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DIGITAL
&
TRENDSIToutsourcingCHAPTER
01OverviewInformationtechnology(IT)servicesspendingforecastworldwidefrom2008to2024(inbillionU.S.dollars)ITservicesglobalspendingforecast2008-20241,8001,6001,4001,2001,00080060040020002008200920102011201220132014201520162017201820192020202120222023*
2024*3Description:In2023,spendingonITservicesisprojectedtoamounttoaround1.42trillionU.S.dollarsworldwide.ReadmoreNote(s):Worldwide;2008to2022;*ForecastReadmoreSource(s):GartnerRevenueoftheITconsulting&implementationmarketworldwidefrom2017to2028(inbillionU.S.dollars)RevenueoftheITconsulting&implementationindustryworldwide2017-20281009087.0384.0680.7776.918072.3667.827063.2957.02605040302010053.9454.3551.550.452017201820192020202120222023202420252026202720284Description:Theglobalrevenueinthe'ITConsulting&Implementation'segmentoftheITservicesmarketwasforecasttocontinuouslyincreasebetween2023and2028byintotal19.2billionU.S.dollars(+28.31percent).Aftertheeighthconsecutiveincreasingyear,theindicatorisestimatedtoreach87.03billionU.S.dollarsandthereforeanewpeakin2028.ReadmoreNote(s):Worldwide;2017to2028Source(s):TechnologyMarketInsightsLeadingcountriesinoffshorebusinessservicesworldwidein2021Leadingcountriesinoffshorebusinessservicesworldwide2021ScoreFinancialattractiveness1.0
2.0Peopleskillsandavailability3.0Businessenvironment4.0
5.0Digitalresonance6.00.07.08.0IndiaChinaMalaysiaIndonesiaBrazilVietnamUnitedStatesUnitedKingdomPhilippinesThailandMexicoEstonia5Description:Owingtoitsfinancialattractivenessandavailabilityofstaffandskills,Indiawasconsideredthemostattractivedestinationtooffshorebusinessservices,withascoreof2.83and2.18respectively,accordingtothissurveyconductedin2021.ThefieldinwhichIndiawasnotasattractivethoughwasdigitalresonancescoring0.91.Forcomparison,theUnitedStatesscored1.15foritsdigitalresonance.ReadmoreNote(s):Worldwide;2021Source(s):KearneyForecastsizeofthemanagedservicesmarketworldwidefrom2022to2032(inbillionU.S.dollars)Managedservicesmarketsizeforecastworldwide2023-2032900800700600500834.7735.7657.5595.7532.4496449.5396.24003002001000344.4312.12023278.920222024202520262027202820292030203120326Description:Theglobalmanagedservicesmarketwasvaluedatnearly279billionU.S.dollarsin2022.ThelargestmarketisNorthAmerica,whilethefastestgrowingmarketisAsiaPacific.Overall,theglobalmanagedservicesmarketisexpectedtoexceed400billionU.S.dollarsin2026.ReadmoreNote(s):Worldwide;2022Source(s):Market.usInformationtechnology(IT)managedservicesbudgetdistributioninorganizationsinNorthAmericaandEuropefor2023ITmanagedservicesbudgetallocationNorthAmerica/Europe2023Shareofmanagedservicesbudget0%2%4%6%8%10%12%SecurityBusinessapps11%11%Hosting10%10%Hardwaresupport&maintenanceIThelpdesk9%9%Storage/backupCloudinfrastructureNetworking8%8%8%ManagedcommunicationservicesPrintservices6%6%Wireless&mobilecomputing7Description:Asof2022,respondentsfromNorthAmericaandEuropesaidthat,onaverage,11percentoftheircompany'sinformationtechnology(IT)managedservicesbudgetsin2023wereexpectedtobeallocatedtosecurityandbusinessapps.
ReadmoreNote(s):NorthAmerica,Europe;June2022;>1,400;ITprofessionalsSource(s):Spiceworks;SWZDTotalmanagedservicescontractawardsworldwidefrom2015toYTD2021Globalmanagedservicescontractawards2015-20212,5001,9772,0001,5001,0005001,8961,8611,7011,6391,5791,5680201520162017201820192020YTD20218Description:In2020,theawardcountofmanagedservicescontractsstoodat1,896.Overall,themanagedservicesmarketisgrowing.Atthesametime,totalcontractvalue(TCV)isdecreasingbecausecontractsaregettingshorter,ascontracttermstodayarearoundthreeyears.ReadmoreNote(s):Worldwide;2015toYTD2021Source(s):InformationServicesGroupCHAPTER
02SegmentsAs-a-servicemarket(IaaS&SaaS)annualcontractvalue(ACV)worldwidefrom2015to2023,byquarter(inbillionU.S.dollars)*As-a-servicemarketannualcontractvalueworldwide2015-2023,byquarter181614121016.615.414.414.314.11413.812.611.79.98.88.68.587.4864207.27.16.66.5
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'2310Description:Inthemostrecentquarterof2023,theannualcontractvalue(ACV)oftheglobalinfrastructure-as-a-service(IaaS)andsoftware-as-a-service(SaaS)marketstoodat12.6billionU.S.dollars.Thepay-as-you-gomodelofferedreducedinformationtechnology(IT)costsforcompaniesandtherebychangedthewayglobalenterprisesoperate.ReadmoreNote(s):Worldwide;2015to2023;*OnlyaccountsforcontractswithACV≥$5MReadmoreSource(s):InformationServicesGroupManagedsecurityservicesmarketsizeworldwidefrom2020to2027(inbillionU.S.dollars)Globalmanagedsecurityservicesmarketsize2020-20277060504064.7356.627.7302010023.19202120202026*2027*11Description:Themanagedsecurityservicesmarketwasvaluedatapproximately23.2billionU.S.dollarsin2021.Themanagedsecurityservicesmarketcanbesegmentedintodifferentdeploymenttypes,suchason-premiseandcloud,managedsecurityserviceprovider,aswellasend-uservertical.Generally,managedsecurityserviceproviders(MSSPs)providemanagedsecurityservices(MSS)tomanagetheircustomers'informationtechnology(IT)infrastructure.
ReadmoreNote(s):Worldwide;2021Source(s):MordorIntelligenceWhichofthefollowingITsecurityfunctionsdoesyourorganizationoutsourcetoamanagedsecurityserviceprovider(MSSP)?MainITsecurityfunctionsoutsourcedtoaMSSPworldwide2022Shareofrespondents0%5%10%15%20%25%30%35%40%45%41.1%41.1%39.1%38.3%37.5%Monitoring/managingSIEMplatformsDetectingandrespondingtoadvancedcyberthreats/manageddetectionandresponse(MDR)Monitoring/managingwebapplicationfirewalls(WAFs)Monitoring/managingintrusiondetection/preventionsystems(IDS/IPS)Monitoring/managingsecureweb/emailgateways(SWG/SEG)Monitoring/managingfirewallsorUTMs36.8%36.6%Mitigatingdistributeddenialofservice(DDoS)attacksManagingvulnerabilityscans33.3%12Description:ThemainITsecurityfunctionoutsourcedtoaManagedSecurityServiceProviderin2022wasmonitoring/managingSIEMplatforms,aswellasdetectingandrespondingtoadvancedcyberthreats.Atthesametime,managingwebapplicationfirewallswasalsoanimportantITsecurityfunctionoutsourcedtoMSSPsworldwide.ReadmoreNote(s):Worldwide;November2021;1,200respondents;RespondentswhohaveanITsecurityjobrole;*MultipleanswersReadmoreSource(s):CyberEdge;ISC2Publiccloudservicesend-userspendingworldwidefrom2017to2024(inbillionU.S.dollars)Publiccloudservicesmarketsize2017-2024800700600500400678.79563.59478.32412.6331430024319720010001452017201820192020202120222023*2024*13Description:Theworldwidepubliccloudcomputingmarketcontinuestogrowandisexpectedtoreachanestimated679billionU.S.dollarsin2024.Thisencompassesbusinessprocesses,platform,infrastructure,software,management,security,andadvertisingservicesdeliveredbypubliccloudservices.Apubliccloudisaclouddeploymentmodelthatofferscomputingservicesovertheinternet.Thephysicalhardwareofthiscloudmodelissharedbymultiplecompanies.Theservicesofferedtocustomers[...]
ReadmoreNote(s):Worldwide;2017to2023;*ForecastThecloudadvertisingsegmentwasremovedfromGartner'spubliccloudservicesforecastsegmentsstartingfrom2017.
ReadmoreSource(s):GartnerPublicITcloudservicesmarketrevenueworldwidefrom2016to2022,bysegment(inbillionU.S.dollars)GlobalpublicITcloudservicesrevenue2016-2022,bysegmentInfrastructureasaservicePlatformasaserviceSoftwareasaservice600500400300337.792.6282.7197.6200148.5123.970.191.520211000100.3818.0547.667.235.94961.1111.57115.5202225.835.424.81201717.8201620182019202014Description:In2022,theglobalspendingonpublicITcloudservicesamountedtoapproximately545billionU.S.dollarsintotal.Softwareasaservice(SaaS)spendingisthelargestsegmentwithrevenuesofaroundnearly338billionU.S.dollars.ThisgrowthisdrivenbyorganizationsacrosstheworldreplacingtheirlegacybusinessapplicationswithSaaSapplicationsthataremoredata-drivenandamoreappropriatefitformoderncloudarchitectures.
ReadmoreNote(s):Worldwide;2016to2022;*SaaSrevenuesincludebothSaaSapplicationsandSaaSSystemsInfrastructureSoftware(SISaaS).2022SaaSapplicationsrevenue:246.3bnUSD2022SISaaSrevenue:91.4bnUSD
ReadmoreSource(s):IDCPubliccloudservicesannualgrowthrateworldwidein2022and2023,bysegmentPubliccloudservicesgrowthworldwide2022and2023,bysegment2022202335%30.64%29.82%30%25%20%15%10%5%26.59%26.09%23.25%22.25%22.06%20.69%20.38%16.82%16.06%14.27%8.15%8.35%0%Cloudsysteminfrastructureservices(IaaS)Cloudapplication
DesktopasaServiceCloudapplicationservices(SaaS)CloudmanagementandsecurityservicesCloudbusinessprocessservices(BPaaS)Totalmarketinfrastructureservices(PaaS)(DaaS)15Description:Thecloudsysteminfrastructureservices(IaaS)segmentisforecasttogrowby30percentin2023comparedto2022.Thepubliccloudservicesmarketasawholeisexpectedtogrowby21percent,withonlycloudbusinessprocessservices(BPaaS)experiencingsingledigitannualgrowthrates.ReadmoreNote(s):Worldwide;2022to2023Source(s):Gartner;CHAPTER
03CompaniesRevenueofAccentureplcworldwidefrom2010to2023,bybusinessline(inbillionU.S.dollars)RevenueofAccentureplcworldwidebybusinessline2010-2023ConsultingOutsourcing7060504030.527.5223.220.119.0418.013016.115.0214.8414.2712.313.182010010.589.1834.08202233.627.34202124.18201924.23202022.98201818.75201717.87201615.74201416.214.92201115.56201215.38201312.3720102015202317Description:TheannualrevenueofAccentureplcworldwideincreasedyear-on-yearbetween2010and2023.In2023,theDublin-basedconsultingfirmAccenturegeneratedarevenueofapproximately33.6billionU.S.dollarsfromitsconsultingservices.
ReadmoreNote(s):Worldwide;2010to2023;ForthefiscalyearsendingAugust31Source(s):AccentureRevenueofCognizantTechnologySolutionsCorp.worldwidefrom2014to2022(inbillionU.S.dollars)RevenueofCognizantworldwide2014-202225201519.4318.5116.7816.6516.1314.8113.4912.4210.26105020142015201620172018201920202021202218Description:ThisstatisticshowstheannualrevenueofCognizantTechnologySolutionsCorporationworldwidefrom2014to2022.Cognizant'srevenuenumbershaverisenduringthelastyearspeakingatover19.43billionU.S.dollars.CognizantisanAmericantechnologycompanyprovidinginformationtechnologyandoutsourcingservicesaswellasbusinessconsultingtoitscustomers.ReadmoreNote(s):Worldwide;2014to2022Source(s):CognizantCognizantannualrevenuebreakdownbygeographiclocationfrom2011to2022(inbillionU.S.dollars)RevenueofCognizantbygeographicalregion2011-2022NorthAmericaUnitedKingdomContinentalEuropeRestofWorld25,00020,00015,00010,0005,000020112012201320142015201620172018201920202021202219Description:From2011to2022,themostrevenueforCognizantwasgeneratedinNorthAmerica,wheretherevenuein2022exceeded14.4billionU.S.dollars.CognizantisanAmericantechnologycompanyprovidinginformationtechnologyandoutsourcingservicesaswellasbusinessconsultingtoitscustomers.ReadmoreNote(s):Worldwide;2011to2022Source(s):CognizantRevenueofCapgeminiworldwidefrom2017to2022(inbillioneuros)RevenueofCapgeminiworldwide2017-202225222018.1615.851510514.113.212.5020172018201920202021202220Description:ThemultinationalITandtechnologyconsulting,services,andsolutionscompanyCapgeminigeneratednearly22billioneurosinrevenuein2022.Capgeminireportsitsrevenueinbrokendownintothreebusinesslines:Applications&Technology,Operations&Engineering,andStrategy&Transformation.ReadmoreNote(s):Worldwide;2017to2022Source(s):CapgeminiRevenueforWiproLimitedfromfinancialyear2015to2023(inbillionIndianrupees)RevenueforWiproFY2015-20231,000900909.35795.29800700622.43613.4589.06600554.18546.36516.31473.185004003002001000FY2015FY2016FY2017FY2018FY2019FY2020FY2021FY2022FY202321Description:WiproLimitedhadrevenueofover909billionIndianrupeesinthefinancialyear2023.Therewasasteadygrowthinrevenuesincefiscalyear2015.Morethan98percentoftherevenuewasgeneratedfromexistingcustomers.Revenuefromthedigitalandcybersecurityareasgrewonalargescaleinayear-over-yearcomparison.ReadmoreNote(s):India;FY2015toFY2023;consolidatedfigures.Source(s):WiproRevenueofInfosysLimitedworldwidefromfinancialyear2014to2023(inbillionU.S.dollars)RevenueofInfosysworldwideFY2014-202320181614121018.2116.3113.5612.7811.810.9410.219.58.718.2586420FY2014FY2015FY2016FY2017FY2018FY2019FY2020FY2021FY2022FY202322Description:Infiscalyear2023,theglobalrevenueofInfosysLimitedamountedtoabout18.2billionU.S.dollars,whichwasasignificantincreaseincomparisontothe16.3billiondollarslastyear.ThismakesInfosysoneofthebiggestITservicesandconsultingcompaniesinIndia.ReadmoreNote(s):Worldwide;FY2014toFY2023Source(s):InfosysOperationalrevenueofHCLTechnologiesLimitedfromfinancialyear2015to2022(inbillionIndianrupees)HCLTechnologiesrevenuefromoperationsFY2015-2022900800700600856.51753.79706.76604.27505.69475.685004003002001000367.01311.36FY2015FY2016FY2017FY2018FY2019FY2020FY2021FY202223Description:ThetotalrevenueofHCLTechnologiesLimitedamountedtoover856billionIndianrupeesinfiscalyear2022,upfromabout753billionIndianrupeesinthepreviousfiscalyear.HCLTechnologies,asubsidiaryofHCLEnterpriseisasoftwarecompanyheadquarteredinNoida,India.ReadmoreNote(s):India;FY2015toFY2022;consolidatedfigures.Source(s):HCLTechnologiesAnnualrevenueofTataConsultancyServices(TCS)worldwidefromFY2013toFY2023(inbillionIndianrupees)TCSannualrevenueworldwideFY2013-FY20232,5002,0002,254.61,917.51,641.81,569.51,464.61,5001,231.041,179.661,086.46946.481,0005000818.09629.89FY2013FY2014FY2015FY2016FY2017FY2018FY2019FY2020FY2021FY2022FY202324Description:TataConsultancyServices(TCS)achievedannualsalesofabout2.25trillionIndianrupeesinits2023fiscalyear,whichistheequivalentofaround27billionU.S.dollars.TheannualrevenueofTCShasseenrapidgrowthinthelasteightyears:theFY2023revenuemorethandoubledthatfromtheFY2013.ReadmoreNote(s):Worldwide;FY2013toFY2023;India'sfinancialyearbeginsinAprilandendsinMarch.Forexample,FY2017startedinApril2016andendedinMarch2017.Source(s):TataConsultancyServicesCHAPTER
04ConsumptionTypeofworksoldbyprofessionalservicesorganizationsworldwidefrom2016to2021Typeofworksoldbyprofessionalservicesorganizationsworldwide2016-2021TechnologyorITconsultingStaffaugmentationBusiness/managementconsulting
ManagedservicesHardware,softwareorequipment
OtherSubscriptionservices120%100%80%60%40%20%0%20162017201820192020202126Description:TechnologyorITconsultingaccountedforthelargestshareofprofessionalservicesorganizations'salesworldwidefrom2016to2021.Accordingtothe2021survey,approximately35percentofsaleswereintechnologyorITconsulting.
ReadmoreNote(s):Worldwide;2016to2021;561respondents;BillableprofessionalservicesorganizationsSource(s):Kimble;ServicePerformanceInsightManagedserviceprovidersbusinesschallengesworldwidein2022,byregionGlobalMSPbusinesschallenges2022,byregionAmericasAPACEMEA100%90%80%70%60%50%40%30%20%10%0%ReducedserviceofferingstofitshrinkingcustomerbudgetsRetentionShrinkingITbudgets
SupportingremoteHiringDealingwithadvancedandsophisticatedsecuritythreatsAcquiringmorecustomersandspendingasaresultoftheworkforstaffandclientspandemic27Description:Accordingto39percentofsurveyrespondentsfromEMEA,acquiringmorecustomerswillbealeadingchallengeformanagedserviceproviders(MSPs)in2022.ThisisalsoamajorbusinesschallengeforrespondentsfromtheAmericasandEMEAregion.Otherbusinesschallengesincludedealingwithsecuritythreatsandhiring.ReadmoreNote(s):Worldwide;November2021;>1,200;MSPownersandtechniciansSource(s):KaseyaManagedserviceprovidersimpactedbycompliancerequirementsworldwidein2022GlobalMSPsimpactedbycompliancerequirements2022Shareofrespondents30%0%10%20%40%50%60%70%HIPAAPCIDSSGDPR59%41%27%NISTCSFSOX22%20%CMMCCCPA17%14%FINRA11%10%9%DFARsFERPACJIS7%6%NYSHIELDOthersNone4%14%28Description:In2021,nearlytwothirdsofrespondentsworldwideindicatedbeingimpactedbyHIPAArequirements.ComplianceregulationsposechallengestobothMSPsandclientsastheyhavetomeetcertainstandardsofdataprotection,forexample.Notmeetingthesestandardscanresultinhavingtopayfines.ReadmoreNote(s):Worldwide;November2021;>1,200;MSPownersandtechniciansSource(s):KaseyaSmallandmid-sizedbusiness(SMB)cybersecurityspendingforecastworldwidefor2025,bycategory(inbillionU.S.dollars)GlobalSMBcybersecurityspendingforecast2025,bycategorySpendinginbillionU.S.dollars05101520253029.835ManagedsecurityservicesNetworksecurity22.1Mobilesecurity8.88.3WebandemailsecurityEndpointsecurity6.25.9SecurityappliancesProductsupportservicesDatasecurity4.84.129Description:In2025,smallandmid-sizedbusinesses(SMBs)wereforecasttospend29.8billionU.S.dollarsonmanagedsecurityservices.Overall,SMBswereexpectedtospend90billionU.S.dollarsoncybersecurityin2025,upfrom57billionU.S.dollarsin2020.TheregionswiththehighestanticipatedspendareNorthAmerica,theAsiaPacificregion,andwesternEurope.ReadmoreNote(s):Worldwide;2021Source(s):AnalysysMasonInvolvementofexternalassistanceforinformationtechnologyassetmanagement(ITAM)amongorganizationsworldwidein2021Third-partyassistanceforITAMamongorganizationsworldwide2021Shareofrespondents0%5%10%15%20%25%30%Softwarevendor-specificlicensingexpertiseITassetmanagementtoolmaintenanceStrategicadvice27%20%19%18%ManagedservicesproviderOperationofon-premiseSAMtoolSoftwareprocurement16%15%Contractnegotiationsupport12%11%11%10%10%AssistanceindefininggovernanceactivitiesAssetlifecyclemanagementDatavalidationrelatedtoITassetsDataprocessingrelatedtoITAMReportvalidationrelatedtoITassetsContractlifecyclemanagement9%8%30Description:Accordingtomanyoftherespondentssurveyed,theirglobalorganizationstendtoinvolvethird-partybusinessadvisors,consultantsormanagedservicesprovidersforinformationtechnologyassetmanagement(ITAM),asof2021.Anemergingareaofinterestfor19percentofrespondentswasworkingwithanexternalmanagedservicesproviderthatcouldcoverallorsomeaspectsofITAM.
ReadmoreNote(s):Worldwide;2021;2,500respondents;professionalswhoeitherledorplayedakeyroleinrelationtoITAMinitiativesinsmallerandlargerorganizationsSource(s):DeloitteGlobaluseofcloudprovidersbyorganizations2022,byvendorOrganizations'useofcloudvendorsworldwide2022,byvendorShareofrespondents0%10%20%30%40%50%60%MicrosoftAzureAmazonWebServices56%51%GoogleCloudPlatformPrivatecloud(Self-service...)IBMCloud28%17%10%WearenotusinganyformofcloudIndustry-specializedcloudOtherpubliccloud8%6%2%31Description:In2021,56percentofrespondentsstatedthattheyareusingMicrosoftAzurefortheircloudservices.AmazonWebServices(AWS)wasontopofthelistuntil2020,whenMicrosofttooktheplace.Additionally,thepercentageofrespondentsnotusinganyformofcloudrosetoeightpercentin2022fromfourpercentin2021.ReadmoreNote(s):Worldwide;20120-2022;669respondents;ITprofessionalsSource(s):TurbonomicBusinesses'prioritizationofITasaservice(aaS)offeringsworldwidein2021,byserviceGlobalbusinesses'prioritizationofITasaservice(aaS)offerings2021,byserviceShareofrespondents15%
20%0%5%10%25%30%35%40%45%50%StorageasaserviceBackupasaservice47%43%DisasterrecoveryasaserviceNetworkingasaserviceCyberrecoveryasaserviceComputeasaservice41%37%35%32%AIasaservice29%Edgeasaservice23%Noasaserviceofferingsarehighpriority4%32Description:In2021,47percentofrespondentsfromaglobalsurveyindicatedthatstorageasaservice(STaaS)hasahighpriorityfortheirorganization.Otherprioritizedasaservice(aaS)offeringsincludebackupanddisasterrecoveryasaservice.
ReadmoreNote(s):Worldwide;February,MarchandApril2021;1,000respondents;ITDMs*;*representorganizationsfromawiderangeofpublicandprivatesectorindustrieswithmorethan250employees.
ReadmoreSource(s):Dell;VansonBourneCHAPTER
05Specialfocus:IndianITservicesmarketLeadingITservicesandconsultingcompaniesinIndiaasofJune2022,basedonmarketcapitalization(inbillionIndianrupees)LeadingITservicesandconsultingcompaniesinIndia2022bymarketcapitalizationMarketcapitalizationinbillionIndianrupees02,0004,0006,0008,00010,00012,000TataConsultancyServicesInfosys11,391.365,952.73HCLTechnologiesWipro2,606.072,272.43TechMahindra952.19692.96456.44Larsen&TurboInfotechMindtreeMphasiS409.39257.05239.83OracleFinancialServicesSoftwarePresistent34Description:TataConsultancyServiceswastheleadingIndianinformationtechnologyservicesandconsultancyservicescompanybasedonmarketcapitalizationwithover11trillionIndianrupeesasofJune2022.TCS,asubsidiaryofTataGroup,operatesinover46countries.InfosyswasthesecondleadingInformationtechnologycompanybasedonmarketcapitalizationthesameyear.ReadmoreNote(s):India;asofJune2022Source(s):MoneycontrolLeadingITservicesandconsultingcompaniesinIndiaasofAugust2023,basedonnetsales(inbillionIndianrupees)LeadingITservicesandconsultingcompaniesinIndia2023,basedonnetsalesNetsalesinbillionIndianrupees02004006008001,0001,2001,4001,6001,8002,000TataConsultancyServicesInfosys1,903.541,240.14Wipro677.53HCLTechnologiesTechMahindraLTIMindtree462.76426.57319.75MphasiS94.2551.18PresistentSystemsOracleFinancialServicesSoftwareCoforge43.8942.3135Description:TataConsultancyServiceswastheleadinginformationtechnologyservicesandconsultingcompanyinIndiabasedonnetsaleswithabout1.9trillionIndianrupeesasofAugust2023.TCSisanIndianmultinationalinformationtechnologycompanywithheadquartersinMumbai.Infosyswasthesecondleadinginformationtechnologycompanyinthecountrythesameyear.ReadmoreNote(s):India;asofAugust2023Source(s):MoneycontrolRevenueoftheinformationtechnologyandbusinessprocessmanagementindustryinIndiafromfinancialyear2016to2022,withestimatesuntil2023(inbillionU.S.dollars)RevenueofITandBPMindustryinIndiaFY2016-2023300245250200150100502271961911771671541430FY2016FY2017FY2018FY2019FY2020FY20
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