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12五月2024日本市場可樂產(chǎn)品分析報告英文FINGERPRINT–COKEHighLowCOKEINJAPANCapabilitiesLocalizesphysicalassets;bottlinganddistributionmanagedthroughalliances;bottlingalliancesaretypicallyinclusive17bottlersinJapanCreatesdirectdistributionsystemtostoresthroughbottlersOffersmarketing,manufacturing,andinvestmentsupporttopartners,whenneededHassupplyallianceswithMcDonaldsSpendshugeresourcesoninfluencerrelationshipsPartnerswithlocalagenciesformarketingcapabilities
(e.g.,Dentsu)CustomerpulldemandinproductpushJapanUsessegmentmarketingtounderstandcustomerbehaviorOrganizationStrongcommunityfeeltoCokeHoldsconventionsforbottlersDistributesbottlersmagazineCompensationiscompetitive–attractsgraduatesfromtopschoolsAlmost10%ofJapanofficeisforeigners–somedegreeoftensionwithlocalstaff;stillhas“uglyAmerican”syndrome;seniorJapaneseexperienceglassceilingJapanseenasstrongprogressionpath–CEOusedtoheadJapanProductAdaptsproductstolocalmarketsAlmost10%ofrevenuecomesfromJapan-specificproductsBrandsincludeGeorgiaCoffee,Sokenbicha,andAquariusBottlersguidedCokeintodevelopinglocalizedproducts“Fastfollower”strategy–quicklyfollowedleadofsmallerlocalplayerstoenterteaandcoffeedrinksCokemaintainsfullcontroloverproductcontentLaunchesnewtypesofproductsinJapan(e.g.,cannedsoupdrink)Middle
FarEastEuropeNorth
AmericaSales
$Billions1993199519971999Performance/backgroundLeversforsuccessOtherMarketinformationMarketisverycompetitive–morethan7,000softdrinksaresoldinJapanby500manufacturersVendingmachinesaccountfor>50%ofsoftdrinksalesCompanyinformationCokeisthemarketleaderinJapanJapanisaveryprofitablemarketforCoke(potentiallythemostprofitable)Maintains>900,000vendingmachines,2xthenumber
ofcompetitorsProductsCoffeedrinks,greentea,blacktea,milk/yogurtdrinkCokeoffers5brandswith60flavors;75%ofbrandsareJapaneseCompetitors:Kirin,ItoEn,SuntoryCSTDCSEricFriberg*,ToddGuild*,MarkLoch,HirokazuYamanachi*14.018.018.919.833322114231533293429221525233814CAGR
9% * HasworkedonJapanstudiesCONTENTSCompanyoverviewJapanmarketentrystrategyProductsCapabilitiesOrganizationCOKE–COMPANYBACKGROUNDFounded1886inAtlanta,USANumberofglobalemployees:37,400CEO:DouglasN.Daft(Australian)MostseniormanagerforJapan:MaryMinic(President,Japan)Keyproducts:carbonatedandsportsdrinks,juices,tea,coffeeMarketcap:$151billion(asofNovember13,2000)Keyindustryfocus:beveragesNo.1softdrinkcompanyglobally50%globalmarketshareOwnstwooftopthreeglobalbrands(No.1Coca-Colaclassic,No.3DietCoke)MarketleaderinsoftdrinksinJapan56%marketshare;competeswith500manufacturessellingover7,000drinksGlobalcompetitors:PepsiCo,CadburySchweppes,NestleCompetitorsinJapan:Kirin,ItoEn,SuntoryOwns40%stakeinCoca-ColaEnterprises(world’slargestbottler)COMPANYEVOLUTIONCokehasbeenaninternationalcompanysincethestartofthecentury,butWWIImadeitatruemultinational.Cokeenteredthebottlingbusinessinthemid-eighties.Recently,thecompanyhasseenstrongprofitsfromfinancialreengineeringinitsbottlingsegment.1800sInventedin1886inAtlanta,USA,asaheadache,indigestion,and
exhaustionremedyMajoradvertisingstartedin1892;by1895CokewassoldineveryU.S.state1900s-1920sCokesellsinCuba,Jamaica,Bermuda,thePhilippines,PuertoRico,andEuropeby1916Firstbottlingfranchiseestablishedin1901RepositionsCokeasnon-medicinalproductCokebottleinvented
in1916Devotespersonneltomaintaininggoodrelationswithbottlersin1922Establishespioneeringmarketresearchagency1930s-1960sAdvertisingtargetsminoritiesstartingin1950sWorldWarIIcatapultsCokeintoworldmarket,creatingfirstU.S.multinationalFantainnovatedbyCokeinGermany,drivenbyingredientconstraintsduringWWIIOpens15-20plantsworldwideduring1950sMergeswithMinuteMaid
in1960MergeswithDuncanFoodsin1964AcquiresBelmontSpringsWaterCo.in1969ExpandsproductlineinresponsetoPepsiCocompetitionin1960sFantainU.S.in1960Sprite,Tab,FrescaintroducedDietversionsintroduced1970s-1980sAcquiresAqua-Chem(desaltingmachines)
in1970AcquiresTaylorWinesandotherwineriesin1977IntroducesCokeinRussiaandChinain1970sAcquiresColumbiaPicturesin1982for$750millionReformulatesCokein1985;unfavorablecustomerreactionDivestsentertainmentbusinessin1987Focusesoncore,profitablebusinessanddoublesnetincometo$1billionin1988Entersbottlingbusinessinmid1980s1990sLaunches“AlwaysCoca-Cola”themein1993CEOarticulatesprioritiesin1993creationofstockholdervalue,brandbuildinglong-termfocusTop16marketsaccount
for80%ofvolume;themarketscomprise20%ofworldpopulationBottlingbusinessplaysimportantroleinprofitabilityInventionRepositioningandmarketingExpansion,acquisitions,
anddiversificationDiversification
andrationalizationMarketing Source: InternationalDirectoryforCompanyHistoriesSource: Annualreport;Standard&Poor’sRegistarNameRoleJapanexperienceDouglasN.DaftCEOandChairmanSENIORMANAGEMENTPresidentandCOOJamesE.ChestnutEVP,OperationsSupportCharlesE.FrenetteGaryP.FayardSVPandCFOJosephR.GladdenEVPandGeneralCounselCarlWareEVP,HeadofGlobalPublicAffairsand
AdministrationSVP,ChiefMarketingOfficerStephenC.JonesCokehasadiversifiedteamofseniormanagers.UsedtoheadJapanJackL.StahlEVP,PresidentofGreaterEuropeUsedtorunmarketinginJapanCOKESTOCKPRICECOMPARISON–U.S.Coca-ColaCo.Beverages(non-alcoholic)S&P500Comp–Ltd.Cokedramaticallyoutperformedthemarketaswellasitscompetition,especiallywhenitstarteddivestingnon-corebusinessestofocusonitsprofitablesegment.Coca-ColaCo.Beveragesindex
(non-alcoholic)S&P500indexCOKESALESBYREGION$BillionsCokehasanestimated56percentmarketshareinJapanandhasbeengrowingitsJapanesecontributiontototalsales.199319951997199914.018.018.919.8OtherMiddleandFarEastEuropeNorthAmericaCAGR=9%14213233293323151422293538232613 Source: Companyweb-siteCOKE’SSALESBYBRANDIn1999,63percentofCoke’stotalgallonsalescamefromproductsbearing“Coke”trademark.CokeOtherCokehashistoricallymadeequityinvestmentsinselectedbottlerswiththeintentionoffinancialreengineering,butisnowmovingawayfromthisstrategy.Thecompanyhasrealizedthat“bigisnotalwaysbetter”andistryingtogetoutofanchorbottlersinBrazilandthePhilippines. Source: Annualreports;McKinseyanalysisHIGHLIGHTSOFCOKE’SBOTTLINGBUSINESSBreakdownofworldwideunitcasevolumeproduced/distributedBottlersownedandcontrolledbyCokeIndependently
ownedbottlersBottlersinwhoCokehasnon-controllingownershipPercentHistorically,Cokeinvestedinundervaluedbottlersworldwide,providedfinancialandmanagerialsupport,andimprovedoperatingefficiencieswhichgeneratedincreasedsales;Cokebenefitedfromgrowth,improvedcashflowsandincreasedownervalue;attimes,Cokesoldthesebottlersafterturningthemaround,forsoundprofitsSELECTEDLOCATIONSCokeisheadquarteredinAtlanta,GeorgiaintheU.S.,buthassubsidiarieslocatedoverawidegeography.NOTEXHAUSTIVECONTENTSCompanyoverviewJapanmarketentrystrategyProductsCapabilitiesOrganizationSTORYLINEInordertoenterandsucceedinJapan,Cokerealizedthatitneededtoadoptapartneringstrategy.Cokealliedwith17locallyownedandmanagedbottlersandleveragedtheserelationshipstosetupadirectdistributionchannelaswellasgainmanufacturingandmarketingcapabilitiesItfolloweditsbottlers’adviceandexpandeditsproductofferingstoincludespecializedbeverages(e.g.,milk-baseddrinks,coffeedrinks,teas).Inaddition,Cokeintroducednewproductcategories(e.g.,cannedsoups,Coo,aflavoredjuiceproduct)andnewflavorsinexistingbrands(e.g.,FantaGoldenPineapple)toincreaseitsmarketshareintrend-orientedJapanThecompanywasalsoinnovativeinitsalliancestrategy(e.g.,supplyalliancewithMcDonalds),itsmarketingtechniques(e.g.,introducedreclosablePETbottles),anditsacquisitions(e.g.,acquisitionofKanebo’svendingmachineoperations).Coke’ssaleschannel(930,000vendingmachines,overtwiceasmanyasitsnearestcompetitor)isadistinctcompetitiveadvantageinJapanwherevendingmachinesarethemostpopularsaleschannelCokerealizedthatitneededtoptalenttocompeteeffectivelyinJapanandsentstrongmanagerslikeDougDaft(currentCEO)andStephenJones(currentChiefofMarketing),toJapaninleadershiproles.Thus,JapanwasseenasaprogressionpathtotoppositionsinthecompanyCokeiscurrentlythemarketleaderinJapan’ssoftdrinksegmentwitha56%marketshare.Cokeownsthenumber1localbrandGeorgia(coffeedrink).However,thecompanyhasbeenaslowmoverinexploitingnewopportunities(e.g.waterandsportsdrinks)Inthefuture,Cokefacesthechallengeofexpandingitslowmarketsharepenetration(20%)intheJapan’smostrapidlygrowingsegmentofspecializedbeveragesCONTENTSCompanyoverviewJapanmarketentrystrategyProductsCapabilitiesOrganizationPRODUCTSTRATEGYCokeunderstandstheimportanceofofferingproductsthatappealtothelocalmarket,inadditiontoitsexisting,classicproducts.COKE’SJAPANESEPRODUCTSCokehasconsistentlyrolled-outnewproductstailoredfortheJapanesemarke
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