跨文化商務(wù)溝通智慧樹(shù)知到期末考試答案章節(jié)答案2024年黑龍江八一農(nóng)墾大學(xué)

跨文化商務(wù)溝通智慧樹(shù)知到期末考試答案+章節(jié)答案2024年黑龍江八一農(nóng)墾大學(xué)___________areallvalueorientationsthatcorrespondtotheculturalproblems“Whatistherelationshipofhumanstonature?”

答案:Humanscontrolnature###Naturecontrolshumans###HarmonywithnatureThecommunicationprocessisdividedintothreebasiccomponents.Theyare______.

答案:asender###areceiver###achannelIfyourdepartmentneedsaprinter,howcanyouorganizethebusinessreport?

答案:Statethesituation,proposedsolution###Analyzestepsinvolved,benefits,andpotentialobstacles.###Breakupthecontentsintoseparatesections###BeclearaboutyourobjectiveWhatarecommonly-usedcomplimentaryclosingsinbusinessletter?

答案:Yoursincerely###Cordially###Bestregards###YoursfaithfullyVerbalandnonverbalbarrierscaninterferewiththecommunicationprocess.Theverbalbarriersare________.

答案:differencesininterpretation###over-abstractionandambiguity###languagedifferencesWhichstatementiscorrectaboutGermanapproachestonegotiation?

答案:Germannegotiatorsfocusonefficiency.###Germansarestrong-minded.###Germansarethoughtfulwhenconsideringatransaction.Ofthefollowingcountries,whichcountriesareoflow-contextculture?

答案:WesternEuropeanCountries###UnitedStates###CanadaDownwardcommunicationprovidesthefollowingdisadvantagestoanorganization,including_______.

答案:distortion###interpretativeproblems###slowfeedbackAlthoughculturalgroupsmayshareageneralsetofcharacteristics,_____

答案:youshouldalwaysaskyourinternationalcolleaguesiftheyalsohavethosecharacteristics.Anexampleofatypeofinternalcommunicationwouldbe:

答案:emailsRemembertoavoidusing_________ingreetingandeatinginIndia.

答案:thelefthandThebeliefthatAmericancustomsforhowtorunabusinessmeetingaresuperiortothecustomsofothercountriesisanexampleof:

答案:ethnocentrismDuringtheclosing

phase,itshouldbeemphasizedon__________

andonfinalityofthenegotiation.

答案:timingInternalcommunicationsharesinformationwithallofthefollowingexcept:

答案:PublicThemostimportantaspectofculture’sbasisonsymbolscomesfromits___.

答案:languageHowdoestheicebergmodelcompareaculturetoaniceberg?

答案:Botharedefinedmorebywhatisunseenthanseen.Whichstatementisincorrect?

答案:Processesofreasoningandproblemsolvingarethesameinallcultures.Whichofthefollowingisacharacteristicofaneffectiveworkteam?

答案:Teammembersarecommittedtotheteamanditsgoals.Whichstatementbestdescribesanincorrecthandshake?

答案:ABritishhandshakeisfirmandrepeatedfrequently.Forbusinessnegotiation,whichofthefollowingstatementistrue?

答案:Negotiationisapassiveprocessoftaking.Oncethesellerandthebuyerreachanagreement

onthemainitems,itistimetodrawupthe__________.

答案:contract______intheUnitedStates,becausetheyhavebeenprofoundlyaffectedbypopulationandimmigrationincreases,areaprimarysettingfordomesticinterculturalcontact.

答案:SchoolsAlllinesofthebusinessmemobeginwithtwospacesineachparagraph.

答案:錯(cuò)Incultureswheregroupmembershipispermanent,

membersofgroupsprefernottoengage

inopenconfrontation.

答案:對(duì)Weputtheindexfingerandmid-fingerapartwithpalmagainstthereceivertomean“OK”,whichwasfirstusedbyWinstonChurchill.

答案:錯(cuò)InEnglishspeakingcountriesphysicalcontactisgenerallyavoidedinconversationamongordinaryfriendsoracquaintances.

答案:對(duì)ThebusinesscardetiquetteismorerelaxedinBritainthaninJapan.

答案:對(duì)Wherepowerdistanceislarge,thesocietybelievesthatthereshouldbeawell-definedorderofinequalityinwhicheveryonehasarightfulplace.

答案:對(duì)Ifyouareinvitedtoabusinessdinner,youcanplaceyourhandbagorsunglassesonthetable.

答案:錯(cuò)Americannegotiatorstendtobecompetitiveintheirapproachtonegotiation,beginningwitharealisticoffer.

答案:錯(cuò)Eyeslookingsidewayscanshowone’slackofinterest.Itisimpolitetoshiftyoureyeswhileyouarecommunicatingwithpeople.

答案:對(duì)Eachculturehasitsownformalities,andtheyhavespecialmeaningwiththatculture.

答案:對(duì)Businesspresentationoftenasksforfinancialdecisionsinsteadofapplause.

答案:對(duì)Americanwillchatwiththetelephoneanswererwhenthatpersonisknowntothem.

答案:錯(cuò)Thevaluesofindependenceandindividualismtendtoappear

togetherinaculture.

答案:對(duì)Theword“etiquette”usedtomean“keepoffthegrass”inFrench.

答案:對(duì)Inmasculine

societies,peopletendtobelievethatmattersofmaterialcomfort,socialprivilege,etc.arerelatedtoability.

答案:對(duì)LargepowerdistancecountriessuchastheUnitedStates,Austria,Finland,andNewZealandholdthatinequalityinsocietyshouldbeminimized.

答案:對(duì)Audienceanalysisshouldbeamajortoolfortheeffectivesendersofmessages.

答案:對(duì)InFinland,agiftisnotexpectedonthefirstvisit,butwouldbeexpectedonasubsequentvisit.

答案:對(duì)High-contextcultures

arerelational,collectivist,intuitive,andcontemplative.

答案:對(duì)Saudis

dorequireasmuchpersonalspaceasmostWesterncultures.

答案:錯(cuò)Germansmakeitveryclearabouttheprices,conditionsandwaysofacting.

答案:對(duì)It

isappropriatetouseyourrighthandtoexchangebusinesscardsinIndiancultures.

答案:對(duì)Thereshouldbenomorethanthreecolorsinbusinessformalattireformen.

答案:對(duì)Accordingtothe

negotiating

objectives,goalsfor

negotiationscanbeincluded:desiredgoal,acceptablegoaland

bottomgoal.

答案:對(duì)InsomeAsiancultures,suchasinChinaandJapan,theywilladapttheindirectapproach.

答案:對(duì)Tothesuccessfulnegotiations,thetwosidesmustfirstunderstandtheculturaldifferences.

答案:對(duì)Cultureislikeaniceberg.Onlyasmallpartofcultureisvisible.Forinstance,food,dress,paintingsareallapparenttoeyes.Butagreatpartofcultureishiddenunderthewater,suchas_____,_____,______andsoon.

答案:customs###attitudes###viewsTheAmericans

have

thespiritofinnovation

and

risk-taking.Theyarenotwillingtocopewithuncertaintiesinherentinlifeandcan

tolerateandacceptnewideasandstrangers.

答案:錯(cuò)OriginallyGeertHofsteddevelopedamodelthatidentifiesfourprimaryculturaldimensions:_______,______,IndividualismversusCollectivism,______.

答案:PowerDistance###UncertaintyAvoidance###MasculinityversusFemininityChineseconsumerscanbeascribedtothevaluesofconformityand“face”.

答案:對(duì)It'sbetterforadvertiserstorealizeandtakenoteofthedifferentculturalvaluesandmakecorrespondingadjustmentstotheiradvertisingappeals.

答案:對(duì)GTechisa________company(

)

答案:foodPPTwithparagraphsoftextsignificantlydecreasestheattentionoftheaudience.

答案:對(duì)Whatisthemostobviousdifferenceamonginformativepresentation,persuasivepresentation,andgoodwillpresentation?(

)

答案:thepurposeInthepresentationofGTech,thefirstpartistointroducesomebasicinformationaboutGTech.

答案:錯(cuò)Asubtlenod,smileorplacementofyourhandscandrasticallychangethemeaningofyourwords.

答案:對(duì)WhichisNOTtheneedofJapanesehospitalsonrobotnurses?(

)

答案:error-orientedWhichcanNOThelpyouidentifyyouraudienceinpreparingabusinesspresentation?(

)

答案:AppearanceKeepingyourhandsinyourpocketsduringthepresentationshowsyourconfidence.

答案:錯(cuò)ImagesinPPTcandistractpeople’sattentionandmakethemessagelesspowerful.

答案:錯(cuò)WhichcanNOTattractaudience’sattention?(

)

答案:KeepontalkingHowcanthecultureofasocietydirectlyaffectmanagementapproaches?

答案:safetyversusrisk###stabilityversusinnovation###centralizedversusdecentralizeddecisionmakingWhichfactorneedstobeconsideredwhenpursuingbusinessinBrazil?

答案:Appearanceisveryimportant,asitwillreflectbothyouandyourcompany.###Physicalcontactisacceptableasaformofcommunication.WhatarethereasonsfortheToyotaRecallCrisis?

答案:Thefailureofthepublicrelations###Acultureofdeference###Employee’sLoyalty###CommunicationacrossculturesWhichstatementinthefollowingFrenchcultureisnotright?

答案:TheFrenchfocusongoodconnections,whichcanresultinlowercostsfordoingbusiness.Whenrespondingtoconsumersafetyissues,thetypicalJapanesecorporation’sresponseis________.

答案:toolittlecompassionandconcernforcustomers###Minimizationoftheproblem###ReluctancetorecalltheproductTherearemanywaysofexaminingculturaldifferencesandtheirimpactoninternationalmanagement.Culturecanaffect__________.

答案:technologytransfer###business-governmentrelations###managerialattitudes###managerialideologyThebesttitleforthepassagewouldbe______.

答案:ProxemicsHowfarapartshouldpeoplewhoworktogetherstandwhencommunicatingwitheachother?

答案:1.30metersInconversationwithanAmericanpartnerataninternationalreception,anArabdeemsthatclosedistantis_____.

答案:appropriateTheword“stand-offish”(Line10,Para.2)couldbestbereplacedby______.

答案:coldanddistantinbehaviorInproxemics,____governsthestandingspacebetweentwopersons.

答案:relationshipDealssometimesfailbecause

__________.

答案:thecompaniesoperateindifferentwaysAccordingtoDrCohen,understandingtheotherpersonwillhelpyouto__________.

答案:convincethemofyourpointofviewDrCohensaysthatwhenyouaretryingtonegotiateyoushould

__________.

答案:adaptyourstyletothepeopleyouaretalkingtoManypeoplesay“no”toasuggestioninthebeginningto

__________.

答案:protecttheircompany’ssituationDrCohentreatsnegotiationasagameinorderto__________.

答案:remaindetachedWhichofthefollowingisrightwhenexchangingbusinesscards?

答案:Makeitaccessible.###Avoidabruptlypresentingyourcardtoothers.###Keepyourcardneatandclean.Communicationhasaconsequencemeansthat______.

答案:Thenatureofourresponsestomessagesisrootedinourculture###Communicationisirreversible###OurresponsetomessagedoesnothavetobeimmediateGenerallyspeaking,businesscommunicationisconsistedof________.

答案:internalcommunication###externalcommunicationWhichofthefollowingchoicesgive“accent”totheintendedmessage?

答案:Aforcedgesture###Raisedvoice###Exaggeratedfacialexpression###WinkatsomebodyNonverbalcommunicationincludes______.

答案:time###touch###colorWhichofthefollowingareinformalverbalgreetings?

答案:How’severythinggoing?###What’sup?###Hi!Whyshouldyouonlysendyourmemotopeoplewhoreallyneedtoreadit?

答案:Soyoudon'toverwhelmpeoplewithtoomanymemos.Languageisimportantbecauseit_____.

答案:helpsusshapeconcepts,controlshowwethink,andcontrolshowweperceiveothers.WhichhumannatureorientationdoConfucianshave?

答案:Goodbutcorruptible.Communicationhasaconsequencemeansthat_____.

答案:Alloftheothers__________

iswhoplacesalimp,lifelesshandsendingonlyanegativemessage.

答案:adeadfishhandshaker_________

isthegoalthatismostadvantageoustothenegotiator,alsocalledtheidealgoal.

答案:ThedesiredgoalPeoplefromdifferentculturesthinkdifferentlyaboutvariousissuesthandoNorthAmericans.Thissentencemeans______.

答案:OtherpeoplemayunderstandthingsinawaydifferentfromthatoftheNorthAmericans.______focusesonthedegreethesocietyreinforces,ordoesnotreinforce,thetraditionalmasculineworkrolemodelofmaleachievement,controlandpower.

答案:MasculinityWhichofthefollowingisareceiver-orientedstatement?

答案:Asourguest,youwillreceivetheattentionthatyoudeserve.________

measureindicatestheextenttowhichacultureconditionsitsmemberstofeeleithercomfortableoruncomfortableinunstructured,ambiguous,andunpredictablesituations.

答案:UncertaintyavoidanceInbusinesssituations,theorderofintroductionisgenerallydetermined

asa

showofrespect.

答案:byrankThelanguageinbusinessconversationsisalwaysmoreformalthanthe

languageusedinotherconversations.

答案:錯(cuò)It’sOKtoretaintheproduct/brandtag,butcutoutthepartthatmentionsthepricewhenonepresentsthegift.

答案:對(duì)Inshort,interculturalcommunicationcompetencerequiressufficientawarenessknowledge,motivations,andskills.Eachofthesecomponentsaloneissufficienttoachieveinterculturalcommunicationcompetence.

答案:錯(cuò)Asmanymovementsarecarriedoutatasubconsciousoratleastlow-awarenesslevel,bodylanguagescarryasignificantriskofbeingmisinterpretedinaninterculturalcommunicationsituation.

答案:對(duì)TheUnitedStatescanclearlybeseenascollectivism.

答案:錯(cuò)Apen-and-pencilsetisagoodchoiceforofficegiftgiving.

答案:錯(cuò)Cultureisastaticentitywhilecommunicationisadynamicprocess.

答案:錯(cuò)Allculturesusesymbols,buttheyrarelyassigntheirownmeaningsothem.

答案:錯(cuò)Whereindividualismishigh,thesocietyemphasizestheroleofthegroup.

答案:錯(cuò)Theplatoon

styleisveryusefulwhenlargenumbersoftechnicalspecialistsmustbebroughtalongfornegotiations.

答案:對(duì)Whichofthefollowingmayserveasthebesttitleofthepassage?

答案:AmericanAttitudetowardManualLaborTheexpression“waitontable”inthesecondparagraphmeans“_________”.

答案:servecustomersinarestaurantAccordingtothepassage,thehostesscooksdinnerherselfmainlybecause_________.

答案:shetakesprideinwhatshecandoherselfWhatdoes“self-made”

meaninthefirstparagraph?

答案:becomesuccessfulandrichthroughtheirowneffortsFromparagraph1,wecanknowthatinAmerica_________.

答案:peopletendtohaveahighopinionoftheself-mademanTowhatextentdoesthelanguagereflectandshapeattitudesandbehaviors?

答案:ItisamatterofconjectureGenerallywherelanguageandsexareconcernedinBritain_________.

答案:peoplecan'tmakeuptheirmindsontheissueThegeneraluseoftheword“man”

addedtoEnglishwordsindicates_______.

答案:sexistbiasTheidiom“maninthestreet”

inParagraph3means_____.

答案:anaveragepersonWhatisthebesttitleforthepassage?

答案:LanguageandSexistBiasTheslogan“Timeismoney”istheintroductionofnewthoughtfromadifferentculture.Thischangeiscalled

答案:innovation###culturalinnovationAsmilemayvarytoindicate______dependingontheculture.

答案:Joy###Embarrassment###AmusementIn_________cultures,itiscommontoseemennotcryinginpublic.

答案:SouthKorea###Japan###AsianTheValueevaluationstandardofbusinessnegotiating:

_________.

答案:Thepersonalrelationship###Negotiatingefficiency###ThebusinessnegotiatingobjectivesThumbupmeans__________indifferentcountries.

答案:Callataxi###AninsultinggestureWhichstatementsarecorrectaboutJapan?

答案:Theclerkgreetsclientsinbankswithadeepbowinsteadofasmile.###Onedoesnotshowfeelingsfreely.Whichofthestatementsofcommunicationistrue?

答案:CommunicationisInterpretive###Communicationisdynamic###CommunicationissymbolicWhatarethegoodwaysfortheintroductionofabusinesspresentation?

答案:Statethepurposeclearly###Tellahumorousstory###PresentanintroductorysummaryWhichofthefollowingvalueorientationsdonotemergefromtheChineseresearchteam?

答案:masculinityversusfemininityorientation###indulgenceversusrestraintorientation###uncertaintyavoidanceorientationWhichofthefollowingshouldbeusedforamessagethatistoprovideinformationforagroupofpeople(someareinsidethecompanyandsomeareoutside)?

答案:areportWhichofthefollowingisconsideredasatabooinMalaysia?

答案:Pointwithone’sindexfinger.Inwhichcountrytheapproachtotimeisalittlemorerelaxed?

答案:JapanTherearetwokindsofbargainingstyles:FOTEandPOTE,FOTEmeans

__________,Open,TruthfulandExchange.

答案:Full______isdefinedas“asocietythatallowsrelativelyfreegratificationofbasicandnaturalhumandesiresrelatedtoenjoyinglifeandhavingfun.”

答案:IndulgenceItisdifficulttofindasingledefinitionofhumancommunicationbecause

ofthefollowingreasonsexcept_____.

答案:CommunicationissymbolicInwhichcountry,itisinappropriatetouselefthandtoexchangebusinesscards?

答案:IndiaTheprinciplesofusingChinesemedicinebestillustrates

答案:ChinesetraditionalrelationshiptonatureWesternersaredirectinexpressingideaswhiletheChineseareindirect.Sothedeductive(topicfirst)patternisprevalentin_____andtheinductive(topicdelayed)patternismoreacceptedbytheChineseandotherAsians.

答案:theWestWhatistheobjectiveofamessagethatasksforinformationaboutaproduct?

答案:TorequestTheSpanishofficetakestwo-hourbreaksduringthedaytore-energize.ThishasledtofrustrationfromtheirU.S.counterpartswhentheycallandhavetowaithoursforananswer.Thebarriertheyfaceisrelatedto____.

答案:CulturaldifferencesBeingtaughtAmericanhistoryinschoolistheBESTexampleofwhichaspectofculture?

答案:Thatitislearned.Forsomeimportantnegotiating,especiallyinternationalbusinessnegotiating,________ofthecontractsigningisimportant.

答案:thelocationHegelsaid,“

whenmenfeelsheislimitlessatthesea,hewillhavegreatcouragetosurpassthelimit.”

Thisquotationindicates_______.

答案:HumanscontrolnatureWhatisNOTincludedinthepurposeofcommunication?

答案:Topracticeusinglanguageaccurately.Aconversationbetweensupervisorsofdifferingdepartmentsisa/an________communication.

答案:lateralWhichstatementregardingtouchisincorrect?

答案:InLatinAmericancountries,touchingbetweenmenisunacceptable.WhatisNOTincludedinthestageofplanningamessage?

答案:Toevaluatethemessage.Whichofthefollowingisthefirstthingyouneedtoconsiderwhenyouchooseagift?

答案:CheckthecorporatepolicyTocommunicateeffectively,thesendermust________.

答案:useaudienceanalysisandovercomeexternalandinternalbarrierstocommunicateAmericansoftensmiletocoverupconfusionorembarrassment.

答案:錯(cuò)Bargainingrangereferstothepowerthatonepartyisabletoexertagainstanother.

答案:錯(cuò)Ethnocentrismisusuallylearnedattheconsciouslevel.

答案:錯(cuò)Insocialsituations,awomanisalwaysintroducedtoawoman.

答案:錯(cuò)Howcloselypeoplepositionthemselvestooneanotherduringadiscussionortalkcannotcommunicatewhattypeofrelationshipexistsbetweenthem.

答案:錯(cuò)Individualistspreferself-sufficiencywhilecollectivistsgivemorerecognitiontotheirinterdependentrolesandobligationstothegroup.

答案:對(duì)Itisnotappropriatetorepeataperson’snameinaproperintroduction

inbusinesssituations.

答案:錯(cuò)Germanbusinessmenhaveseriousprinciplesaboutinterpersonalrelationshipandtheyfocusonpersonalcredit.

答案:錯(cuò)Weshouldbeclearthatgoodatmospheremainlyserviceforthestrategyofnegotiationratherthanprovidephenomenonwithenthusiasm,

friendlyandpositive.

答案:對(duì)Nonverbalbehaviorissignificantbecauseitspontaneouslyreflectsthesubconsciousness.

答案:對(duì)Moreandmorepeopleareawareofthestrongbadeffectsofbarrierstobusinesscommunicationandbegintotakesomeactions.

答案:對(duì)Sometimes,graphsorchartsaregoodchoicesfordisplayingquantitativedatainbusinessreport.

答案:對(duì)Allpeopleofthesamenationalitywillhavethesameculture.

答案:錯(cuò)A

lackofunderstandingofbargainingrange

isoneofthemostcommonreasonsforbreakdownsinnegotiations.

答案:對(duì)ZeroinChinesecultureistheideaofcompleteness.

答案:對(duì)InJapan,peoplegreeteachotherbybowinginsteadofshakinghands.

答案:對(duì)Cultureisaproblemofnurtureinsteadofnature,thatisone’sculturalpatternsareacquiredthroughlearningorinteracting,ortheyaredeterminedytheenvironmentwithinwhichwelive.

答案:對(duì)PeopleinAsian

culturesemphasizeinterpersonalrelationships.

Developingtrustisanimportantfirststeptoanybusinesstransaction.

答案:對(duì)Allbusinessmessagesshouldpromotegoodwill.

答案:對(duì)Posturessendsamemessagestoallpeople,e.g.whenyoustandinanuprightposition,youimpressothersasbeingenergetic.

答案:錯(cuò)Whereuncertaintyavoidanceislow,thesocietyiscomfortablewithalowdegreeofuncertaintyandisopentotheunknown.

答案:對(duì)Writtencommunicationisthecommunicationbymeansofwrittensymbols,eitherprintedorhandwritten.

答案:對(duì)Languageisameanstoexpressandexchangethoughts,concepts,knowledgeandinformationaswellastotransmitexperienceandsoon.

答案:對(duì)Theprimaryparticipantsinthecommunicationprocessaresendersandreceivers.

答案:對(duì)Culturecanbeseenassharedknowledge,whatpeopleneedtoknowinordertoactappropriatelyinagivenculture.

答案:對(duì)Personalspacecanbelargeorsmall,whichismuchrelatedtocertainelementssuchasplace,sex,ageandcharacter.

答案:對(duì)Inorderforinterculturalnegotiationtobesuccessful,thepartiesmustprovideforawin-losesituation.

答案:錯(cuò)Ourresponsetomessagehastobeimmediate.

答案:錯(cuò)ThetraditionalWestern

beliefabouthumannatureisthathumanbeingsarebasicallygood.

答案:對(duì)Thevaluesandbehaviorsofaparticularculturemaynotbethevaluesandbehaviorsofall

theindividualswithinthatculture.

答案:對(duì)In

somehigh-contextcultures,publicdisplayofemotions

isasignofimmaturityandapotentialcauseofshametothegroup.

答案:對(duì)Intheopeningphase,theatmosphereistheonlyfactorweshouldconsider.

答案:錯(cuò)Thepoliticalsystem,________,andthecounterpartmayinsomewaydeterminethesuccessorfailureofthenegotiation.

答案:Infrastructureandlogisticssystem###Thefinancialsystem###Thebusinesssystem###ThelegalsystemDifferencesin________,

________,

and________

haveaprofoundimpactonhowsuccessfullythepartiesareabletonegotiateorconductbusinesstransactions.

答案:Behaving###Waysofthinking###ManagingconflictBargainingstrengthreferstothedegreeofmovementthatispossibleforeachpartywithrespecttoindividualissuesontheagenda.

答案:錯(cuò)Thepurposeofbargainingistosettlethedifferencesthatstandinthewayofanagreement.Settlingthedifferencesinvolves________.

答案:adjustmentandcompromiseInsomeAsiancultures,theywillusecommunicationtoencourageharmony,preserveface,anddevelop________

relationships.

答案:Long-termWhetheraninternationalbusinessnegotiationsucceedsornotisnotonlydeterminedbythestrategiesandskillsusedinformalnegotiation,butalsocloselyrelatedtowhetherenoughcarefulpreparationhasbeenmade.

答案:對(duì)Theproposalshouldbebasedonasoundanalysisofthebuyer’scurrentsituation,takingintoaccountof________and________withinwhichthetransactiontakesplace.

答案:thecommercialcircumstances,theoverallcontextThespecifictasksoftheopeningphaseareconcluded:

答案:Todeclareforourintention###Tostateproposalinopeningphase###Tocreatesuitableatmosphere###ToexplaintheconcreteissueAhandshakeshouldbefriendlyorrespectfulgesture,notashowofphysicalstrength.Soweshouldnotsqueezeother’shandtoohard.

答案:對(duì)It’sOKtowriteonsomeone’sbusinesscard.

答案:錯(cuò)Whichofthefollowingbehaviorisappropriateinabusinessdinner?

答案:Sipfromthesideofthespoonwheneatingsoup.###Usetheknifewithyourrighthand.Etiquettereferstotheguidelineforknowinghowtobehaveappropriatelyinallsituations.

答案:對(duì)Beforeadishisserved,napkinscanbeplacedeitherontheplateorontheleftofforks.

答案:對(duì)InmanyAsiancountries,thewayyoutreatsomeone’sbusinesscardisareflectionof:

答案:Howmuchyourespectthemasaperson.###companyandtitle.###Howseriousyouareabouttheoutcomeofthemeeting.###Whatyouthinkoftheircountry.Whatarethebenefitsofhumorintheworkplace?

答案:Humorcanreducestress.###Humorcanhelppeopledeveloprapportwitheachother.###Humorcanblocknegativeemotions.###Humorcanhelpsolveproblems.KissgreetingusuallyhappenbetweentwomenintheUnitedStates.

答案:錯(cuò)You’reinvitedtoabusinessdinner.Whendoyoutakeyournapkinfromthetableandplaceitonyourlap?

答案:Waitforthehosttotakehisorhernapkinbeforetakingyours.Etiquetteissimplyshowingrespectforothers.

答案:錯(cuò)Inacultureemphasizingmasculinity,itismorepossibleformentoplayanurturingrole.

答案:錯(cuò)PowerdistanceisaconceptualwasdevelopedbyHofstedetodescribe

答案:theextenttowhichthelesspowerfulmembersoforganizationsandinstitutionsacceptandexpectthatpowerisdistributedunequallyTheopinionthateveryonehasapositionandclearlydefinedprivilegesis____.

答案:aviewofhierarchicalstructureofsocialrelationshipLow-contextcommunicationischaracterizedbyexplicitspeaking.

答案:對(duì)Hofstede’s_____indexmeasurestheextenttowhichthelesspowerfulmembersoforganizationsandinstitutions(likethefamily)acceptandexpectthatpowerisdistributedunequally.

答案:powerdistanceThesearethemostsignificantstudiesofculturalvaluesexcept_______.

答案:FonsTrompenars’smodelofculturewithsevendimensionsAtthecoreofuncertaintyavoidanceistheideathatthefutureispredictable.

答案:錯(cuò)Chinesecultureishigh-contextincomparisontowesternculture.

答案:對(duì)PowerdistanceinHofstede'sculturaldimensionsisroughlysimilartothevalueKluckhohn

callshierarchy.

答案:錯(cuò)Cultureswithalargepowerdistancearehierarchicalcultures.

答案:對(duì)Thefunctionofnonverbalsignsissometimesindispensible.Forexample,placingyourindexfingertoyourlipsasanalternativetosaying“PleasecalmdownsothatIcanspeak”isacaseof________.

答案:substitutingWhichstatementsarecorrectaboutnonverbalcommunication?

答案:A

smile

sometimes

doesn’tmeanasinceresmile###Nonverbalcommunicationismorethanthecomplementofverbalcommunication.###Nonverbalbehavioraccountsformuchofthemeaningwederivefromconversation.Howdoesnonverbalbehaviorcontrolthepaceorflowofcommunication?

答案:Raisevoice###Claphands###Besilent###Gesture

ofstoppingPostureisthepositioninwhichyouholdyourbodywhenstandingorsitting.

答案:對(duì)Whichofthecountriesbelongtoindividualisticculture?

答案:France###Italy###AmericaWhichofthefollowingcountriesuseshigh-contextlanguage?

答案:JapanPeoplein______culturesusuallyviewsilenceaslackofcommunicationandaregenerally________withit.

答案:lowcontext

uncomfortableDependingontheculture,asmile

canindicatejoyandamusement,i