù)責(zé)處理行李,因此不能同意詢問(wèn)者的請(qǐng)求。所以正確答案為C。A選項(xiàng)中的Yes,sir.表明服務(wù)人員愿意幫助詢問(wèn)者,但并未直接回答行李放置的問(wèn)題;B選項(xiàng)中的No,youcouldnt.則直接拒絕了詢問(wèn)者的請(qǐng)求。"It

is

already

noon,

but

no

one

has

come

to

clean

my

room

yet.(

)

A:What?

I

can’t

believe

it.B:What?

Wait

a

minute,

please.Hey

Housekeeping?

What’s

the

matter

with

you?

GO

and

clean

the

room

at

once.C:I’m

sorry,

sir.I

will

send

a

room

attendant

to

clean

your

room

for

you

right

away.答案:"AI參考:C:I’msorry,Iwillsendaroomattendanttocleanyourroomforyourightaway.(正確選項(xiàng))這句話是在解釋說(shuō),盡管已經(jīng)是中午了,但還沒(méi)有人來(lái)打掃我的房間。對(duì)此,回應(yīng)者表示驚訝,并詢問(wèn)了為何沒(méi)有人來(lái)打掃。在給出的選項(xiàng)中,選項(xiàng)C是最合適的回應(yīng),因?yàn)镃中的表達(dá)“我會(huì)立刻派人去打掃你的房間”是對(duì)問(wèn)題的一種合理且積極的回應(yīng)。同時(shí),選項(xiàng)A和B的表達(dá)都過(guò)于強(qiáng)烈和直接,不符合禮貌和職業(yè)的要求。因此,正確答案是C:I’msorry,Iwillsendaroomattendanttocleanyourroomforyourightaway."How

to

ask

the

number

of

people?

(

)

A:How

many

people

would

that

be?B:May

I

have

your

name,please?C:Could

you

tell

me

your

phone

number,

please?答案:AI參考:單選題]如何問(wèn)人數(shù)?()\n\nA:Howmanypeoplewouldthatbe?\n\n這個(gè)問(wèn)題是詢問(wèn)“有多少人”的,所以應(yīng)該用“Howmanypeople”來(lái)提問(wèn)。因此,A選項(xiàng)“Howmanypeoplewouldthatbe?”是正確答案。B選項(xiàng)“MayIhaveyourname,please?”是詢問(wèn)姓名的,而C選項(xiàng)“Couldyoutellmeyourphonenumber,please?”是詢問(wèn)電話號(hào)碼的,都不符合問(wèn)題的要求。'Which

one

is

similar

with

“Would

you

like

me

to

clean

your

room

now”?(

)

A:I

need

some

towels.B:May

I

come

in?C:Would

you

like

me

to

make

up

your

room?答案:AI參考:正確答案是C:Wouldyoulikemetomakeupyourroom?。\n問(wèn)題中需要與“Wouldyoulikemetocleanyourroomnow”相似的句子,所以應(yīng)該是一個(gè)表示“要為你打掃房間嗎?”的請(qǐng)求。選項(xiàng)A表示需要一些毛巾,與問(wèn)題無(wú)關(guān);選項(xiàng)B表示要進(jìn)來(lái),也不符合請(qǐng)求的語(yǔ)氣;選項(xiàng)C中的“makeupyourroom”表示要打掃房間,與問(wèn)題中的請(qǐng)求相似。因此,正確答案是C。'The

guest

in

Room

709

runs

out

of

toilet

paper.

Someone

from

(

)

will

help

him.

A:lobby

barB:housekeeping

deparmentC:front

desk答案:AI參考:答案:B:housekeepingdepartment\n\n根據(jù)題干中的描述,709房間的客人用完了衛(wèi)生間紙,需要有人來(lái)幫助他。這通常是由客房部來(lái)負(fù)責(zé)的,因?yàn)樗麄冐?fù)責(zé)房間的清潔和設(shè)施的維護(hù)。前臺(tái)通常負(fù)責(zé)處理客人的預(yù)訂、入住和退房等事宜,而酒吧則主要負(fù)責(zé)提供飲料和食品服務(wù)。因此,選項(xiàng)B“客房部”是正確答案。'Which

one

is

similar

with

“I’m

not

sure

but

I’ll

try

my

best

for

you.”?(

)

A:Of

course

I

can.B:I’ll

try

and

see

if

I

can

do

something

for

you.C:I’ll

try.答案:AI參考:正確選項(xiàng)是B:I’ll

try

and

see

if

I

can

do

something

for

you.。\n\n原文中的“I’m

not

sure

but

I’ll

try

my

best

for

you.”的意思是“我不確定,但我會(huì)盡我所能為你做”。選項(xiàng)B中的“I’ll

try

and

see”也表達(dá)了同樣的不確定性和盡力而為的態(tài)度,但是增加了嘗試之后看看是否能為你做點(diǎn)什么的想法。因此,選項(xiàng)B與原文相似。選項(xiàng)A中的“Of

course

I

can.”過(guò)于肯定,不符合原文中不確定性的表達(dá);選項(xiàng)C中的“I’ll

try”只是一個(gè)簡(jiǎn)單的回答,沒(méi)有表達(dá)出盡力而為的態(tài)度。'Which

one

is

similar

with

“How

would

you

like

to

settle

your

account”?(

)

A:How

would

you

like

to

pay

your

bill?B:It

comes

to

3600

Yuan.C:I

will

need

your

signature

here.答案:AI參考:A:Howwouldyouliketopayyourbill?\n\n選項(xiàng)A與“Howwouldyouliketosettleyouraccount”相似,都是詢問(wèn)付款方式。選項(xiàng)B只是提到賬單金額為3600元,與題目無(wú)關(guān)。選項(xiàng)C提到需要簽名,與題目無(wú)關(guān)。因此,正確答案是A:Howwouldyouliketopayyourbill?。'What

is

“Do

not

disturb”?(

)

A:The

guest

has

left

the

hotel

without

paying.B:The

guest

has

requested

not

to

be

disturbed.C:The

room

has

been

cleaned,

and

is

ready

for

use.答案:AI參考:正確答案是B:The

guest

has

requested

not

to

be

disturbed。\n\n“Do

not

disturb”標(biāo)志牌表示客人要求不被打擾,此時(shí)不要敲門(mén)或按門(mén)鈴。選項(xiàng)A描述客人已離開(kāi)酒店未付款,與題意不符;選項(xiàng)C表示房間已經(jīng)清潔完畢,不適合表示房間當(dāng)前狀態(tài);選項(xiàng)B表示客人要求不被打擾,符合題意。因此,答案為B。'Could

I

pay

with

traveler’s

checks

?(

)

A:According

to

the

hotel

policies,

we

don’t

accept

traveler’s

checks.B:Sorry,

sir

,

you

can’t.C:No,

you

can’t.答案:AI參考:正確答案是A:According

to

the

hotel

policies,

we

don’t

accept

traveler’s

checks.

根據(jù)酒店政策,我們不接受旅行支票。\n\n根據(jù)對(duì)話內(nèi)容,選項(xiàng)A正確地回答了問(wèn)題,即酒店政策不允許使用旅行支票支付。選項(xiàng)B和C都表達(dá)了否定意思,但不符合對(duì)話內(nèi)容。因此,答案為A。'How

do

you

ask

the

name

?

(

)

A:How

many

people

would

that

be?B:Could

you

tell

me

your

phone

number,

please?C:May

I

have

your

name,please?答案:AI參考:正確選項(xiàng)是C:May

I

have

your

name,please?。\n\n詢問(wèn)對(duì)方名字時(shí),常用句型為“MayIhaveyour/yournameplease?”(

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